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# Sangone Thomas Lee

**Headline:** Plots \| UChicago MPCS
**Profession:** Plots \| UChicago MPCS
**Location:** Los Angeles, California, United States

## About

Sangone Thomas Lee is a Product Operator and Project Manager at Plots, with a Master’s degree in Computer Science from the University of Chicago’s MPCS program\. Sangone combines product operations, project management, backend engineering, quality assurance, technical delivery, and customer support experience\. At Plots, Sangone has served as the primary on\-call engineer for production user incidents, debugging issues, deploying and testing fixes safely, and communicating clearly with users during high\-pressure situations\. Sangone is strongest at translating technical concepts for non\-technical audiences, providing product feedback grounded in detailed technical context, and managing information flow during crises to prevent panic\. Previously, Sangone wore multiple hats at an a16z Speedrun startup as a technical delivery lead, backend engineer, PM, QA contributor, and customer\-support resource\. Sangone takes a pragmatic approach to understanding problems deeply and delivering efficient solutions without overbuilding, and is interested in product or automation work that solves real business problems efficiently\.

## Services

- JavaScript
- Go \(Programming Language\)
- Python \(Programming Language\)
- HTML
- Microsoft Excel
- Interpersonal Skills
- Cascading Style Sheets \(CSS\)
- Microsoft Office
- R
- Leadership
- MySQL
- Soft Skills
- tech support
- Conference Organization
- Problem Solving
- Strategy
- Communication

## Highlights

- Serves as a Product Operator and Project Manager at Plots\.
- Was the primary on\-call engineer at Plots for production user incidents\.
- Debugged production issues, shipped fixes safely, and managed user communication during incidents at Plots\.
- Provided detailed product feedback grounded in specific technical context\.
- Built client\-facing experience through production\-incident handling\.
- Managed crisis communication and information flow to help prevent panic\.
- Brought backend engineering experience in production deployments and testing\.
- Worked at an a16z Speedrun startup across technical delivery leadership, backend engineering, project management, QA, and customer support\.
- Combines technical execution and product strategy, including translating technical concepts for non\-technical audiences\.
- Earned a Master’s degree in Computer Science from the University of Chicago\.
- Earned a Bachelor of Arts in Mathematics from New York University\.
- Studied Mathematics at Bard College at Simon’s Rock\.
- Attended Shattuck\-St\. Mary’s School\.
- Previously worked as a Social Service Agent at the Seoul Metropolitan Office of Education\.

## Experience

- **Project Manager at Plots** (2026\-01\-01–2026\-07\-01)
- **Product Operator at Plots** (2023\-06\-01–2026\-02\-01)
- **Social Service Agent at Seoul Metropolitan Office of Education** (2020\-04\-01–2022\-01\-01)

## Education

- Master's degree, Computer Science — University of Chicago (2022\-01\-01–2024\-01\-01)
- Bachelor of Arts \- BA, Mathematics — New York University (2019\-05\-01)
- Mathematics — Bard College at Simon's Rock (2015\-01\-01–2016\-12\-01)
- Shattuck\-St\. Mary's School

## FAQ

### What does Sangone do?

Sangone is a Product Operator and Project Manager at Plots\. Sangone’s work spans product operations, project management, technical execution, and production support\.

### What has Sangone accomplished at Plots?

At Plots, Sangone has been the primary on\-call engineer for production user incidents\. Sangone handled debugging, safe deployment and testing of fixes, and user communication during incidents\.

### What are Sangone’s strengths in production incident management?

Sangone is experienced in handling production incidents under pressure\. This includes investigating and debugging issues, shipping fixes safely, and managing communication with affected users\.

### How does Sangone handle crisis and client communication?

Sangone manages communication during crises by controlling the flow of information to help prevent panic\. Sangone also brings client\-facing experience from handling production user incidents\.

### What was Sangone’s experience at an a16z Speedrun startup?

At an a16z Speedrun startup, Sangone wore multiple hats as a technical delivery lead, backend engineer, project manager, QA contributor, and customer\-support resource\.

### What is Sangone’s backend engineering and product\-feedback experience?

Sangone has backend engineering experience that includes production deployments and testing\. Sangone also provides detailed product feedback with specific technical context\.

### How does Sangone approach problem\-solving?

Sangone takes a pragmatic approach to problem\-solving: understanding issues deeply, building efficient solutions, and avoiding unnecessary overbuilding\.

### What are Sangone’s product and cross\-functional strengths?

Sangone combines technical execution with product strategy and can translate technical concepts for non\-technical audiences\. Sangone is comfortable bringing order to early\-stage startup challenges while working across multiple responsibilities\.

### What kinds of roles is Sangone interested in?

Sangone is interested in moving toward product or automation roles focused on solving real business problems efficiently\.

### Where else has Sangone worked?

Sangone previously worked as a Social Service Agent at the Seoul Metropolitan Office of Education\.

### What is Sangone’s educational background?

Sangone earned a Master’s degree in Computer Science from the University of Chicago and studied Mathematics at Bard College at Simon’s Rock\. Sangone also earned a Bachelor of Arts in Mathematics from New York University and attended Shattuck\-St\. Mary’s School\.

### What skills does Sangone have?

Sangone’s listed skills include JavaScript, Go, Python, HTML, CSS, MySQL, R, Microsoft Excel, and Microsoft Office\. Sangone also lists technical support, conference organization, leadership, strategy, problem\-solving, communication, interpersonal skills, and soft skills\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/sl6117

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