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# Marvin Gutierrez

**Headline:** Sales Site Manager \| Customer Relationship Management, Customer Experience
**Profession:** Sales Site Manager
**Location:** Las Vegas, Nevada, United States

## About

Marvin Gutierrez is a Sales Site Manager at Resorts World Las Vegas with experience in customer relationship management, customer experience, sales coordination, event logistics, and complex deal management\. Marvin is strongest in relationship\-driven sales: building trust with clients, navigating multiple stakeholders and long sales cycles, and creating exceptional experiences throughout the buying and event\-planning process\. Marvin manages top\-of\-funnel work including lead qualification, meeting booking, and demos before handing opportunities to closers, and has experience with email outreach, trade\-show prospecting, frequent in\-person and online client meetings, and timely follow\-up\. A notable achievement was closing a 3,000\-person event contract—one of the largest in a property’s history—after overcoming initial client objections\. Marvin also coordinates event logistics for sales teams at trade shows and works collaboratively across functions through regular business reviews\. Prior to Resorts World Las Vegas, Marvin held sales coordination roles with Marriott International and ARIA Resort & Casino\. Marvin’s systems experience includes Salesforce, CVent, Amadeus, Delphi, Opera, and CRM tools, alongside capabilities in account management, sales processes, data entry, and billing processes\.

## Services

- Customer Relationship Management \(CRM\)
- Data Entry
- Delphi
- Opera
- Amadeus
- Sales Processes
- Billing Process
- Account Management
- Customer Experience

## Highlights

- Serves as Sales Site Manager at Resorts World Las Vegas\.
- Closed a 3,000\-person event contract, one of the largest in the property’s history, by overcoming initial objections\.
- Builds relationship\-driven sales processes and exceptional client experiences\.
- Manages complex deals involving multiple stakeholders and long sales cycles\.
- Coordinates event logistics for the sales team at trade shows\.
- Conducts email outreach and trade\-show prospecting, with timely follow\-up on buyer conversations\.
- Handles top\-of\-funnel sales activities including qualification, meeting booking, and demos before handoff to closers\.
- Leads frequent in\-person and online client meetings\.
- Collaborates across functions and participates in regular business reviews\.
- Previously served as Senior Sales Coordinator at Marriott International\.
- Previously served as Sales Coordinator at ARIA Resort & Casino\.
- Experienced with Salesforce, CVent, Amadeus, Delphi, and Opera\.
- Skilled in customer relationship management, customer experience, account management, sales processes, data entry, and billing processes\.

## Experience

- **Sales Site Manager at Resorts World Las Vegas** (2024\-11\-01–present)
- **Sales Coordinator at ARIA Resort & Casino** (2023\-10\-01–2024\-11\-01)
- **Senior Sales Coordinator at Marriott International** (2022\-08\-01–2023\-10\-01)

## FAQ

### What does Marvin do?

Marvin is a Sales Site Manager at Resorts World Las Vegas\. Marvin’s background includes customer relationship management, customer experience, sales coordination, event logistics, prospecting, and complex sales processes\.

### What are Marvin’s core strengths?

Marvin excels at relationship\-driven sales and creating exceptional client experiences\. Marvin is experienced in managing complex opportunities involving multiple stakeholders and long sales cycles\.

### What major event contract has Marvin closed?

Marvin closed a contract for a 3,000\-person event, one of the largest events in the property’s history\. Marvin overcame the client’s initial objections to secure the agreement\.

### What is Marvin’s trade\-show experience?

Marvin manages event logistics and coordination for the sales team at trade shows\. Marvin also uses trade\-show conversations for prospecting and timely follow\-up\.

### What is Marvin’s experience with prospecting and early\-stage sales activity?

Marvin has experience with top\-of\-funnel activities, including qualifying opportunities, booking meetings, and conducting demos before handing opportunities to closers\. Marvin also has experience with email outreach and trade\-show prospecting\.

### How does Marvin work with clients and internal teams?

Marvin leads frequent client meetings in both in\-person and online settings\. Marvin works collaboratively across functions and participates in regular business reviews\.

### What systems and sales operations skills does Marvin have?

Marvin’s CRM and sales\-technology experience includes Salesforce, CVent, Amadeus, Delphi, and Opera\. Marvin also has skills in data entry, sales processes, billing processes, account management, customer relationship management, and customer experience\.

### What did Marvin do at Marriott International?

Before joining Resorts World Las Vegas, Marvin was a Senior Sales Coordinator at Marriott International\.

### What did Marvin do at ARIA Resort & Casino?

Marvin previously worked as a Sales Coordinator at ARIA Resort & Casino\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/marvin\-gutierrez\-60460a236

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