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# Amanda Palmer

**Headline:** Experienced Executive Assistant
**Profession:** Executive Assistant
**Location:** United States

## About

Amanda Palmer is an Experienced Executive Assistant and currently serves as an Executive Assistant at Camber Creek\. With more than 15 years of experience supporting VP\-, SVP\-, and C\-suite\-level leaders, Amanda specializes in complex executive calendar management, international travel coordination, event logistics, project coordination, executive communications, and resolving scheduling conflicts\. She is known for working independently, protecting executives from unnecessary chaos, and escalating issues clearly when executive decisions are needed\. Amanda has supported multiple senior leaders simultaneously across healthcare, technology, nonprofit, government, real estate, hospitality, and behavioral\-health settings\. Her experience includes executive support roles at Credible Behavioral Health Software, National Community Reinvestment Coalition, Catalyst Rx, Fluence, Lupus Foundation of America, ICF, Micro Focus, JBG SMITH, and Host Hotels & Resorts\. Amanda coordinated executive and stakeholder work for multiple successful multimillion\-dollar mergers, including RegenceRx, FutureScripts, WHI, HospiScript, and Aetna\. She also led the completion of new FutureScripts and COO office space in downtown Philadelphia and supported major Cigna and Aetna merger work\. Amanda holds a BA in Communications/Broadcast Journalism from American University\.

## Services

- Outlook
- Event Planning
- Strategic Planning
- Healthcare
- Marketing
- Social Media
- Research
- Public Relations
- Executive Administrative Assistance
- Administrative Assistance
- Project Coordination
- Marketing Communications
- Data Analysis
- Nonprofits
- Travel Arrangements
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Access
- PowerPoint

## Highlights

- Currently serves as an Executive Assistant at Camber Creek\.
- Brings more than 15 years of experience supporting VP\-, SVP\-, and C\-suite\-level executives\.
- Supported the CEO and EVP at Credible Behavioral Health Software, including hiring assessments, customer\-issue escalations, sales\-lead logistics, and executive presentations\.
- Collated and formatted monthly executive presentations exceeding 100 pages and 30 pages to support risk\-mitigation and issue\-resolution decisions across departments at Credible Behavioral Health Software\.
- Supported data\-center walkthroughs, third\-party contractor coordination, and sales presentations for new leads at Credible Behavioral Health Software\.
- Managed the President and Founder’s daily work and supported Board of Directors and committee work at the National Community Reinvestment Coalition\.
- Developed funding proposals, strategic materials, Board reports, meeting minutes, speeches, articles, policy papers, press releases, and other presidential communications at NCRC\.
- Organized media\-interview logistics for the President and Founder at NCRC\.
- Coordinated senior executives and stakeholders for successful multimillion\-dollar mergers involving RegenceRx, FutureScripts, WHI, HospiScript, and Aetna\.
- Provided critical sales\-team support during due diligence, contract negotiation, and implementation for the Cigna and Aetna mergers, according to a COO\.
- Managed the completion of new FutureScripts and COO office space in downtown Philadelphia, working directly with interior designers and architects subject only to COO approval\.
- Led management and data distribution within a claims\-processing database\.
- Supported the SVP of the MCO Division and Health Plans, the COO of FutureScripts, and the SVP of Strategic Initiatives at Catalyst Rx\.
- Served as Executive Assistant at Fluence\.
- Acted as liaison to Congressional offices for the Honorary Congressional Committee for the Lupus Foundation of America’s Third Annual Awards Gala\.
- Negotiated event\-space, silent\-auction donor, and entertainment arrangements, including Michael Feinstein, for the Lupus Foundation of America while working with the Executive Team and Board Members\.
- Liaised with ACYF, CMS, SAMHSA, DOJ, BIA, DOI, and other government agencies while supporting the Children’s Bureau at ICF\.
- Coordinated nationwide speaking engagements, conferences, congressional meetings, and background\-information binders for the Children’s Bureau\.
- Assisted with monthly reports for the Secretary’s Cabinet at HHS and received a STAR award and bonus for ICF project support\.
- Initiated a Global Online Enrollment System account for international travel with the President of Micro Focus’s Testing Division\.
- Created JBG SMITH’s Green Team for environmental conservation after securing partner approval and support the team grew in membership and corporate influence during Amanda’s tenure\.
- Created and managed JBG SMITH’s companywide Green newsletter and contributed to “The Lion’s Pride” newsletter\.
- Served as Master of Ceremonies for the 2007 Children’s Hospital Monte Carlo Night\.
- Supervised up to three department administrative assistants as Administrative Team Lead at Host Hotels & Resorts\.
- Edited and published a monthly Host Hotels & Resorts newsletter for associates and hotel general managers\.
- Supported the event committee for Host Hotels & Resorts’ general managers’ business meeting and awards ceremony\.
- Served as a departmental resource for online documentation retention, Concur Expense, and travel\-management issues at Host Hotels & Resorts\.
- Earned a BA in Communications/Broadcast Journalism from American University\.

## Experience

- **Executive Assistant at Camber Creek** (2023\-10\-01–present)
- **Executive Assistant at Fluence** (2021\-11\-01–2023\-10\-01)
- **Chief of Communications for the Office of the President at National Community Reinvestment Coalition \- NCRC** (2020\-10\-01–2021\-11\-01) — Develop top\-quality written materials that reflect the President’s vision and voice including funding proposals, strategic materials, Board reports, meeting minutes, speeches, articles, policy papers, press releases, and other communications • Work with members of the media to organize logistics for interviews with President & Founder
- **Special Assistant & Project Coordinator to the President & Founder at National Community Reinvestment Coalition \- NCRC** (2020\-02\-01–2021\-11\-01) — Manage the daily work of the President and Founder by fostering an understanding of the key projects within the President’s purview and the broader organizational priorities and represent the President’s positions within the organization when needed • Support President’s work with the NCRC Board of Directors and key committees
- **Executive Assistant to the CEO and EVP at Credible Behavioral Health Software** (2018\-12\-01–2019\-07\-01) — Assessed new candidates for cultural fit in order to make hiring recommendations to the hiring managers and executive team • Helped manage the escalation of customer issues and communications regarding system availability and functionality use • Supported logistics of new sales leads, including but not limited to, scheduling data center walk throughs, coordination with third party contractors, and sales presentations • Collate and format 100\+ page PPT and 30\+ page PPT presentations on monthly basis to support effective and efficient Executive decision making in reference to risk mitigation and issue resolution across all departments
- **Administrative Team Lead at Host Hotels & Resorts** (2015\-01\-01–2018\-11\-01) — Supervisor to up to three department administrative assistants • Editor and publisher of monthly newsletter distributed monthly amongst associates and hotel general managers • Provide administrative support for event committee coordinating the general manager’s event for Host Hotels and Resorts business meeting and awards ceremony • Department resource for online documentation retention program, Concur Expense and travel management issues
- **Executive Assistant, Children's Bureau at ICF** (2014\-01\-01–2014\-08\-01) — Executive Assistant to Associate Commissioner, Children's Bureau, Administration for Children & Families, U\.S\. • Department of Health & Human Services • Key Successes: • Liaison to various government agencies including but not limited to ACYF, CMS, SAMHSA, DOJ, BIA, and DOI • Coordinated speaking engagements and developed background information binders for nationwide events and conferences and congressional meetings • Assisted in writing of monthly reports for Secretary’s Cabinet at HHS • Assisted internal team at ICF on projects ranging from simple support to long term \(received STAR award and bonus\)
- **EA to SVP, MCO Division at Catalyst Rx** (2009\-09\-01–2013\-11\-01) — Ea to SVP, Health Plans • EA to COO, FutureScripts • EA to SVP, Strategic Initiatives • Key Successes: • “Critical sales team support member during the due diligence, contract negotiation and implementation phases for Cigna and Aetna mergers” – COO • Provided coordination and facilitation between senior executives and stakeholders for multiple successful  multi\-million dollar mergers \(RegenceRx, FutureScripts, WHI, HospiScript, Aetna\) • Project manager for the completion of the new FutureScripts and COO’s office space in downtown Philadelphia by working directly with interior designers and architects subject only to COO approval • Project lead for the management and data distribution within the claims processing database
- **EA to President, Testing Division at Micro Focus** (2009\-06\-01–2009\-08\-01) — Presently maintain a professional mentor/mentee relationship with this valued senior executive • Worked with President to initiate Global Online Enrollment System \(GOES\) account for international travel
- **Executive Assistant at JBG SMITH** (2006\-05\-01–2009\-04\-01) — Key Successes: • Taking the initiative to approach a partner professionally and gaining approval and partnered support for the creation of JBG’s “Green Team” for environmental conservation – from inception to my departure its numbers and corporate influence grew • Creator and managing editor of the companywide Green newsletter, and staff member of “The Lion’s Pride” newsletter • Master of Ceremonies for the 2007 Children’s Hospital Monte Carlo Night
- **Executive Assistant, Marketing & Development at Lupus Foundation of America, Inc\.** (2005\-01\-01–2006\-05\-01) — Liaison to Congressional offices for the Honorary Congressional Committee for the Third Annual Awards Gala • Negotiated contracts with high\-end hotel for event space, donors for silent auction and entertainment for Master of Ceremonies and musical entertainment \(Michael Feinstein\) while working solely with Executive Team and Board Members

## Education

- BA, Communications/Broadcast Journalism — American University (1998\-01\-01–2001\-01\-01)
- G\.W\. Hewlett High School (1994\-01\-01–1998\-01\-01)

## FAQ

### What does Amanda Palmer do?

Amanda is an Experienced Executive Assistant who currently works at Camber Creek\. She has more than 15 years of experience supporting senior executives, including VP, SVP, and C\-suite leaders\.

### What are Amanda's core strengths?

Amanda is strongest in complex calendar management, resolving scheduling conflicts, international travel coordination, executive communications, event planning, project coordination, and supporting multiple executives at once\. She works independently, keeps executives informed when decisions are required, and escalates issues appropriately\.

### What did Amanda accomplish at Credible Behavioral Health Software?

At Credible Behavioral Health Software, Amanda served as Executive Assistant to the CEO and EVP\. She assessed candidates for cultural fit and made hiring recommendations, helped manage escalated customer issues involving system availability and functionality, and supported sales\-lead logistics such as data\-center walkthroughs, third\-party contractor coordination, and sales presentations\. She also collated and formatted monthly presentations of more than 100 pages and more than 30 pages to support executive decisions on risk mitigation and issue resolution across departments\.

### What was Amanda's role at the National Community Reinvestment Coalition?

At the National Community Reinvestment Coalition, Amanda managed the President and Founder’s daily work by maintaining awareness of key projects and organizational priorities and representing the President’s positions internally when needed\. She supported the President’s work with the Board of Directors and key committees\.

### What did Amanda do as Chief of Communications at NCRC?

As Chief of Communications for the Office of the President at the National Community Reinvestment Coalition, Amanda developed written materials reflecting the President’s vision and voice\. Her work included funding proposals, strategic materials, Board reports, meeting minutes, speeches, articles, policy papers, press releases, and other communications\. She also coordinated media\-interview logistics for the President and Founder\.

### What did Amanda accomplish at Catalyst Rx and FutureScripts?

At Catalyst Rx, Amanda served as Executive Assistant to the SVP of the MCO Division and Health Plans, the COO of FutureScripts, and the SVP of Strategic Initiatives\. She coordinated and facilitated work between senior executives and stakeholders for multiple successful multimillion\-dollar mergers: RegenceRx, FutureScripts, WHI, HospiScript, and Aetna\. She was project manager for the new FutureScripts and COO office space in downtown Philadelphia, working directly with interior designers and architects subject only to COO approval, and was project lead for management and data distribution within the claims\-processing database\.

### What do references say about Amanda?

Amanda was described by a COO as a “Critical sales team support member during the due diligence, contract negotiation and implementation phases for Cigna and Aetna mergers\.” Her record also reflects senior\-executive and stakeholder coordination on several successful multimillion\-dollar mergers\.

### Did Amanda work at Fluence?

Amanda worked as an Executive Assistant at Fluence\.

### What did Amanda do at the Lupus Foundation of America?

At the Lupus Foundation of America, Amanda served as Executive Assistant in Marketing & Development\. She was liaison to Congressional offices for the Honorary Congressional Committee for the Third Annual Awards Gala and negotiated with a high\-end hotel, silent\-auction donors, and entertainment providers, including Michael Feinstein, while working solely with the Executive Team and Board Members\.

### What did Amanda accomplish at ICF and the Children's Bureau?

At ICF, Amanda was Executive Assistant to the Associate Commissioner of the Children’s Bureau within the Administration for Children & Families at the U\.S\. Department of Health & Human Services\. She liaised with agencies including ACYF, CMS, SAMHSA, DOJ, BIA, and DOI coordinated speaking engagements prepared background binders for nationwide events, conferences, and congressional meetings and assisted with monthly reports for the Secretary’s Cabinet at HHS\. She also supported ICF projects ranging from simple assistance to long\-term work and received a STAR award and bonus\.

### What was Amanda's role at Micro Focus?

As Executive Assistant to the President of the Testing Division at Micro Focus, Amanda worked with the President to initiate a Global Online Enrollment System account for international travel\. She maintains a professional mentor/mentee relationship with that senior executive\.

### What did Amanda accomplish at JBG SMITH?

At JBG SMITH, Amanda gained partner approval and support to create the company’s Green Team for environmental conservation the initiative grew in membership and corporate influence from its inception through her departure\. She created and managed the companywide Green newsletter, contributed to “The Lion’s Pride” newsletter, and served as Master of Ceremonies for the 2007 Children’s Hospital Monte Carlo Night\.

### What did Amanda do at Host Hotels & Resorts?

As Administrative Team Lead at Host Hotels & Resorts, Amanda supervised up to three department administrative assistants\. She edited and published a monthly newsletter for associates and hotel general managers, supported the event committee for the general managers’ business meeting and awards ceremony, and served as a department resource for online documentation retention, Concur Expense, and travel\-management issues\.

### What is Amanda's education?

Amanda earned a BA in Communications/Broadcast Journalism from American University and attended G\.W\. Hewlett High School\.

### What tools and professional skills does Amanda use?

Amanda’s skills include Outlook and Microsoft Office tools, including Excel, Word, Access, and PowerPoint\. Her professional capabilities also include executive and administrative assistance, travel arrangements, event planning, strategic planning, project coordination, healthcare, marketing, social media, research, public relations, marketing communications, data analysis, and nonprofit work\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAAABiAOkBVhcAp3crDcwqlLIUpPUm6l36BE8

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