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# Virat Kumar

**Headline:** Platinion Architecture Intern @BCG  \| MSBA, UT Dallas
**Profession:** Platinion Architecture Intern
**Location:** San Francisco Bay Area

## About

Virat Kumar is a Platinion Architecture Intern at Boston Consulting Group, supporting enterprise architecture and AI\-driven transformation through BCG Platinion, BCG’s technology and digital arm\. He is also pursuing a Master’s in Business Analytics & Artificial Intelligence at The University of Texas at Dallas\. Virat’s work centers on end\-to\-end AI and data\-science delivery, from pre\-sales discovery and model development through deployment and production support\. His strengths include Generative AI, large\-scale retrieval\-augmented generation \(RAG\), Graph RAG, agentic systems, text\-to\-SQL, LLM fine\-tuning and LLMOps, as well as classical machine learning, statistical modeling, computer vision, and multimodal AI\. He has delivered solutions across BFSI, FMCG, healthcare, e\-commerce, aviation, insurance, shipping, retail, and construction contexts\. A notable engagement was a six\-month RAG implementation for a shipping client that produced $4\.6 million in annual savings, followed by 2\.5–3 months of hypercare\. Earlier at Celebal Technologies, Virat led and contributed to voice and chatbot automation, aviation analytics, retail NLP, PDF knowledge mining, and computer\-vision insurance solutions\. He works with Python, C\+\+, cloud and container platforms, distributed systems, and Microsoft, Azure, AWS, and Kubernetes\-based environments\.

## Services

- MSC\-S
- Engineering
- Data Intelligence
- Data Engineering
- Mastery
- Natural Language Generation
- Knowledge Engineering
- Speech Processing
- Generative AI
- Teaching
- Teamwork
- Command
- Azure Databricks
- PySpark
- Deep Learning
- Budgeting
- Machine Learning
- Natural Language Processing \(NLP\)
- Computer Vision
- Data Science
- OpenCV
- PyTorch
- Microsoft Azure
- Problem Solving
- Artificial Intelligence \(AI\)
- Continuous Integration and Continuous Delivery \(CI/CD\)
- Python \(Programming Language\)
- Statistics
- Text Analytics
- Internet of Things \(IoT\)

## Highlights

- Serves as a Platinion Architecture Intern at Boston Consulting Group, supporting enterprise architecture and AI\-driven transformation through BCG Platinion\.
- Pursues a Master’s in Business Analytics & Artificial Intelligence at The University of Texas at Dallas\.
- Delivered a RAG system for a shipping\-company client that saved $4\.6 million annually\.
- Led the six\-month shipping RAG build and a subsequent 2\.5–3\-month hypercare period, with ownership from pre\-sales through production support\.
- Led a cross\-functional team at Celebal Technologies in building a voice and chatbot customer\-interaction platform that addressed 60% of customer queries\.
- Built call\-center capabilities that provided real\-time upsell and cross\-sell recommendations, document retrieval, agent KPI evaluation, and real\-time call summaries\.
- Contributed to agent\-performance evaluation using KPIs including speech rate, gesture of goodwill, and profanity\.
- Used topic modeling and sentiment analysis for a fashion and retail organization to surface customer feedback and identify root causes of product success and failure\.
- Helped trace retail product issues to specific manufacturing units to support improvements in product quality and customer satisfaction\.
- Contributed to a 30\-person team that built an aviation portal for route planning, customer segmentation, and dynamic pricing\.
- Supported an aviation client’s 6% profit increase and addition of four new flight routes through statistical analysis, testing, and modeling\.
- Led development of an automated PDF knowledge\-mining system for a civil contractor, covering survey reports and building plans\.
- Applied named entity recognition, relationship extraction, custom word2vec, and BERT\-based question answering to create a conversational PDF intelligence system\.
- Collaborated on an auto\-scalable insurance computer\-vision system that assessed vehicle damage and estimated repair costs\.
- Developed an underwater surveillance system at IIT Kharagpur that transmitted compressed images via sonar signals to a receiving station\.
- Specializes in RAG, Graph RAG, text\-to\-SQL, LLM fine\-tuning, prompt engineering, LoRA, LLMOps, Azure OpenAI, and AI agentic systems\.
- Has end\-to\-end experience in classical machine learning, statistical modeling, data visualization, modeling, deployment, system design, and scalable distributed systems\.
- Works across BFSI, FMCG, healthcare, e\-commerce, aviation, insurance, shipping, retail, and construction use cases\.
- Brings experience in image captioning, visual question answering, multimodal sentiment analysis, complex multimodal search, computer vision, and image compression\.
- Uses Python, C\+\+, SQL, PySpark, Azure Databricks, Microsoft Azure, AWS, Docker, Kubernetes, AKS, Amazon EKS, TensorFlow, PyTorch, OpenCV, and Linux\.

## Experience

- **Platinion Architecture Intern at Boston Consulting Group \(BCG\)** (2026\-06\-01–present) — Platinion Architecture Intern at BCG Platinion, the technology and digital arm of Boston Consulting Group, supporting enterprise architecture and AI\-driven transformation work\.
- **Masters Student at The University of Texas at Dallas** (2025\-08\-01–present) — Master’s in Business Analytics & Artificial Intelligence @ UT Dallas \| Exploring cross\-university research, applied AI projects & innovative problem\-solving \| Open to collaboration in teaching AI, state\-of\-the\-art methods & building impactful ideas \| Let’s connect & collaborate on research, projects, and knowledge sharing
- **Senior Generative AI Engineer at Celebal Technologies** (2022\-03\-01–2025\-07\-01) — As a software engineer, I led a cross\-functional team in the development of a revolutionary product that streamlined and automated customer interactions with an organization\. Our solution utilized advanced voice and chatbot technologies to effectively address 60% of customer queries, freeing up valuable resources for the organization\. Our product also acted as a smart assistant, providing agents with real\-time recommendations for up\-selling and cross\-selling, fetching relevant documents, and evaluating agent performance based on a range of key performance indicators such as speech rate, gesture of goodwill, and profanity\. We also generated call summaries in real\-time, providing supervisors with the tools they needed to monitor calls and identify areas for improvement\. By implementing our solution, we were able to significantly increase operational efficiency and reduce the burden on call centers\. Our product also provided valuable insights into agent performance, enabling organizatio
- **Data Science Consultant at Celebal Technologies** (2021\-02\-01–2022\-02\-01) — Engineer with a passion for data\-driven solutions, I played an integral role in a 30\-person team that developed a cutting\-edge portal for an aviation organization\. Our platform provided stakeholders with a powerful set of tools for route planning, customer segmentation, and dynamic pricing, enabling the organization to optimize its operations and drive growth\. To develop this portal, I leveraged a range of advanced statistical techniques, including analysis, testing, and modeling\. By analyzing customer purchasing power and identifying potential routes, we were able to help the organization make data\-driven decisions that led to a 6% increase in profit and the addition of four new flight routes\. My contributions to this project included designing and implementing key features of the portal, collaborating closely with other team members to ensure seamless integration and testing, and providing ongoing support to stakeholders throughout the organization\. Thanks to our team's hard work a
- **Data Science Consultant at Celebal Technologies** (2021\-02\-01–2022\-02\-01) — Worked with a leading fashion and retail organization to enhance their customer understanding and improve product quality\. Leveraging advanced techniques in topic modeling and sentiment analysis, I provided key executives and stakeholders with deep insights into customer feedback and preferences\. One of my key contributions was identifying the root causes of product success and failure, enabling the organization to trace issues back to specific manufacturing units\. Through this process, we were able to significantly improve product quality and customer satisfaction, leading to increased revenue and brand loyalty\. By harnessing the power of natural language processing, I helped the organization to become more connected to its customers, leading to more effective decision\-making and improved business outcomes\. My work played a critical role in the organization's success, and I am proud to have contributed to its growth and innovation\.
- **Associate Data Science at Celebal Technologies** (2020\-08\-01–2021\-01\-01) — Successfully led and executed a project for a civil contractor to build a smart automated PDF mining system\. My goal was to extract important information from various kinds of PDFs, such as survey reports of a site and building plans, and to provide a conversational question\-and\-answer layer on top of it\. Leveraging various processing algorithms in NLP, including Named Entity Recognition \(NER\), Relationship Extraction, and custom word2vec on the client data, I was able to develop a sophisticated knowledge mining system that automatically extracts critical information from PDFs, such as which bolts and anchors will be used in the project and where\. To facilitate the interactive user experience, I incorporated state\-of\-the\-art BERT models for question and answering systems on top of the extracted data\. The resulting system enabled the client to save valuable time and resources by automating the information extraction process from large data dump silos\. As a result of my extensive expe
- **Data Science Intern at Celebal Technologies** (2020\-01\-01–2020\-08\-01) — Collaborated with a team to develop an innovative system for an insurance company that utilizes computer vision to accurately identify the extent of damage to vehicles\. By analyzing the damage, the system can estimate the cost of repairs, making it easier and more efficient for customers to file insurance claims\. Our system is designed to be auto\-scalable, which allows for continuous feedback and learning\. This feature ensures that the system is always up\-to\-date and able to adapt to new scenarios\. Additionally, the system enhances the legitimacy and speed of the insurance claim process, which provides peace of mind to customers\. Throughout this project, I gained valuable experience in developing computer vision algorithms, as well as collaborating with a team to create a product that meets the needs of both customers and the insurance company\. Overall, I am proud to have contributed to a project that streamlines the insurance process and improves customer experience\.
- **Research Intern at Indian Institute of Technology, Kharagpur** (2019\-06\-01–2019\-07\-01) — Developed an underwater surveillance project that required transferring images using sonar signals\. Overcame the challenge of signal transmission under water, which was not possible with electromagnetic waves\. Utilized expertise in sound wave technology to develop a system that could transfer images using sound waves\. Applied various image compression techniques from computer vision to ensure efficient transmission of images\. Successfully developed a system that could send images from underwater to a receiving station using sonar signals\. Gained valuable experience in sound wave technology, computer vision, and image compression techniques through this project\.

## Education

- Bachelor of Technology \- BTech, Computer Science — Manipal University Jaipur (2016\-08\-01–2020\-07\-01)
- ICSE, High School/Secondary Diplomas and Certificates — Saint Joseph's school, Bhagalpur (2000\-01\-01–2013\-01\-01)

## FAQ

### What does Virat do at BCG?

Virat is currently a Platinion Architecture Intern at Boston Consulting Group\. In BCG Platinion, the firm’s technology and digital arm, he supports enterprise architecture and AI\-driven transformation work\.

### What is Virat studying at UT Dallas?

Virat is pursuing a Master’s in Business Analytics & Artificial Intelligence at The University of Texas at Dallas\. His studies include exploration of cross\-university research, applied AI projects, and innovative problem\-solving, and he is open to collaboration involving AI teaching, state\-of\-the\-art methods, research, projects, and knowledge sharing\.

### What are Virat's core professional strengths?

Virat builds AI and data\-science solutions end to end: pre\-sales discovery, architecture and system design, model building, deployment, and production support\. He describes himself as a full\-stack ML engineer with experience deploying frontend models and building scalable distributed systems\.

### What Generative AI technologies does Virat work with?

Virat specializes in Generative AI, including RAG, Graph RAG using graph\-based knowledge structures, text\-to\-SQL for natural\-language access to complex databases, Azure OpenAI, and AI agentic systems\. He has experience fine\-tuning and deploying LLMs for industry\-specific use cases, including prompt engineering, low\-rank adaptation methods such as LoRA, and LLMOps\.

### What was Virat's shipping\-industry RAG project?

Virat delivered a RAG system for a shipping\-company client that saved the client $4\.6 million annually\. He led the six\-month build and provided a further 2\.5–3 months of hypercare, with ownership spanning pre\-sales through production support\. The work involved large\-scale RAG and complex document processing to support faster decisions\.

### What did Virat accomplish as a Senior Generative AI Engineer at Celebal Technologies?

As a Senior Generative AI Engineer at Celebal Technologies, Virat led a cross\-functional team that developed a voice and chatbot solution to automate customer interactions\. The system addressed 60% of customer queries and also provided agents with real\-time upsell and cross\-sell recommendations, relevant document retrieval, performance evaluation using measures including speech rate, gesture of goodwill, and profanity, and real\-time call summaries for supervisors\.

### What did Virat do for a fashion and retail client at Celebal Technologies?

As a Data Science Consultant at Celebal Technologies, Virat used topic modeling and sentiment analysis for a fashion and retail organization\. He provided executives and stakeholders with insights into customer feedback and preferences, identified root causes of product success and failure, and helped trace issues to specific manufacturing units to improve product quality, customer satisfaction, decision\-making, revenue, and brand loyalty\.

### What was Virat's aviation analytics work at Celebal Technologies?

Virat was part of a 30\-person team that built an aviation portal with route\-planning, customer\-segmentation, and dynamic\-pricing tools\. Using statistical analysis, testing, and modeling to assess customer purchasing power and potential routes, the team supported a 6% increase in profit and the addition of four flight routes\. Virat designed and implemented portal features, collaborated on integration and testing, and supported organizational stakeholders\.

### What did Virat build for a civil contractor at Celebal Technologies?

As an Associate Data Science professional at Celebal Technologies, Virat led a project for a civil contractor to create an automated PDF\-mining system for survey reports and building plans\. He used NLP methods including named entity recognition, relationship extraction, and custom word2vec trained on client data to extract details such as the bolts and anchors to be used and their locations\. He added BERT\-based question answering to create a conversational layer over the extracted knowledge\.

### What was Virat's insurance computer\-vision experience?

As a Data Science Intern at Celebal Technologies, Virat collaborated on a computer\-vision system for an insurance company that identifies the extent of vehicle damage and estimates repair costs\. The auto\-scalable system supported continuous feedback and learning, helping make claims more legitimate and faster while improving the customer experience\. Virat has worked extensively on computer\-vision projects, primarily for insurance companies\.

### What did Virat do at the Indian Institute of Technology, Kharagpur?

As a Research Intern at the Indian Institute of Technology, Kharagpur, Virat developed an underwater surveillance system that transferred images by sonar signals\. Because electromagnetic waves could not support the required underwater signal transmission, he used sound\-wave technology and computer\-vision image\-compression techniques to send images from underwater to a receiving station\.

### Which industries and use cases has Virat worked across?

Virat has worked across BFSI, FMCG, healthcare, e\-commerce, aviation, insurance, shipping, retail, construction, and customer\-interaction use cases\. His stated examples include RAG in BFSI, graph models for FMCG supply\-chain optimization, multimodal AI for personalized healthcare, and intelligent chatbots for e\-commerce\.

### What is Virat's experience in computer vision and multimodal AI?

Virat works on image and multimodal AI that combines visual and textual information for models that understand and generate complex content\. His experience includes image captioning, visual question answering, multimodal sentiment analysis, complex multimodal search challenges, computer vision, image processing, image compression, OpenCV, PyTorch, TensorFlow, deep learning, and model optimization\.

### What deployment, cloud, and platform technologies does Virat use?

Virat has experience with MLOps, CI/CD, Docker, Kubernetes, Azure Kubernetes Service, Amazon EKS, multi\-cloud architectures, data pipelines, REST APIs, deployment, and scalable distributed systems\. He has worked with Microsoft Azure, Azure Databricks, AWS, and the Microsoft stack, including SharePoint, Teams, and Power Apps\.

### What programming, data, and AI skills does Virat have?

Virat is proficient in Python and C\+\+\. His technical background also includes SQL, PySpark, Linux, software development, programming languages, machine learning algorithms, statistics, data analysis, data analytics, data engineering, data intelligence, data science, artificial intelligence, natural language processing, natural language generation, text analytics, knowledge engineering, speech processing, signal processing, behavior analysis, indexing, Internet of Things, Raspberry Pi, Dialogflow, Microsoft Bot Framework, Microsoft Excel, and Microsoft PowerPoint\.

### What is Virat's educational background?

Virat earned a Bachelor of Technology in Computer Science from Manipal University Jaipur in 2020\. He completed ICSE secondary education at Saint Joseph's School, Bhagalpur, in 2013\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/kumar\-virat

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