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# Philip Tieu

**Headline:** Sr. Instructional Designer
**Profession:** Sr. Instructional Designer
**Location:** San Francisco Bay Area

## About

Philip Tieu is a Senior Instructional Designer at Adobe who creates digital and instructor-led learning experiences, with particular strength in combining instructional design, video production, and learner-engagement data. Philip delivers virtual content through learning management systems including Adobe Captivate Prime, Bloom by Intellum, and Meridian Knowledge Systems develops eLearning and in-person materials interviews subject-matter experts reviews scripts for quality and manages projects and resources in Trello and Smartsheet. Philip’s media-production capabilities include editing video in Adobe Premiere Pro for Marketo.com, capturing and editing demonstrations in Camtasia, and producing learning content with Microsoft PowerPoint and Adobe Captivate. At Adobe, Philip transformed traditional classroom material into a video library that became more popular than paid in-person classes. By using viewership and engagement data to demonstrate demand and address stakeholder resistance, Philip secured a $500,000 production budget and scaled work from individual contributions to larger productions with professional actors and studio resources. Philip also has experience developing retail learning programs, digital publishing and SEO content, advertising assets, photography, technical support, social media, and email marketing. Philip holds a Bachelor of Arts in Studio Arts from UC Irvine.

## Services

- Design Tools
- Talent Development
- Face-to-face Training
- Learning Management Systems
- E-Learning
- ActionScript
- Lightroom
- Adobe Creative Suite
- Photoshop
- Photography
- Online Advertising
- Advertising
- Art
- Graphics
- SEO
- Video
- Typography
- Publishing
- CMS
- Social Networking

## Highlights

- Built a video library at Adobe that converted traditional classroom content into a video series more popular than paid in-person classes.
- Used viewership data and engagement metrics to demonstrate value, overcome stakeholder resistance, and secure a $500,000 production budget at Adobe.
- Scaled from individual-contributor work to managing larger productions with professional actors and studio resources.
- Turned a failing $5,000 course into a pilot.
- Delivers virtual content through Adobe Captivate Prime, Bloom by Intellum, and Meridian Knowledge Systems.
- Creates in-person and eLearning content with Microsoft PowerPoint and Adobe Captivate.
- Interviews subject-matter experts to verify or update learning content and performs final quality-assurance reviews of scripts.
- Edits video files in Adobe Premiere Pro before uploading them to Marketo.com and captures and edits demonstrations in Camtasia.
- Manages projects and resources with Trello and Smartsheet.
- Developed job aids and eLearnings for retail staff supporting Nintendo of America, Best Buy, and Kroger at Advantage Solutions.
- Designed instructor-led training for internal management programs at Advantage Solutions.
- Created sample job aids, eLearnings, and videos for account executives’ client pitches at Advantage Solutions.
- Supported and trained talent development specialists in Adobe software at Advantage Solutions.
- Catalogued articles with metadata tags, keywords, and content descriptions in a CMS at Source Interlink Companies.
- Optimized content for SEO and published print articles as digital counterparts to promote online advertising revenue at Source Interlink Companies.
- Designed magazine-advertisement, website, and flyer graphics and layouts at EuroCar.
- Captured and edited exotic-car images for eCommerce photography at EuroCar.
- Operated a three-camera audio/visual system connecting EuroCar’s sales team with overseas customers and provided computer and vehicle technical support.
- Wrote online-magazine articles and captured photographs at iUNITE Media Group, Inc.
- Designed and distributed email marketing campaigns, maintained social updates across forums, Facebook, and Twitter, and reported web traffic through Google Analytics at iUNITE Media Group, Inc.
- Produced and retouched images selected for UC Irvine websites and catalogs, guided incoming photographers in camera use and Adobe Photoshop CS5, and assisted video staff during commercial productions.

## Experience

- **Senior Instructional Designer at Adobe** (2015-04-01–2024-01-01) — Delivering virtual content on multiple Learning Management Systems including Adobe Captivate Prime, Bloom by Intellum, and Meridian Knowledge Systems • Creating both in person and eLearning content using Microsoft PowerPoint and Adobe Captivate • Interviewing Subject Matter Experts \(SMEs\) to verify or update content as needed • Performing Quality Assurance checks by providing the final review on scripts • Editing video files in Adobe Premiere Pro before uploading to Marketo.com • Capturing and editing demonstrations using Camtasia • Manage projects and resources using Trello and Smartsheet
- **Content Developer at BDS Connected Solutions, LLC.** (2015-03-01–2015-04-01)
- **Content Developer at Carrington Mortgage Holdings** (2014-06-01–2015-03-01)
- **Instructional Designer at Advantage Solutions** (2013-08-01–2014-06-01) — Develop job aids and e-Learnings to retail staff for Nintendo of America, Best Buy, and Kroger • Design Instructor Led Training for internal management programs • Create sample job aids, e-Learnings, and videos for account executives in client pitches • Support and train talent development specialists in Adobe software
- **Content Creator at EuroCar** (2011-06-01–2013-07-01) — Designed graphics and layouts for magazine advertisements, websites, and flyers • Captured and edit images of exotic cars to be used as eCommerce photography • Collaborated with marketing coordinator to improve and carry out advertising campaigns • Operated a three camera audio/visual system to bridge sales team with overseas customers • Provide technical support to clients and employees with computers and vehicles
- **Photographer and Retoucher at UC Irvine** (2009-09-01–2010-06-01) — Produced and retouched images that were selected for use on websites and catalogs • Guided incoming photographers on camera use and Adobe Photoshop CS5 • Provided assistance to video staff during commercial productions
- **Social Media Assistant at iUNITE Media Group, Inc.** (2008-10-01–2010-04-01) — Wrote articles and captured photographs for online magazine • Designed and distributed e-mail marketing campaigns to draw more clients • Maintained social networking updates on various forums, Facebook, and Twitter • Tracked and reported web-traffic using Google Analytics
- **Assistant Web Producer at Source Interlink Companies** (2008-02-01–2009-03-01) — Catalogued articles by creating metadata tags, keywords, and content descriptions on the company’s CMS • Catered content to maximize SEO value • Published print articles as digital counter-parts to promote online advertising revenue

## Education

- Bachelor of Arts, Studio Arts — UC Irvine (2006-01-01–2010-01-01)

## FAQ

### What does Philip do at Adobe?

Philip is a Senior Instructional Designer at Adobe. Philip develops virtual, eLearning, and in-person learning content works with subject-matter experts to verify and update material performs final script quality-assurance reviews edits learning videos captures demonstrations and manages projects and resources.

### Which learning management systems does Philip use?

Philip delivers virtual content across Adobe Captivate Prime, Bloom by Intellum, and Meridian Knowledge Systems.

### What instructional-design and media-production tools does Philip use?

Philip creates in-person and eLearning content using Microsoft PowerPoint and Adobe Captivate. Philip also captures and edits demonstrations in Camtasia and edits video files in Adobe Premiere Pro before uploading them to Marketo.com.

### What notable learning project did Philip lead at Adobe?

Philip transformed traditional classroom content into a video series and library at Adobe. The video offering proved more popular than paid in-person classes.

### How did Philip use learning data to gain support for a project?

Philip used viewership data and engagement metrics to demonstrate the value of the video library and overcome stakeholder resistance. That work secured a $500,000 production budget.

### What production leadership experience does Philip have?

Philip has scaled from an individual contributor to managing larger productions that used professional actors and studio resources.

### How does Philip approach learner-focused content improvement?

Philip has experience simplifying content around learners’ actual needs. Philip has also turned a failing $5,000 course into a pilot.

### What did Philip do at Advantage Solutions?

Philip develops job aids and eLearnings for retail staff supporting Nintendo of America, Best Buy, and Kroger. Philip also designs instructor-led training for internal management programs, creates sample job aids, eLearnings, and videos for account executives’ client pitches, and supports and trains talent development specialists in Adobe software.

### Where has Philip worked as a Content Developer?

Philip was a Content Developer at Carrington Mortgage Holdings.

### What was Philip’s role at BDS Connected Solutions, LLC.?

Philip was also a Content Developer at BDS Connected Solutions, LLC.

### What did Philip do as an Assistant Web Producer at Source Interlink Companies?

At Source Interlink Companies, Philip catalogued articles in the company CMS by creating metadata tags, keywords, and content descriptions. Philip tailored content for SEO and published print articles as digital counterparts to support online advertising revenue.

### What did Philip do at EuroCar?

At EuroCar, Philip designed graphics and layouts for magazine advertisements, websites, and flyers captured and edited exotic-car images for eCommerce photography collaborated on advertising campaigns operated a three-camera audio/visual system connecting the sales team with overseas customers and provided technical support for clients and employees using computers and vehicles.

### What did Philip do as a Social Media Assistant at iUNITE Media Group, Inc.?

At iUNITE Media Group, Inc., Philip wrote articles and captured photographs for an online magazine, designed and distributed email marketing campaigns, maintained social-networking updates across forums, Facebook, and Twitter, and tracked and reported web traffic using Google Analytics.

### What did Philip do as a Photographer and Retoucher at UC Irvine?

At UC Irvine, Philip produced and retouched images selected for websites and catalogs, guided incoming photographers in camera use and Adobe Photoshop CS5, and assisted video staff during commercial productions.

### What is Philip’s education?

Philip earned a Bachelor of Arts in Studio Arts from UC Irvine.

### What skills does Philip bring to instructional design and content work?

Philip’s listed skills include design tools, talent development, face-to-face training, learning management systems, e-learning, ActionScript, Lightroom, Adobe Creative Suite, Photoshop, photography, online advertising, advertising, art, graphics, SEO, video, typography, publishing, CMS, and social networking.

### What kind of learning work does Philip prioritize?

Philip’s experience blends media production with instructional design, and Philip prefers digital-first, media-based learning delivery methods over traditional classroom instruction. Philip seeks instructional and educational roles where this production experience is valued and used.

## Links

- LinkedIn: https://www.linkedin.com/in/philiptieu

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