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# Michelle 🤖 Harris

**Headline:** Project Manager @Mercor | Ex-AI Community Lead @Scale AI / Outlier | QA/QC | Pipeline & Workflow Leadership
**Profession:** Lead Expert Project Manager \(EPM\) — AI Training & Operations
**Location:** Sarasota, Florida, United States

## About

Michelle 🤖 Harris is a certified project manager and AI-training operations leader at Mercor, where she supports GDP-critical AI projects for leading research labs across more than 10 projects and multiple experimental phases. She also performs QA and late-stage QC for separate GDP-critical professional-domain and advanced STEM, biology, and graduate-science training tracks. Michelle’s strengths include expert-contributor communications, workflow coordination, rubric-aligned evaluation, data-quality auditing, prompt and reference-material development, and escalation management across rapidly evolving AI programs. As founder and fractional CMO of Shel-Shok, LLC, she brings nearly two decades of traditional and digital marketing experience to B2B and B2C clients in Health, Science, Tech, and Finance, combining branding, campaigns, research, analytics, and generative AI. Her AI experience includes senior QA review and PhD-level multimodal training at Scale AI/Outlier, where she ranked in the top 1% of contributors as an “Oracle” and was featured in a Contributor Spotlight. Michelle has also led startup-community programming, science education and entomology initiatives, statewide education communications, web redesigns, retail displays, graphic design, and arts instruction.

## Services

- Entomology
- Entomophagy
- Visual Merchandising
- Customer Service
- Art Educatioin
- Retail Marketing
- Retail Display Design
- Arts & Crafts Instruction
- Team Leadership
- Fundraising Campaign Management
- Charitable Program Management
- Adobe Photoshop
- Adobe Illustrator
- Digital Asset Management
- Digital Photography
- Brand Strategy
- QuarkXPress
- XML
- Multichannel Publishing
- Adobe Acrobat Pro

## Highlights

- Serves as a certified Lead Expert Project Manager for AI Training & Operations at Mercor, supporting GDP-critical AI projects across more than 10 projects and multiple experimental phases.
- Acts as primary communications lead for hundreds of expert contributors across concurrent Mercor projects, coordinating with Strategic Project Leads, Technical Project Managers, and cross-functional QA/EPM teams.
- Provides real-time Slack coverage, onboarding, technical support, risk escalation, and delivery coordination across pilots, offshoots, experimental phases, and agentic-AI coding projects.
- Performs QA and late-stage QC across separate GDP-critical professional-domain and advanced STEM, biology, and graduate-science AI-training tracks at Mercor.
- Validates expert reasoning, factual accuracy, rubric adherence, golden responses, and reference materials, and audits finalized datasets for defect resolution and readiness for model ingestion and client delivery.
- Identifies edge cases, systemic issues, and model failure modes in high-impact domains and was selected for parallel QA/QC assignments across unrelated GDP and graduate-level STEM tracks.
- Develops complex reasoning prompts and reference materials across STEM, biology, sales, marketing, consulting, finance, and research for Mercor AI training.
- Creates golden responses, evaluates outputs against detailed rubrics, and contributes high-value training datasets to frontier AI initiatives.
- Ranked among Outlier’s top 1% of contributors as an “Oracle” for quality and consistency.
- Provided PhD-level multimodal AI training, evaluations, and quality assurance at Scale AI/Outlier across text, image, audio, and video projects for a $1B platform serving Fortune 100 clients.
- Applied RLHF, SFT, EVAL, adversarial testing, red teaming, and rubric-based evaluation across Marketing, Finance, STEM, and Biology domains at Scale AI/Outlier.
- Reviewed and mentored contributors at Scale AI/Outlier, participated in UI/UX beta programs, and was featured in the Contributor Spotlight and internal newsletters.
- Founded the largest AI-focused micro-community in Scale AI’s contributor-wide Discourse network and received “Oracle of the Month” in October 2025.
- Planned webinars, daily discussions, resources, and events mentored contributors and guided a community-built AI-generated story that became a top thread.
- Created and refined audio- and text-based multi-turn prompts, annotated datasets, and developed evaluation rubrics at Alignerr.
- Reviewed peer-submitted prompts and multi-turn tasks at Alignerr to improve task consistency and dataset quality.
- Founded Shel-Shok, LLC and provides fractional CMO and strategic marketing consulting for B2B and B2C clients in Health, Science, Tech, and Finance.
- Combines nearly two decades of traditional and digital marketing experience with AI-driven marketing strategies, LLM training, and generative-AI content.
- Builds integrated marketing campaigns spanning social media, SEO/SEM, email, chatbots, web analytics, branding, identity, print and digital campaigns, and research.
- Led StartUP Columbus, transforming a local entrepreneur Meetup into a recognized hub for founder learning, strategic guidance, innovation, and collaboration.
- Designed workshops that moved founders from concept to market-ready strategies and provided personalized guidance on pitches and business models.
- Forged StartUP Columbus partnerships with Google, Dublin DEC, Ohio SBDC, Toastmasters, and startup incubators, and built and managed an organizer team.
- Founded Green Matter, Limited, creating environmental-education, conservation, citizen-science, green-living, and accessible-entomology programs.
- Founded the “bughugger” LinkedIn group, children’s bug club, nature book club, and “My Bug Story” digital storytelling platform.
- Led nature walks, workshops, and retreats conducted research and advocacy and translated science into learning experiences through speaking and consulting.
- Oversaw visual identity and brand strategy for the Ohio Department of Education and Workforce’s state superintendent, board directors, and agency centers.
- Converted legacy QuarkXPress Academic Content Standards documents into customizable, accessible web-based FrameMaker versions by building XML files while maintaining print quality.
- Led Ohio Department of Education and Workforce web and intranet redesigns and, as President of APPLE, managed fundraising programs that doubled previous contributions.
- Led catalog production, photography coordination, junior-designer supervision, corporate identity development, and marketing-material design at Parr Emergency Product Sales Inc.
- Designed retail displays, delivered children’s arts-and-crafts programs, and taught adult portrait-drawing classes at Michaels.

## Experience

- **Lead Expert Project Manager \(EPM\) — AI Training & Operations at Mercor** (2025-09-01–present) — Certified project manager supporting GDP-critical AI projects with leading research labs through a $2B \(scaling toward $10B\) platform. Work spans 10+ projects and multiple experimental phases, with responsibilities shifting based on project maturity, scale, and need. Often retained across pauses and expansions to support continuity, expert coordination, and delivery readiness. 🚀 KEY RESPONSIBILITIES & IMPACT: ➥ Served as primary communications lead for hundreds of expert contributors across multiple concurrent GDP-critical projects, coordinating with SPLs and cross-functional QA/EPM teams ➥ Maintain real-time Slack coverage, resolving questions, unblocking issues, and keeping experts moving forward ➥ Partner with Strategic Project Leads \(SPLs\) and Technical Project Managers \(TPMs\) to escalate risks, align decisions, and maintain delivery momentum ➥ Provide hands-on onboarding and technical support via Slack, email, DMs, and huddles ➥ Support delivery as a team lead across agentic AI
- **Quality Assurance \(QA\) & Quality Control \(QC\) Auditor – GDP-Critical Domains / STEM & Biology at Mercor** (2025-09-01–present) — Performed Quality Assurance \(QA\) and late-stage Quality Control \(QC\) across two distinct AI training tracks: multiple GDP-critical professional domain projects and separate advanced STEM/biology and graduate sciences/biology projects. Responsibilities, standards, and evaluation criteria were specific to each track and did not overlap. Performed early-stage quality assurance to validate expert reasoning and rubric alignment, followed by downstream quality control to ensure data readiness prior to client delivery and model ingestion. 🚀 KEY HIGHLIGHTS: ➥ Performed Quality Assurance \(QA\) reviews on expert-generated tasks to validate domain reasoning, factual accuracy, and rubric adherence prior to escalation ➥ Executed Quality Control \(QC\) audits on finalized datasets to confirm consistency, defect resolution, and readiness for downstream AI training and client use ➥ Supported AI programs spanning dozens of economically significant professional domains, without disclosing role- or proje
- **Founder / Fractional CMO at Shel-Shok, LLC** (2006-01-01–present) — I founded Shel-Shok to guide B2B and B2C clients in the Health, Science, Tech, and Finance industries on enhancing their marketing efforts. Over nearly two decades, I’ve combined traditional and digital marketing expertise with cutting-edge AI to help businesses grow, save time, and reach their audiences more effectively. 🌟 KEY CONTRIBUTIONS & IMPACT: ➥ Deliver AI-driven marketing strategies, including LLM training and generative AI content ➥ Build integrated campaigns across social, SEO/SEM, email, chatbots, and web analytics ➥ Provide strategic consulting and fractional CMO services to align goals and marketing ➥ Apply traditional expertise in branding, identity, print/digital campaigns, and research ➥ Educate clients on emerging tech and AI applications that save time and drive results 🩺 APPROACH: Combine creativity, strategy, and technology to deliver practical, results-driven marketing solutions tailored to each client.
- **AI Reviewer at Alignerr** (2025-08-01–2026-02-01) — Review and evaluate peer-submitted prompts and multi-turn tasks, providing feedback to ensure consistent, high-quality AI outputs. ✨ KEY HIGHLIGHTS: ➥ Evaluate peer work and assess task submissions ➥ Support process consistency and dataset quality
- **Founding Micro-Community Leader — AI, ML Tech at Scale AI** (2025-08-01–2026-02-01) — 🏆 \*Oracle of the Month" — Oct 2025 Lead the largest AI-focused micro-community within the contributor-wide network on Discourse, fostering collaboration for both technical and non-technical participants. Plan and host webinars, and develop content ranging from in-depth resources to lighthearted activities. ✨ KEY HIGHLIGHTS: ➥ Plan, create, and coordinate daily discussions, resources, and events across forums and webinars ➥ Develop engagement strategies to boost participation during low-activity periods ➥ Mentor contributors and guide community-led projects, including collaborative AI experiments ➥ Foster cross-disciplinary knowledge sharing and support independent innovation initiatives 🌟 Guided a community-built AI-generated story that became a top thread
- **Subject Matter Expert \(Marketing · Research · STEM · Finance\) — AI Training at Mercor** (2025-08-01–2026-02-01) — Develop and evaluate complex reasoning prompts and reference materials to train AI models across STEM, biology, sales, marketing, consulting, finance, and research domains. Conduct rigorous evaluation of AI outputs against detailed rubrics, create golden responses, and maintain high-quality training datasets for AI labs and leading technology companies. 🚀 KEY HIGHLIGHTS: ➥ Designed prompts and reference materials that mirror real-world scenarios ➥ Evaluated AI outputs against detailed rubrics to ensure model accuracy ➥ Created golden responses and performed quality checks to improve model performance ➥ Contributed high-value training datasets to frontier AI initiatives 💡 Advancing AI with domain expertise and high-quality data training
- **AI Model Training Specialist at Alignerr** (2024-07-01–2026-02-01) — Create and refine audio and text-based multi-turn prompts and annotate datasets to improve AI model performance. ✨ KEY HIGHLIGHTS: ➥ Design prompts to enhance AI contextual understanding ➥ Develop rubrics to evaluate model responses and ensure consistent outputs
- **Outlier / Scale AI - Senior QA Reviewer | Multi-Domain PhD Expert - AI Training at Scale AI** (2023-12-01–2025-09-01) — Partner with a $1B AI platform serving Fortune 100 clients to provide PhD-level training, evaluations, and quality assurance for multimodal AI projects \(text, image, audio, video\). Skilled in RLHF, SFT, EVAL, adversarial testing, red teaming, and rubric-based evaluations across Marketing, Finance, STEM, and Biology domains. ✨ KEY HIGHLIGHTS: ➥ Rank among Outlier's top 1% of contributors \("Oracle"\) for quality and consistency ➥ Review and mentor contributors to elevate project quality ➥ Participate in beta programs shaping platform UI/UX 💡 Featured in Outlier’s “Contributor Spotlight” and internal newsletters
- **Founder / Managing Director / Science Educator / Speaker / Entomologist - "Bughugger" at Green Matter, Limited** (2010-01-01–2025-09-01) — Once a self-proclaimed bug-hater, I became fascinated by insects and founded Green Matter to inspire curiosity, promote environmental education, and encourage conservation. Through this organization, I’ve created programs that motivate citizen scientists, foster green living, and make entomology accessible to all ages. 🌱 INITIATIVES & IMPACT: ➥ Founded the "bughugger" LinkedIn group, children’s bug club, and nature book club ➥ Launched "My Bug Story," a digital storytelling platform for sharing experiences with insects ➥ Lead nature walks, workshops, and retreats, connecting communities to science and conservation ➥ Drive research, advocacy, and collaborative networks, bridging education and real-world impact ➥ Offer speaking and consulting, translating science into engaging learning experiences ♻️ MISSION: Encourage people to THINK critically \(gray matter\), drive CHANGE \(go green\), and SPREAD awareness about the vital role insects play in our ecosystem.
- **Program Leader / Workshop Facilitator – StartUP Columbus \(a Shel-Shok Initiative\) at Shel-Shok, LLC** (2010-01-01–2013-01-01) — I led StartUP Columbus, transforming a local entrepreneur Meetup into a vibrant hub connecting founders with learning, strategic guidance, and growth opportunities. I designed programs, supported high-potential entrepreneurs, and partnered with local organizations to elevate the startup community. 🚀 KEY ACHIEVEMENTS: ➥ Designed and delivered workshops that guided founders from concept to market-ready strategies ➥ Forged partnerships with Google, Dublin DEC, Ohio SBDC, Toastmasters, and startup incubators ➥ Provided personalized guidance to entrepreneurs, helping refine pitches and business models ➥ Built and managed a team of organizers to scale programs and community impact ➥ Established a recognized, thriving local network, strengthening the city's entrepreneurial ecosystem 🌟 IMPACT: Positioned StartUP Columbus as a go-to hub for entrepreneurial learning, innovation, and collaboration.
- **Web Design Marketing Specialist at Ohio Department of Education and Workforce** (2009-10-01–2011-02-01) — Led high-profile web and intranet redesigns, transforming text-heavy, hard-to-navigate sites into user-friendly, accessible digital experiences that improved adoption and engagement across departments. Guided internal teams on maintaining and updating pages to ensure consistent branding and clarity. Served as President of APPLE, managing employee recognition and fundraising programs that doubled previous contributions.
- **Graphic Design Specialist at Ohio Department of Education and Workforce** (2007-09-01–2009-10-01) — Designed print publications and created enhanced Portable Document Format \(PDF\) files. Transformed complex legacy QuarkXPress documents into FrameMaker by building XML files to produce customizable web-based versions of the statewide Academic Content Standards, maintaining print quality while enabling accessibility.
- **Graphic Design Coordinator at Ohio Department of Education and Workforce** (2000-09-01–2007-09-01) — Oversaw high-profile visual identity and brand strategy for the state superintendent, board directors, and agency centers using QuarkXPress, Illustrator, and Photoshop. Collaborated with internal teams and external vendors, ensuring quality, consistency, and clarity of communications. Served as backup photographer and maintained digital photo management systems.
- **Contract Graphic Designer at Parr Emergency Product Sales Inc** (2000-09-01–2001-04-01) — Provided design support for product catalogs and marketing materials during a period of company transition. Enabled the business to maintain consistent marketing output even without an in-house designer.
- **Senior Graphic Designer at Parr Emergency Product Sales Inc** (1999-03-01–2000-09-01) — Led catalog production meetings, designed marketing collateral, coordinated photography, and supervised junior designers, streamlining production processes for better efficiency.
- **Graphic Designer at Parr Emergency Product Sales Inc** (1998-09-01–1999-03-01) — Developed corporate identity for new subsidiary, including product logos and labels, and conceptualized a vintage-themed annual catalog to celebrate the parent company’s history.
- **Marketing Assistant at Parr Emergency Product Sales Inc** (1997-09-01–1998-09-01) — Supported graphic design and marketing teams in creating catalogs, brochures, and sales materials, improving overall presentation and reach.
- **Display Coordinator/ Program Director / Art Instructor at Michaels** (1996-01-01–1997-09-01) — Designed and assembled retail displays, managed customer service, and conducted arts and crafts programs for kids. Also offered portrait drawing classes for adults, blending creativity with hands-on instruction.

## FAQ

### What does Michelle do?

Michelle is a certified project manager, AI-training operations leader, QA/QC auditor, marketing strategist, and founder. At Mercor, she supports GDP-critical AI projects, expert coordination, quality workflows, and AI-training data development. Through Shel-Shok, LLC, she provides fractional CMO and marketing consulting services.

### What does Michelle do at Mercor as a Lead Expert Project Manager?

Michelle serves as Lead Expert Project Manager for AI Training & Operations at Mercor. She supports GDP-critical AI projects for leading research labs through a $2B platform that is scaling toward $10B, working across more than 10 projects and multiple experimental phases. Her responsibilities shift with project maturity, scale, and need, and she is often retained across pauses and expansions to support continuity, expert coordination, and delivery readiness.

### How does Michelle support experts and project delivery at Mercor?

Michelle has served as the primary communications lead for hundreds of expert contributors across concurrent GDP-critical projects. She maintains real-time Slack coverage, resolves questions and blockers, provides onboarding and technical support through Slack, email, direct messages, and huddles, and partners with Strategic Project Leads, Technical Project Managers, and cross-functional QA/EPM teams to escalate risks, align decisions, and maintain delivery momentum. She also supports pilots, offshoots, experimental phases, agentic-AI coding projects, and rubric-aligned review work.

### What is Michelle’s QA and QC work at Mercor?

Michelle performs early-stage QA and downstream, late-stage QC across two distinct AI-training tracks: multiple GDP-critical professional-domain projects and separate advanced STEM, biology, and graduate-science projects. The responsibilities, standards, and evaluation criteria for the two tracks do not overlap. She validates expert reasoning, factual accuracy, rubric adherence, golden responses, and reference materials audits finalized datasets for consistency, defect resolution, and readiness for client delivery and model ingestion and identifies edge cases, systemic issues, and failure modes.

### What does Michelle do as a Mercor AI-training subject matter expert?

Michelle develops and evaluates complex reasoning prompts and reference materials for AI models across STEM, biology, sales, marketing, consulting, finance, and research. She evaluates outputs against detailed rubrics, creates golden responses, performs quality checks, and contributes high-value training datasets for frontier AI initiatives and leading technology companies.

### What did Michelle accomplish at Scale AI and Outlier?

At Scale AI/Outlier, Michelle partnered with a $1B AI platform serving Fortune 100 clients to provide PhD-level training, evaluation, and quality assurance for multimodal text, image, audio, and video projects. Her work included RLHF, SFT, EVAL, adversarial testing, red teaming, and rubric-based evaluations across Marketing, Finance, STEM, and Biology. She reviewed and mentored contributors, participated in beta programs shaping platform UI/UX, ranked in the top 1% of contributors as an “Oracle,” and was featured in Outlier’s Contributor Spotlight and internal newsletters.

### What was Michelle’s role as a Founding Micro-Community Leader at Scale AI?

Michelle founded and leads the largest AI-focused micro-community within Scale AI’s contributor-wide Discourse network. She plans and hosts webinars coordinates daily discussions, resources, and events develops engagement strategies for low-activity periods mentors contributors and supports community-led projects, collaborative AI experiments, cross-disciplinary knowledge sharing, and independent innovation. A community-built AI-generated story she guided became a top thread, and she received the “Oracle of the Month” recognition in October 2025.

### What did Michelle do at Alignerr?

At Alignerr, Michelle created and refined audio- and text-based multi-turn prompts, annotated datasets, designed prompts to improve contextual understanding, and developed response-evaluation rubrics. As an AI Reviewer, she also reviewed peer-submitted prompts and multi-turn tasks, assessed task submissions, provided feedback, and supported process consistency and dataset quality.

### What does Michelle do through Shel-Shok, LLC?

Michelle founded Shel-Shok, LLC and serves as its fractional CMO. She guides B2B and B2C clients in Health, Science, Tech, and Finance on improving marketing efforts through AI-driven strategies, LLM training, generative-AI content, integrated social, SEO/SEM, email, chatbot, and web-analytics campaigns, and strategic consulting that aligns marketing with business goals. Her work also includes branding, identity, print and digital campaigns, research, and client education on emerging technology and AI applications that save time and drive results.

### How did Michelle build StartUP Columbus?

Michelle led StartUP Columbus as a Shel-Shok initiative, transforming a local entrepreneur Meetup into a hub for founders, learning, strategic guidance, and growth opportunities. She designed and delivered workshops taking founders from concept to market-ready strategies provided personalized guidance on pitches and business models built and managed an organizer team and established partnerships with Google, Dublin DEC, Ohio SBDC, Toastmasters, and startup incubators. The initiative became a recognized local network for entrepreneurial learning, innovation, and collaboration.

### What is Michelle’s work with Green Matter and entomology?

Michelle founded Green Matter, Limited, as a science educator, speaker, entomologist, and “bughugger.” After becoming fascinated by insects, she created programs that promote environmental education, conservation, citizen science, green living, and accessible entomology for all ages. Her initiatives include the “bughugger” LinkedIn group, a children’s bug club, a nature book club, and “My Bug Story,” a digital platform for insect experiences. She leads nature walks, workshops, and retreats conducts research and advocacy develops collaborative networks and offers speaking and consulting. Green Matter’s mission is to encourage critical thinking, environmental change, and awareness of insects’ ecological role.

### What did Michelle do as a Graphic Design Coordinator at the Ohio Department of Education and Workforce?

At the Ohio Department of Education and Workforce, Michelle oversaw visual identity and brand strategy for the state superintendent, board directors, and agency centers. She used QuarkXPress, Illustrator, and Photoshop worked with internal teams and external vendors ensured communication quality, consistency, and clarity served as a backup photographer and maintained digital photo-management systems.

### What was Michelle’s document and publishing work at the Ohio Department of Education and Workforce?

As a Graphic Design Specialist at the Ohio Department of Education and Workforce, Michelle designed print publications and enhanced PDF files. She transformed complex legacy QuarkXPress documents into FrameMaker by building XML files that produced customizable web-based versions of the statewide Academic Content Standards while preserving print quality and enabling accessibility.

### What did Michelle accomplish as a Web Design Marketing Specialist at the Ohio Department of Education and Workforce?

Michelle led high-profile web and intranet redesigns at the Ohio Department of Education and Workforce, converting text-heavy, difficult-to-navigate sites into accessible, user-friendly digital experiences that improved adoption and engagement across departments. She guided internal teams in maintaining and updating pages for consistent branding and clarity. As President of APPLE, she managed employee-recognition and fundraising programs that doubled prior contributions.

### What did Michelle do at Parr Emergency Product Sales Inc?

At Parr Emergency Product Sales Inc, Michelle worked in several graphic design and marketing roles. She supported graphic-design and marketing teams with catalogs, brochures, and sales materials provided contract design support during a company transition so marketing output could continue without an in-house designer led catalog-production meetings coordinated photography supervised junior designers and streamlined production processes. She also developed the corporate identity, product logos, and labels for a new subsidiary and conceptualized a vintage-themed annual catalog celebrating the parent company’s history.

### What did Michelle do at Michaels?

At Michaels, Michelle designed and assembled retail displays, managed customer service, conducted arts-and-crafts programs for children, and taught portrait-drawing classes for adults. The role combined visual merchandising, retail marketing, creativity, and hands-on art instruction.

### What professional skills does Michelle bring?

Michelle’s documented skills include AI training, QA/QC, prompt design, rubric development, marketing strategy, brand strategy, visual merchandising, retail display design, customer service, art education, arts-and-crafts instruction, team leadership, fundraising and charitable-program management, entomology, entomophagy, Adobe Photoshop, Adobe Illustrator, QuarkXPress, XML, multichannel publishing, Adobe Acrobat Pro, digital asset management, and digital photography.

## Links

- LinkedIn: https://www.linkedin.com/in/michellesawyersharris

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