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# Greg Jones

**Headline:** Associate Director at Columbia Law School, Office of Admissions
**Profession:** Associate Director of Admissions Operations
**Location:** Brooklyn, New York, United States

## About

Greg Jones is Associate Director of Admissions Operations at Columbia Law School, where he directs the processing and reporting of approximately 9,000 applications annually, leads five unionized administrative support staff, and manages day-to-day operations. With nineteen years of operations and administration experience at top-tier universities, Greg is strongest in operational transformation, process redesign, data-informed administration, and cross-functional coordination. He implemented Slate during the 2022–2023 admissions cycle, streamlining applicant communications, automating administrative processes, and reducing application-processing time by 25%. Greg also trains staff on Slate, partners with Information Technology on automated data transfers, supports the Dean of Admissions, and participates in hiring. Previously, Greg led residential-life and housing operations at Fordham University, Boston College, and Brandeis University. His work has included directing operations for 32 residence halls housing approximately 7,700 students, tracking approximately $80 million in housing revenue, negotiating renewal contracts that increased revenue by 10%, supervising professional and paraprofessional teams, and developing more inclusive housing policies. He brings a values-driven approach to leadership and advocacy, enjoys hands-on work on complex problems, and is interested in remote-work opportunities and challenges with meaningful operational impact.

## Services

- Research Skills
- Higher Education Policy
- Admissions
- Supervisory Skills
- Team Leadership
- Project Management
- Report Writing
- Database Administration
- PeopleSoft
- Web Content Management
- Student Affairs
- Residence Life
- Student Housing
- LGBT community
- Microsoft Office
- InDesign
- Pagemaker
- FileMaker
- Conflict Resolution
- Community Development
- Leadership
- Higher Education
- Career Development
- Student Development
- Student Engagement
- Program Development

## Highlights

- Directs processing and reporting for approximately 9,000 Columbia Law School applications annually.
- Leads five unionized administrative support staff and manages day-to-day admissions operations at Columbia Law School.
- Implemented Slate during the 2022–2023 admissions cycle, reducing application-processing time by 25%.
- Streamlined communications to Columbia Law School applicants and prospective students and automated processes to reduce administrative tasks through Slate.
- Trains staff on Slate and its integration with existing systems partners with Information Technology on automatic data transfers between systems.
- Reviews candidates for open roles, conducts screening interviews, and recommends candidates for further consideration at Columbia Law School.
- Supports the Dean of Admissions with scheduling, correspondence, and special projects.
- Led Fordham University Lincoln Center residential-life operations serving approximately 1,300 residents.
- Supervised, directly and indirectly, 57 professional and paraprofessional staff members at Fordham.
- Served as a conduct hearing officer and administrator on call for crises, including incidents involving Title IX and sexual misconduct, at Fordham.
- Created billing-process audits and processes to immediately identify account errors at Fordham.
- Authored monthly and quarterly senior-leadership reports on activities, challenges, and progress toward annual goals at Fordham.
- Managed Boston College housing operations for 32 residence halls housing approximately 7,700 students.
- Directly supervised seven professional staff across five functional areas and indirectly supervised 10 additional operations staff at Boston College.
- Developed more inclusive housing policies and protocols at Boston College.
- Partnered on renovations and renewals that increased facility use, student satisfaction, safety, and revenue at Boston College.
- Negotiated renewal contracts that increased revenue from those sources by 10% at Boston College.
- Tracked approximately $80 million in academic-year and summer-housing revenue at Boston College.
- Oversaw operational aspects of StarRez and advised business stakeholders on enrollment-management trends through data analysis at Boston College.
- Designed and implemented Boston College housing-assignment processes for new students, returning students, room selection, and summer school housing.
- Managed assignments for students with health and psychological needs and supervised a full-time Housing Assignments Specialist at Boston College.
- Managed Brandeis University housing operations, including assignments, openings and closings, inspections, repairs, damage billing, and budget practices.
- Coordinated need-based housing accommodations with Disability Services for about 80 Brandeis students annually.
- Instructed the pass-fail First-Year Experience: Spirit, Mind, and Body course for 15 new Brandeis students.
- Managed a $165,000 Department of Community Living budget at Brandeis.
- Created and implemented a gender-neutral housing policy at Brandeis.
- Supervised two student Community Advisors serving 180 seniors and participated in emergency on-call rotations at Brandeis.
- Chaired the 2013 NASPA Region I Annual Conference and served on its Region I Conference Committee.

## Experience

- **Associate Director of Admissions Operations at Columbia Law School** (2022-08-01–present) — Direct processing and reporting of approximately 9,000 applications annually. Lead five unionized administrative support staff and manage day-to-day operations. Implemented Slate, an admissions software solution, over the course of the 2022-2023 admissions cycle streamlined communications to applicants and prospective students, automated processes to reduce administrative tasks, and reduced application processing time by 25%. Train staff on using Slate and integrating Slate with existing systems collaborate with Information Technology staff to create automatic processes for data transfers between systems. Review resumes and applications for open positions conduct screening interviews and recommend candidates for further consideration. Execute administrative tasks to support the Dean of Admissions, including assisting with scheduling, correspondences, and special projects.
- **Director of Residential Life - Lincoln Center at Fordham University** (2021-12-01–2022-05-01) — Led daily operations of department serving approximately 1,300 residents, including supervising direct and indirect supervision of fifty-seven professional and paraprofessional staff. • Responsibilities and projects included: • Served as a conduct hearing officer for high level student behavior infractions. • Served as administer on call to respond to crisis situations and provide direction and guidance to staff serving as Administrative Support Persons for incidents involving Title IX and sexual misconduct. • Created and managed regular audits of billing processes • instituted new processes to immediately identify account errors. • Authored and published monthly and quarterly reports for senior leadership to provide details on activities, challenges, and progress towards annual goals. • Developed communication to stakeholders and address concerns and complaints. • Collaborate with stakeholders across the university to meet key outcomes to benefit students and staff.
- **Director of Housing Operations at Boston College** (2015-06-01–2021-08-01) — Managed and led the daily operations of 32 residence halls housing approximately 7,700 students. • Responsibilities included: • Collaborated with team members to develop and prioritize annual goals and strategy. • Directly supervised seven professional staff members across five functional areas • indirectly supervised ten additional operations staff positions, including exempt, non-exempt, and paraprofessional employees. • Coordinated regular staff touchpoints, annual staff trainings, retreats, and professional development for a diverse staff with a wide range of skills and experience. • Partnered with Student Services and Information Technology to create streamlined processes and communication for managing student records and ensuring delivery of campus services. • Developed and implemented new policies and protocols to provide more inclusive housing options for students. • Partnered with stakeholders on renovations and renewals, including submitting projects, reviewing designs, setti
- **Assistant Director for Assignments and Occupancy at Boston College** (2013-02-01–2015-06-01) — Design, develop, and implement all housing assignment processes, including new student housing, returning student room selection, and summer school housing. • Create reports and develop statistical analysis of room occupancy and trends. • Manage assignment process for students with health and psychological needs. • Oversee room changes, check-ins, check-outs, housing withdrawals, special interest housing assignments, and housing extensions. • Supervise full-time Housing Assignments Specialist. • Collaborate with Assistant and Associate Directors as a senior leader for the department and create direction for departmental initiatives.
- **Assistant Director for Operations and Off-Campus Housing at Brandeis University** (2010-11-01–2013-01-01) — Supervise all housing assignment processes, including room selection, new student housing, summer housing, and room changes. • Manage all housing operations, including semester openings, closings, damage assessment and billing, health and safety inspections, and major facility repairs and issues. • Manage departmental business practices, including procurement card transactions and budget allocations. • Instruct First-Year Experience: Spirit, Mind, and Body, a pass-fail course, to fifteen new students. • Supervise full-time Department Coordinator and ACUHO-I graduate student summer intern • collaboratively supervise and mentor seven Community Development Coordinators. • Create off-campus resource guide and assist students living off-campus with any off-campus issue or concern. • Coordinate with Disability Services need-based housing accommodations for about eighty students annually. • Collaborate with Directors as a senior leader for the department and create direction for departmenta
- **Region I Conference at NASPA - Student Affairs Administrators in Higher Education** (2010-01-01–2014-01-01) — Chaired the 2013 Region I Annual Conference and served on the Region I Conference Committee.
- **Community Development Coordinator, Foster Mods at Brandeis University** (2008-07-01–2010-06-01) — Participated in emergency on-call rotation approximately 3 weeks per semester. • Supervised two student Community Advisors for an area of 180 seniors. • Facilitated student conduct meetings.
- **Coordinator of Residential Operations at Brandeis University** (2007-07-01–2010-10-01) — Coordinated room selection for all undergraduate students and assigned first-year and transfer students to housing. • Managed $165,000 budget for the Department of Community Living and managed p-card purchases. • Oversaw operations, including semester openings and closings of residence halls. • Created and implemented gender-neutral housing policy. • Managed web content for the Department, including creating electronic web forms and applications. • Assisted with department tasks and projects, including student staff selection, training, creating living-learning communities, and student staff and department assessment.

## Education

- Executive MBA, Business — Columbia Business School
- MSED, Higher Education Administration and Policy — Northwestern University
- Bachelor of Arts - BA, HISTORY — Haverford College

## FAQ

### What does Greg do at Columbia Law School?

Greg directs admissions operations at Columbia Law School. He oversees processing and reporting for approximately 9,000 applications each year, leads five unionized administrative support staff, manages day-to-day operations, trains staff, partners with Information Technology, supports the Dean of Admissions, and participates in reviewing applicants for open positions and conducting screening interviews.

### What did Greg accomplish by implementing Slate at Columbia Law School?

During the 2022–2023 admissions cycle, Greg implemented Slate, an admissions software solution. The implementation streamlined communications with applicants and prospective students, automated processes that reduced administrative tasks, and reduced application-processing time by 25%.

### How does Greg work with systems and Information Technology at Columbia Law School?

Greg trains staff to use Slate and integrate it with existing systems. He also collaborates with Information Technology staff to create automatic processes for data transfers between systems.

### What hiring and executive-support responsibilities does Greg have at Columbia Law School?

Greg reviews resumes and applications for open positions, conducts screening interviews, and recommends candidates for further consideration. He also executes administrative tasks for the Dean of Admissions, including assistance with scheduling, correspondence, and special projects.

### What was Greg's role at Fordham University?

As Director of Residential Life—Lincoln Center at Fordham University, Greg led daily departmental operations serving approximately 1,300 residents. He supervised, directly and indirectly, 57 professional and paraprofessional staff members.

### What student-conduct and crisis responsibilities did Greg hold at Fordham?

At Fordham, Greg served as a conduct hearing officer for high-level student behavior infractions. He also served as administrator on call for crisis situations and provided direction and guidance to staff serving as Administrative Support Persons for incidents involving Title IX and sexual misconduct.

### What operational improvements did Greg lead at Fordham?

Greg created and managed regular audits of billing processes and instituted processes to immediately identify account errors. He authored monthly and quarterly reports for senior leadership on activities, challenges, and progress toward annual goals developed stakeholder communications to address concerns and complaints and collaborated across the university to meet outcomes benefiting students and staff.

### What did Greg oversee as Director of Housing Operations at Boston College?

As Director of Housing Operations at Boston College, Greg managed daily operations for 32 residence halls housing approximately 7,700 students. He collaborated on annual goals and strategy, directly supervised seven professional staff members across five functional areas, indirectly supervised 10 additional operations staff, and coordinated staff touchpoints, training, retreats, and professional development.

### How did Greg improve housing systems and student services at Boston College?

Greg partnered with Student Services and Information Technology to streamline student-record processes and campus-service communications. He developed policies and protocols for more inclusive housing options, advised business stakeholders on enrollment-management trends through data analysis, and oversaw operational aspects of StarRez, a campus-housing software solution.

### What facilities and financial results did Greg deliver at Boston College?

Greg partnered with stakeholders on renovations and renewals by submitting projects, reviewing designs, setting timetables, and managing issues. The work resulted in increased facility use, higher student satisfaction, enhanced safety, and increased revenue. He negotiated renewal contracts that increased revenue from those sources by 10% and tracked approximately $80 million in academic-year and summer-housing revenue.

### What did Greg do as Assistant Director for Assignments and Occupancy at Boston College?

As Assistant Director for Assignments and Occupancy at Boston College, Greg designed, developed, and implemented housing-assignment processes for new students, returning students, room selection, and summer school. He created occupancy reports and statistical analyses managed assignments for students with health and psychological needs oversaw room changes, check-ins, check-outs, withdrawals, special-interest assignments, and extensions and supervised a full-time Housing Assignments Specialist.

### What were Greg's responsibilities as Assistant Director for Operations and Off-Campus Housing at Brandeis?

As Assistant Director for Operations and Off-Campus Housing at Brandeis University, Greg supervised housing assignments, room selection, new-student housing, summer housing, and room changes. He managed semester openings and closings, damage assessment and billing, health and safety inspections, major facility repairs, procurement-card transactions, and budget allocations.

### What student-support, teaching, and staff-development work did Greg do at Brandeis?

At Brandeis, Greg instructed First-Year Experience: Spirit, Mind, and Body, a pass-fail course for 15 new students. He supervised a full-time Department Coordinator and an ACUHO-I graduate student summer intern, collaboratively supervised and mentored seven Community Development Coordinators, created an off-campus resource guide, assisted off-campus students, and coordinated need-based housing accommodations with Disability Services for about 80 students annually.

### What did Greg accomplish as Coordinator of Residential Operations at Brandeis?

As Coordinator of Residential Operations at Brandeis, Greg coordinated room selection for all undergraduate students and assigned first-year and transfer students to housing. He managed a $165,000 Department of Community Living budget and procurement-card purchases, oversaw residence-hall openings and closings, created and implemented a gender-neutral housing policy, managed web content and electronic forms, and supported student-staff selection, training, living-learning communities, and assessment.

### What was Greg's earliest listed role at Brandeis University?

As Community Development Coordinator for Foster Mods at Brandeis, Greg participated in an emergency on-call rotation for approximately three weeks per semester, supervised two student Community Advisors serving an area of 180 seniors, and facilitated student conduct meetings.

### What was Greg's involvement with NASPA?

Greg chaired the 2013 Region I Annual Conference for NASPA—Student Affairs Administrators in Higher Education—and served on the Region I Conference Committee.

### What is Greg's educational background?

Greg holds an Executive MBA in Business from Columbia Business School, an MSED in Higher Education Administration and Policy from Northwestern University, and a Bachelor of Arts in History from Haverford College.

### What professional skills does Greg bring?

Greg's skills include research, higher education policy, admissions, supervision, team leadership, project management, report writing, database administration, PeopleSoft, web content management, student affairs, residence life, student housing, LGBT community work, Microsoft Office, InDesign, Pagemaker, FileMaker, conflict resolution, community development, leadership, higher education, career development, student development, student engagement, and program development.

### What are Greg's leadership and problem-solving strengths?

Greg has a strong record in operational transformation, process redesign, and cross-functional coordination. He enjoys solving complex problems and puzzles, prefers hands-on problem solving over process or administrative work alone, and seeks new, interesting, complicated challenges. Greg demonstrates values-driven leadership and is willing to advocate when decisions conflict with core values, including taking principled positions on fair treatment and improving future processes after raising integrity concerns.

### What opportunities is Greg interested in?

Greg is interested in remote-work opportunities and in work where he can contribute hands-on operational problem solving and broader organizational impact.

## Links

- LinkedIn: https://www.linkedin.com/in/greg-jones-a714285

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