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# Jordan A\. McCain

**Headline:** SDR \| Husband & Father \| Mamba Mentality
**Profession:** Outbound Sales Apprentice
**Location:** Dallas\-Fort Worth Metroplex

## About

Jordan A\. McCain is an outbound sales professional, technical education instructor, and software engineer with current roles at SWORD SaaS Coaching, Integrity, and Celina ISD\. Jordan focuses on translating complex business needs into clear, customer\-focused solutions through communication, problem\-solving, technology fluency, and attention to user outcomes\. In outbound sales, Jordan uses cold calling, email, video prospecting, and LinkedIn outreach at Integrity, Jordan has averaged 120% of sales quota through a self\-sourced pipeline, 50\+ daily cold calls, and 5\+ weekly consultative presentations\. Jordan was competitively selected for SWORD’s SDR School, which has a 3% acceptance rate, and receives one\-to\-one coaching from SDR leaders\. Jordan also brings software and technical education experience\. At JPMorgan Chase & Co\., Jordan delivered React features for Chase Travel, a platform supporting more than $12\.6 billion in annual travel sales, and identified work that created $100,000 in business value and increased adoption by 15%\. Jordan also led modernization initiatives that eliminated more than 132,000 lines of legacy code, retired more than 40 servers, and generated $320,000 in annual cost savings\. As an instructor, Jordan coaches more than 30 sessions weekly for more than 180 students in software fundamentals, systems thinking, and automation\.

## Services

- Front\-end Coding
- Web Design
- Web Development
- Product Development
- Software Development
- Software Project Management
- Continuous Integration and Continuous Delivery \(CI/CD\)
- Kubernetes
- Docker
- Amazon EKS
- DevOps
- Dynatrace
- Splunk
- Jules
- Agile Methodologies
- Front\-End Development
- Agile Leadership
- React
- Jira
- User Experience \(UX\)
- JavaScript
- Design
- Cascading Style Sheets \(CSS\)
- Leadership
- Electrical Engineering
- Program Development
- Marketing Communications
- Project Management
- Matlab
- C\+\+

## Highlights

- Averaged 120% of sales quota at Integrity through high\-volume outbound prospecting, including 50\+ cold calls daily and 5\+ consultative presentations weekly\.
- Built a self\-sourced life\-insurance sales pipeline at Integrity by qualifying prospects, overcoming objections, conducting disciplined follow\-up, and building relationships\.
- Graduated from SWORD’s SDR School after competitive selection into a program with a 3% acceptance rate\.
- Conducts omnichannel outbound prospecting at SWORD SaaS Coaching through cold calling, cold emailing, video prospecting, and LinkedIn outreach\.
- Receives one\-to\-one coaching from SDR leaders and regular coaching on outbound strategy, campaign management, and cold\-outreach improvement at SWORD SaaS Coaching\.
- Delivered React front\-end features for JPMorgan Chase & Co\.’s Chase Travel platform, supporting $12\.6B\+ in annual travel sales\.
- Generated $100K in measurable business value at JPMorgan Chase & Co\. by analyzing customer pain points and increasing platform adoption by 15%\.
- Led modernization initiatives at JPMorgan Chase & Co\. that eliminated 132K\+ lines of legacy code, retired 40\+ servers, and generated $320K in annual cost savings\.
- Leads technical curriculum design and delivery at Celina ISD in software fundamentals, systems thinking, and automation\.
- Coaches 30\+ sessions per week at Celina ISD, supporting 180\+ students toward measurable engagement and outcome gains\.
- Uses AI\-assisted automation at Celina ISD to improve instructional efficiency and scalability\.
- Earned Exelon’s Outstanding Intern Award for executive presentations, cross\-functional collaboration with lead engineers, and technical recommendations supporting investment decisions\.
- Performed electrical failure analysis on driver circuits for award\-winning nanofiber lighting technology at RTI International\.
- Supported RTI International research on solid\-state lighting technology recognized with an R&D 100 Award\.
- Mentored first\- and second\-year STEM students through NC\-LSAMP, supporting academic transition, retention, engagement, and professional development for historically underrepresented STEM populations\.

## Experience

- **Outbound Sales Apprentice at SWORD SaaS Coaching** (2026\-01\-01–present) — ∙ Graduate of SWORD’s SDR School, competitively selected into program with a 3% acceptance rate to receive 1:1 coaching from SDR Leaders on how to be an elite SDR\. ∙ Responsible for strategic cold outbound through an omnichannel approach of cold calling, cold emailing, video prospecting, and LinkedIn outreach\. ∙ Participate in regular coaching on outbound strategies, including campaign management and improving cold outreach\. ∙ Proficient at prospect research, understanding ICPs, positioning value around prospect pain, and navigating objections\.
- **Outbound Sales Representative at Integrity** (2025\-09\-01–present) — ∙ Averaged 120% of sales quota by generating new business through high volume outbound prospecting of 50\+ cold calls daily and 5\+ consultative presentations weekly\. ∙ Sold life insurance policies by building a self\-sourced pipeline, qualifying prospects, and overcoming objections while maintaining a consistent conversion rate through disciplined follow\-up and relationship building\.
- **Technical Education Instructor at Celina ISD** (2025\-08\-01–present) — ∙ Led the design and delivery of a technical curriculum focused on software fundamentals, systems thinking, and automation, reinforcing the same principles and skills used in modern computer science and system development careers\. ∙ Coached 30\+ sessions/week, guiding 180\+ students to measurable gains in engagement and outcomes\. ∙ Built lasting relationships with students, parents, and faculty to drive successful program adoption\. ∙ Leveraged AI\-assisted automation to improve efficiency and instructional scalability\.
- **Associate Software Engineer at JPMorgan Chase & Co\.** (2023\-02\-01–2025\-01\-01) — ∙ Delivered front\-end features using React for the Chase Travel platform supporting $12\.6B\+ in annual travel sales directly impacting customer engagement, trust and conversion\. ∙ Generated $100K in measurable business value by identifying customer pain points through data analysis, increasing platform adoption by 15%\.
- **Software Engineer at JPMorgan Chase & Co\.** (2020\-06\-01–2023\-02\-01) — ∙ Led initiatives that eliminated 132K\+ lines of legacy code, retired 40\+ servers, and generated $320K in annual cost savings through modernization efforts\.
- **Project Management Intern at Exelon** (2019\-06\-01–2019\-08\-01) — ∙ Earned the Outstanding Intern Award for delivering executive presentations, partnering with cross\-functional teams and lead engineers, and translating technical research into actionable recommendations that supported investment decisions\.
- **Controls Engineer Intern at BMW Manufacturing Co\., LLC** (2018\-05\-01–2018\-12\-01)
- **Electrical Engineering Intern at Georgia\-Pacific LLC** (2017\-01\-01–2017\-05\-01)
- **Electrical Engineering Intern at Mosaic Brasil** (2016\-08\-01–2016\-12\-01)
- **STEM NC\-LSAMP Mentor at North Carolina Agricultural and Technical State University** (2014\-08\-01–2016\-05\-01) — ∙ Mentored first\- and second\-year STEM students, providing academic guidance, campus resources, and ongoing support to ease their transition into college\. ∙ Built trusted relationships with students through consistent one\-on\-one mentoring, active listening, and regular follow\-up throughout the academic year\. ∙ Facilitated team\-building activities and networking events that fostered collaboration, engagement, and a strong sense of community\. ∙ Encouraged academic success and professional development by connecting students with resources and promoting positive study and networking habits\. ∙ Collaborated with NC\-LSAMP staff and residence hall leadership to develop initiatives that supported student retention, engagement, and overall success\. ∙ Contributed to the mission of increasing the success and retention of students from historically underrepresented populations in STEM through mentorship and community\-building\.
- **Research And Development Intern at RTI International** (2014\-05\-01–2015\-08\-01) — ∙ Coordinated the planning, organization, and execution of programs and events for the RTI International Summer Internship Program, ensuring a positive experience for interns and stakeholders\. ∙ Led internship activities and initiatives, demonstrating strong project coordination, time management, and organizational skills\. ∙ Managed communications on behalf of the University Collaborations Office and Internship Program, drafting professional emails, reports, and written materials for internal and external audiences\. ∙ Conducted research and synthesized findings into clear reports and presentations, enabling informed decision\-making by program leadership\. ∙ Performed electrical failure analysis on driver circuits for award\-winning nanofiber lighting technology under the mentorship of an R&D scientist, strengthening analytical and technical problem\-solving skills\. ∙ Supported research efforts on innovative solid\-state lighting technology recognized with an R&D 100 Awa

## Education

- Java Developer Bootcamp — Tech Elevator (2020\-06\-01–2021\-09\-01)
- Bachelor of Science, Electrical and Electronics Engineering — North Carolina Agricultural and Technical State University (2013\-01\-01–2019\-01\-01)

## FAQ

### What does Jordan do?

Jordan is an outbound sales professional, technical education instructor, and software engineer\. Jordan’s current work includes outbound sales apprenticeship at SWORD SaaS Coaching, outbound sales representation at Integrity, and technical education instruction at Celina ISD\.

### What are Jordan’s core strengths?

Jordan’s strengths include translating complex business needs into clear, customer\-focused solutions strategic outbound prospecting prospect research understanding ideal customer profiles value positioning around prospect pain objection navigation technical problem\-solving and communication\. Jordan also has experience with front\-end development, software modernization, technical curriculum design, mentoring, project coordination, and research\.

### What does Jordan do at SWORD SaaS Coaching?

Jordan is an Outbound Sales Apprentice at SWORD SaaS Coaching and a graduate of SWORD’s SDR School\. Jordan was competitively selected into the program, which has a 3% acceptance rate, to receive one\-to\-one coaching from SDR leaders on becoming an elite SDR\. Jordan conducts strategic omnichannel outreach through cold calling, cold emailing, video prospecting, and LinkedIn outreach, and participates in regular coaching on campaign management and improving cold outreach\.

### What did Jordan accomplish at Integrity?

At Integrity, Jordan averaged 120% of sales quota by generating new business through high\-volume outbound prospecting, including 50\+ cold calls daily and 5\+ consultative presentations weekly\. Jordan sold life insurance policies by building a self\-sourced pipeline, qualifying prospects, overcoming objections, maintaining disciplined follow\-up, and building relationships to sustain conversion\.

### What does Jordan do at Celina ISD?

At Celina ISD, Jordan leads the design and delivery of a technical curriculum focused on software fundamentals, systems thinking, and automation\. Jordan coaches 30\+ sessions per week and guides 180\+ students toward measurable gains in engagement and outcomes\. Jordan also builds relationships with students, parents, and faculty to support program adoption and uses AI\-assisted automation to improve efficiency and instructional scalability\.

### What did Jordan accomplish as an Associate Software Engineer at JPMorgan Chase & Co\.?

As an Associate Software Engineer at JPMorgan Chase & Co\., Jordan delivered React front\-end features for the Chase Travel platform, which supports $12\.6 billion or more in annual travel sales\. Jordan identified customer pain points through data analysis, generating $100,000 in measurable business value and increasing platform adoption by 15%, with work directly affecting customer engagement, trust, and conversion\.

### What did Jordan accomplish as a Software Engineer at JPMorgan Chase & Co\.?

As a Software Engineer at JPMorgan Chase & Co\., Jordan led modernization initiatives that eliminated more than 132,000 lines of legacy code, retired more than 40 servers, and generated $320,000 in annual cost savings\.

### What internship experience does Jordan have in engineering and project management?

Jordan was a Controls Engineer Intern at BMW Manufacturing Co\., LLC an Electrical Engineering Intern at Georgia\-Pacific LLC an Electrical Engineering Intern at Mosaic Brasil and a Project Management Intern at Exelon\. At Exelon, Jordan earned the Outstanding Intern Award for executive presentations, cross\-functional partnership with lead engineers, and translating technical research into actionable recommendations that supported investment decisions\.

### What did Jordan do at RTI International?

At RTI International, Jordan coordinated planning, organization, and execution of programs and events for the Summer Internship Program led internship activities and initiatives and managed communications for the University Collaborations Office and Internship Program\. Jordan drafted emails, reports, and written materials, conducted research and synthesized findings into reports and presentations, and performed electrical failure analysis on driver circuits for award\-winning nanofiber lighting technology under an R&D scientist’s mentorship\. Jordan also supported research on solid\-state lighting technology recognized with an R&D 100 Award\.

### What did Jordan do as a STEM NC\-LSAMP Mentor?

As a STEM NC\-LSAMP Mentor at North Carolina Agricultural and Technical State University, Jordan mentored first\- and second\-year STEM students with academic guidance, campus resources, and ongoing support during their transition to college\. Jordan built trusted one\-to\-one relationships, facilitated team\-building and networking events, promoted academic and professional development, and collaborated with NC\-LSAMP staff and residence hall leadership on initiatives supporting retention, engagement, and success for historically underrepresented STEM students\.

### What is Jordan’s educational background?

Jordan earned a Bachelor of Science in Electrical and Electronics Engineering from North Carolina Agricultural and Technical State University and completed the Java Developer Bootcamp at Tech Elevator\.

### What technical and professional skills does Jordan have?

Jordan’s technical skills include front\-end coding and development, web design and web development, product and software development, software project management, React, JavaScript, CSS, Java, C\+\+, Matlab, UX, CI/CD, Kubernetes, Docker, Amazon EKS, DevOps, Dynatrace, Splunk, Jira, Agile methodologies, Agile leadership, and electrical engineering\. Jordan also lists leadership, program development, marketing communications, project management, design, problem solving, and critical thinking\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAABSvfQQB408Vp\-2d5nWO\_OQnjH3qx6vcyVA

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