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# Kumud Chauhan

**Headline:** Data Scientist | Technical Lead | AI/ML/NLP SME | Northeastern Alumni
**Profession:** AI/ML/NLP Subject Matter Expert
**Location:** San Francisco Bay Area

## About

Kumud Chauhan is an AI/ML/NLP subject-matter expert at Mercor and a senior data scientist with more than five years of experience across technology and finance. She designs benchmark datasets, evaluation criteria, post-training tasks, and adversarial evaluations for LLM-based document-understanding workflows. Kumud is strongest in zero-to-one machine-learning systems, document parsing, transformer and NLP solutions, data infrastructure, and technical leadership across product, engineering, data science, and MLOps. Previously, Kumud was a Senior Data Scientist and Tech Lead at Fetch, where she led the in-house AI-powered receipt-intelligence platform from inception to production processing of more than 2 million receipts per day. She developed a U.S.-patented approach for extracting itemized structured JSON from raw HTML digital receipts without traditional OCR, built annotation infrastructure and active-learning workflows, and improved annotation throughput by 90% while reducing human effort by 50%. She also established statistical model-release gates and rollout practices for production ML systems. Her earlier work spans product analytics, experimentation, credit and risk analytics, banking operations, supply-chain analytics, and community-platform content moderation. Kumud holds an MS in Data Analytics from Northeastern University and has also served there as a Graduate Teaching Assistant.

## Services

- Scikit-Learn
- TensorFlow
- MCP Server
- Pydantic
- Model Context Protocol \(MCP\)
- MCP Client
- python
- Snowflake
- Amazon Web Services \(AWS\)
- PyTorch
- Ratio Analysis \(DSCR
- Debt-to-Equity
- Liquidity Ratios\)
- Customer Segmentation Strategy
- Credit Risk Model Implementation
- Credit Risk Assessment
- Risk Rating methodologies
- Portfolio Management
- Financial Statement Analysis
- Regulatory Compliance \(Basel norms
- banking regulations\)
- Default & Delinquency Analysis
- Credit Management

## Highlights

- Designs benchmark datasets and evaluation criteria for LLM document-understanding workflows at Mercor, spanning information extraction, OCR validation, receipt intelligence, and entity normalization.
- Develops RLHF and RLVR post-training evaluation tasks with domain-specific prompts, verifiers, grading rubrics, scoring criteria, and challenging edge cases.
- Red-teams frontier LLMs for hallucinations, reasoning, instruction following, safety, policy compliance, bias, prompt injection, jailbreaks, and ambiguous-input robustness.
- Led Fetch's AI-powered receipt-intelligence platform from zero to one as Senior Data Scientist and Tech Lead, scaling production processing to more than 2 million receipts per day.
- Led a cross-functional team spanning Data Science, Engineering, and MLOps at Fetch.
- Developed a U.S.-patented algorithm that converts raw HTML digital receipts into itemized structured JSON without traditional OCR.
- Built Fetch's internal ML annotation infrastructure, including guidelines, use cases, workforce training and calibration, automated quality metrics, and weekly batch-workflow validation.
- Evolved receipt annotation from manual labeling to a human-in-the-loop active-learning platform with ML-generated pre-labels.
- Increased annotation throughput by 90% within three months while reducing human annotation effort by 50%.
- Built a tiered hierarchical customer-complaint classifier prototype that reduced manual Zendesk ticket-routing effort by 60%.
- Established statistical gates for automated ML releases using golden-dataset validation, shadow deployments, DAG-based validation, and sequential A/B testing.
- Defined ML regression testing, shadow validation, staged releases, production monitoring, latency and accuracy OKRs, and SLAs for downstream services.
- Reduced model latency by 40% to meet product goals.
- Established product and operational metrics for more than 11 million active users at Fetch, including DAU, WAU, MAU, receipt-volume trends, signup, activation, platform adoption, and churn.
- Developed analytics across iOS, Android, Amazon, Walmart, Gmail, Outlook, and Yahoo eReceipt ecosystems and analyzed eReceipt signup drop-off.
- Designed build-versus-buy analysis, difference-in-differences testing, A/B tests, and cohort analyses for feature-flagged and eReceipt-onboarding experiences.
- Managed an approximately ₹50 crore credit portfolio spanning more than 100 lending products at Bank of Baroda.
- Performed credit appraisal, underwriting, due diligence, portfolio monitoring, RBI compliance, internal audits, credit-bureau reporting, and NPA-prevention support at Bank of Baroda.
- Automated GA4 and social-media analytics dashboards at DoinGud and mapped multi-touch acquisition funnels using SQL and Python.
- Developed a COVID-19-era content-moderation proof of concept combining NLP transformers and heuristic rules for spam, hate speech, supply scams, and abusive content.
- Forecast demand and analyzed supply-chain, distribution, fulfillment, and lead-time data for surgical medical devices in a CONMED Corporation capstone project.
- Coordinated belt-conveyor and bulk-material-handling projects for Tata Steels, NTPC, and Essar Steels at Maheshwari IPEM.
- Supported ISO 9001 quality-management and OHSAS occupational health and safety compliance at Maheshwari IPEM.
- Mentored Pathrise Data Science fellows through one-to-one coaching, pair programming, and mock interviews in SQL, Python, machine learning, and case studies.

## Experience

- **AI/ML/NLP Subject Matter Expert at Mercor** (2025-09-01–present) — \- Designing domain-specific benchmark datasets and evaluation criteria for LLM-based document understanding workflows, covering information extraction, OCR validation, receipt intelligence models, entity normalization - Developed post-training evaluation tasks for LLMs \(RLHF, RLVR\) by creating domain-specific prompts, verifiers grading rubrics, scoring criteria, and challenging edge-case scenarios to assess model quality, accuracy, robustness. \*\*Red Teaming Specialist\*\* Conducted red team evaluations of frontier LLMs by designing adversarial test cases and evaluating hallucinations, reasoning, instruction following, safety, policy compliance, bias, and robustness against prompt injection, jailbreaks, and ambiguous inputs
- **Senior Data Scientist - Tech Lead at Fetch** (2021-12-01–2023-12-01) — \- Led a cross-functional team across Data Science, Engineering, and MLOps to take Fetch’s in-house AI-powered receipt intelligence platform from zero-to-one, scaling up to process 2M+ receipts daily in production. - Hands on R&D on SOTA language models for Receipt Understanding that can process raw HTML digital receipts to itemized structured JSON, developed a novel algorithm by skipping traditional OCR route for eReceipts \(US Patented\) - As Fetch’s first Data Scientist dedicated to the receipt intelligence project, built the internal ML annotation infrastructure establishing annotation guidelines, example use cases, training and calibrating work-force, written automated python scripts to measure annotation quality metrics and validation of weekly batch workflows - Evolved the annotation platform from a manual labeling system into a human-in-the-loop and active-learning platform, enabling ML-generated pre-labels to be reviewed and corrected by annotators increased annotation throug
- **Data Scientist at Fetch** (2021-02-01–2021-12-01) — \- Established and defined core product and operational metrics across 11M+ active users, including DAU/WAU/MAU trends, WoW/MoM receipt volume, signup and activation rates, developed dashboards platform adoption and churn rate - Developed the metrics across iOS/Android and major eReceipt ecosystems including Amazon, Walmart, Gmail, Outlook, and Yahoo to identify product and operational trends, performed root-cause analysis on sign-up rate drop off points of eReceipts - Build-vs-Buy Analysis, Diff-in-diff testing on feature-flagged experiences - Designed and executed A/B tests and cohort analyses across user onboarding on eReceipts flow, including multiple retailers engineering solution integrations, parity mappings for both mobile platforms - Developed several quick prototypes and Proof-of-Concepts ML models for foundational ML experimentation infrastructure setup.
- **Data Scientist at DoinGud** (2020-07-01–2021-02-01) — Web & User Behavior Analytics: - Automated Google Analytics \(GA4\) dashboards to track session duration, engagement rates, and user drop-off points, driving optimized site navigation and UX. - Joined web and social media platform datasets using SQL and Python to map multi-touch customer acquisition funnels from initial impression to final conversion, designed multi-platform social media dashboards analyzing organic reach, impressions, follower growth rate, and post-level engagement metrics. - Developed a POC for the community mutual-aid platform during Covid 19 lockdown, content moderation NLP transformers combined with heuristic rules to tackle epidemic-era spam, hate speech, and supply scams in real time, keyword filtering to catch abusive comments and ad-hominem attacks between donors and requesters.
- **Data Science Fellow at Pathrise** (2020-04-01–2021-02-01) — Mentored incoming Data Science fellows through structured 1-on-1 coaching, pair programming sessions, and technical mock interviews focused on SQL, Python, machine learning, and case studies.
- **Data Analyst at CONMED Corporation** (2020-01-01–2020-03-01) — Capstone Project @ Northeastern University - Demand Forecasting & Inventory Tracking: Evaluated historical order volumes across hospital supply channels to forecast product demand, reducing stockout risks and improving inventory turnover metrics. Supply chain and distribution efficiency analytics: - Analyzed regional distribution channel and logistics data for surgical medical devices using SQL and Python, identifying supply bottlenecks and optimizing inventory allocation across distribution hubs. - Modeled SKU-level order fulfillment rates and shipping lead times to build interactive dashboards, improving supply availability and channel efficiency for healthcare accounts.Demand Forecasting & Inventory Tracking:
- **Graduate Teaching Assistant at Northeastern University** (2019-09-01–2020-03-01)
- **Credit & Risk Analytics Manager at Bank of Baroda** (2016-06-01–2018-08-01) — \- Managed and monitored a ~₹50 crore credit portfolio across 100+ lending products, including housing, mortgage, vehicle, personal, credit card, agricultural, SME/business, cash-credit/overdraft, and corporate lending. - Performed end-to-end credit appraisal and financial analysis for prospective borrowers, reviewing P&L statements, balance sheets, income statements, cash-flow statements, tax returns, bank statements, credit histories, repayment capacity, and collateral to assess overall creditworthiness and risk. - Built borrower-level financial models and credit-risk assessments using internal banking systems and spreadsheets, calculating and interpreting key financial ratios including debt-to-equity, leverage, liquidity, profitability, repayment capacity, and other credit-risk indicators to support underwriting decisions and borrower risk classification. - Prepared comprehensive credit underwriting proposals, documenting borrower financials, risk assessment, proposed exposure, c
- **Customer Relationship Manager at Bank of Baroda** (2014-05-01–2016-05-01) — \- Managed day-to-day branch banking operations, including cash flow and cash-balance management, deposits and withdrawals, cheque clearing and payments, customer account services, expense management, and adherence to branch operating controls. - Ensured KYC and regulatory compliance across customer accounts and branch operations handled customer requests, account-related issues, complaints, and service escalations while maintaining required documentation and controls. - Prepared loan origination and credit processes, assisting with customer interviews, preliminary financial/document review, loan documentation, verification, and coordination of branch-level lending activities. - Supported business development and customer acquisition teams across savings, deposits, lending, digital banking, mobile/net banking, and other flagship banking products, engaged with new and existing customers to identify product needs and cross-sell relevant financial services. - Contributed to customer s
- **Project Coordinator at Maheshwari IPEM** (2012-05-01–2013-05-01) — \- Coordinated industrial engineering and bulk-material-handling projects, supporting fabrication and supply of belt conveyors and related equipment for large industrial customers including Tata Steels, NTPC, and Essar Steels - Served as a project coordinator and client-facing marketing representative, managing vendor relationships, customer communications, new business inquiries, project requirements, order coordination, and execution activities across multiple concurrent projects. - Prepared techno-commercial proposals, cost estimates, technical documentation, and bidding packages, and participated in customer/vendor negotiations and competitive tendering processes from inquiry through order acquisition. - Coordinated with engineering and fabrication teams on AutoCAD-based designs, engineering calculations, technical specifications, and project documentation, translating customer requirements into actionable technical and commercial deliverables. - Served as the management represe
- **Summer Intern at Bharat Heavy Electricals Limited** (2010-05-01–2010-08-01)

## Education

- Master of Science - MS, Data Analytics — Northeastern University (2018-01-01–2020-01-01)

## FAQ

### What does Kumud do at Mercor?

Kumud is an AI/ML/NLP subject-matter expert at Mercor. She designs domain-specific benchmark datasets and evaluation criteria for LLM document-understanding workflows, including information extraction, OCR validation, receipt-intelligence models, and entity normalization. She also develops post-training evaluation tasks for RLHF and RLVR using domain prompts, verifiers, grading rubrics, scoring criteria, and edge cases.

### What is Kumud's LLM red-teaming experience?

Kumud conducts red-team evaluations of frontier LLMs. Her adversarial test cases assess hallucinations, reasoning, instruction following, safety, policy compliance, bias, and resilience to prompt injection, jailbreaks, and ambiguous inputs.

### What did Kumud accomplish as Senior Data Scientist and Tech Lead at Fetch?

Kumud led Fetch's in-house AI-powered receipt-intelligence platform from zero to one as a Senior Data Scientist and Tech Lead. She led a cross-functional Data Science, Engineering, and MLOps team, and the production platform scaled to process more than 2 million receipts daily.

### What was Kumud's digital-receipt parsing work at Fetch?

Kumud performed hands-on R&D on state-of-the-art language models for receipt understanding. She developed a U.S.-patented algorithm that processes raw HTML digital receipts into itemized structured JSON while bypassing the traditional OCR route for eReceipts.

### What annotation and data infrastructure did Kumud build at Fetch?

As Fetch's first data scientist dedicated to receipt intelligence, Kumud built internal ML annotation infrastructure. She established annotation guidelines and use cases, trained and calibrated the annotation workforce, and wrote automated Python scripts to measure annotation-quality metrics and validate weekly batch workflows. She then evolved the platform from manual labeling into a human-in-the-loop, active-learning system with ML-generated pre-labels for annotator review and correction.

### What operational improvements did Kumud deliver at Fetch?

Kumud's active-learning annotation platform increased annotation throughput by 90% within three months and reduced human annotation effort by 50%. She also built prototypes and boilerplate for a tiered hierarchical customer-complaint classifier that reduced manual Zendesk ticket-routing effort by 60% and supported faster customer resolution.

### How has Kumud managed production ML releases and performance?

Kumud established a statistical gating framework for automated ML releases, with production-readiness criteria covering golden-dataset validation, shadow deployments, DAG-based validation, and sequential A/B testing. She also defined regression testing, shadow validation, staged releases, production monitoring, and latency and accuracy OKRs and SLAs for downstream services. In one project, she reduced model latency by 40% to meet product goals.

### What did Kumud do as a Data Scientist at Fetch?

At Fetch, Kumud established core product and operational metrics for more than 11 million active users, including DAU, WAU, MAU, week-over-week and month-over-month receipt-volume trends, signup and activation rates, platform adoption, and churn. She developed dashboards across iOS, Android, and eReceipt ecosystems including Amazon, Walmart, Gmail, Outlook, and Yahoo, and performed root-cause analysis on signup drop-off in eReceipt flows.

### What experimentation work did Kumud do at Fetch?

Kumud conducted build-versus-buy analysis and difference-in-differences testing on feature-flagged experiences. She designed and executed A/B tests and cohort analyses for eReceipt onboarding, including retailer engineering integrations and parity mappings across both mobile platforms. She also developed quick ML prototypes and proof-of-concepts for foundational ML experimentation infrastructure.

### What did Kumud do as Credit & Risk Analytics Manager at Bank of Baroda?

Kumud managed and monitored an approximately ₹50 crore credit portfolio across more than 100 lending products, including housing, mortgage, vehicle, personal, credit-card, agricultural, SME/business, cash-credit/overdraft, and corporate lending. She performed end-to-end credit appraisal, borrower financial analysis, underwriting, due diligence, post-sanction monitoring, delinquency tracking, NPA prevention, recovery support, loss mitigation, RBI regulatory work, internal audits, and credit-bureau reporting.

### What were Kumud's credit underwriting and portfolio-management responsibilities?

Kumud built borrower-level financial models and credit-risk assessments using internal banking systems and spreadsheets. Her analysis included debt-to-equity, leverage, liquidity, profitability, repayment capacity, collateral, credit history, and other risk indicators. She prepared credit proposals for senior authorities, coordinated loan and security documentation, conducted borrower and site inspections, reported loan-account status to credit bureaus, and presented quarterly and annual closing reports to regional leadership.

### What did Kumud do as a Customer Relationship Manager at Bank of Baroda?

As a Customer Relationship Manager at Bank of Baroda, Kumud managed branch operations including cash flow and balances, deposits, withdrawals, cheque clearing, payments, account services, expenses, and operating controls. She ensured KYC and regulatory compliance, supported loan origination and documentation, handled service escalations, supported customer acquisition and cross-selling, conducted segmentation and business-development initiatives, and prepared branch operational and financial reports.

### What analytics and NLP work did Kumud do at DoinGud?

At DoinGud, Kumud automated GA4 dashboards for session duration, engagement, and user drop-off joined web and social-platform data with SQL and Python to map multi-touch acquisition funnels and created social-media dashboards for organic reach, impressions, follower growth, and post-level engagement. During the COVID-19 lockdown, she developed a proof of concept for content moderation that combined NLP transformers and heuristic rules to detect spam, hate speech, supply scams, abusive comments, and ad-hominem attacks on a community mutual-aid platform.

### What did Kumud do at CONMED Corporation?

For a Northeastern University capstone project at CONMED Corporation, Kumud evaluated historical hospital-supply order volumes to forecast product demand and reduce stockout risk. She analyzed distribution and logistics data for surgical medical devices using SQL and Python, identified supply bottlenecks, optimized inventory allocation across hubs, and modeled SKU-level fulfillment rates and shipping lead times in interactive dashboards.

### What did Kumud do as Project Coordinator at Maheshwari IPEM?

At Maheshwari IPEM, Kumud coordinated industrial-engineering and bulk-material-handling projects involving belt conveyors and related equipment for customers including Tata Steels, NTPC, and Essar Steels. She managed vendors, customer communications, inquiries, requirements, order coordination, and execution prepared techno-commercial proposals, estimates, technical documentation, and bid packages supported AutoCAD-based design coordination and engineering documentation and served as a management representative supporting ISO 9001 and OHSAS compliance.

### What teaching, mentoring, and internship experience does Kumud have?

Kumud served as a Data Science Fellow at Pathrise, mentoring incoming fellows through one-to-one coaching, pair programming, and technical mock interviews focused on SQL, Python, machine learning, and case studies. She also served as a Graduate Teaching Assistant at Northeastern University and completed a summer internship at Bharat Heavy Electricals Limited.

### What is Kumud's education?

Kumud holds a Master of Science in Data Analytics from Northeastern University.

### What are Kumud's core technical and domain skills?

Kumud's technical skills include Python, Scikit-Learn, TensorFlow, PyTorch, Snowflake, AWS, Pydantic, Model Context Protocol \(MCP\), MCP servers, and MCP clients. Her domain skills include credit-risk assessment and model implementation, risk-rating methodologies, portfolio management, financial-statement and ratio analysis, customer-segmentation strategy, default and delinquency analysis, credit management, Basel norms, banking regulations, and regulatory compliance.

### What are Kumud's strengths in technical leadership and zero-to-one work?

Kumud leads complete ML systems from the ground up, including planning, technical experiments, data pipelines, annotation systems, models, evaluation, and production rollout. She works across product and engineering teams, can deliver a working ML proof of concept in one month with minimal data, and is experienced in fast-paced startup environments that require rapid iteration and multiple responsibilities.

## Links

- LinkedIn: https://www.linkedin.com/in/kumudneu

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