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# Ellen Wu

**Headline:** GTM @ GlossGenius
**Profession:** Account Executive
**Location:** New York, New York, United States

## About

Ellen Wu works in go\-to\-market at GlossGenius\. Her record also lists a current Account Executive role at Genius AI and current work at a beauty and wellness software startup with a payments business model\. Ellen is strongest in owning customer journeys from sales through post\-sale implementation, maintaining close communication through complex customer needs, and coordinating across data, onboarding, finance, and payments teams\. She combines customer success and operations work with outbound account\-executive experience, CPG product development experience, and quantitative research training\. Ellen has successfully onboarded and retained a high\-value customer that is now expanding its business\. She has built quantitative ROI cases to support customer\-success investments and executed a complex, multi\-decade data migration using AI tools and cross\-functional coordination\. Ellen uses Claude AI for data\-processing workflows and focuses on solving implementation challenges while sustaining strong customer relationships\. Her prior experience includes roles with ODDITY — METHODIQ, Emory University School of Medicine’s Hess\-Jinnah Lab, Guidepoint, Emory University’s Department of Economics, RapidRatings, Laser Bounce, and RxSense\. She holds a bachelor’s degree in Economics and Human Health from Emory University\.

## Services

- Python \(Programming Language\)
- Microsoft Excel
- Customer Relationship Management \(CRM\)

## Highlights

- Successfully onboarded and retained a high\-value customer that is now expanding its business\.
- Owns the customer journey end to end, spanning sales and post\-sale work\.
- Built quantitative ROI cases to justify customer\-success investments\.
- Executed a complex, multi\-decade data migration using AI tools and cross\-team coordination\.
- Maintains strong customer relationships through complex implementations with close communication and problem\-solving\.
- Coordinates across data, onboarding, finance, and payments teams while managing customer relationships\.
- Uses Claude AI for data\-processing workflows\.
- Has experience across product development in CPG, outbound account\-executive work at an AI startup, and operations/customer\-success work\.
- Analyzed the financial impact of the 1918 influenza pandemic on U\.S\. railroad companies using Moody’s Manuals and early\-20th\-century IPO data under Dr\. Caroline Fohlin\.

## Experience

- **Account Executive at Genius AI** (2025\-12\-01–present)
- **Product Development Coordinator at ODDITY** (2025\-06\-01–2025\-10\-01) — METHODIQ
- **Client Services Associate at Guidepoint** (2024\-06\-01–2024\-08\-01) — Institutional healthcare
- **Business Analyst at RxSense** (2023\-06\-01–2023\-08\-01)
- **Research Assistant at Emory University Department of Economics** (2023\-02\-01–2023\-12\-01) — Analyzed the financial impact of the 1918 influenza pandemic on U\.S\. railroad companies using Moody’s Manuals and early 20th\-century IPO data under Dr\. Caroline Fohlin
- **Client Management Intern at RapidRatings** (2022\-06\-01–2022\-08\-01)
- **Clinical Research Assistant at Emory University School of Medicine** (2022\-03\-01–2025\-05\-01) — Hess\-Jinnah Lab \(Department of Neurology\)
- **Staff Member at Laser Bounce \- Family Fun Centers** (2021\-06\-01–2021\-08\-01)

## Education

- Exchange Program — National University of Singapore (2024\-01\-01–2024\-05\-01)
- High School Diploma — The Bronx High School of Science
- Bachelor's degree, Economics, Human Health — Emory University

## FAQ

### What does Ellen do?

Ellen works in go\-to\-market at GlossGenius\. Her experience record also lists a current Account Executive role at Genius AI and current work at a beauty and wellness software startup with a payments business model\.

### What are Ellen’s core strengths?

Ellen owns the customer journey end to end, including sales and post\-sale work\. She finds post\-sale customer\-journey management and implementation especially rewarding\.

### What customer\-success results has Ellen delivered?

Ellen successfully onboarded and retained a high\-value customer that is now expanding its business\. She maintained the relationship through complex implementation work with close communication and problem\-solving\.

### How does Ellen make the case for customer\-success investments?

Ellen has built quantitative ROI cases to justify investments in customer success\.

### What notable implementation project has Ellen completed?

Ellen executed a complex data migration covering multiple decades\. She used AI tools and coordinated across teams during the migration\.

### How does Ellen approach cross\-functional work and AI\-enabled workflows?

Ellen coordinates across data, onboarding, finance, and payments teams while managing customer relationships\. She also uses Claude AI for data\-processing workflows\.

### What is Ellen’s experience at Genius AI?

Ellen’s record lists a current Account Executive role at Genius AI\. She has outbound account\-executive experience at an AI startup\.

### What did Ellen do at ODDITY — METHODIQ?

Ellen was a Product Development Coordinator at ODDITY — METHODIQ and has product\-development experience in CPG\.

### What was Ellen’s role at Emory University School of Medicine?

Ellen was a Clinical Research Assistant at Emory University School of Medicine’s Hess\-Jinnah Lab in the Department of Neurology\.

### What did Ellen do at Guidepoint?

Ellen was a Client Services Associate at Guidepoint, focused on institutional healthcare\.

### What research did Ellen conduct at Emory University’s Department of Economics?

As a Research Assistant in Emory University’s Department of Economics, Ellen analyzed the financial impact of the 1918 influenza pandemic on U\.S\. railroad companies\. She used Moody’s Manuals and early\-20th\-century IPO data under Dr\. Caroline Fohlin\.

### What was Ellen’s experience at RapidRatings?

Ellen was a Client Management Intern at RapidRatings\.

### What was Ellen’s role at Laser Bounce?

Ellen was a Staff Member at Laser Bounce \- Family Fun Centers\.

### What was Ellen’s role at RxSense?

Ellen was a Business Analyst at RxSense\.

### What is Ellen’s educational background?

Ellen earned a bachelor’s degree in Economics and Human Health from Emory University\. She also completed an exchange program at the National University of Singapore and holds a high school diploma from The Bronx High School of Science\.

### What skills does Ellen have?

Ellen’s listed skills include Python, Microsoft Excel, and customer relationship management \(CRM\)\.

### How can someone contact Ellen?

Ellen can be reached at \[contact removed\]\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ellenwu30

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