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# Sam Jacques

**Headline:** Senior Manager at CFGI \| Finance Effectiveness & Enterprise Strategy \| UCLA Anderson MBA \| Ex\-PwC, Deloitte
**Profession:** Senior Manager, Business Transformation
**Location:** Los Angeles, California, United States

## About

Sam Jacques is a Senior Manager in Business Transformation at CFGI, advising public and private\-equity\-backed companies on finance effectiveness, enterprise strategy, operating model design, performance improvement, governance, systems implementation, and AI\-enabled workflow transformation\. With more than 11 years of experience spanning strategy, operations, finance transformation, and cross\-functional execution, Sam is strongest at translating strategic priorities into scalable operating processes, clearer decision\-making, and durable execution\. His background combines Big Four advisory with operating leadership in complex transformation environments\. Before CFGI, Sam was a Manager in Finance Transformation at PwC and a Senior Consultant in Finance Transformation at Deloitte, where he advised Fortune 500 clients and worked with CFOs and their teams across media and entertainment, technology, e\-commerce, and financial services\. As Director of Operations for Smith Family Circle, he led operations across a family office with six legal entities, including a restructuring affecting more than 60 employees and integration of more than 10 enterprise systems\. Sam holds a BBA in Accounting from California Polytechnic State University, San Luis Obispo, and an MBA from UCLA Anderson School of Management\.

## Services

- Executive Stakeholder Engagement
- Business Transformation
- Strategic Operations
- Executive Stakeholder Management
- System Implementations
- Regulatory Compliance
- Cross\-functional Team Leadership
- Data Analysis
- Data Visualization
- Internal Controls
- Process Design
- Organizational Design
- Organizational Development
- Change Management
- Financial Operations
- Internal Audits
- Financial Systems Implementation
- Process Improvement
- Human Resources \(HR\)
- Operations Management
- Business Process Improvement
- AI Strategy
- Operating Model Design

## Highlights

- Serves as Senior Manager, Business Transformation at CFGI, advising public and private\-equity\-backed companies on operating model design, performance improvement, governance, systems implementation, and AI\-enabled workflow transformation\.
- Brings 11\+ years of experience across strategy, operations, finance transformation, and cross\-functional execution\.
- Advised Fortune 500 executives on finance and operations transformation as a Manager in Finance Transformation at PwC\.
- Delivered process and system improvements across seven major PwC projects, including automation, ERP implementations, and reporting enhancements\.
- Reduced reconciliation time by 75% at a global technology firm through automation\.
- Reduced monthly close by three to five days at a media company through system redesign\.
- Managed global teams of consultants and engineers at PwC\.
- Built client relationships that generated more than $1 million in business development and more than $500,000 in follow\-on engagements at PwC\.
- Led virtual engagement programs to support cohesion and morale for PwC’s Southern California finance team during the pandemic\.
- Led finance\-transformation projects for financial\-services and media clients as a Senior Consultant at Deloitte, working directly with CFOs and their teams\.
- Was promoted to lead consultant within six months at Deloitte\.
- Managed Deloitte teams of as many as 10 people across multi\-stakeholder initiatives\.
- Redesigned finance operations for banks and consumer\-finance firms, identifying structural inefficiencies and implementing modernization roadmaps\.
- Supported operational integration and accounting redesign for a major insurance acquisition\.
- Managed ASC 606 revenue\-recognition implementation for a media client with more than $1 billion in revenue\.
- Facilitated transformation\-readiness workshops with C\-suite leaders to guide prioritization and change adoption\.
- Led strategic operations as Director of Operations at Smith Family Circle, a family office spanning six legal entities\.
- Directed a restructuring initiative that streamlined governance and operations for more than 60 employees and aligned leadership priorities across entities\.
- Oversaw integration of more than 10 enterprise systems to reduce manual processes, improve data consistency, and standardize workflows\.
- Managed operational rollout of new business ventures and entity launches while addressing regulatory compliance and risk mitigation\.
- Partnered with the Director of IT to modernize infrastructure, strengthening reliability, security, and team productivity\.
- Led workforce and resource\-optimization initiatives that improved efficiency, reduced overhead, and supported scalable growth\.
- Holds an MBA from UCLA Anderson School of Management\.
- Earned a BBA in Accounting from California Polytechnic State University, San Luis Obispo\.

## Experience

- **Senior Manager, Business Transformation at CFGI** (2025\-10\-01–present)
- **Director of Operations at Smith Family Circle** (2021\-10\-01–2025\-09\-01) — Led strategic operations across a complex family office spanning six legal entities, advising executive leadership and driving execution across finance, HR, and technology\. \* ORGANIZATIONAL STRATEGY & CHANGE: Directed a comprehensive restructuring initiative, streamlining governance and operations for 60\+ employees and aligning leadership priorities across entities\. \* CROSS\-FUNCTIONAL EXECUTION: Oversaw the integration of 10\+ enterprise systems to reduce manual processes, improve data consistency, and standardize workflows across teams\. \* GROWTH ENABLEMENT: Managed the operational rollout of new business ventures and entity launches, ensuring regulatory compliance and risk mitigation\. \* TECH ENABLEMENT: Partnered with the Director of IT to modernize infrastructure, resulting in stronger system reliability, security, and team productivity\. \* PROCESS & RESOURCE OPTIMIZATION: Led workforce and resource optimization initiatives that improved efficiency, reduced overhead, and enabled s
- **Manager, Finance Transformation at PricewaterhouseCoopers** (2018\-04\-01–2021\-10\-01) — Advised Fortune 500 executives on finance and operations transformation, leading cross\-functional engagements from strategy through execution\. \* ENTERPRISE TRANSFORMATION: Delivered process and system improvements across seven major projects, including automation, ERP implementations, and reporting enhancements\. \* OPERATIONAL EFFICIENCY: Cut reconciliation time by 75% at a global tech firm through automation reduced monthly close by 3–5 days at a media company through system redesign\. \* TEAM & PROJECT LEADERSHIP: Managed global teams of consultants and engineers, ensuring seamless delivery and client satisfaction\. \* STRATEGIC RELATIONSHIP BUILDING: Cultivated client partnerships that led to $1M\+ in business development and $500K\+ in follow\-on engagements\. \* CULTURE & ENGAGEMENT: Led internal initiatives to support team cohesion and morale during the pandemic, including virtual engagement programs for my SoCal finance team\.
- **Senior Consultant, Finance Transformation at Deloitte** (2015\-01\-01–2018\-04\-01) — Led transformation projects for financial services and media clients, working directly with CFOs and their teams to align finance strategy with organizational goals\. \* CLIENT & TEAM LEADERSHIP: Promoted to lead consultant within six months managed teams as large as 10 across multi\-stakeholder initiatives\. \* FINANCE TRANSFORMATION: Redesigned finance operations for banks and consumer finance firms, identifying structural inefficiencies and implementing modernization roadmaps\. \* SYSTEMS & INTEGRATION: Supported the operational integration and accounting redesign for a major insurance acquisition\. \* REGULATORY EXECUTION: Managed ASC 606 revenue recognition implementation for a $1B\+ media client, aligning systems and processes with new standards\. \* EXECUTIVE ENGAGEMENT: Facilitated transformation readiness workshops with C\-suite leaders to guide prioritization and change adoption\.
- **Manager, Finance Transformation at PwC** (2018–2021) — Advised Fortune 500 executives on finance and operations transformation, leading cross\-functional engagements from strategy through execution\. \* ENTERPRISE TRANSFORMATION: Delivered process and system improvements across seven major projects, including automation, ERP implementations, and reporting enhancements\. \* OPERATIONAL EFFICIENCY: Cut reconciliation time by 75% at a global tech firm through automation reduced monthly close by 3–5 days at a media company through system redesign\. \* TEAM & PROJECT LEADERSHIP: Managed global teams of consultants and engineers, ensuring seamless delivery and client satisfaction\. \* STRATEGIC RELATIONSHIP BUILDING: Cultivated client partnerships that led to $1M\+ in business development and $500K\+ in follow\-on engagements\. \* CULTURE & ENGAGEMENT: Led internal initiatives to support team cohesion and morale during the pandemic, including virtual engagement programs for my SoCal finance team\.

## Education

- Master of Business Administration \- MBA — UCLA Anderson School of Management (2026\-06\-01)
- Bachelors, Business Administration, Accounting — California Polytechnic State University\-San Luis Obispo (2011\-01\-01–2014\-01\-01)

## FAQ

### What does Sam do at CFGI?

Sam is a Senior Manager in Business Transformation at CFGI\. He advises public and private\-equity\-backed companies on operating model design, performance improvement, governance, systems implementation, and AI\-enabled workflow transformation\.

### What are Sam’s areas of expertise?

Sam’s work centers on finance organization design, finance effectiveness, enterprise strategy, strategic operations, performance improvement, internal controls, regulatory compliance, financial systems implementation, process design, organizational design and development, change management, and cross\-functional execution\. He helps organizations clarify priorities, improve decision\-making, strengthen operating processes, and turn strategy into scalable execution\.

### How much experience does Sam have?

Sam has 11\+ years of experience across strategy, operations, finance transformation, and cross\-functional execution\. His background includes Big Four advisory, operating leadership, and work in complex transformation environments\.

### Which industries has Sam worked in?

Sam has worked across media and entertainment, technology, e\-commerce, financial services, and a multi\-entity family\-office environment\. At PwC and Deloitte, he advised Fortune 500 companies and worked directly with CFOs and executive teams\.

### What did Sam do at PwC?

At PwC, Sam was a Manager in Finance Transformation who advised Fortune 500 executives on finance and operations transformation and led cross\-functional engagements from strategy through execution\. He delivered process and system improvements across seven major projects involving automation, ERP implementations, and reporting enhancements\.

### What operational improvements did Sam deliver at PwC?

At a global technology firm, Sam reduced reconciliation time by 75% through automation\. At a media company, he reduced the monthly close by three to five days through system redesign\.

### How did Sam lead teams and build client relationships at PwC?

Sam managed global teams of consultants and engineers to support delivery and client satisfaction\. He also cultivated client partnerships that generated more than $1 million in business development and more than $500,000 in follow\-on engagements, and led virtual engagement programs to support cohesion and morale for PwC’s Southern California finance team during the pandemic\.

### What did Sam do at Deloitte?

At Deloitte, Sam was a Senior Consultant in Finance Transformation\. He led transformation projects for financial\-services and media clients, working directly with CFOs and their teams to align finance strategy with organizational goals\.

### What leadership and finance\-transformation work did Sam deliver at Deloitte?

Sam was promoted to lead consultant within six months at Deloitte and managed teams as large as 10 on multi\-stakeholder initiatives\. He redesigned finance operations for banks and consumer\-finance firms, identifying structural inefficiencies and implementing modernization roadmaps\.

### What systems, acquisition, and regulatory work did Sam handle at Deloitte?

At Deloitte, Sam supported the operational integration and accounting redesign for a major insurance acquisition\. He also managed ASC 606 revenue\-recognition implementation for a media client with more than $1 billion in revenue, aligning systems and processes with the new standard\.

### How has Sam worked with executive stakeholders?

Sam facilitated transformation\-readiness workshops with C\-suite leaders at Deloitte to guide prioritization and change adoption\.

### What did Sam do at Smith Family Circle?

Sam served as Director of Operations at Smith Family Circle, leading strategic operations for a complex family office spanning six legal entities\. He advised executive leadership and drove execution across finance, human resources, technology, compliance, systems, and operations\.

### What organizational\-change work did Sam lead at Smith Family Circle?

At Smith Family Circle, Sam directed a comprehensive restructuring that streamlined governance and operations for more than 60 employees and aligned leadership priorities across entities\. He also led workforce and resource\-optimization initiatives that improved efficiency, reduced overhead, and enabled scalable growth\.

### What systems and technology work did Sam lead at Smith Family Circle?

Sam oversaw the integration of more than 10 enterprise systems to reduce manual processes, improve data consistency, and standardize workflows across teams\. He partnered with the Director of IT to modernize infrastructure, strengthening system reliability, security, and team productivity\.

### How did Sam support growth initiatives at Smith Family Circle?

Sam managed the operational rollout of new business ventures and entity launches at Smith Family Circle, with attention to regulatory compliance and risk mitigation\.

### What skills does Sam bring to transformation work?

Sam’s capabilities include executive stakeholder engagement and management, business transformation, strategic operations, system implementations, regulatory compliance, cross\-functional team leadership, data analysis, data visualization, internal controls, process improvement, financial operations, internal audits, human resources, operations management, AI strategy, and operating model design\.

### Where did Sam complete his undergraduate education?

Sam earned a Bachelor of Business Administration in Accounting from California Polytechnic State University, San Luis Obispo, listed as 2014 on LinkedIn\.

### What is Sam’s graduate education?

Sam holds a Master of Business Administration from UCLA Anderson School of Management\. His LinkedIn education entry lists the MBA as 2026\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/sam\-jacques\-3927892a

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