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# Mike Hatten

**Headline:** Business Execution Manager
**Profession:** Business Execution Manager
**Location:** Sioux Falls, South Dakota, United States

## About

Mike Hatten is a Business Execution Manager at Wells Fargo with experience in research, operations, customer remediation, executive\-office research and remediation, customer service, and business process improvement in financial services\. Mike is strongest in business analysis, analytical and data analysis, credit, customer service, management, Microsoft Office, Microsoft Excel, process improvement, and team building\. At Wells Fargo, Mike has served in Business Execution Manager, Senior Operations Manager, Customer Remediation Research Manager, Executive Office Research and Remediation Manager, Customer Service Supervisor, and Service Supervisor roles\. Mike has also held Unit Manager and CAAT Unit Manager positions at Capital One\. Mike has built procedures for complex rate\-remediation work, escalated partner bottlenecks to meet a deadline, and led and managed a 30\-person team\. In a large\-scale review, Mike’s team reviewed 80,000 accounts and completed the work ahead of schedule\. Mike holds a bachelor’s degree in Business Administration and Management, General from Southwest Minnesota State University\.

## Services

- Business Analysis
- Analytical Skills
- Data Analysis
- Credit
- Customer Service
- Management
- Microsoft Office
- Process Improvement
- Microsoft Excel
- Team Building

## Highlights

- Currently serves as Business Execution Manager at Wells Fargo\.
- Held Wells Fargo roles including Senior Operations Manager, Customer Remediation Research Manager, Executive Office Research and Remediation Manager, Customer Service Supervisor, and Service Supervisor\.
- Served as both Unit Manager and CAAT Unit Manager at Capital One\.
- Built procedures for complex rate\-remediation work\.
- Escalated partner bottlenecks to meet a deadline\.
- Led and managed a 30\-person team\.
- Reviewed 80,000 accounts and completed the work ahead of schedule\.
- Earned a bachelor’s degree in Business Administration and Management, General from Southwest Minnesota State University\.
- Brings skills in business analysis, analytical skills, data analysis, credit, customer service, management, Microsoft Office, Microsoft Excel, process improvement, and team building\.

## Experience

- **Business Execution Manager at Wells Fargo** (2022\-07\-01–present)
- **Senior Operations Manager at Wells Fargo** (2021\-08\-01–2022\-07\-01)
- **Customer Remediation Research Manager at Wells Fargo** (2020\-02\-01–2021\-08\-01)
- **Executive Office Research and Remediation Manager at Wells Fargo** (2015\-09\-01–2020\-02\-01)
- **Customer Service Supervisor at Wells Fargo** (2014\-05\-01–2015\-09\-01)
- **CAAT Unit Manager at Capital One** (2012\-10\-01–2014\-05\-01)
- **Unit Manager at Capital One** (2012\-01\-01–2012\-10\-01)
- **Service Supervisor at Wells Fargo Bank** (2008\-12\-01–2012\-01\-01)

## Education

- Bachelor's degree, Business Administration and Management, General — Southwest Minnesota State University (2000\-01\-01–2005\-01\-01)

## FAQ

### What does Mike do?

Mike is a Business Execution Manager at Wells Fargo\. His background includes research, operations, customer remediation, executive\-office research and remediation, customer service, credit, and business process improvement within financial services\.

### What are Mike’s core professional strengths?

Mike’s strengths include business analysis, analytical skills, data analysis, credit, customer service, management, Microsoft Office, Microsoft Excel, process improvement, and team building\.

### What roles has Mike held at Wells Fargo?

At Wells Fargo, Mike has held roles as Business Execution Manager, Senior Operations Manager, Customer Remediation Research Manager, Executive Office Research and Remediation Manager, Customer Service Supervisor, and Service Supervisor\.

### What is Mike’s current role?

Mike is currently a Business Execution Manager at Wells Fargo\.

### What did Mike accomplish in customer remediation research?

As a Customer Remediation Research Manager, Mike built procedures for complex rate\-remediation work\.

### How has Mike handled partner bottlenecks?

Mike escalated partner bottlenecks to help meet a deadline\.

### What team leadership experience does Mike have?

Mike led and managed a team of 30 people\.

### What large\-scale account review did Mike complete?

Mike’s team reviewed 80,000 accounts and finished the work ahead of schedule\.

### What roles has Mike held at Capital One?

At Capital One, Mike served as both a Unit Manager and a CAAT Unit Manager\.

### What is Mike’s education?

Mike earned a bachelor’s degree in Business Administration and Management, General from Southwest Minnesota State University\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/mike\-hatten\-1bb1951b

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