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# Harun Devgan

**Headline:** Professional profile
**Location:** Vancouver, BC, Canada

## About

Harun Devgan is a business intelligence and data professional who works within go-to-market teams to support customer success management and revenue operations. Harun specializes in translating business problems into data solutions with measurable impact, particularly in renewal and churn challenges. He partners cross-functionally with DevOps, strategy teams, CSMs, and insight partners to identify actionable usage signals, build dashboards and data pipelines, and turn analysis into operational workflows. In one churn-focused project, Harun analyzed churn drivers and developed a health-score system for CSMs that contributed to a 3% improvement in renewals. Harun also has experience building AI workflows and applying AI solutions in business contexts. His toolkit includes SQL, Python, Tableau, Hex, Edge GX, and PlanHat. After being laid off three times and subsequently rehired on a contract basis, Harun is seeking a stable opportunity where he can continue delivering data-informed support for customer and revenue outcomes.

## Highlights

- Analyzed churn drivers and identified usage signals that could predict churn.
- Built a health-score system for CSMs that improved renewals by 3%.
- Translates business problems into data solutions with measurable impact.
- Supports customer success management and revenue operations within go-to-market teams.
- Builds dashboards and data pipelines.
- Collaborates with DevOps, strategy teams, CSMs, and insight partners.
- Builds AI workflows and applies AI solutions in business contexts.
- Proficient in SQL, Python, Tableau, Hex, Edge GX, and PlanHat.

## FAQ

### What does Harun do?

Harun works in business intelligence and data, supporting go-to-market teams with customer success management and revenue operations.

### What are Harun's core strengths?

Harun is strongest at translating business problems into data solutions that produce measurable impact. He is particularly experienced with renewal and churn challenges.

### What did Harun accomplish in the churn and renewal project?

Harun analyzed churn drivers and identified usage signals that could predict churn. He then built a health-score system for CSMs, which improved renewals by 3%.

### What kinds of data products does Harun build?

Harun builds dashboards and data pipelines, including workflows that help teams act on customer and revenue insights.

### Which teams does Harun collaborate with?

Harun collaborates with DevOps, strategy teams, CSMs, and insight partners.

### What is Harun's experience with AI?

Harun has experience building AI workflows and applying AI solutions in business contexts.

### What tools does Harun use?

Harun is proficient in SQL, Python, Tableau, Hex, Edge GX, and PlanHat.

### How does Harun support go-to-market teams?

Harun supports CSM and revenue-operations work within go-to-market teams, using data to inform customer and revenue outcomes.

### What is Harun looking for in his next role?

Harun has been laid off three times and was subsequently rehired on a contract basis. He is looking for stability in his next opportunity.

## Links

- LinkedIn: https://www.linkedin.com/in/harundevgan

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