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# Nick Doherty

**Headline:** Account Executive
**Profession:** Account Executive
**Location:** &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;

## About

Nick Doherty is an Account Executive at T-Mobile, where he acquires and grows small-business accounts through prospecting, referrals, local networking, customized wireless, internet, and productivity solutions, and ongoing account management. Nick has ranked in T-Mobile’s top 10% for the past 36 months, consistently exceeding activation and revenue-growth goals while supporting retention, upgrades, and solution adoption. He conducts on-site visits and virtual consultations and partners with internal teams to deliver smooth activations and strong customer experiences. Nick’s strengths are sales leadership, individualized coaching, retail-business development, and building product knowledge at scale. Across T-Mobile, Sprint, Verizon Wireless, and Radio Shack, he has led SDRs, account executives, and full-cycle sales teams, including teams of up to 100 people. He assesses new teams through side-by-sides, customer-call listening, and direct conversations, then brings in cross-functional experts to address defined knowledge gaps. His coaching and training approach helped turn around a team that had missed quota for 3.5 years, leading it to consistently achieve 120–180% of quota. At Verizon, Nick developed nationally recognized retail talent, trained representatives during the Verizon–Dobson merger, and contributed to sales and cost-control programs used at national scale.

## Highlights

- Ranked in T-Mobile’s top 10% for the past 36 months as an Account Executive.
- Consistently exceeded T-Mobile sales goals and performance metrics for activations and revenue growth.
- Acquires and grows T-Mobile small-business accounts through prospecting, referrals, local networking, customized solutions, and ongoing account management.
- Developed the top retail business sales team nationally as T-Mobile’s Retail Business Development Manager.
- Served as T-Mobile Home Internet Market Development Manager across Indiana, Michigan, Kentucky, Missouri, Tennessee, Arkansas, and Illinois.
- Helped Sprint retail employees build the skills to position and sell IoT solutions as Regional Sales Manager of IoT.
- Managed more than 85 employees and 22 managers as a Sprint Sales District Manager in the Greater St. Louis Area.
- Led in Sprint’s National Accessory program, served as hiring manager for Indianapolis markets, and graduated from the district manager development program.
- Served as interim District Manager at Verizon Wireless in 2014.
- Managed Verizon’s retail, indirect, national retail, and business channels in a multi-channel office.
- Led a Verizon store of 30 employees, including three assistant managers.
- Developed a Verizon team whose awards included one National Retail Sales Representative of the Year winner, seven President’s Cabinet winners, and 32 Retail Sales Representative award winners.
- Interviewed more than 200 candidates for customer service, sales, and assistant-manager roles at Verizon.
- Created an assistant-manager training program covering time management, sales techniques, and strategy implementation through weekly one-hour calls and in-person training.
- Trained new Verizon sales representatives over 12 weeks participants outperformed overall new-hire performance by 30%.
- Handled Verizon retail media relations for southern Indiana and hosted the bi-weekly local-news segment “Tech Bites.”
- Supervised 18 employees as a Verizon Assistant Store Manager in a multi-unit, store-within-a-store environment.
- Trained 50 Verizon representatives in sales techniques, technical support, and customer experience.
- Trained more than 250 Dobson employees and managers on Verizon culture and sales expectations during the Verizon–Dobson Cellular merger.
- Designed and implemented a strategy that doubled accessory take rate in 2008.
- Led a team that developed a multi-million-dollar cost-control plan for handset discounts and accessories that was adopted nationally.
- Ranked as a top national Verizon sales leader in 2006 and 2007.
- Was Verizon’s leading area sales representative for 33 consecutive months.
- Achieved top accessory sales every month as a Verizon sales representative and sold more than 14,000 accessories in 2006.
- Led Michigan, Indiana, and Kentucky in Data Sales per Contract every month employed at Verizon.
- Managed SDRs, account executives, and full-cycle sales teams, including a 100-person Verizon team.
- Turned around a team that had missed quota for 3.5 years, leading it to consistently achieve 120% to 180% of quota.
- Uses side-by-sides, customer-call listening, direct conversations, individualized coaching, and cross-functional experts to identify and close sales knowledge gaps.
- Worked as a General Manager at Radio Shack.
- Studied sport management in Sport and Fitness Administration/Management at Indiana State University.

## Experience

- **Account Executive at T-Mobile** (2022-10-01–present) — Acquire and grow small business accounts through prospecting, referrals, and local networking. Develop customized wireless, internet, and productivity solutions to meet customer needs. Manage existing accounts to increase retention, upgrades, and solution adoption. Collaborate with internal teams to ensure smooth activation and exceptional customer experience. Consistently exceed sales goals and performance metrics for activations and revenue growth. TOP 10% for last 36 months Conduct on-site visits and virtual consultations to demonstrate value and ROI.
- **Market Development Manager for Home Internet at T-Mobile** (2022-03-01–2023-02-01) — Indiana, Michigan, Kentucky, Missouri, Tennessee, Arkansas. Illinois Home Internet Market Manager
- **Retail Business Development Manager at T-Mobile** (2021-06-01–2023-02-01) — Retail Business Sales Leadership Developed Top Retail Business Sales Team Nationally
- **Regional Sales Manager of IOT at Sprint** (2019-10-01–2021-06-01) — Helping retail employees develop sales skills to position and sell IOT to our retail customer base.
- **Sales District Manager at Sprint** (2018-08-01–2019-10-01) — Greater St. Louis Area Managing staff of over 85 employees and 22 Managers
- **Sales Manager at Sprint** (2015-09-01–2019-10-01) — Leader in National Accessory program Hiring manager for Indianapolis IN markets Graduated district manager development program
- **General Manager/ Multi-unit at Verizon Wireless** (2009-06-01–2015-09-01) — Served as interim District Manager 2014 • Manager multi-channel office Retail, Indirect, National retail and Business • Retail Media relations for southern Indiana • Motivated and led store with 30 employees, including 3 assistant managers • their awards include: • o	1 National Retail Sales Representative of the year winner • o	7 President’s Cabinet award winners • o	32 Retail Sales Representative award winners • Interviewed over 200 potential employees for roles of Customer Service, Sales and Assistant Manager • Developed training program for area Assistant Managers including topics in time management, sales techniques, and strategy implementation, through weekly 1-hour calls and face to face training • District trainer, trained all new sales representatives on sales techniques during 1-hour training sessions over 12 weeks. • These employee out performed overall new higher performance by 30% • Monitored, managed and performed weekly counts of inventory • Hosted bi-weekly television se
- **Assistant Store Manager at Verizon Wireless** (2007-02-01–2009-06-01) — Multi-unit manager- Store within a store • Supervised 18 employees as an assistant manager • Trained 50 representatives on sales techniques to improve sales, tech support and customer experience • Work as trainer in for Verizon and Dobson Cellular merger trained over 250 Dobson employees and managers on Verizon culture and sales expectations • Designed and implemented a strategy that doubled Accessory Take Rate \(ATR\) in 2008 • Led team that developed a multi-million dollar cost control plan for handset discounts and accessories that is used nationally
- **Retail Sales Representative at Verizon Wireless** (2004-06-01–2007-01-01) — Top national sales leader in 2006 and 2007 for all sale representatives • Recognized as the leading area sales representative for 33 consecutive months • Achieved top accessory sales every month as sales representative and sold over 14,000 accessories in 2006 • Led Michigan, Indiana, and Kentucky \(MIK\) in Data Sales per Contract every month employed
- **General Manager at Radio Shack** (2001-01-01–2004-01-01)

## Education

- Sport management, Sport and Fitness Administration/Management — Indiana State University (2000-01-01–2005-01-01)

## FAQ

### What does Nick do at T-Mobile?

Nick is an Account Executive at T-Mobile. He acquires and grows small-business accounts through prospecting, referrals, and local networking develops customized wireless, internet, and productivity solutions manages existing accounts conducts on-site and virtual consultations and works with internal teams to support activation and customer experience.

### What has Nick accomplished as a T-Mobile Account Executive?

Nick has ranked in T-Mobile’s top 10% for the last 36 months. He has consistently exceeded sales goals and performance metrics for activations and revenue growth.

### What was Nick’s Home Internet market-development role at T-Mobile?

Nick previously served as T-Mobile’s Market Development Manager for Home Internet, with responsibility across Indiana, Michigan, Kentucky, Missouri, Tennessee, Arkansas, and Illinois.

### What did Nick accomplish as T-Mobile’s Retail Business Development Manager?

As Retail Business Development Manager at T-Mobile, Nick provided retail business sales leadership and developed the top retail business sales team nationally.

### What did Nick do as Sprint’s Regional Sales Manager of IoT?

Nick served as Regional Sales Manager of IoT at Sprint, helping retail employees develop the sales skills needed to position and sell IoT to Sprint’s retail customer base.

### What was Nick’s scope as a Sprint Sales District Manager?

As a Sales District Manager at Sprint in the Greater St. Louis Area, Nick managed a staff of more than 85 employees and 22 managers.

### What did Nick do as a Sprint Sales Manager?

As a Sprint Sales Manager, Nick led in the National Accessory program, served as a hiring manager for the Indianapolis markets, and graduated from the district manager development program.

### What did Nick do as a Verizon Wireless General Manager?

Nick was a General Manager and multi-unit leader at Verizon Wireless. He served as interim District Manager in 2014 and managed a multi-channel operation spanning retail, indirect, national retail, and business channels.

### What talent outcomes did Nick’s Verizon team achieve?

Nick led a Verizon store of 30 employees, including three assistant managers. During that leadership, team awards included one National Retail Sales Representative of the Year winner, seven President’s Cabinet winners, and 32 Retail Sales Representative award winners.

### How has Nick contributed to hiring and leadership development?

Nick interviewed more than 200 candidates for customer service, sales, and assistant-manager roles. He also developed an assistant-manager training program covering time management, sales techniques, and strategy implementation through weekly one-hour calls and in-person training.

### What training results did Nick achieve at Verizon?

As a Verizon district trainer, Nick trained new sales representatives in one-hour sales-technique sessions over 12 weeks. Those employees outperformed overall new-hire performance by 30%.

### What other responsibilities did Nick hold as a Verizon General Manager?

Nick monitored, managed, and performed weekly inventory counts, handled retail media relations for southern Indiana, and hosted a bi-weekly local-news television segment called “Tech Bites.”

### What did Nick do as a Verizon Assistant Store Manager?

As an Assistant Store Manager at Verizon Wireless, Nick was a multi-unit manager in a store-within-a-store environment, supervised 18 employees, and trained 50 representatives in sales techniques, technical support, and customer experience.

### What notable projects did Nick lead during his Verizon Assistant Store Manager tenure?

During the Verizon and Dobson Cellular merger, Nick trained more than 250 Dobson employees and managers on Verizon culture and sales expectations. He also designed and implemented a strategy that doubled accessory take rate in 2008 and led a team that developed a multi-million-dollar cost-control plan for handset discounts and accessories that was used nationally.

### What were Nick’s results as a Verizon Retail Sales Representative?

As a Retail Sales Representative at Verizon Wireless, Nick was a top national sales leader in 2006 and 2007, the leading area sales representative for 33 consecutive months, and the top accessory seller every month he held the role. He sold more than 14,000 accessories in 2006 and led Michigan, Indiana, and Kentucky in Data Sales per Contract every month employed.

### Did Nick work at Radio Shack?

Nick also worked as a General Manager at Radio Shack.

### What types and sizes of sales teams has Nick managed?

Nick has managed SDRs, account executives, and full-cycle sales teams. His leadership experience includes managing a 100-person team at Verizon Wireless and progressing from leading seven representatives to leading much larger teams.

### How does Nick approach sales coaching and team development?

Nick starts with side-by-sides, customer-call listening, and direct conversations to identify knowledge gaps. He uses personalized coaching rather than a one-size-fits-all model and brings in cross-functional experts to mentor sellers and address specific gaps. His training cycles include baseline assessments, implementation, observation, and iterative follow-up.

### What sales-team turnaround has Nick led?

Nick turned around a struggling sales team that had not hit quota in 3.5 years. The team went on to consistently achieve 120% to 180% of quota.

### What is Nick’s education?

Nick studied sport management in Sport and Fitness Administration/Management at Indiana State University.

## Links

- LinkedIn: https://www.linkedin.com/in/nick-doherty-813887110

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