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# Meghan Russo

**Headline:** Hiring the humans behind healthcare AI \| Sr\. Recruiter @ SmarterDx \| Turning mission into momentum
**Profession:** Senior Recruiter
**Location:** Greater Milwaukee

## About

Meghan Russo is a Senior Recruiter at SmarterDx, where she leads full\-cycle hiring for technical and go\-to\-market roles supporting clinical AI for health systems\. With more than 12 years of Recruitment Process Outsourcing experience and more than four years of talent\-acquisition leadership, Meghan specializes in translating mission and business priorities into practical recruiting strategy\. She is strongest in stakeholder partnership, strategic sourcing, recruitment process design, team leadership, and hiring across enterprise, niche, high\-volume, permanent, and long\-term contract markets\. Meghan has health\-tech experience, including in\-house work at SmarterDx, and has hired founding product and go\-to\-market teams\. She has also built recruiting processes to support growth from 200 to more than 500 employees and created recruiter onboarding from scratch\. At SmarterDx, Meghan manages 10–15 requisitions at a time, partners with People Ops, Finance, hiring managers, and leaders, and contributes to employer\-branding and recruiting\-infrastructure efforts\. Her background includes healthcare, health policy, manufacturing, technology, telecommunications, and executive\-search work, including leadership of teams of up to 11 recruiters and coordination staff\.

## Services

- Change Management
- Timelines
- Teamwork
- Stakeholder Management
- Service\-Level Agreements \(SLA\)
- Full Life Cycle Recruiting
- Communication
- Business Relationship Management
- Project Management
- Microsoft Office
- Customer Service
- Telecommunications
- Technology
- Employee Training
- Coaching
- Procedure Development
- Document Management
- Efficiency
- Business Development
- Quality Control
- Account Management
- Organizational Effectiveness
- Finance
- Recruiting
- Management
- Marketing
- Human Resources
- Microsoft Excel
- Training
- Time Management

## Highlights

- Senior Recruiter at SmarterDx, owning full\-cycle hiring for technical and go\-to\-market roles at a clinical\-AI company serving health systems\.
- Manages 10–15 concurrent requisitions at SmarterDx and leads hiring strategy from kickoff through sourcing, interviews, offers, onboarding, and closing\.
- Brings more than 12 years of full\-cycle Recruitment Process Outsourcing experience and more than four years of talent\-acquisition leadership experience\.
- Has three years of health\-tech experience, including one year in\-house at SmarterDx at the time of her interview\.
- Built recruiting processes that supported company growth from 200 to more than 500 employees\.
- Created recruiter onboarding from scratch and has designed SOPs, professional\-development courses, and best\-practice cheat sheets\.
- Hired founding product and go\-to\-market teams and recruits across technical, product, growth, marketing, implementation, policy, and administrative functions\.
- Led hiring at NCQA for mission\-critical HEDIS, Accreditation, and Quality Measurement programs\.
- Improved NCQA candidate pipelines, time\-to\-fill, and hiring\-team alignment while building immediate and long\-term talent pipelines\.
- Led a team of 11 recruiters and coordinators at Nike while overseeing enterprise full\-cycle recruiting delivery\.
- Implemented recruiting workflow documentation and performance tracking at Nike and provided workforce and hiring\-strategy guidance to executive stakeholders\.
- Managed Nike relationships with recruiting vendors, job boards, and sourcing platforms to optimize outcomes and control costs\.
- Delivered contract and full\-time hiring for Amazon, 3M, Unilever, and P&G at Experis/ManpowerGroup\.
- Managed recruiting metrics, SLAs, and delivery performance for six senior technical recruiters at Experis/ManpowerGroup\.
- Led executive\-search and RPO engagements for high\-growth healthcare\-technology companies at Chasm Partners\.
- Recruited experienced medical coders, client quality specialists, and healthcare managers for T\-System\.
- Supported director, coder, developer, and health\-policy\-expert hiring for Avalon Healthcare Solutions\.
- Supported manufacturing and corporate hiring at Bostik across product management, EHS, sales and marketing, supply chain, HR/talent acquisition, and customer service\.
- Supported sales, marketing, and technical recruiting at Mitel and technical engineering, analyst, financial, and sales recruiting at Crossmatch\.
- Experienced in strategic sourcing and recruitment from entry\-level through C\-suite roles in niche, high\-volume, enterprise, permanent, and long\-term contract markets\.
- Experienced in sourcing, recruiting, and hiring diverse and under\-represented groups\.
- Partners across People Ops, Finance, hiring managers, department heads, executive stakeholders, clients, and external recruiting partners\.
- Contributes to employer\-branding initiatives, including LinkedIn spotlights, and maintains quality\-of\-hire metrics at SmarterDx\.
- Earned a Bachelor of Arts in Psychology from the University of Minnesota/University of Minnesota–Twin Cities\.

## Experience

- **Senior Recruiter at SmarterDx** (2025\-06\-01–present) — SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered\. • Built by physician\-data scientists and trained on clinically\-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically\-sound recommendations for revenue cycle teams — helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations\. • As a Smartian, you’ll help build technology that makes healthcare more accurate, sustainable, and effective for everyone\. • Learn more at smarterdx\.com/careers\. • As a Senior Recruiter, I own full\-cycle recruitment across a range of high\-impact roles\. • From sourcing to closing, I drive strategy, build strong partnerships with hiring managers, and ensure a top\-tier candidate experience\. • 🔹 What I Do at SmarterDx • Manage 10–15 requisitions at a time across technical and go\-to\-market functions • Run kickoff meetings and define
- **Principal Recruiter at NCQA** (2023\-08\-01–2025\-06\-01) — Key Contributions: • Led hiring for high\-impact roles across growth, marketing, product, implementation, policy, and administrative functions, supporting mission\-critical programs like HEDIS®, Accreditation, and Quality Measurement\. • Developed and executed targeted sourcing strategies to attract diverse, mission\-aligned talent in a competitive healthcare landscape\. • Collaborated with department heads to refine job descriptions, hiring criteria, and interview processes to ensure alignment with business goals\. • Drove process improvements that streamlined candidate pipelines, improved time\-to\-fill, and enhanced hiring team alignment\. • Built and maintained a strong talent pipeline for both immediate and long\-term hiring needs\. • Served as a brand ambassador for NCQA, communicating our mission, values, and culture to candidates while ensuring a transparent and respectful hiring experience\. • My work helped shape a high\-performing team passionate about health care quality, data, and inno
- **Director at Chasm Partners** (2022\-12\-01–2025\-06\-01) — Leading end\-to\-end executive search and recruitment process outsourcing \(RPO\) engagements for high\-growth healthcare technology companies\. • My role focused on: • Client Partnership: Serving as a trusted advisor to executive teams and hiring leaders, aligning talent strategy with business objectives\. • Search Leadership: Driving full lifecycle niche healthcare searches, from scoping and strategy through candidate identification, assessment, and placement\. • RPO Delivery: Overseeing outsourced recruitment programs, ensuring scalability, efficiency, and alignment with client culture and hiring goals\. • Market Expertise: Leveraging deep knowledge of healthcare, health tech, and VC/PE\-backed growth markets to identify and engage top leadership talent\. • Process Excellence: Applying data\-driven insights and best practices to improve search outcomes, reduce time\-to\-hire, and enhance candidate experience\.
- **Program Delivery Lead at Nike** (2021\-10\-01–2023\-01\-01) — Oversaw full cycle recruitment processes and a team of 11 recruiters\. • Responsible for driving continuous improvement of all aspects of talent management within Nike, a ManpowerGroup Solutions client\. • Led a team of 11 recruiters and coordinators supporting enterprise hiring initiatives\. • Player\-coach TA leader, managing key searches while overseeing recruiting delivery and performance\. • Implemented workflow documentation and performance tracking to improve recruiting efficiency\. • Provided workforce insights and hiring strategy guidance to executive stakeholders\. • Managed vendor relationships with external recruiting partners, job boards, and sourcing platforms to optimize hiring outcomes and control costs\.
- **Lead Recruiter Key Accounts at Experis/Manpower Group** (2020\-02\-01–2021\-10\-01) — Clients managed throughout tenure: Amazon, 3M, Unilever, and P&G • Delivered contract and full\-time hiring for enterprise clients including Amazon, 3M, Unilever, and P&G\. • Recruited across technology, supply chain, sales and marketing roles\. • Managed recruiting metrics, SLAs, and delivery performance for 6 senior technical recruiters\.
- **Senior Recruiter, Bostik in partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2018\-09\-01–2020\-02\-01) — Roles supported: all levels of roles in the manufacturing and corporate space including product managers, EHS roles, sales and marketing, supply chain, HR/TA, and customer service\.
- **Sr\. Recruiter, Mitel in Partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2016\-06\-01–2018\-08\-01) — Roles supported: sales, marketing and technical roles at different levels\.
- **Sr\. Recruiter, Crossmatch in Partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2016\-02\-01–2018\-08\-01) — Roles supported: highly technical engineer, analyst, financial and sales roles\.
- **Medical Coding Recruiter, T\-System in partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2015\-09\-01–2020\-02\-01) — Roles supported: full\-time, experienced Medical Coders, Client Quality Specialists and Healthcare Managers
- **Healthcare Recruiter, Avalon Healthcare Solutions in partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2015\-09\-01–2020\-02\-01) — Roles supported: directors, coders, developers and health policy experts\.
- **Recruiter, Froedtert Hospital in partnership with ManpowerGroup Solutions RPO at ManpowerGroup Talent Solutions** (2014\-06\-01–2015\-09\-01) — Recruiting, Sourcing, Project Management, Time Management, Networking

## Education

- Bachelor of Arts \(B\.A\.\), Psychology — University of Minnesota (2008\-01\-01–2010\-01\-01)
- Bachelor of Arts \(B\.A\.\), Psychology — University of Minnesota\-Twin Cities (2007\-01\-01–2010\-01\-01)

## FAQ

### What does Meghan do at SmarterDx?

Meghan is a Senior Recruiter at SmarterDx\. She owns full\-cycle recruitment for high\-impact technical and go\-to\-market roles, from sourcing and hiring strategy through interviews, offers, onboarding, and closing candidates\.

### What is SmarterDx, where Meghan works?

SmarterDx develops clinical AI for health systems\. Built by physician\-data scientists and trained on clinically validated EHR data, its platform interprets patient stories and makes clinically sound recommendations for revenue\-cycle teams to help hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue\-cycle operations\.

### What are Meghan's responsibilities at SmarterDx?

Meghan manages 10–15 requisitions at a time runs kickoff meetings tailors hiring strategies writes job descriptions sources diverse qualified talent guides candidates through interviews, offers, and onboarding partners with People Ops, Finance, and hiring managers contributes to LinkedIn spotlights and other employer\-branding initiatives and maintains quality\-of\-hire metrics while helping scale recruiting infrastructure\.

### How much recruiting and health\-tech experience does Meghan have?

Meghan has more than 12 years of full\-cycle RPO experience and more than four years of talent\-acquisition leadership experience\. Her health\-tech background includes three years of experience, including one year in\-house at SmarterDx at the time of her interview\.

### What are Meghan's core recruiting strengths?

Meghan recruits from entry\-level through C\-suite positions in niche and high\-volume enterprise markets, including full\-time permanent and long\-term contract placements\. She has experience in RPO and managed service provider environments, talent management, multiple\-client and database management, strategic sourcing, behavioral interviewing, and hiring diverse and under\-represented groups\.

### What leadership experience does Meghan have?

Meghan has led as many as 11 recruiters and coordination or support staff\. Her leadership work includes mentorship, training, coaching, staffing development, performance tracking, presentation, workforce planning, strategic planning, and process implementation\.

### What recruiting\-process and scaling work has Meghan done?

Meghan built recruiting processes that supported scaling a company from 200 to more than 500 employees\. She also created recruiter onboarding from scratch and uses workflow documentation, Standard Operating Procedures, professional\-development courses, and best\-practice cheat sheets to improve recruiting delivery\.

### How does Meghan work with stakeholders?

Meghan is experienced in gaining buy\-in across leadership and teams by balancing stakeholder input and framing the practical payoff of a proposed approach\. She brings client and business relationship management, stakeholder management, project management, service\-level agreement management, and metrics\-driven recruiting to her work\.

### What did Meghan accomplish at NCQA?

At NCQA, Meghan led hiring across growth, marketing, product, implementation, policy, and administrative functions supporting programs including HEDIS, Accreditation, and Quality Measurement\. She developed targeted sourcing strategies for diverse, mission\-aligned talent partnered with department heads on job descriptions, hiring criteria, and interviews improved candidate pipelines and time\-to\-fill built immediate and long\-term talent pipelines and represented NCQA's mission, values, and culture to candidates\.

### What did Meghan do at Nike?

As Program Delivery Lead at Nike, a ManpowerGroup Solutions client, Meghan oversaw full\-cycle recruitment and led 11 recruiters and coordinators supporting enterprise hiring\. She served as a player\-coach talent\-acquisition leader, managed key searches, implemented workflow documentation and performance tracking, advised executive stakeholders on workforce insights and hiring strategy, and managed relationships with recruiting vendors, job boards, and sourcing platforms to improve outcomes and control costs\.

### What did Meghan do at Experis/ManpowerGroup?

As Lead Recruiter, Key Accounts at Experis/ManpowerGroup, Meghan delivered contract and full\-time hiring for Amazon, 3M, Unilever, and P&G\. She recruited for technology, supply chain, sales, and marketing roles and managed recruiting metrics, SLAs, and delivery performance for six senior technical recruiters\.

### What did Meghan do at Chasm Partners?

At Chasm Partners, Meghan led end\-to\-end executive\-search and RPO engagements for high\-growth healthcare\-technology companies\. She advised executive teams and hiring leaders, led niche healthcare searches from scoping through placement, oversaw outsourced recruitment programs, applied knowledge of healthcare, health tech, and VC/PE\-backed growth markets, and used data\-driven practices to improve search outcomes, time\-to\-hire, and candidate experience\.

### What healthcare and manufacturing recruiting work has Meghan done?

Meghan recruited for Froedtert Hospital through ManpowerGroup Solutions RPO, with work spanning recruiting, sourcing, project management, time management, and networking\. At Bostik, also through ManpowerGroup Solutions RPO, she supported manufacturing and corporate hiring across product management, EHS, sales and marketing, supply chain, HR/talent acquisition, and customer service\.

### What roles did Meghan recruit for at T\-System and Avalon Healthcare Solutions?

At T\-System through ManpowerGroup Solutions RPO, Meghan recruited experienced full\-time medical coders, client quality specialists, and healthcare managers\. At Avalon Healthcare Solutions through ManpowerGroup Solutions RPO, she supported hiring for directors, coders, developers, and health policy experts\.

### What did Meghan recruit for at Mitel and Crossmatch?

At Mitel through ManpowerGroup Solutions RPO, Meghan supported sales, marketing, and technical roles at different levels\. At Crossmatch through ManpowerGroup Solutions RPO, she recruited highly technical engineering, analyst, financial, and sales talent\.

### What kind of talent function and leadership environment does Meghan value?

Meghan has experience hiring founding product and go\-to\-market teams\. She is especially interested in building an internal talent function rather than working in RPO or client services, and she values humble, mission\-driven leadership over ego\-centric leadership\.

### What additional professional skills does Meghan list?

Meghan's listed skills include change management, timelines, teamwork, communication, customer service, account management, business development, organizational effectiveness, quality control, finance, marketing, human resources, recruiting, management, leadership, public speaking, interviews, sourcing, Microsoft Office, Microsoft Excel, telecommunications, technology, document management, procedure development, employee training, training, coaching, efficiency, time management, and project management\.

### What is Meghan's education?

Meghan earned a Bachelor of Arts in Psychology from the University of Minnesota, also listed as the University of Minnesota–Twin Cities\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/meghanrusso

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