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# Ankit Dhandharia

**Headline:** AI Engineer | Generative AI | LLMs | AI Agents | RAG | LangGraph | MCP | OpenAI | Anthropic | AWS
**Profession:** Artificial Intelligence Engineer
**Location:** North Bergen, New Jersey, United States

## About

Ankit Dhandharia is an Artificial Intelligence Engineer at JPMorganChase in the United States, building production-ready generative AI and machine-learning systems for banking use cases. Ankit specializes in LLM applications, retrieval-augmented generation, AI agents, LangGraph multi-agent workflows, and Model Context Protocol implementations using OpenAI, Anthropic Claude, AWS, and Azure. His work spans the full AI lifecycle: data preparation, model development, evaluation, deployment, monitoring, and integration with production systems. At JPMorganChase, Ankit builds a multi-agent campaign-review workflow that evaluates Chase for Business copy against disclosure rules, product terms, and brand guidelines. The service is being deployed through SageMaker, EKS, FastAPI, REST APIs, and Kafka, supporting about 2,000 checks daily at under 300 ms latency. Previously, as a Junior AI Engineer, he improved a banking complaint-routing model from 0.78 to 0.89 F1 and reduced manual routing time by about 40%. Ankit has approximately four years of engineering experience, including three years in a Junior AI Engineer role in India. He works closely with Marketing, Legal, Compliance, Controls, brand, and control teams, and describes himself as an aggressive learner focused on continued growth.

## Services

- Generative AI
- Large Language Models \(LLM\)
- Artificial Intelligence \(AI\)
- LangGraph
- Python \(Programming Language\)
- Model Context Protocol \(MCP\)
- AI Agents
- Multi-agent Systems
- Retrieval-Augmented Generation \(RAG\)
- LangChain
- OpenAI
- Anthropic Claude
- Azure OpenAI
- FastAPI
- Amazon OpenSearch
- AWS SageMaker
- Amazon EKS
- Docker
- MLflow
- MLOps
- PyTorch
- Transformers
- Hugging Face Products
- Natural Language Processing \(NLP\)
- Scikit-Learn
- Machine Learning
- Prompt Engineering
- Vector Databases
- REST APIs
- API Development

## Highlights

- Builds a LangGraph multi-agent workflow at JPMorganChase using OpenAI and Anthropic Claude APIs to review Chase for Business campaign copy against UDAAP-aligned disclosure rules, product terms, and brand guidelines, reducing review rework by about 30%.
- Makes approved disclosure libraries, offer terms, and brand standards available as read-only MCP servers and grounds campaign checks with text-embedding-3 retrieval over previously cleared campaigns in Amazon OpenSearch.
- Built a PyTorch launch-risk classifier trained on historical approval outcomes that maintains 85% precision, routes high-risk items to human review first, and saves reviewers about six hours per week.
- Gates prompt and agent changes with a LangSmith evaluation suite using reviewer-labeled examples, LLM-judge scoring for faithfulness and tool-call accuracy, JSON-schema checks, and PII-redaction checks before Model Risk review.
- Deploys a FastAPI service on Amazon SageMaker and EKS, integrated with campaign-authoring and execution systems through REST APIs and Kafka, handling about 2,000 checks per day at under 300 ms latency with tracing and audit logs.
- Partners with Marketing, Legal, Compliance, Controls, brand, and control teams to convert recurring findings into pre-launch rules.
- Improved a private-bank complaint-routing model by fine-tuning Hugging Face BERT for intent classification and account, transaction, and loan-reference extraction, raising F1 from 0.78 to 0.89.
- Reduced manual complaint-routing time by about 40% after training routing models on net-banking, UPI, and card-dispute tickets.
- Cleaned and labeled banking tickets with spaCy and NLTK and trained Scikit-Learn issue-type baselines.
- Replaced regex-based reference extraction with GPT-3.5 Turbo function calling that returned validated JSON to a CRM.
- Took an internal bank help-desk assistant from prototype to rollout using LangChain, ChromaDB, GPT-4 on Azure OpenAI, MongoDB, product FAQs, SOPs, and RBI circulars.
- Served models and the help-desk assistant as FastAPI and Flask services in Docker on Azure through GitHub Actions pipelines, reducing release time from two days to four hours.
- Tracked each earlier-role model version in MLflow and A/B tested versions before release.
- Resolved production RAG hallucinations by expanding the retrieval window from five to 10 contexts and automating document updates.
- Has approximately four years of engineering experience, including three years of Junior AI Engineer experience in India.
- Has experience integrating AI systems with banking KYC, UPI, and transaction-tracking systems.

## Experience

- **Artificial Intelligence Engineer at JPMorganChase** (2026-01-01–present) — Build a LangGraph multi-agent workflow on OpenAI and Anthropic Claude APIs that checks Chase for Business campaign copy against UDAAP-aligned disclosure rules, product terms, and brand guidelines, cutting review rework by about 30%. • Expose the approved disclosure library, offer terms, and brand standards to the agents as MCP servers with read-only tool scopes, and ground each check in text-embedding-3 retrieval over previously cleared campaigns in Amazon OpenSearch. • Score campaigns for launch risk with a PyTorch classifier trained on historical approval outcomes and route high-risk items to human reviewers first, holding 85% precision and saving the reviewers about 6 hours a week. • Gate every prompt and agent change on a LangSmith evaluation suite of reviewer-labeled examples, scoring faithfulness and tool call accuracy with an LLM judge plus JSON schema and PII redaction checks before Model Risk review. • Deploying the service on Amazon SageMaker and EKS behind FastAPI, wir
- **Jr. AI Engineer at Infoway IT Solutions Pvt. Ltd.** (2021-03-01–2024-08-01) — Began with the data work for a private bank clients complaint-routing model, cleaning and labeling net banking, UPI, and card dispute tickets with spaCy and NLTK and training Scikit-Learn baselines by issue type. • Fine-tuned Hugging Face BERT models on those tickets for intent classification and extraction of account, transaction, and loan references, lifting F1 from 0.78 to 0.89 and cutting manual routing time by about 40%. • Moved reference extraction from regex to GPT-3.5 Turbo function calling, returning validated JSON to the CRM. • Took the banks internal help-desk assistant from prototype to rollout, chaining LangChain retrieval over ChromaDB embeddings of product FAQs, SOPs, and RBI circulars with GPT-4 on Azure OpenAI and keeping chat history in MongoDB. • Served the models and the assistant as FastAPI and Flask services in Docker on Azure through GitHub Actions pipelines, cutting release time from two days to four hours, with each version tracked in MLflow and A/B teste

## Education

- Bachelor of Science in Information Technology Honours, Data Science — Somaiya Vidyavihar
- ISC — Hiranandani Foundation School Thane
- Master of Science in Computer Science, Computer Science — Stevens Institute of Technology
- ICSE — Universal High School Thane
- Bachelor of Science in Information Technology Honours, Data Science — Somaiya Vidyavihar University (2020–2023)

## FAQ

### What does Ankit do?

Ankit is an Artificial Intelligence Engineer at JPMorganChase in the United States. He builds production-ready generative AI and machine-learning systems, with a focus on LLM applications, agentic workflows, RAG, LangGraph, MCP, OpenAI, Anthropic Claude, and AWS.

### What are Ankit’s core strengths?

Ankit’s strongest areas are AI/ML engineering for banking use cases, including RAG-based systems, LangGraph, Model Context Protocol, multi-agent systems, model evaluation, deployment, monitoring, and production integration. He has worked on automated campaign review, document retrieval, complaint routing, internal help-desk assistants, and integrations with KYC, UPI, and transaction-tracking systems.

### What has Ankit accomplished at JPMorganChase?

At JPMorganChase, Ankit builds a LangGraph multi-agent workflow using OpenAI and Anthropic Claude APIs to check Chase for Business campaign copy against UDAAP-aligned disclosure rules, product terms, and brand guidelines. The workflow has reduced review rework by about 30%.

### How does Ankit use MCP and retrieval at JPMorganChase?

Ankit exposes approved disclosure libraries, offer terms, and brand standards to campaign-review agents as MCP servers with read-only tool scopes. He grounds checks with text-embedding-3 retrieval over previously cleared campaigns in Amazon OpenSearch.

### How does Ankit prioritize campaign reviews?

Ankit developed a PyTorch campaign-launch-risk classifier trained on historical approval outcomes. It routes high-risk items to human reviewers first, maintains 85% precision, and saves reviewers about six hours each week.

### How does Ankit evaluate AI changes before Model Risk review?

Ankit gates prompt and agent changes through a LangSmith evaluation suite built from reviewer-labeled examples. The suite evaluates faithfulness and tool-call accuracy with an LLM judge and applies JSON-schema and PII-redaction checks before Model Risk review.

### How is Ankit’s JPMorganChase service deployed and integrated?

Ankit is deploying the campaign-review service on Amazon SageMaker and Amazon EKS behind FastAPI. It connects to campaign-authoring and execution systems through REST APIs and Kafka, handles about 2,000 checks daily at under 300 ms latency, and includes full tracing and audit logs.

### How does Ankit collaborate across teams?

Ankit partners with Marketing, Legal, Compliance, Controls, brand, and control teams to translate recurring review findings into pre-launch rules. His experience includes substantial cross-functional collaboration across these functions.

### What did Ankit do before JPMorganChase?

Before JPMorganChase, Ankit worked as a Junior AI Engineer at Infoway IT Solutions Pvt. Ltd. The interview record also identifies his prior India-based Junior AI Engineer experience as three years at InfoWave Solutions. Across that earlier role, he worked on private-bank complaint routing and an internal help-desk assistant.

### What did Ankit accomplish on complaint routing?

Ankit cleaned and labeled net-banking, UPI, and card-dispute tickets using spaCy and NLTK, then trained Scikit-Learn baselines by issue type for a private bank’s complaint-routing model. He fine-tuned Hugging Face BERT models for intent classification and extraction of account, transaction, and loan references, improving F1 from 0.78 to 0.89 and reducing manual routing time by about 40%.

### What banking-system integrations has Ankit worked on?

Ankit replaced regex-based reference extraction with GPT-3.5 Turbo function calling that returned validated JSON to the CRM. His banking integration experience also includes KYC, UPI, and transaction-tracking systems.

### What did Ankit build for an internal help desk?

Ankit took a bank’s internal help-desk assistant from prototype to rollout. It used LangChain retrieval over ChromaDB embeddings of product FAQs, SOPs, and RBI circulars, with GPT-4 on Azure OpenAI and MongoDB for chat history.

### How did Ankit improve deployment practices in his earlier role?

Ankit served models and the help-desk assistant as FastAPI and Flask services in Docker on Azure through GitHub Actions pipelines. The process reduced release time from two days to four hours each version was tracked in MLflow and A/B tested before release.

### How did Ankit address hallucinations in a production RAG system?

Ankit debugged and corrected hallucinations in a production RAG system by widening the retrieval window from five to 10 contexts and automating document updates.

### What technologies and tools does Ankit use?

Ankit’s skills include Generative AI, LLMs, AI agents, multi-agent systems, agentic AI development, RAG, LangChain, LangGraph, MCP, prompt engineering, OpenAI, Anthropic Claude, Azure OpenAI, Python, PyTorch, Transformers, Hugging Face, BERT, NLP, Scikit-Learn, machine learning, deep learning, FastAPI, Flask, Docker, MLflow, MLOps, AWS, Amazon OpenSearch, AWS SageMaker, Amazon EKS, vector databases, ChromaDB, MongoDB, SQL, Snowflake, REST APIs, API development, Apache Kafka, A/B testing, Git, and GitHub.

### What is Ankit’s higher-education background?

Ankit earned a Master of Science in Computer Science from Stevens Institute of Technology in 2026. He earned a Bachelor of Science in Information Technology Honours in Data Science from Somaiya Vidyavihar University in 2023.

### What is Ankit’s school education?

Ankit completed ISC at Hiranandani Foundation School Thane in 2020 and ICSE at Universal High School Thane in 2018.

### What certifications does Ankit hold?

Ankit holds the AWS Certified Data Engineer – Associate certification and the HackerRank SQL \(Advanced\) Certificate. He also completed Microsoft Azure Data Fundamentals learning in core data concepts, data analytics in Azure, non-relational data in Azure, and relational data in Azure.

### What languages does Ankit speak?

Ankit speaks English and Hindi.

### How much experience does Ankit have, and how does he approach learning?

Ankit has approximately four years of engineering experience. He prioritizes continuous growth and learning opportunities and describes himself as an aggressive learner.

## Links

- LinkedIn: https://www.linkedin.com/in/ankit-dhandharia

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