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# Todd Duval

**Headline:** Professional profile
**Location:** Denver, CO, USA

## About

Todd Duval is a sales and account leadership professional with experience serving commercial aviation customers at Jeppesen ForeFlight\. As a Sales Director, Todd worked alongside customer\-success partners to service and grow complex commercial aviation accounts\. He is strongest at building deep customer relationships, identifying opportunities to expand into new product segments, and increasing account value through thoughtful renewal and contract\-negotiation strategies\. Todd takes a team\-oriented approach, learning the broader product portfolio and engaging the appropriate technical, product, and portfolio experts at key points in an account conversation\. In one major renewal, he expanded a customer’s product suite to improve the customer’s operational efficiency, raise barriers to competitive entry, protect current and future business, and grow the account’s value\. Alex Zaveral, a Customer Success Manager who worked with Todd for three years, recommends Todd for sales and account leadership roles and describes him as one of the best colleagues they have worked with\.

## Highlights

- Served as Sales Director on commercial aviation accounts at Jeppesen ForeFlight\.
- Worked with Customer Success Manager Alex Zaveral for 3 years to service and grow commercial aviation customers as an account team\.
- Built deep relationships across complex customer accounts to support expansion into new product segments and higher account value\.
- Expanded a major customer’s product suite during a large renewal, improving operational efficiency, increasing barriers to competitor entry, protecting current and future business, and growing account value\.
- Applied creative contract\-negotiation strategies that sought product\-suite expansion during renewals rather than simply preserving existing business\.
- Engaged technical experts and product or portfolio leaders at key moments to progress, close, and expand customer accounts\.
- Recommended by Alex Zaveral for sales and account leadership roles\.

## FAQ

### What does Todd do?

Todd Duval is a sales and account leadership professional who has served commercial aviation customers as a Sales Director at Jeppesen ForeFlight\.

### What are Todd’s professional strengths?

Todd builds deep relationships across complex customer accounts, develops expansion opportunities in new product segments, increases account value, and approaches renewals and contract negotiations creatively\.

### What did Todd do at Jeppesen ForeFlight?

Todd worked at Jeppesen ForeFlight as a Sales Director on commercial aviation accounts\. He partnered with Customer Success Manager Alex Zaveral for three years to service and grow customers as an account team\.

### How does Todd approach renewals and contract negotiations?

Todd looks beyond protecting the status quo in renewals\. He seeks ways to expand a customer’s product suite and account value while supporting the customer’s operational needs and strengthening the account’s competitive position\.

### What notable customer\-account outcome did Todd deliver?

During a large renewal, Todd expanded the product suite for a major customer\. The expansion improved the customer’s operational efficiency, increased barriers to entry for competitors, protected current and future business, and grew the value of the account\.

### How does Todd work with cross\-functional teams?

Todd thrives in a team environment\. He learns the overall product set and the people supporting it, then brings the appropriate technical experts and product or portfolio leaders into conversations at the right time to progress, close, or expand accounts\.

### What do references say about Todd?

Alex Zaveral, a Customer Success Manager who worked with Todd for three years at Jeppesen ForeFlight, says Todd builds deep relationships in complex accounts and creatively expands product adoption during renewals\. Alex would absolutely recommend Todd for sales or account leadership roles, calls him one of the best colleagues they have worked with, and says they grew by learning from Todd’s example and expertise\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/todd\-duval\-6a80ba1

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