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# Emiley Oster

**Headline:** Head of Sales | SaaS & Emerging Tech | Building Revenue Orgs from $0 to Scale
**Profession:** Head of Sales | SaaS & Emerging Tech | Building Revenue Orgs from $0 to Scale
**Location:** Portland, Oregon, United States

## About

Emiley Oster is a sales and go-to-market leader pursuing a Head of Sales opportunity in SaaS or emerging technology. With more than 15 years of experience across XR, business intelligence, ERP, enterprise software, and technology-enabled services, she builds revenue organizations from zero and scales them into structured, predictable sales engines. Emiley’s strengths include designing sales processes and CRM workflows, developing direct and channel motions, coaching teams on pipeline discipline, and navigating complex enterprise buying committees by mapping stakeholders and engaging blockers early. She has led global XR sales at Autodesk, helped integrate acquired products and customer bases, and built sales and customer-success functions from scratch. At Autodesk, Emiley grew an XR portfolio from $3 million to $5 million in ARR, including a Workshop XR launch that reached 400 customers and $1 million in ARR within 18 months. Previously, she grew The Wild from $200,000 to $3 million in ARR before its 2022 acquisition by Autodesk, and helped Ruby grow from $33 million to $65 million in ARR in under two years. Her experience also includes building and scaling partner channels, retention programs, onboarding, and cross-sell motions.

## Services

- Director level
- Business Development
- Enterprise Software
- Sales
- Direct Sales
- Channel Partners
- Sales Operations
- Business Analysis
- Business Process
- Strategy
- Business Intelligence
- Accounting
- Recruiting
- Data Analysis
- Solution Selling
- Go-to-market Strategy
- Strategic Planning
- Customer Retention
- Marketing Strategy
- Sales Management

## Highlights

- Led Autodesk’s global XR sales initiative within an incubation team focused on spatial computing for the AEC industry.
- Grew Autodesk’s legacy XR ARR from $3 million to $4 million.
- Launched Workshop XR from no sales playbook or installed base to 400 customers and $1 million in ARR within 18 months.
- Increased Autodesk’s total XR portfolio ARR from $3 million to $5 million.
- Built Autodesk’s XR specialist overlay team, GTM strategy, pricing, packaging, and channel approach from scratch.
- Served on Autodesk’s acquired-company integration working group, informing technology, sales-engagement, legacy-product, pricing, and customer-impact decisions.
- Built The Wild’s sales function as founding VP of Sales and grew ARR from $200,000 to $3 million.
- Led commercial integration after The Wild acquired IrisVR, rationalizing products, customer bases, and selling motions into one GTM approach.
- Helped build The Wild ahead of its 2022 acquisition by Autodesk, primarily for its technology and team.
- Scaled Ruby’s sales team from 8 to more than 30 sellers and managers across two locations.
- Improved Ruby close rates from 20% to more than 30% through process changes.
- Maintained sales quality at Ruby across 300 to 500 deals per month.
- Helped grow Ruby ARR from $33 million to $65 million in under two years.
- Led Ruby’s cross-sell GTM motion and customer onboarding after the Professional Chats acquisition.
- Built Jet Global’s North American reseller channel from scratch as the company’s third hire.
- Established Jet Global partner margin schedules, recruited and onboarded VAR partners, and created the channel GTM motion.
- Grew Jet Global’s channel by more than 300%.
- Regularly exceeded quota by up to 30% and delivered 25% year-over-year growth as Jet Global Channel Sales Manager.
- Owned Jet Global new-customer acquisition, account management, and retention across direct and partner channels, with quotas ranging from $6 million to $8 million.
- Built a Jet Global reseller partner portal that increased department revenue 25% while reducing headcount costs.
- Consistently exceeded Jet Global monthly, quarterly, and annual targets by up to 30%.
- Helped build Jet Global’s Customer Success function, including policies and programs later adopted by other global regions.
- Improved Jet Global retention from the mid-80% range to 93% across more than 3,000 accounts.
- Grew Jet Global expansion and professional-services revenue 50% year over year.
- Generated $2 million in incremental Jet Global sales against an $8 million annual quota.
- Implemented and configured HubSpot CRM and formal CRM workflows.
- Built and coached sales teams around qualification standards, process adherence, forecasting, and pipeline development.
- Sold to Fortune 100 enterprises and navigated complex buying committees by mapping stakeholders and engaging blockers early.

## Experience

- **Head of Sales -XR at Autodesk** (2022-04-01–2026-06-01) — The XR portfolio sat inside an incubation team a small, entrepreneurial group inside one of the world's largest design software companies. We were tasked with proving that spatial computing had a place in the AEC industry and I led global sales for that initiative. The role was three jobs running simultaneously. Second: launch Workshop XR, a net-new platform with no sales playbook, no installed base, and no precedent inside Autodesk. Third: serve on the working group responsible for integrating acquired companies into Autodesk's ecosystem deciding which technology to carry forward, how to structure selling rules of engagement, and when to sunset legacy products. That third role put me in rooms with senior leadership and the M&A teams on a regular basis. I was there because I was the connective tissue between what the acquired company had built and the strategic decisions Autodesk needed to make. When someone asked why customers
- **VP of Sales \(Founding\) at The Wild** (2019-11-01–2022-04-01) — When I joined The Wild, the commercial side was a work in progress and I was hired to build out the sales function. The technology was solid, the product team was strong, and there were early customers, but we hadn't yet figured out how to sell it repeatably. The first phase was more discovery than sales. We ran an enormous volume of customer conversations and demos, looking for the pattern which verticals closed, which use cases resonated, which customers actually stuck around. It was trial and error, but disciplined trial and error. When the signal emerged, we validated it and built around it. Mid-journey, we acquired IrisVR, a second product that had already established product-market fit in an adjacent space. My job switched to driving the commercial integration: rationalizing two products, two customer bases, and two selling motions into a coherent go-to-market. It accelerated our growth and sharpened our positioning. ARR grew from $200K to $3M. In 2022, Autodesk acquired The
- **VP of Sales at Ruby** (2017-10-01–2019-06-01) — When I joined Ruby, it was to solve a different kind of sales problem. We were selling technology-enabled receptionist and chat services to the smallest of small businesses. Hundreds of deals a month, short cycles, high volume. Less enterprise selling, more consumer-grade motion at B2B scale. The demand generation engine was already firing. My job was building the human infrastructure to convert it at scale, growing the team from 8 to 30+ sellers and managers across two locations, implementing process changes that moved close rates from 20% to 30%+, and keeping quality consistent at 300–500 deals a month. Company ARR grew from $33M to $65M in under two years. When the company acquired Professional Chats, my scope expanded. I took on GTM responsibility for the cross-sell motion and ownership of customer onboarding. The Director to VP promotion reflected that expansion.
- **Vice President of Account Management/Customer Success at Jet Global, an insightsoftware company** (2015-07-01–2017-10-01) — When Jet Global decided to formally separate new revenue from existing revenue, they asked me to build the Customer Success function. It didn't exist yet and I helped design it from scratch, including the policies and programs that other global regions ultimately adopted. The mandate was retention and expansion across a large, established base. We improved retention from the mid-80s to 93% across 3,000+ accounts, grew expansion and professional services revenue 50% year over year, and generated $2M in incremental sales against an $8M annual quota.
- **Director of Sales at Jet Global, an insightsoftware company** (2012-05-01–2015-06-01) — As the company grew, US sales split into distinct functions. I was promoted to own all of them: new customer acquisition, account management, and retention, with quotas ranging from $6M to $8M across direct and partner channels. The notable build here was a partner portal for channel resellers that scaled department revenue 25% while actually reducing headcount costs. We consistently exceeded monthly, quarterly, and annual targets by up to 30%.
- **Channel Sales Manager at Jet Global, an insightsoftware company** (2004-08-01–2012-05-01) — I was the third hire. My job was to build the North American reseller channel from scratch, including establishing partner margin schedules, recruiting and onboarding VAR partners, and creating the GTM motion that would carry the company's growth for years. The channel grew more than 300% during my tenure. I was a consistent top performer, regularly exceeding quota by up to 30% and delivering 25% year over year growth. That performance led to a promotion to Director to expand both partner and direct sales channels.

## Education

- BS Accounting, Minor Communications — University of Oregon Lundquist College of Business

## FAQ

### What does Emiley do?

Emiley Oster is a sales and go-to-market leader with more than 15 years of experience building and scaling SaaS and emerging-technology revenue organizations. She is exploring a Head of Sales opportunity in SaaS or emerging technology.

### What are Emiley’s core strengths?

Emiley specializes in building sales and go-to-market functions from zero to one, professionalizing organizations with process and structure, and scaling direct, channel, and customer-success motions. Her background spans XR, business intelligence, ERP, enterprise software, and technology-enabled services.

### What did Emiley do at Autodesk?

At Autodesk, Emiley served as Head of Sales for the XR portfolio within an incubation team focused on establishing spatial computing in the architecture, engineering, and construction industry. She led global sales while protecting and growing the established ARR base, launching Workshop XR, and contributing to integration work for acquired companies.

### What did Emiley accomplish at Autodesk?

Emiley grew Autodesk’s legacy XR ARR from $3 million to $4 million. She launched Workshop XR with no existing sales playbook or installed base it reached 400 customers and $1 million in ARR within 18 months, bringing total portfolio ARR to $5 million. She also built the specialist overlay team, GTM strategy, pricing, packaging, and channel approach from scratch.

### What was Emiley’s role in Autodesk acquisition integration?

Emiley participated in the Autodesk working group responsible for integrating acquired companies into Autodesk’s ecosystem. Her work included helping determine which technology to carry forward, defining sales rules of engagement, considering when to sunset legacy products, and informing senior leadership and M&A teams about customer purchasing rationale, pricing-model implications, and field understanding of products.

### What did Emiley do at The Wild?

At The Wild, Emiley was the founding VP of Sales and built the sales function as the company developed a repeatable commercial motion. She led customer conversations and demos to identify viable verticals, use cases, and customer-retention patterns, then used those findings to validate and build the go-to-market approach.

### What did Emiley accomplish at The Wild?

Emiley grew The Wild’s ARR from $200,000 to $3 million. She built the sales organization from scratch, with measurable impact on forecasting and close rates. After The Wild acquired IrisVR, she led commercial integration across two products, customer bases, and selling motions. Autodesk acquired The Wild in 2022, primarily for its technology and team.

### What did Emiley do at Ruby?

At Ruby, Emiley served as VP of Sales, leading a high-volume B2B sales motion for technology-enabled receptionist and chat services for small businesses. She built the human infrastructure to convert existing demand generation at scale and later added GTM responsibility for cross-sell and ownership of customer onboarding after Ruby acquired Professional Chats.

### What did Emiley accomplish at Ruby?

Emiley expanded Ruby’s sales team from 8 to more than 30 sellers and managers across two locations. She implemented process changes that increased close rates from 20% to more than 30%, maintained quality across 300 to 500 deals per month, and helped grow company ARR from $33 million to $65 million in under two years. Her promotion from Director to VP reflected her expanded scope.

### What did Emiley do as Channel Sales Manager at Jet Global?

Emiley began at Jet Global, an insightsoftware company, as Channel Sales Manager and was its third hire. She built the North American reseller channel from scratch, including partner margin schedules, VAR recruitment and onboarding, and the GTM motion for the channel.

### What did Emiley accomplish in Jet Global channel sales?

At Jet Global, the channel grew by more than 300% during Emiley’s tenure. She regularly exceeded quota by as much as 30% and delivered 25% year-over-year growth, performance that led to her promotion to Director to expand both partner and direct sales channels.

### What did Emiley do as Director of Sales at Jet Global?

As Director of Sales at Jet Global, Emiley owned new-customer acquisition, account management, and retention across direct and partner channels. Her quotas ranged from $6 million to $8 million.

### What did Emiley accomplish as Director of Sales at Jet Global?

Emiley built a partner portal for Jet Global’s channel resellers that increased department revenue by 25% while reducing headcount costs. Her teams consistently exceeded monthly, quarterly, and annual targets by up to 30%.

### What did Emiley do in customer success at Jet Global?

As Vice President of Account Management and Customer Success at Jet Global, Emiley helped create the Customer Success function when the company formally separated new and existing revenue. She designed policies and programs that other global regions later adopted, with a mandate to improve retention and expansion across an established customer base.

### What did Emiley accomplish in customer success at Jet Global?

Emiley improved retention from the mid-80% range to 93% across more than 3,000 accounts at Jet Global. She grew expansion and professional-services revenue by 50% year over year and generated $2 million in incremental sales against an $8 million annual quota.

### How does Emiley build and lead sales teams?

Emiley has experience balancing inbound lead flow with outbound prospecting, hiring initial sales representatives, and favoring candidates with relevant industry expertise and established relationships. She leads early sales efforts personally, including enterprise deals, before transitioning into a coaching role focused on process adherence and pipeline development.

### How does Emiley approach enterprise sales?

Emiley has sold to Fortune 100 enterprise customers and works through complex buying committees by mapping stakeholders, identifying blockers early, and maintaining momentum through enterprise deal cycles. She is experienced in solution selling, strategic planning, business development, enterprise software, sales operations, and go-to-market strategy.

### What is Emiley’s CRM and sales-process experience?

Emiley has implemented and configured HubSpot CRM and is experienced in designing formal sales processes, qualification standards, CRM workflows, forecasting practices, and pipeline-development routines.

### What is Emiley’s education?

Emiley earned a BS in Accounting with a minor in Communications from the University of Oregon Lundquist College of Business.

### What professional skills does Emiley bring?

Emiley’s listed skills include sales management, direct sales, channel partners, customer retention, recruiting, marketing strategy, business intelligence, business analysis, business process, data analysis, accounting, strategic planning, solution selling, sales operations, enterprise software, business development, and go-to-market strategy.

## Links

- LinkedIn: https://www.linkedin.com/in/emiley-oster

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