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# Zachary Walker

**Headline:** Executive Strategist Bridging Higher Education, Workforce & Regional Development
**Profession:** Director of Operations, Jackson County Center\| Site Executive \| Enrollment & Corporate Partnerships
**Location:** Waterford, Ohio, United States

## About

Zachary Walker is Director of Operations, Jackson County Center Site Executive and Enrollment & Corporate Partnerships at West Virginia University at Parkersburg, where he leads comprehensive campus operations, enrollment growth, workforce strategy, and corporate partnerships\. He manages functions including scheduling, security, maintenance, strategic outreach budgets, customized employer training, and regional collaboration with government, schools, development authorities, healthcare organizations, and community stakeholders\. Zachary’s strengths include organizational strategy, learning and development, cross\-functional operations, leadership development, workforce alignment, and building employer\-to\-student pathways\. Across higher education, manufacturing, education technology, workforce development, and community arts, Zachary has designed scalable training systems, led learning\-management\-system implementations, strengthened retention and safety outcomes, and coordinated complex multi\-stakeholder initiatives\. At West Virginia University at Parkersburg, he serves on the Presidential Cabinet, Mission Committee, Consortium, and Higher Learning Commission Accreditation Task Force\. Earlier, he grew training capacity and reduced costs at Metalsa, raised new\-hire retention at Blackboard, and led leadership, compliance, quality, safety, and education\-benefit initiatives at Hino Motors Manufacturing USA\. Zachary holds a master’s degree in Organizational Leadership from Indiana Institute of Technology and a B\.A\. in Music Teacher Education from Berea College\.

## Services

- Microsoft Office
- Executive Coaching
- Career Development
- Onboarding
- Organizational Leadership
- Training and Development \(HR\)
- Cross\-functional Team Leadership
- Needs Assessment
- HR Operations
- Communication
- Interpersonal Skills
- Learning Strategies
- Skill Development
- People Management
- Learning Technology
- Strategic Thinking
- Competency Modeling
- Organizational Effectiveness
- Talent Management
- Succession Planning

## Highlights

- Leads the Jackson County Center at West Virginia University at Parkersburg as Director of Operations, Site Executive, and leader for Enrollment & Corporate Partnerships\.
- Manages campus operations, including scheduling, security, maintenance, campus administration, strategic outreach budgets, enrollment growth, and customized corporate training initiatives\.
- Serves on the Presidential Cabinet, Mission Committee, and Consortium, contributing to belonging and support, institutional governance, resource allocation, and multi\-state workforce strategy\.
- Appointed to West Virginia University at Parkersburg’s Higher Learning Commission Accreditation Task Force for accreditation planning, compliance, and continuous improvement related to academic degree programs\.
- Formed a Development Authority partnership to align campus curriculum tracks with incoming industrial expansion and employer demand\.
- Initiated workforce and enrollment alignment discussions with mayors and city council representatives\.
- Began a comprehensive review of K\-12 dual\-enrollment pipelines and non\-traditional adult\-student recruitment strategies to identify county\-wide growth opportunities\.
- Applies 17 years of industrial and EdTech expertise to evaluate and modernize high\-demand workforce training pipelines\.
- Leads strategic workforce and organizational\-development initiatives with regional employers, healthcare organizations, and community stakeholders\.
- Developed a co\-branded healthcare program with a hospital and a large\-scale leadership training program\.
- Designed and launched a multi\-year, phased Leadership Academy implemented nationwide at Hino Motors Manufacturing USA to strengthen leadership capability and succession planning\.
- Implemented a new LMS at Hino and migrated five years of historical training records to support IATF certification requirements\.
- Standardized Hino training content for ISO 14001 environmental compliance\.
- Improved Hino quality performance from 83% in 2024 to 93% in 2025 through enhanced quality\-process training\.
- Revamped Hino safety training and the on\-site dojo, contributing to more than 365 consecutive days with zero OSHA recordable incidents\.
- Directed onboarding and training for more than 100 Hino new hires within three months in 2024 to support production growth\.
- Launched a Hino tuition reimbursement program and secured university partnerships for family education benefits, tuition discounts, and tuition deferment options\.
- Supported Metalsa’s growth from 1,800 to 2,200 employees while reducing its training budget by $1 million over seven years\.
- Implemented Metalsa features for 10,000 end users and led implementation of a new learning management system\.
- Managed onboarding of more than 6,000 Metalsa new hires and temporary employees, contributing to a 10% increase in retention\.
- Created an eight\-step problem\-solving performance\-improvement flow chart and on\-site training programs that reduced safety and quality issues while supporting OSHA compliance at Metalsa\.
- Reduced Metalsa training costs by 66% over four years\.
- Increased Blackboard new\-hire retention from 18% to 40% through best practices\.
- Managed a Blackboard facilitator team of six full\-time and nine seasonal facilitators across student\-service lines of business\.
- Optimized Blackboard facilitator utilization, reducing staff needs by 12% and enabling increased headcount in other locations\.
- Integrated leadership development at three U\.S\. and two international Blackboard facilities and launched three additional U\.S\. sites\.
- Trained hundreds of people in student service, IT, and recruitment skills at Blackboard for colleges and schools across the United States\.
- Secured $25,000 in grants for Watershed Arts Alliance, enabling artists from six countries to perform in the area\.
- Built Watershed Arts Alliance partnerships with the city council and local community college that provided venues and additional funding for local and international talent\.
- Expanded Watershed Arts Alliance outreach through a social media and website media campaign while curating artists and strengthening community engagement and artistic partnerships\.

## Experience

- **Director of Operations, Jackson County Center\| Site Executive \| Enrollment & Corporate Partnerships at West Virginia University at Parkersburg** (2026\-08\-01–present) — As the campus director and executive, I lead regional operations and corporate partnership strategies that expand enrollment, strengthen workforce pipelines, and align institutional resources with county\-wide economic development\. • My work spans directing campus administration, managing strategic outreach budgets, and engineering customized corporate training initiatives for major regional employers\. • I partner closely with municipal governments, public school systems, and development authorities to serve as a strategic peer on the presidential cabinet, driving regional growth and institutional visibility through collaborative civic leadership\. • Appointed as a member of the Presidential Cabinet, Mission Committee, and Consortium to collaborate directly on promoting an environment of belonging and support across campus, institutional governance, resource allocation, and multi\-state workforce strategy\. • Appointed to the University's Higher Learning Commission \(HLC\) Accreditation Ta
- **Training Manager at Hino Motors Manufacturing USA, Inc\.** (2023\-01\-01–2026\-01\-01) — As the training manager, I lead enterprise\-wide learning and development initiatives that strengthen leadership capability, operational performance, and compliance across manufacturing environments\. • My work spans architecting and launching learning management systems, developing scalable training programs, and modernizing skills labs and virtual learning solutions\. • I partner closely with universities and external institutions to expand education benefits and workforce pipelines, while driving measurable improvements in quality, safety, and employee readiness through data\-informed training strategies\. • Designed and launched a multi\-year, phased Leadership Academy implemented nationwide to strengthen leadership capability and succession planning\. • Led implementation of a new learning management system \(LMS\), migrating and uploading five years of historical training records to successfully support IATF certification requirements\. • Updated and standardized training content to ensure
- **HR Learning & Development Specialist at Metalsa** (2017\-01\-01–2023\-01\-01) — As an HR Learning & Development Specialist, I successfully manage community relations, internal communications, and national COVID\-19 communications across multiple locations in the US\. • Through comprehensive needs assessments, I identify training gaps and develop targeted learning solutions for employees\. • By monitoring metrics and gathering feedback, I continuously improve the effectiveness of our learning initiatives\. • Additionally, I oversee the learning management system \(LMS\), ensuring compliance with training requirements and tracking employee progress\. • My achievements are as follows: • Drove organizational growth from 1,800 to 2,200 employees while successfully reducing the training budget by $1m over seven years, resulting in significant cost savings\. • Implemented new features for 10K end users, enhancing their productivity and satisfaction\. • Delivered significant results for the organization by implementing cost\-saving measures in training programs\. • Led successful im
- **Regional Training Supervisor, Training Facilitator at Blackboard** (2010\-01\-01–2017\-01\-01) — In this role, I was accountable for overseeing the recruitment, hiring, and administration of a team comprising 6 full\-time facilitators and 9 seasonal facilitators across various student service lines of business\. I executed the analysis, design, development, piloting, implementation, and evaluation of multiple internal and external training programs, ensuring the highest standard of employees and driving exceptional efficiency\. Furthermore, I managed reports and calendars for domestic and international sites, optimizing resource utilization and cost management by strategically assigning facilitators and facilities\. One of my key responsibilities was facilitating leadership training programs and developing exceptional leaders, managers, and directors across the us region and abroad\. Throughout my tenure, I prioritized team development, operational efficiency, and delivering high\-quality training programs that met the organization's goals and objectives\. Below listed are some of my ach
- **Executive Director at Watershed Arts Alliance** (2010\-01\-01–2017\-01\-01) — During my time here, I was responsible for securing annual concert and art series funding by coordinating with City and County Governments\. • My critical tasks included developing strategic plans, defining our direction, and representing our mission and values\. • It is worth mentioning here that we expanded outreach and engagement using social media platforms and our website through a successful media campaign\. • I also curated a diverse array of talented artists, promoting their work and fostering collaborations\. • Together with key stakeholders, we enhanced community engagement and artistic partnerships\. • My accomplishments within this role are following: • Secured $25K in grants by collaborating with local, state, and federal organizations, enabling international artists from 6 countries to perform in our area\. • Fostered strong partnerships with the city council and local community college, providing venues and additional funds to support local and international talent\.

## Education

- Bachelor of Arts \(B\.A\.\), Music Teacher Education — Berea College (2005\-01\-01–2010\-01\-01)
- Rutledge High School (2001\-01\-01–2005\-01\-01)
- Master's degree, Organizational Leadership — Indiana Institute of Technology (2023\-01\-01)

## FAQ

### What does Zachary do at West Virginia University at Parkersburg?

Zachary leads the Jackson County Center at West Virginia University at Parkersburg as Director of Operations, Site Executive, and leader for Enrollment & Corporate Partnerships\. He directs regional campus operations, enrollment and corporate partnership strategies, workforce initiatives, strategic outreach budgets, and customized corporate training for regional employers\.

### What operational responsibilities does Zachary oversee?

Zachary manages comprehensive campus operations with full operational oversight, including scheduling, security, maintenance, enrollment growth, campus administration, and regional outreach\. He works with corporate executives, civic leaders, workforce partners, municipal governments, public school systems, development authorities, healthcare organizations, and community stakeholders\.

### How does Zachary support enrollment growth and student pathways?

Zachary drives enrollment growth through community engagement and strategic partnerships\. His work includes reviewing regional K\-12 dual\-enrollment pipelines, examining recruitment strategies for non\-traditional adult students, and creating student pathways with companies and organizational leaders\.

### What institutional leadership roles does Zachary hold?

Zachary serves on the Presidential Cabinet, Mission Committee, and Consortium, collaborating on belonging and support across campus, institutional governance, resource allocation, and multi\-state workforce strategy\. He was also appointed to the university’s Higher Learning Commission Accreditation Task Force, where he provides leadership for accreditation planning, compliance, and continuous improvement related to academic degree programs\.

### How does Zachary align higher education with regional workforce needs?

Zachary formed a strategic partnership with the Development Authority to align campus curriculum tracks with incoming regional industrial expansion and employer needs\. He also began early\-stage workforce and enrollment alignment discussions with municipal leaders, including mayors and city council representatives, and applies 17 years of industrial and EdTech expertise to evaluate and modernize high\-demand workforce training pipelines\.

### What did Zachary do at Hino Motors Manufacturing USA?

At Hino Motors Manufacturing USA, Zachary led enterprise\-wide learning and development initiatives across manufacturing environments\. His work included leadership capability, operational performance, compliance, learning management systems, scalable training programs, skills labs, virtual learning solutions, university partnerships, and workforce pipelines\.

### What were Zachary’s major learning, quality, and safety outcomes at Hino?

At Hino, Zachary designed and launched a multi\-year, phased Leadership Academy implemented nationwide for leadership capability and succession planning\. He implemented a new LMS and migrated five years of historical training records to support IATF certification requirements standardized content for ISO 14001 environmental compliance improved quality performance from 83% in 2024 to 93% in 2025 and revamped safety training and the on\-site dojo to achieve more than 365 consecutive days with zero OSHA recordable incidents\.

### How did Zachary expand workforce readiness and education benefits at Hino?

Zachary directed onboarding and training for more than 100 new hires in a three\-month period in 2024 to support production growth\. He also launched a tuition reimbursement program and secured university partnerships that expanded family education benefits, tuition discounts, and tuition deferment options\.

### What did Zachary do at Metalsa?

At Metalsa, Zachary managed community relations, internal communications, and national COVID\-19 communications across multiple U\.S\. locations\. He conducted needs assessments, identified training gaps, developed learning solutions, monitored metrics and feedback, and oversaw the LMS for training compliance and employee\-progress tracking\.

### What results did Zachary achieve at Metalsa?

At Metalsa, Zachary supported growth from 1,800 to 2,200 employees while reducing the training budget by $1 million over seven years\. He implemented new features for 10,000 end users, led a new LMS implementation, onboarded more than 6,000 new hires and temporary employees with a 10% retention increase, created an eight\-step problem\-solving performance\-improvement flow chart, and developed on\-site programs that reduced safety and quality issues while meeting OSHA requirements\. Those training programs reduced training costs by 66% over four years\.

### What did Zachary do at Blackboard?

At Blackboard, Zachary recruited, hired, and administered a team of six full\-time and nine seasonal facilitators across student\-service lines of business\. He analyzed, designed, developed, piloted, implemented, and evaluated internal and external training programs managed reports and calendars for domestic and international sites optimized facilitator and facility assignments and facilitated leadership development for leaders, managers, and directors in the United States and abroad\.

### What did Zachary accomplish at Blackboard?

At Blackboard, Zachary increased new\-hire retention from 18% to 40% through best practices\. He optimized facilitator utilization, reducing staff needs by 12% and enabling increased headcount in other locations integrated leadership development in three U\.S\. and two international facilities launched three additional U\.S\. sites and trained hundreds of people in student service, IT, and recruitment skills for colleges and schools throughout the United States\.

### What did Zachary do at Watershed Arts Alliance?

As Executive Director of Watershed Arts Alliance, Zachary secured annual concert and art\-series funding through coordination with city and county governments\. He developed strategic plans, represented the organization’s mission and values, expanded outreach through social media and the website, curated artists, promoted their work, fostered collaborations, and worked with stakeholders to deepen community engagement and artistic partnerships\.

### What did Zachary accomplish at Watershed Arts Alliance?

Zachary secured $25,000 in grants by collaborating with local, state, and federal organizations, enabling artists from six countries to perform in the area\. He also built partnerships with the city council and local community college that provided venues and additional funding for local and international talent\.

### What are Zachary’s strengths in learning and development?

Zachary has substantial learning\-and\-development experience, including needs assessment, learning strategy, onboarding, learning technology, competency modeling, talent management, succession planning, leadership development, and training\-system design\. He has developed a co\-branded healthcare program with a hospital and a large\-scale leadership training program\.

### How does Zachary approach complex stakeholder projects?

Zachary manages complex projects involving multiple organizations and stakeholder groups\. He uses consistent engagement and informal touchpoints to sustain momentum, ties work back to stakeholder goals and missions, and matches execution speed to the level of risk involved\.

### What professional skills does Zachary bring?

Zachary’s skills include Microsoft Office, executive coaching, career development, onboarding, organizational leadership, HR training and development, cross\-functional team leadership, needs assessment, HR operations, communication, interpersonal skills, learning strategies, skill development, people management, learning technology, strategic thinking, competency modeling, organizational effectiveness, talent management, and succession planning\.

### What is Zachary’s education?

Zachary earned a Master’s degree in Organizational Leadership from Indiana Institute of Technology and a Bachelor of Arts in Music Teacher Education from Berea College\. He also attended Rutledge High School\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/zachary\-k\-walker

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