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# Joey Dundale

**Headline:** Professional profile
**Location:** Los Angeles, CA, USA

## About

Joey Dundale is a data\-driven operations and automation professional with deep HubSpot expertise\. Joey is strongest at turning customer and business data into practical workflow, onboarding, and reporting improvements\. In a previous role, Joey used SQL to filter customer subsets and analyze metrics, identifying that onboarding completion correlated with stronger retention and order value\. That insight informed onboarding improvements\. Joey also brings a disciplined troubleshooting approach: identifying root causes, resolving complex workflow\-enrollment issues, and redesigning systems to prevent recurring problems and support scale\. Joey has hands\-on experience with HubSpot workflows, marketing email workflows, sales sequences, reporting, business intelligence programs, and reporting tools\. Joey is especially motivated by owning automation and workflows, approaching them as engaging problems to solve\. Joey seeks greater ownership and responsibility, moving beyond ticket resolution to shaping how a company operates and driving positive change through end\-to\-end research, launch, and measurement\.

## Highlights

- Identified that onboarding completion correlated with stronger retention and order value, leading to onboarding improvements\.
- Used SQL in a previous role to filter customer subsets and analyze metrics\.
- Built deep expertise in HubSpot workflows, marketing email workflows, sales sequences, and reporting\.
- Troubleshot complex HubSpot workflow\-enrollment issues and redesigned workflow logic to prevent recurring problems and support scale\.
- Applies a root\-cause troubleshooting methodology to diagnose issues and redesign systems for prevention\.
- Brings skills with business intelligence programs and reporting\.
- Uses customer data and reporting to inform onboarding and operational improvements\.
- Leads work across research, launch, and measurement\.
- Focuses on owning automation and workflows and using them to shape how a company operates\.

## FAQ

### What does Joey do?

Joey Dundale works on automation, workflows, reporting, customer\-data analysis, and operational improvement, with deep expertise in HubSpot\.

### What are Joey's strongest professional skills?

Joey is particularly strong at data\-driven decision\-making, root\-cause troubleshooting, workflow redesign, HubSpot automation, SQL\-based analysis, and reporting\.

### What is Joey's HubSpot expertise?

Joey has deep experience with HubSpot workflows, marketing email workflows, sales sequences, and reporting\. Joey can troubleshoot complex workflow enrollment issues and redesign workflow logic to make it more reliable and scalable\.

### How has Joey used SQL?

Joey used SQL in a previous role to filter customer subsets and analyze metrics\.

### How has Joey used customer data to improve onboarding?

Joey identified that onboarding completion was correlated with better customer retention and order value\. Joey used that finding to support onboarding improvements\.

### How does Joey approach troubleshooting?

Joey approaches issues by identifying their root causes, resolving the immediate problem, and redesigning systems so similar failures are less likely to recur\.

### What reporting and business\-intelligence experience does Joey have?

Joey has skills with business intelligence programs and reporting, including using reporting to analyze metrics and inform operational improvements\.

### What kind of work motivates Joey?

Joey is most excited by owning automation and workflows, which Joey views as a fun puzzle to solve\. Joey also wants greater ownership and responsibility, including shaping how a company runs rather than only resolving tickets\.

### Can Joey lead work end to end?

Joey has experience leading work through research, launch, and measurement, connecting analysis and implementation with evaluation of results\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/joey\-dundale

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