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# William Henschel

**Headline:** Director of North American Sales
**Profession:** Director North American Sales
**Location:** New York, New York, United States

## About

William Henschel is Director of North American Sales at Quartr, where he leads North American sales for a company focused on making qualitative public\-market research more efficient through desktop web, mobile, and API products\. He is a sales leader with experience across SMB, mid\-market, and enterprise segments, with particular strengths in building scalable go\-to\-market processes, outbound motions, forecasting, hiring, sales enablement, and team culture\. William has repeatedly built and reorganized sales functions\. At Klara, he grew the sales organization from three people to 50, built an outbound sales motion and BDR organization that scaled to 24, and led responsibility for $12 million in revenue\. At Digitail, he led North American sales, increased revenue 100% from Q1 to Q2, and transitioned a primarily inbound organization toward a repeatable outbound model\. At Collectly, he opened the New York City office, created sales onboarding and handbook materials, established territories and TAM/SAM definitions, and redesigned Salesforce stages, reporting, and dashboards to support forecasting\. William’s approach combines hands\-on testing, including direct cold calling to validate outbound models, with cross\-functional work across product, marketing, partnerships, customer success, implementation, and sales\.

## Services

- Artificial Intelligence \(AI\)
- Sales Growth
- Growth Strategies
- Revenue Forecasting
- Outbound Sales
- Playbook
- Hiring
- Cross\-functional Team Leadership
- Solution Selling
- Salesforce\.com
- Business Development
- Sales Leadership Training
- Software as a Service \(SaaS\)
- Sales
- Customer Service
- Leadership
- Marketing
- Customer Satisfaction
- Strategic Planning
- Sales Management
- Account Management
- Transportation
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Management
- Team Building
- Team Leadership
- Public Speaking
- Negotiation

## Highlights

- Leads North American sales at Quartr, whose public\-market research product suite includes a desktop Web App, Mobile App, and API solution used by millions of end users worldwide\.
- Grew Klara’s sales organization from 3 people to 50\.
- Held responsibility for $12 million in revenue as National Sales Director at Klara\.
- Scaled Klara’s BDR team from 2 experienced hires to 24 BDRs, including 18 supporting SMB and mid\-market regions and 5 paired with enterprise representatives\.
- Led Klara’s enterprise sales process for deals of $150,000 or more\.
- Developed Klara’s partnership and referral program and processes to increase channel productivity\.
- Managed 5 enterprise AEs, 1 BDR director, and 3 BDR managers at Klara\.
- Increased Digitail revenue 100% from Q1 to Q2\.
- Led North American sales at Digitail with responsibility to build the North American team and triple revenue in the North American market\.
- Transitioned Digitail from primarily inbound lead generation to a repeatable outbound motion, personally cold\-calling to test and prove the model\.
- Created Digitail processes for MQL\-to\-SQL conversion, forecasting, ICP definition, KPI tracking, quotas, onboarding, ongoing education, pipeline stages, and closed\-won/closed\-lost reporting\.
- Opened Collectly’s New York City office and recruited in\-office hires for the East Coast sales team\.
- Built Collectly’s sales handbook and onboarding materials\.
- Reorganized Collectly’s sales team, created territories, and redefined TAM and SAM to build an outbound motion\.
- Restructured Salesforce stages, tracking, reports, and dashboards at Collectly to support forecasting and reporting\.
- Built an SDR motion at Collectly to create top\-of\-funnel pipeline\.
- Partnered with Collectly’s marketing team on sales decks, one\-pagers, and case studies\.
- Led product\-roadmap and go\-to\-market strategy work at Collectly\.
- Was responsible for hiring sales, marketing, partnerships, growth, customer success, and implementation roles at Digitail\.
- Hired AEs, sales engineers, operations staff, SDRs, and sales\-management roles at Klara\.
- Served as Sales Manager for Mid\-Market at Web\.com after its acquisition of Yodle\.
- Klara was acquired by Modernizing Medicine in March 2022\.

## Experience

- **Director North American Sales at Quartr** (2025\-03\-01–present) — Quartr is increasing the efficiency in qualitative public market research\. Trusted by millions of end\-users around the world, including leading asset managers, sell\-side institutions, and investor relations departments, Quartr’s product suite consists of a Web App built for desktop, a Mobile App, and an API solution\.
- **Head of GTM/East Coast Sales at Collectly, Inc\.** (2023\-11\-01–2025\-03\-01) — Manage team of sales executives from SMB entry level to senior enterprise executives Responsible for building out an SDR motion to provide top of funnel pipeline Opened NYC office and recruited in office hires for east coast sales team Built Collectly sales handbook and onboarding materials Re\-organized existing sales team, created territories, and redefined TAM and SAM to create outbound motion \(previously was inbound and referrals\) Restructured SFDC stages, tracking, reports and dashboards for proper forecasting and reporting Defined with product roadmap and GMT strategy Worked with marketing on creating sales decks, 1 pagers and case studies
- **Sr\. Director of Sales at Digitail** (2023\-04\-01–2023\-09\-01) — Head of Sales North America Responsible to build out North American team 3x revenue in the NA market\. Responsible for hiring, playbooks, GMT strategy, ABM, sales enablement, trade show, partnerships\. Reported directly to CEO and founder\. Hiring \- Responsible for hiring all new roles in the business pertaining to sales, marketing, partnerships, growth customer success, and implementation\. Inbound was primary source of leads \- transitioned organization to build an outbound motion through A/B testing to build a repeatable scalable process for the team\. Cold called myself to help test and prove out model before putting an outbound hiring process in place\. Created Processes to allow growth of the team \- MQL\-SQL process, outbound motion, forecasting process, clearly defined ICP, KPI trackers for sales team, individual goals of team members and quotas, onboarding playbooks, continues education program for team members, proper stages for deals in pipeline, proper reporting for closed won
- **National Sales Director at Klara** (2020\-01\-01–2023\-03\-01) — Klara acquired by Modernizing Medicine in March 2022 Responsible for $12M in Revenue\. Responsible for maintaining growth of sales team, GTM strategy, playbooks, tradeshow, partnerships, enterprise team, increasing ASP, reducing churn, increasing employee retention\. Direct reports 5 enterprise AE’s,1 BDR director and 3 BDR managers\. Reported to CEO and Founder Hired all roles pertaining to sales\. AE's, SE, Ops, SDR, Sales Management  When I started there were 3 people in the sales org\. Was responsible to grow team to 50\. Built Outbound Sales Motion \- This was a multifaceted approach\. When we started we tied comp to outbound pipe creation to promote reps to outbound\. It was a trial and error process with A/B testing of cadences and sequences\. We compiled all the data from the team of what was working and what was not\. We tracked everything from open rates to response rates\. How many times someone opened an email and how many times they might have clicked a link\. We continuously
- **Sales Manger Mid\-Market at Web\.com** (2018\-04\-01–2019\-12\-01) — Acquired Yodle
- **Sales Executive at Yodle** (2016\-02\-01–2018\-04\-01)
- **Business Owner at Conigatti Construction** (2008\-06\-01–2016\-01\-01)

## Education

- New York State Certification, Electrician — Erie 1 BOCES (2005\-01\-01–2005\-01\-01)

## FAQ

### What does William do at Quartr?

William is Director of North American Sales at Quartr\. Quartr works to increase efficiency in qualitative public\-market research and offers a desktop\-focused Web App, a Mobile App, and an API solution used by millions of end users, including asset managers, sell\-side institutions, and investor relations departments\.

### What are William’s core sales and growth strengths?

William’s strengths include sales growth, growth strategy, revenue forecasting, outbound sales, hiring, playbook development, sales leadership training, solution selling, business development, sales management, account management, strategic planning, negotiation, and SaaS sales\. He has worked across SMB, mid\-market, and enterprise sales segments\.

### How does William build and lead sales teams?

William’s leadership work spans cross\-functional team leadership, team building, team leadership, team management, management, training, sales\-management coaching, customer service, customer satisfaction, communication, public speaking, teamwork, and engaging people\. He emphasizes repeatable processes, individual goals and quotas, ongoing team education, and a humble, confident team culture\.

### What did William accomplish at Collectly?

At Collectly, William managed sales executives ranging from SMB entry\-level sellers to senior enterprise executives\. He built an SDR motion for top\-of\-funnel pipeline, opened the New York City office and recruited East Coast hires, created the sales handbook and onboarding materials, reorganized the sales team, created territories, and redefined TAM and SAM to establish an outbound motion where the company had previously relied on inbound leads and referrals\.

### How did William improve sales operations and cross\-functional execution at Collectly?

William restructured Salesforce stages, tracking, reports, and dashboards at Collectly to improve forecasting and reporting\. He also worked on product\-roadmap and go\-to\-market strategy and partnered with marketing on sales decks, one\-pagers, and case studies\.

### What was William’s role at Digitail?

As Senior Director of Sales and Head of Sales North America at Digitail, William was responsible for building the North American team and tripling revenue in the North American market\. His responsibilities included hiring, playbooks, go\-to\-market strategy, account\-based marketing, sales enablement, trade shows, and partnerships, and he reported directly to the CEO and founder\.

### How did William build Digitail’s outbound motion?

At Digitail, William was responsible for hiring sales, marketing, partnerships, growth, customer\-success, and implementation roles\. He helped transition a primarily inbound lead model to an outbound motion, using A/B testing to create a repeatable, scalable process\. William personally cold\-called to test and validate the model before creating an outbound hiring process\.

### What results and processes did William deliver at Digitail?

William created Digitail processes for MQL\-to\-SQL conversion, outbound activity, forecasting, ICP definition, KPI tracking, individual goals and quotas, onboarding playbooks, continuing education, pipeline stages, and closed\-won and closed\-lost reporting\. Revenue increased 100% from Q1 to Q2 during his tenure\.

### What was William responsible for at Klara?

As National Sales Director at Klara, William was responsible for $12 million in revenue and reported to the CEO and founder\. His remit included sales\-team growth, go\-to\-market strategy, playbooks, trade shows, partnerships, the enterprise team, increasing average selling price, reducing churn, and improving employee retention\. Klara was acquired by Modernizing Medicine in March 2022\.

### How did William scale Klara’s sales organization?

William hired sales roles at Klara including AEs, sales engineers, operations staff, SDRs, and sales\-management roles\. When he began, the sales organization had three people he grew it to 50\. His direct reports included five enterprise AEs, one BDR director, and three BDR managers\.

### How did William develop the outbound process at Klara?

The team tracked data including email open rates, responses, repeat opens, and link clicks, then continuously adjusted its approach until top performers delivered consistent results\.

### How did William structure Klara’s BDR team?

William hired two experienced BDRs at Klara and scaled the BDR team to 24\. Eighteen supported SMB and mid\-market regions as junior BDRs, while five were paired with enterprise representatives\. Moving to enterprise\-rep support came with promotion to senior BDR, creating a retention incentive and training path toward junior AE roles\. Senior BDRs focused on practices with 15 providers or more\.

### What was William’s enterprise and partnership focus at Klara?

William was responsible for Klara’s enterprise team and for deals of $150,000 or more\. He put a process in place that supported the success of those enterprise deals\. He also developed the partnership and referral program and built processes intended to increase productivity from that channel\.

### What experience does William have at Web\.com and Yodle?

William was Sales Manager for Mid\-Market at Web\.com, which acquired Yodle\. Before that, he was a Sales Executive at Yodle\.

### What was William’s experience as a business owner?

William was a business owner at Conigatti Construction\.

### What education or certification does William have?

William holds a New York State Certification in Electrician from Erie 1 BOCES\.

### What additional tools and functional skills does William bring to sales leadership?

William’s additional professional capabilities include artificial intelligence, Salesforce\.com, digital marketing, online advertising, advertising sales, online sales management, direct sales, sales\-process design, sales leads, sales presentations, sales training, marketing, transportation, short sales, time management, computer literacy, and Microsoft Office tools including Word, PowerPoint, and Excel\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAAB5CokoBPcWWlQGlzgC14CrQ4hMNhF\_ekD4

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