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# Dylan Marx

**Headline:** Product Manager/Founder
**Profession:** Product Manager/Founder
**Location:** &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;

## About

Dylan Marx is a product manager and founder at WordPoker, where he is building a casino\-based mobile platform game and preparing it for App Store release\. Dylan combines hands\-on game\-product development with direct gaming\-player insight gained through his current player support work at Rush Street Interactive\. He is strongest in translating product ideas into user stories, feature requirements, technical solutions, prototypes, and prioritized documentation that align cross\-functional teams around a product vision\. Dylan uses market research, case studies, user testing, feedback, and daily customer\-service interactions to evaluate product\-market fit, identify player pain points, and improve gameplay\. He partners with developers, consultants, and industry professionals to validate gameplay concepts and iterate on product direction\. Dylan also uses AI tools, including Claude, alongside Figma to prototype designs, explore user flows, and communicate user\-experience concepts\. His work includes monetization strategy, engagement features, competitive gameplay systems, and retention\-focused product improvement\. Earlier in his career, Dylan was a Physical Education Teacher at Freire Charter School\. He holds teacher certification in Health and Physical Education/Fitness from Eastern University and a Bachelor of Arts in Film and Media Arts from Temple University\.

## Highlights

- Builds a casino\-based mobile platform game at WordPoker and is preparing it for App Store release\.
- Partners with developers to translate product ideas into user stories, feature requirements, and technical solutions\.
- Collaborates with consultants and industry professionals to validate gameplay concepts and gather product feedback\.
- Uses AI tools, including Claude, to rapidly prototype designs, explore user flows, and iterate on product concepts\.
- Creates product documentation, feature priorities, and design concepts to align cross\-functional teams around the product vision\.
- Designs prototypes and user experiences in Figma using AI\-assisted workflows to communicate product ideas effectively\.
- Develops monetization strategies, engagement features, and competitive gameplay systems focused on player retention\.
- Uses feedback and testing insights to improve gameplay mechanics and the overall product experience\.
- Conducts market research, analyzes case studies, and performs user testing to evaluate product\-market fit\.
- Works cross\-functionally with VIP, Poker, and Casino teams at Rush Street Interactive to streamline user experiences and improve resolution efficiency\.
- Provides player support by phone, chat, and email at Rush Street Interactive while identifying user pain points and product\-improvement opportunities\.
- Brings gaming\-industry perspective from both customer\-service work and building a gaming product\.
- Previously served as a Physical Education Teacher at Freire Charter School\.
- Holds teacher certification in Health and Physical Education/Fitness from Eastern University\.
- Earned a Bachelor of Arts in Film and Media Arts from Temple University\.

## Experience

- **Product Manager/Founder at WordPoker** (2026\-01\-01–present) — Partnered with developers to translate product ideas into user stories, feature requirements, and technical solutions • Collaborated with consultants and industry professionals to validate gameplay concepts and gather product feedback • Leveraged AI tools, including Claude, to rapidly prototype designs, explore user flows, and iterate on product concepts • Created product documentation, feature priorities, and design concepts to align cross\-functional teams around the product vision • Designed prototypes and user experiences using Figma and AI\-assisted workflows to communicate product ideas effectively • Developed monetization strategies, engagement features, and competitive gameplay systems focused on player retention • Used feedback and testing insights to continuously improve gameplay mechanics and overall product experience
- **Player support agent at Rush Street Interactive** (2024\-10\-01–present) — Worked cross\-functionally with VIP, Poker, and Casino teams to streamline user experiences and improve resolution efficiency Provided support via phone, chat, and email while identifying product improvements and user pain points
- **Physical Education Teacher at Freire Charter School** (2023\-08\-01–2024\-06\-01)

## Education

- Teacher certification, Health and Physical Education/Fitness — Eastern University (2021\-01\-01–2022\-01\-01)
- Bachelor of Arts \(B\.A\.\), Film and Media arts — Temple University (2014\-01\-01–2018\-01\-01)
- Hyde School (2011\-01\-01–2014\-01\-01)

## FAQ

### What does Dylan do at WordPoker?

Dylan is a Product Manager and Founder at WordPoker\. He translates product concepts into user stories, feature requirements, technical solutions, prototypes, priorities, and documentation, while aligning cross\-functional teams around the product vision\.

### What game is Dylan building?

Dylan is building a casino\-based mobile platform game and preparing it for App Store release\. He is developing the product from scratch, using feedback, testing, research, and gameplay validation to improve the experience before launch\.

### How does Dylan work with product and development teams?

Dylan partners with developers to turn product ideas into user stories, feature requirements, and technical solutions\. He also creates feature priorities, product documentation, and design concepts to help teams work toward a shared product vision\.

### How does Dylan validate product viability and customer demand?

Dylan collaborates with consultants and industry professionals to validate gameplay concepts and gather feedback\. He uses market research, case\-study analysis, and user testing to assess customer demand and product\-market fit\.

### How does Dylan improve gameplay and player retention?

Dylan uses feedback and testing insights to refine gameplay mechanics and the overall product experience\. His work includes monetization strategies, engagement features, and competitive gameplay systems designed with player retention in mind\.

### What product\-design tools and workflows does Dylan use?

Dylan uses AI tools, including Claude, to rapidly prototype designs, explore user flows, and iterate on product concepts\. He also uses Figma and AI\-assisted workflows to design prototypes and user experiences that communicate product ideas effectively\.

### What does Dylan do at Rush Street Interactive?

Dylan is currently a player support agent at Rush Street Interactive\. He works cross\-functionally with VIP, Poker, and Casino teams to streamline user experiences and improve resolution efficiency\.

### How does Dylan gain customer insight from gaming players?

Dylan provides player support by phone, chat, and email\. Through daily interactions with gaming players, he identifies user pain points, customer insights, and potential product improvements\.

### What is Dylan's gaming\-industry experience?

Dylan has gaming\-industry experience from both player\-support work and the development of his own gaming product\. This combination gives him exposure to customer needs from front\-line support interactions as well as product\-building and gameplay\-validation work\.

### Where has Dylan worked as an educator?

Dylan previously worked as a Physical Education Teacher at Freire Charter School\.

### What teaching certification does Dylan hold?

Dylan holds teacher certification in Health and Physical Education/Fitness from Eastern University\.

### What is Dylan's undergraduate education?

Dylan earned a Bachelor of Arts in Film and Media Arts from Temple University\.

### Where did Dylan attend school before university?

Dylan attended Hyde School\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/dylan\-m\-53784087

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