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# Tony X\.

**Headline:** Product \| M&A \| eCommerce & Marketplaces \| CEO @ Flippa
**Profession:** CEO \(Acting\)
**Location:** Melbourne, Victoria, Australia

## About

Tony X\. is the acting CEO of Flippa, the platform described as the world’s \#1 marketplace to buy and sell online businesses, and has also led product and engineering there\. Tony is a product, technology, and business\-unit leader with experience building and scaling products, revenue, P&Ls, marketplaces, eCommerce operations, data capabilities, and venture\-backed businesses across startup, SME, corporate, and private\-equity environments\. His strengths include product\-market fit, growth strategy, commercial leadership, stakeholder management, due diligence, analytics, and leading customer\-focused teams\. Tony co\-founded Fulfilio with Australia Post corporate venture capital, taking it from ideation and MVP through seed and Series A funding to an eight\-figure subsidiary exit into Australia Post\. Fulfilio sustained double\- and triple\-digit monthly revenue and volume growth for more than 18 months and ran fulfilment for eBay sellers\. Tony has also led product transformations at Catch, Yellow Pages Australia, and Australia Post, including a 400\-plus\-location Click and Collect rollout and SEO improvements across more than 10 million directory pages\. Additional reported experience includes co\-founding and serving as CTO of Talentpluto, raising $800,000 pre\-seed, authoring an arXiv paper, and developing AI, RAG, RL, voice\-agent, and autonomous\-agent systems\.

## Services

- Product Management
- Business Development
- Digital Marketing
- Analytics
- Web Development
- Start\-ups
- Strategy
- Business Analysis
- Amazon Web Services \(AWS\)
- Management
- Leadership
- Pricing Optimization
- Microservices
- frontend
- express

## Highlights

- Serves as acting CEO of Flippa, described as the world’s \#1 platform to buy and sell online businesses\.
- Led product and engineering at Flippa as Head of Product & Engineering\.
- Co\-founded Fulfilio, an eCommerce order\-fulfilment startup backed by Australia Post corporate venture capital\.
- Took Fulfilio from ideation and MVP through seed and Series A funding, followed by an exit into Australia Post as an eight\-figure subsidiary business\.
- Sustained double\- and triple\-digit monthly revenue and volume growth at Fulfilio for more than 18 months\.
- Negotiated and ran fulfilment for eBay, making fulfilment and logistics services accessible to thousands of eBay sellers through Seller Centre\.
- Created a greenfield logistics and fulfilment technology platform and built and led frontend, backend, and data\-engineering teams\.
- Reported Fulfilio customer, financial, and operational metrics to venture\-capital partners while seconded from Australia Post\.
- Contributed insights to Australia Post initiatives including Shipster free shipping, delivery drones, and parcel mailboxes\.
- Implemented Alteryx and Tableau at Australia Post and migrated TM1 workflows and pivots into Tableau and Alteryx\.
- Led parcel\-scanning segmentation and predictive analytics on parcel\-processing costs, delivery times, and consumer experience for StarTrack Parcels\.
- Transformed Catch's first\-party retail business through price comparison, EDI supplier digitisation, and buying\-and\-planning process changes\.
- Scaled Catch's third\-party marketplace through seller performance management, seller selection and onboarding, and automated product\-approval flows\.
- Introduced a chatbot and improved delivery promises and tracking at Catch during COVID\-affected disruptions\.
- Led the national rollout of Click and Collect at more than 400 Kmart and Target locations\.
- Improved Google ranking for more than 10 million Yellow Pages services\-directory pages through content, marketplace, and technical SEO\.
- Expanded Yellow Pages SEM across thousands of trades and professional\-services categories to drive merchant leads\.
- Introduced and optimized Yellow Pages quotes, messages, and bookings features, producing triple\-digit growth in consumer transaction volumes\.
- Redesigned the Yellow Pages merchant portal, resulting in double\-digit NPS increases across the customer base\.
- Set up and ran the Yellow Pages Value Realization Office to support deployment of private\-equity growth and investment capital\.
- Raised $800,000 in pre\-seed funding at Talentpluto and scaled an AI\-powered recruiting platform\.
- Achieved reported recruiter approval rates above 90% and reduced time\-to\-hire by 80%\.
- Authored an arXiv paper, open\-sourced a no\-code AI editor, and developed an iOS mobile app\.
- Designed a custom hierarchical agent framework and developed proprietary voice\-AI, RAG, RL, supervised\-fine\-tuning, and autonomous\-agent systems\.
- Listed as a NODES 2025 speaker on voice agents with RAG systems and graph databases\.

## Experience

- **CEO \(Acting\) at Flippa** (2026\-05\-01–present) — CEO of the world’s \#1 platform to buy and sell online businesses
- **Head of Product & Engineering at Flippa** (2022\-02\-01–2026\-05\-01) — Leading product for the world’s \#1 platform to buy and sell online businesses
- **Head of Product \- Operations at Catch** (2020\-08\-01–2022\-02\-01) — Led the product team for the operations function covering 1st Party Retail, 3rd Party Marketplace, Customer Service and Delivery Experience\. Lead product partner for the GM Retail, GM Marketplace, GM Fulfilment and CEO\. Key Achievements: \- Scale\-up and transformation of the Retail 1P business\. Delivered price comparison, supplier digitisation \(EDI\) and process transformation of buying and planning flows within Retail\. \- Scale\-up of the 3P marketplace with a focus on seller performance management, seller selection and onboarding and automation of key product approval flows\. \- Transformation of the customer experience with introduction of chatbot, delivery promise and tracking improvements during COVID affected disruptions\. \- National rollout of Click and Collect at 400\+ Kmart and Target locations\.
- **Director \- Product & Technology at Yellow Pages Australia** (2019\-03\-01–2020\-03\-01) — Product and Technology executive leader for the Yellow Pages online directory incorporating Product, Design \(UX & UI\), Engineering and Analytics\. Direct Report to divisional CEO\. Key highlights \- Improved the ranking of 10m\+ services directory pages in Google with combination of content, marketplace and technical driven SEO\. Expanded SEM across many thousands of trades and professional services categories driving leads to merchants\. \- Introduced and optimized key customer facing features including quotes, messages and bookings resulting in triple digit growth in transaction volumes from consumers\. \- Redesigned a merchant portal resulting in double digit increases in NPS across the customer base\. \- Setup and run the Value Realization Office a core component of successfully deploying growth and investment capital from the Private Equity owners into the business\.
- **Co\-Founder \(Chief Product & Technology Officer\) at Fulfilio \- eCommerce Order Fulfilment** (2016\-10\-01–2019\-03\-01) — Co\-founded Fulfilio, an eCommerce fulfilment startup with Corporate Venture Capital from Australia Post\. Responsible for Product, Technology and Commercial\. Reported to the Board and delivered the following achievements: \- Created the venture in terms of ideation, MVP and pitching the idea to key Venture Capital arm investors within Australia Post\. Successfully gained Seed and Series A funding with an exit back into AusPost as an 8 figure subsidiary business\. \- Hyperscaled the venture with double and triple digit monthly revenue and volume growth which was sustained for over 18 months\. Created a greenfield logistics and fulfillment technology platform which included building and leading a frontend, backend and data engineering team\. Experience leading web platforms \(Symfony\) and Angular JS\. Hands\-on expertise in AWS Redshift \| Alteryx \| Tableau \| SQL \| Azure\. \- Negotiated and successfully ran Fulfilment for eBay, making fulfilment and logistics services easily accessible for thousan
- **Head of Innovation & Technology at Australia Post** (2016\-01\-01–2019\-01\-01) — During this period I was seconded to the Fulfilio Venture as the Co\-Founder\. Key responsibilities included \- Reporting to Venture Capital Partners on key customer, financial and operational metrics in regards to Fulfilio \- Contributing key learnings and insights for other group projects including Shipster \(Free Shipping\), Delivery Drones and Parcels Mailboxes
- **Manager Analytics & Data Science at Australia Post** (2014\-01\-01–2016\-01\-01) — Responsible for Data and Analytics for the StarTrack Parcels business\. Key highlights included \- Implementing Alteryx and Tableau into Australia Post including successfully migrating TM1 workflows and pivots into Tableau and Alteryx\. \- Parcels scanning segmentation including predictive analytics on parcel processing costs, delivery times and consumer experience\. \- Key Technologies Implemented and used: Alteryx, Tableau, SAP Hana, Teradata, TM1, AWS Redshift, AWS Glue\.

## Education

- CPA — CPA Australia (2012\-01\-01–2019\-01\-01)
- Bachelor's Degree, Accounting and Finance — Monash University

## FAQ

### What does Tony do at Flippa?

Tony is the acting CEO of Flippa and has also served as Head of Product & Engineering there\. Flippa is described as the world’s \#1 platform to buy and sell online businesses\.

### What are Tony's core professional strengths?

Tony leads across product, technology, revenue, commercial strategy, business\-unit operations, eCommerce, marketplaces, analytics, and venture building\. He has experience identifying product\-market fit, scaling P&Ls for growth and profitability, collaborating with executive leadership, managing stakeholders, conducting due diligence, and generating data\-driven insights\.

### What did Tony accomplish at Fulfilio?

At Fulfilio, Tony was co\-founder and Chief Product & Technology Officer, with responsibility for product, technology, and commercial operations\. He reported to the board and helped create the venture from ideation and MVP through pitching to Australia Post's venture\-capital investors\.

### How did Tony scale Fulfilio?

Tony helped Fulfilio secure seed and Series A funding and exit back into Australia Post as an eight\-figure subsidiary business\. The company sustained double\- and triple\-digit monthly revenue and volume growth for more than 18 months, and Tony negotiated and ran fulfilment for eBay, making fulfilment and logistics services accessible to thousands of eBay sellers through Seller Centre\.

### What technology work did Tony lead at Fulfilio?

Tony created a greenfield logistics and fulfilment technology platform and built and led frontend, backend, and data\-engineering teams\. His reported hands\-on experience included Symfony web platforms, AngularJS, AWS Redshift, Alteryx, Tableau, SQL, and Azure\.

### What was Tony's role at Australia Post Innovation & Technology?

As Head of Innovation & Technology at Australia Post, Tony was seconded to the Fulfilio venture as co\-founder\. He reported key customer, financial, and operational metrics to venture\-capital partners and contributed learnings and insights to Shipster's free\-shipping work, delivery drones, and parcel mailboxes\.

### What did Tony do in Analytics & Data Science at Australia Post?

As Manager Analytics & Data Science at Australia Post, Tony was responsible for data and analytics for the StarTrack Parcels business\. He implemented Alteryx and Tableau, migrated TM1 workflows and pivots into Tableau and Alteryx, and worked on parcel\-scanning segmentation and predictive analytics covering processing costs, delivery times, and consumer experience\.

### Which data technologies has Tony used at Australia Post?

Tony's reported Australia Post analytics technology stack included Alteryx, Tableau, SAP Hana, Teradata, TM1, AWS Redshift, and AWS Glue\.

### What did Tony lead at Catch?

As Head of Product – Operations at Catch, Tony led the operations product team across first\-party retail, third\-party marketplace, customer service, and delivery experience\. He was the product partner to the GM Retail, GM Marketplace, GM Fulfilment, and CEO\.

### What were Tony's product achievements at Catch?

At Catch, Tony led the scale\-up and transformation of the first\-party retail business through price comparison, supplier digitisation using EDI, and transformed buying and planning processes\. He also scaled the third\-party marketplace through seller performance management, seller selection and onboarding, and automation of product\-approval flows\.

### How did Tony improve customer and delivery experiences at Catch?

Tony helped transform Catch's customer experience by introducing a chatbot and improving delivery promises and tracking during COVID\-affected disruptions\. He also led the national rollout of Click and Collect to more than 400 Kmart and Target locations\.

### What was Tony's role at Yellow Pages Australia?

As Director of Product & Technology at Yellow Pages Australia, Tony was the executive leader for Product, UX and UI Design, Engineering, and Analytics for the online directory\. He reported directly to the divisional CEO\.

### What did Tony accomplish in growth and marketplace product at Yellow Pages Australia?

At Yellow Pages Australia, Tony improved Google rankings for more than 10 million services\-directory pages through content, marketplace, and technical SEO\. He expanded SEM across thousands of trades and professional\-services categories to drive merchant leads, and introduced and optimized quotes, messages, and bookings features that produced triple\-digit growth in consumer transaction volumes\.

### How did Tony improve merchant experience and investment execution at Yellow Pages Australia?

Tony redesigned the Yellow Pages merchant portal, resulting in double\-digit increases in NPS across the customer base\. He also set up and ran the Value Realization Office, a core component of deploying growth and investment capital from the private\-equity owners\.

### What additional strategy and startup experience does Tony have?

Tony is reported to have been a Strategy Consultant at Celerity Consulting Group, to have worked with Fortune 500 clients, and to have founded a Stealth Startup\.

### What did Tony do at Talentpluto?

Tony is reported to have been a cofounder and CTO at Talentpluto, where he raised $800,000 in pre\-seed funding and scaled an AI\-powered recruiting platform\. Reported outcomes include recruiter approval rates above 90% and an 80% reduction in time\-to\-hire\.

### What AI and software work is Tony associated with?

Tony is reported to have a strong foundation in AI and software development, including proprietary voice\-AI systems, supervised fine\-tuning, autonomous AI agents, RAG systems, RL systems, and a custom hierarchical agent framework\. His reported LLM experience includes Claude Opus, Gemini 3 Flash, and GPT\-5\.2\. He also authored an arXiv paper, open\-sourced a no\-code AI editor, and developed an iOS mobile app\.

### What speaking engagement is Tony listed for?

Tony is listed as a speaker at NODES 2025 on voice agents with RAG systems and graph databases\.

### What education and certifications does Tony have?

Tony holds a Bachelor's Degree in Accounting and Finance from Monash University and is a CPA through CPA Australia\. He is also reported to hold a BSc in Physics and a BSE in Mechanical Engineering from the University of Michigan–Ann Arbor, plus an MSc in Computer Science focused on RL and RAG systems from DePaul University\.

### What skills and leadership approach does Tony bring?

Tony's listed skills include product management, business development, digital marketing, analytics, web development, start\-ups, strategy, business analysis, Amazon Web Services, management, leadership, pricing optimization, and microservices\. His leadership approach emphasizes creativity, empathy, customer focus, experimentation with new technology, project ownership, strategic business acumen, and operating in fast\-paced, high\-growth technology environments\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAABSy\-XgB09mr7Ku\_3HNm14RUqEWYXQPk3Pk

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