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# Nashwa Khan, MBA/MHSM

**Headline:** IT Technology \| SaaS \| Multi\-family
**Profession:** Regional Sales Specialist \- Realync
**Location:** Dallas, Texas, United States

## About

Nashwa Khan, MBA/MHSM, is Regional Sales Specialist for Realync at Grace Hill, where she leads enterprise SaaS sales for a cloud\-based video\-engagement platform across a multi\-state multifamily\-housing territory\. She is strongest in consultative technical sales: conducting discovery, translating complex technology into business value, guiding skeptical or change\-averse customers, and managing the sales process from qualification through contract execution and post\-sale transition\. Nashwa built and manages a $2 million pipeline, designs portfolio\-wide Realync solutions for property\-management organizations deploying across hundreds of assets, and works with executive, operations, and IT stakeholders\. Her experience also includes cloud\-migration presales at ECI Software Solutions, healthcare\-management consulting at Optum, financial analysis at NoiseAware, construction project coordination at ERH Construction, and retail and small\-business sales at AT&T\. Nashwa holds a dual MBA/MS in Healthcare Systems Management from Texas Woman’s University, with MBA study in Accounting and Finance and an MS in Health/Health Care Administration/Management\. She also earned BA degrees in History and Cultural Anthropology from Binghamton University, where she completed an honors thesis on East African Asians in the United Kingdom, made the Dean’s List, and received the Fall Undergraduate Research Award\.

## Services

- Technical Analysis
- Sales Operations
- Project Management
- Conflict Resolution
- Word Processing
- Microsoft Office
- Customer Service
- Customer Satisfaction
- Troubleshooting
- Grant Writing
- Account Management
- Confidentiality
- Business Strategy
- Closing Business
- Management
- Problem Solving
- Sales
- Leadership
- Microsoft Excel
- PowerPoint
- Public Speaking

## Highlights

- Leads enterprise SaaS sales for Realync, a cloud\-based video\-engagement platform, across a multi\-state multifamily\-housing territory at Grace Hill\.
- Built and managed a $2 million Realync sales pipeline, advancing high\-value opportunities from discovery through contract execution\.
- Conducts discovery with executive stakeholders, operations leaders, and IT teams to assess business requirements and technical needs\.
- Delivers tailored product demonstrations to C\-suite and senior decision\-makers, communicating platform capabilities, scalability, security, and ROI\.
- Designed portfolio\-wide Realync solutions for large property\-management organizations supporting deployment across hundreds of assets\.
- Manages the full enterprise sales lifecycle, including prospecting, technical validation, procurement, and contract execution\.
- Collaborates with product, engineering, implementation, and customer\-success teams to support rollout, adoption, onboarding, and account expansion\.
- Served as a technical cloud\-sales consultant for enterprise cloud\-migration and modernization initiatives at ECI Software Solutions\.
- Sold technical migrations from on\-premise infrastructure to proprietary cloud environments\.
- Designed and implemented a repeatable presales technical\-assessment system for applications, infrastructure, security, and operational readiness, improving deal qualification and sales\-forecast accuracy\.
- Led cloud discovery sessions, requirements gathering, solution workshops, architecture walkthroughs, demonstrations, and proofs of concept\.
- Developed technical proposals, statements of work, effort estimates, and scope definitions to support pricing and contract negotiations\.
- Supported RFPs, RFIs, competitive technical evaluations, and customer due\-diligence activities for cloud opportunities\.
- Advised customers on cloud governance, security, compliance, and cost optimization as part of technical\-sales strategy\.
- Built business proposals, analyzed medical and data algorithms, evaluated processes, and presented healthcare\-management recommendations as an Optum at Home intern\.
- Developed strategies that external clients implemented in clinical development for home\-health delivery during the Optum internship\.
- Created financial\-projection spreadsheet models and cash\-flow graphs for three sales scenarios at NoiseAware\.
- Calculated breakeven points under three corresponding assumptions at NoiseAware and benchmarked results against RMA standards\.
- Worked in retail and small\-business sales at AT&T, managing business accounts, pursuing leads, closing deals, resolving customer conflicts, and safeguarding sensitive client information\.
- Earned an MBA in Accounting and Finance and an MS in Health/Health Care Administration/Management from Texas Woman’s University\.
- Earned BA degrees in History and Cultural Anthropology from Binghamton University\.
- Completed an honors thesis on the cultural transformation of East African Asians in the United Kingdom\.
- Received Dean’s List recognition and the Fall Undergraduate Research Award at Binghamton University\.

## Experience

- **Regional Sales Specialist \- Realync at Grace Hill** (2025\-02\-01–present) — Led enterprise SaaS sales for Realync, a cloud\-based video engagement platform, across a multi\-state territory within the multifamily housing sector • Built and managed $2M sales pipeline, consistently advancing high\-value opportunities from discovery through contract execution • Conducted in\-depth discovery sessions with executive stakeholders, operations leaders, and IT teams to assess business requirements and technical needs • Delivered tailored product demonstrations to C\-suite and senior decision\-makers, articulating platform capabilities, scalability, security, and ROI • Designed portfolio\-wide solutions for large property management organizations, supporting deployment across hundreds of assets • Built and maintained strategic relationships with key stakeholders across the multifamily industry, including owners, operators, and corporate leadership teams • Translated complex technical functionality into clear business value for both technical and non\-technical audiences • Manage
- **Cloud Migration Specialist at ECI Software Solutions** (2022\-06\-01–2025\-01\-01) — Served as technical cloud sales consultant for enterprise cloud migration and modernization initiatives, supporting the sales lifecycle from early\-stage qualification through deal closure and post\-sale transition\. Designed and implemented a repeatable pre\-sales technical assessment system to evaluate existing applications, infrastructure, security, and operational readiness\. Improved deal qualification and sales forecast accuracy\. Acted as the primary technical pre\-sales resource to account executives, sales leadership, and partners owning solution strategy, technical validation, and customer confidence throughout the sales process in order to reduce delivery risk and scope creep\. Led technical discovery sessions, requirements gathering, and solutions workshops to identify customer needs, constraints and success criteria\. Positioned cloud migration solutions across hybrid environments, aligning technical design with customer business outcomes\. Delivered technical sales presentations, a
- **Construction Project Coordinator at ERH Construction** (2020\-12\-01–2022\-05\-01)
- **Optum at Home Healthcare Management Consulting Intern at Optum** (2020\-01\-01–2020\-05\-01) — Collaborated with team members and product development team to construct business proposals for solving current problems within Optum at Home, analyzed medical and data algorithms to provide actionable recommendations to improve time management and pre\-emptive intervention, evaluated existing business processes and identified opportunities for improvements developed strategies that external clients implemented in overall clinical development for home health delivery, performed statistical research methods to support conclusions, presented business proposals to client team and graduate school academic advisors
- **NoiseAware Inc\. Financial Analyst Intern at NoiseAware** (2016\-05\-01–2016\-09\-01) — Built spreadsheet models under different scenarios to analyze financial data and determine financial projection with assumptions provided by the client, developed Excel graphs to visualize corporation cash flow under 3 different sales scenarios, calculated breakeven points under 3 corresponding assumptions, benchmarked the results against RMA standards
- **Retail Sales Consultant / Small Business Sales at AT&T** (2012\-11\-01–2020\-10\-01) — Conflict resolution liaison between clients and the company, sold AT&T products and services, secured sensitive client information, kept business records and agreements confidential, pursue business leads and close deals, deposited cash, troubleshoot technological issues, review bills and provide appropriate credits, manage business accounts, educated customers about products and services offered

## Education

- Master of Science \- MS, Health/Health Care Administration/Management — Texas Woman's University
- Bachelor of Arts \- BA, History — Binghamton University
- Master of Business Administration \- MBA, Accounting and Finance — Texas Woman's University
- Bachelor of Arts \- BA, Cultural Anthropology — Binghamton University

## FAQ

### What does Nashwa do?

Nashwa is a Regional Sales Specialist for Realync at Grace Hill\. She leads enterprise SaaS sales for Realync’s cloud\-based video\-engagement platform across a multi\-state territory in the multifamily\-housing sector\.

### What are Nashwa’s core professional strengths?

Nashwa’s strengths include technical analysis, consultative sales, account management, sales operations, project management, business strategy, problem solving, conflict resolution, troubleshooting, closing business, leadership, public speaking, customer service, customer satisfaction, confidentiality, and Microsoft Office tools including Excel and PowerPoint\. She is also experienced in word processing and grant writing\.

### What has Nashwa accomplished at Grace Hill?

At Grace Hill, Nashwa built and managed a $2 million sales pipeline and advanced high\-value opportunities from discovery through contract execution\. She led enterprise Realync sales, conducted discovery with executive, operations, and IT stakeholders, and delivered tailored demonstrations to C\-suite and senior decision\-makers addressing platform capabilities, scalability, security, and ROI\.

### How does Nashwa support multifamily customers at Grace Hill?

Nashwa designed portfolio\-wide Realync solutions for large property\-management organizations supporting deployment across hundreds of assets\. She built relationships with multifamily owners, operators, and corporate leadership managed prospecting, technical validation, procurement, and contracting collaborated with product, engineering, implementation, and customer\-success teams and supported enterprise\-account onboarding and expansion opportunities\.

### What SaaS and technical\-sales experience does Nashwa have?

Nashwa has sold SaaS products in proptech, marketing, and cloud applications\. Her work emphasizes communicating technical functionality clearly to both technical and non\-technical audiences, building customer confidence, and maintaining relationships through the sale and after handoff to implementation\.

### What did Nashwa do at ECI Software Solutions?

As a Cloud Migration Specialist at ECI Software Solutions, Nashwa served as a technical cloud\-sales consultant for enterprise cloud\-migration and modernization initiatives\. She supported the sales lifecycle from early qualification through closure and post\-sale transition, including migrations from on\-premise infrastructure to proprietary cloud environments\.

### What presales systems did Nashwa develop at ECI Software Solutions?

At ECI Software Solutions, Nashwa designed and implemented a repeatable presales technical\-assessment system covering applications, infrastructure, security, and operational readiness\. The system improved deal qualification and sales\-forecast accuracy\.

### How did Nashwa manage the cloud sales cycle at ECI Software Solutions?

Nashwa acted as the primary technical presales resource for account executives, sales leadership, and partners\. She owned solution strategy, technical validation, and customer confidence led discovery, requirements\-gathering, and solution workshops positioned hybrid\-cloud solutions and aligned technical design with customer business outcomes to reduce delivery risk and scope creep\.

### What technical presales work did Nashwa perform at ECI Software Solutions?

Nashwa delivered technical sales presentations, architecture walkthroughs, solution demonstrations, and proofs of concept to validate solutions and address objections\. She partnered on solution selling, value engineering, and deal strategy developed proposals, statements of work, effort estimates, and scope definitions supported RFPs, RFIs, competitive evaluations, and due diligence and advised on cloud governance, security, compliance, and cost optimization\.

### How does Nashwa approach consultative selling and customer change management?

Nashwa’s approach is consultative rather than centered on cold calling\. She has demonstrated the ability to close high\-stakes deals with skeptical customers under time pressure, build trust with traditional customers who may be resistant to change, translate technical information into clear value, and remain available after a sale is handed to implementation\.

### What did Nashwa do at AT&T?

At AT&T, Nashwa worked in retail and small\-business sales, selling products and services, pursuing leads, closing deals, managing business accounts, and educating customers\. She also served as a conflict\-resolution liaison, secured sensitive client information, maintained the confidentiality of records and agreements, resolved technological issues, reviewed bills and applied appropriate credits, and handled cash deposits\. While at AT&T, she developed client and account\-management, proposal\-writing, policy\-and\-compliance, inventory\-tracking, written\-communication, verbal\-communication, and conflict\-resolution skills\.

### What did Nashwa do during her Optum internship?

As an Optum at Home Healthcare Management Consulting Intern, Nashwa collaborated with team members and product development to create proposals addressing current business problems\. She analyzed medical and data algorithms to recommend improvements in time management and preemptive intervention, evaluated processes, developed strategies implemented by external clients in clinical development for home\-health delivery, conducted statistical research, and presented proposals to client teams and graduate\-school academic advisors\.

### What did Nashwa do at NoiseAware?

As a Financial Analyst Intern at NoiseAware, Nashwa built spreadsheet models using client\-provided assumptions to analyze financial data and develop projections\. She created Excel cash\-flow graphs for three sales scenarios, calculated breakeven points for the three corresponding assumptions, and benchmarked results against RMA standards\.

### What was Nashwa’s role at ERH Construction?

Nashwa also worked as a Construction Project Coordinator at ERH Construction\.

### What graduate education does Nashwa have?

Nashwa completed a dual MBA/MS\-Healthcare Systems Management program at Texas Woman’s University\. Her degrees are an MBA in Accounting and Finance and an MS in Health/Health Care Administration/Management\.

### What is Nashwa’s undergraduate education and academic recognition?

Nashwa earned BA degrees in History and Cultural Anthropology at Binghamton University, also known as SUNY Binghamton\. During her undergraduate studies, she wrote an honors thesis on the cultural transformation of East African Asians in the United Kingdom, earned Dean’s List recognition, and won the Fall Undergraduate Research Award\.

### What is Nashwa’s geographic background?

Nashwa grew up in New York and moved to Dallas to continue her work at AT&T while attending business school\.

### What languages does Nashwa speak?

Nashwa speaks English\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/nashwakhan

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