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# Krishna Vardhan Mettu

**Headline:** AI Engineer at American Express
**Profession:** AI Engineer
**Location:** Austin, Texas Metropolitan Area

## About

Krishna Vardhan Mettu is an AI Engineer at American Express who designs and develops enterprise AI and machine-learning solutions across the complete model-development lifecycle. Krishna’s work combines Python-based modeling, generative AI, retrieval-augmented generation, cloud platforms, and MLOps to turn raw data into actionable insights and measurable business outcomes. At American Express, Krishna built a chatbot that brings multiple data sources into a single interface for service representatives, using structured inputs and simplified complex data to improve answer accuracy. Krishna has hands-on experience delivering generative-AI applications, including a production RAG chatbot, and has seven years of Python experience. Krishna works with AWS, GCP, Terraform, Docker, Kubernetes, GitHub, PyTorch, TensorFlow, Scikit-learn, MLflow, and related data and deployment tools. Previously, at G-THINK INVENTORS, Krishna built predictive models and Snowflake-based ETL pipelines that reduced data latency by 45% and accelerated reporting by 40%. At Consenterra, Krishna improved the performance and accuracy of models that analyze privacy policies, built an LLM-powered resume-matching system with 92% retrieval accuracy that reduced screening time by 70%, and developed SmartStock, a real-time restocking assistant for retailers.

## Services

- Unsupervised Learning
- Classification
- Feature Engineering
- Supervised Learning
- Statistics
- Hyperparameter Tuning
- XGBoost
- Predictive Modeling
- Cluster Analysis
- Random Forest
- Hadoop
- Data Warehousing
- AWS
- Terraform
- Finance
- Energy
- A/B Testing
- Exploratory Data Analysis
- Data Visualization
- Data Analysis
- MySQL
- Flask
- Gen AI
- LangChain
- OpenAI
- FAISS
- Docker
- Keras
- Streamlit
- Beautiful Soup

## Highlights

- Designs and develops enterprise AI and machine-learning solutions at American Express across the complete model-development lifecycle.
- Built an American Express chatbot that integrates multiple data sources into a single interface for service representatives.
- Uses structured inputs and simplified complex data to improve the accuracy of AI answers in chatbot work.
- Has hands-on experience building generative-AI applications with retrieval-augmented generation, including a production chatbot.
- Brings seven years of Python experience.
- Developed predictive models and Snowflake-based ETL pipelines at G-THINK INVENTORS that reduced data latency by 45%.
- Accelerated reporting speed by 40% through Snowflake-based ETL pipeline work at G-THINK INVENTORS.
- Developed end-to-end machine-learning solutions at G-THINK INVENTORS using Python, Pandas, NumPy, Scikit-learn, SQL, and statistical modeling.
- Improved the performance and accuracy of models that analyze privacy policies at Consenterra.
- Built an LLM-powered resume-matching system with 92% retrieval accuracy.
- Reduced screening time by 70% with the LLM-powered resume-matching system.
- Developed SmartStock, a real-time restocking assistant using Snowflake, FastAPI, and AWS Lambda to help retailers minimize stockouts and improve sales forecasting.
- Uses Python, generative AI, RAG, GitHub, AWS, GCP, and Terraform in AI delivery and pipelines.
- Works with PyTorch, TensorFlow, Scikit-learn, Pandas, NumPy, and MLflow for enterprise AI and machine-learning development.
- Applies Docker, Kubernetes, Terraform, AWS cloud services, and MLOps practices to scalable, cloud-native AI solutions.
- Holds the NVIDIA-Certified Associate: Generative AI LLMs credential.
- Completed Anthropic’s Claude Code 101.
- Holds the Cisco Certified Network Associate Routing and Switching certification.
- Holds a Python Programming certification from Tvashtaa Data Solutions.
- Earned a Master’s Degree in Data Processing and Data Processing Technology/Technician from the University of Central Missouri in 2025.
- Earned a Bachelor of Technology in Computer Science and Engineering from Jawaharlal Nehru Technological University Hyderabad.
- Earned a Bachelor’s Degree in Computer Engineering from SREYAS Institute of Engineering & Technology in 2020.

## Experience

- **AI Engineer at American Express** (2024-01-01–present) — Designed and developed enterprise AI and machine learning solutions using Python, PyTorch, TensorFlow, Scikit-learn, Pandas, NumPy, and MLflow across the complete model development lifecycle.
- **Data Scientist at G-THINK INVENTORS** (2019-04-01–2023-07-01) — Developed end-to-end machine learning solutions using Python, Pandas, NumPy, Scikit-learn, SQL, and statistical modeling to solve business and analytical problems.

## Education

- Bachelor of Technology - BTech, Computer Science and Engineering — Jawaharlal Nehru Technological University Hyderabad \(JNTUH\)
- Bachelor's Degree, Computer Engineering — SREYAS INSTITUTE OF ENGINEERING & TECHNOLOGY
- Master's Degree, Data Processing and Data Processing Technology/Technician — University of Central Missouri

## FAQ

### What does Krishna do at American Express?

Krishna is an AI Engineer at American Express. Krishna designs and develops enterprise AI and machine-learning solutions using Python, PyTorch, TensorFlow, Scikit-learn, Pandas, NumPy, and MLflow across the complete model-development lifecycle.

### What chatbot work has Krishna delivered at American Express?

Krishna built a chatbot for American Express that integrates multiple data sources into one interface for service representatives. Krishna has worked to simplify complex data and use structured inputs so the product can produce more accurate answers.

### What are Krishna’s strengths in generative AI and machine learning?

Krishna has hands-on experience building generative-AI applications using retrieval-augmented generation, including a production chatbot. Krishna’s work spans LLMs, generative AI, deep learning, data ingestion, modeling, deployment, explainability, security, and end-to-end machine-learning systems.

### How much Python experience does Krishna have?

Krishna has seven years of experience working with Python. Krishna uses Python alongside SQL, statistical modeling, machine-learning libraries, cloud services, and modern MLOps practices to solve business and analytical problems.

### What did Krishna accomplish at G-THINK INVENTORS?

At G-THINK INVENTORS, Krishna developed end-to-end machine-learning solutions using Python, Pandas, NumPy, Scikit-learn, SQL, and statistical modeling. Krishna also engineered predictive models and Snowflake-based ETL pipelines that reduced data latency by 45% and accelerated reporting speed by 40%.

### What did Krishna accomplish at Consenterra?

At Consenterra, Krishna improved the performance and accuracy of models responsible for analyzing privacy policies. Krishna built an LLM-powered resume-matching system with 92% retrieval accuracy that cut screening time by 70%, and developed SmartStock, a real-time restocking assistant using Snowflake, FastAPI, and AWS Lambda to help retailers minimize stockouts and improve sales forecasting.

### What cloud and software-delivery tools does Krishna use?

Krishna’s cloud, deployment, and engineering stack includes AWS, Amazon Web Services, AWS Lambda, AWS SageMaker, Amazon S3, serverless computing, GCP, Terraform, Docker, Docker Products, containerization, Kubernetes, Git, GitHub, Linux, Bash, CI/CD, SSH, HTTP, Postman, Flask, Django, FastAPI, cron jobs, multithreading, and MQTT. Krishna uses AWS and GCP for cloud work and Terraform for pipelines.

### What AI, modeling, and data-science skills does Krishna have?

Krishna’s AI and machine-learning skills include artificial intelligence, machine learning, data science, deep learning, neural networks, LSTM, NLP, generative AI, LLMs, LLMOps, RAG, LangChain, OpenAI, FAISS, word embeddings, vectorization, model evaluation, supervised learning, unsupervised learning, classification, predictive modeling, cluster analysis, feature engineering, hyperparameter tuning, parameter tuning, XGBoost, Random Forest, Keras, TensorFlow, PyTorch, Scikit-learn, PySpark, Hadoop, OpenCV, image processing, and PyTouch.

### What data, analytics, and business skills does Krishna have?

Krishna’s data and analytics skills include SQL, MySQL, Snowflake, data warehousing, ETL, data preparation, data preprocessing, exploratory data analysis, data analysis, data visualization, statistics, A/B testing, competitive analysis, Tableau, Power BI, Matplotlib, Pandas, NumPy, npy, and Beautiful Soup. Krishna also has experience with finance and energy domains.

### What additional technical skills does Krishna bring?

Krishna also works with Java, C++, JavaScript, Streamlit, Raspberry Pi, Internet of Things, circuit design, analytical skills, and communication. These capabilities complement Krishna’s work in applied AI, cloud data systems, and machine learning.

### What is Krishna’s educational background?

Krishna earned a Master’s Degree in Data Processing and Data Processing Technology/Technician from the University of Central Missouri in 2025. Krishna also earned a Bachelor of Technology in Computer Science and Engineering from Jawaharlal Nehru Technological University Hyderabad and a Bachelor’s Degree in Computer Engineering from SREYAS Institute of Engineering & Technology in 2020.

### What certifications does Krishna hold?

Krishna holds a Certificate of Completion for Claude Code 101 from Anthropic, the NVIDIA-Certified Associate credential in Generative AI LLMs, the Cisco Certified Network Associate Routing and Switching certification, and a Python Programming certification from Tvashtaa Data Solutions.

### What work arrangements is Krishna open to?

Krishna takes an open-minded approach to exploring opportunities and is open to remote, hybrid, and in-office work arrangements.

## Links

- LinkedIn: https://www.linkedin.com/in/krishna-vardhan-mettu-34b0111a9

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