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# Kintur Shah

**Headline:** AI/ML Engineer \| AI Architect \| Agentic AI & Multi\-Agent Architecture \| RAG, MCP, LangGraph \| Production MLOps & Cloud \| Python
**Profession:** AI/ML Engineer
**Location:** United States

## About

Kintur Shah is an AI/ML Engineer at Resolve Tech Solutions, where he architects and develops agentic AI systems for enterprise automation using AWS Bedrock AgentCore, Model Context Protocol \(MCP\), and A2A\-based multi\-agent orchestration\. He builds production\-oriented LLM, RAG, semantic\-search, backend, and cloud systems, with experience across AWS, Azure, and GCP\. Kintur’s strengths include connecting engineering decisions to business needs, explaining technical concepts to varied audiences, and taking ownership from architecture and development through deployment, monitoring, and improvement\. At Resolve Tech Solutions, Kintur has integrated ServiceNow with AI agents to automate incident classification, enrichment, and routing, reducing incident\-response time by 20%\. He has also built MCP servers and agents for SRE, network, pricing, and knowledge\-support workflows scalable LangChain and LangGraph pipelines and OpenSearch\- and PostgreSQL\-backed systems for retrieval and data\-driven insights\. His work includes debugging agent behavior, retrieval logic, and prompts incorporating human\-correction feedback loops and monitoring production AI systems for performance and reliability\. Kintur holds a Master’s degree in Computer Science from The University of Texas at Arlington and a Bachelor of Engineering in Computer Engineering from L\.J\. Institute Of Engg And Tech\.

## Services

- ServiceNow
- LangSmith
- LLaMA
- LlamaIndex
- Claude Code
- AWS AgentCore
- LangChain
- CrewAI
- LangGraph
- Stands Agents
- Model Context Protocol \(MCP\)
- Large Language Models \(LLM\)
- AWS Bedrock
- Agentic AI Development
- A2A Protocol
- Google Gemini
- Vertex AI
- DyanmoDB
- MongoDB
- FastAPI
- Scikit\-Learn
- Docker
- Conversational AI
- PostgreSQL
- Amazon Web Services \(AWS\)
- Google Cloud Platform \(GCP\)
- PySpark
- Azure ML Studio
- Application Programming Interfaces \(API\)
- Seaborn

## Highlights

- Architected and developed agentic AI systems at Resolve Tech Solutions using AWS Bedrock AgentCore, MCP, and A2A\-based multi\-agent orchestration for enterprise automation\.
- Built custom MCP servers and agents for SRE, network, pricing, and knowledge\-support workflows, enabling automated triage and troubleshooting across AWS services\.
- Integrated ServiceNow with AI agents for incident classification, enrichment, and routing, reducing incident\-response time by 20%\.
- Developed backend services and APIs for agent workflows, including routing, service orchestration, and GitLab CI/CD deployments\.
- Built scalable LLM pipelines and agent workflows with LangChain and LangGraph for complex task execution\.
- Built and scaled AI\-powered systems using OpenSearch and PostgreSQL for semantic search, retrieval, and data\-driven insights\.
- Contributed to AWS Bedrock AgentCore systems using ALB, EC2, and CloudFront for scalable deployment during an AI/ML internship at Resolve Tech Solutions\.
- Supported MCP server integrations and agent\-based architectures using Strands agents at Resolve Tech Solutions\.
- Helped develop an OpenSearch\- and PostgreSQL\-powered talent assistant that improved candidate\-matching accuracy by 25%\.
- Built AI\-powered recommendation systems for recipe suggestions, gifting, and marketplace personalization using OpenAI, Gemini, Supabase, FAISS, and LangChain\-based RAG pipelines\.
- Designed scalable data pipelines with Apache Spark, Airflow, and BigQuery for analytics and ML workflows\.
- Applied ML and NLP with Vertex AI to improve personalization and predictive accuracy, with interactive dashboards for business teams\.
- Automated Power BI and Excel reporting at The University of Texas at Arlington, improving operational efficiency by 15%\.
- Deduplicated thousands of prospective\-student records with 100% accuracy and compliance with admissions standards\.
- Optimized scheduling, transcript processing, and email workflows at The University of Texas at Arlington, reducing administrative turnaround time by 10%\.
- Built end\-to\-end applied ML workflows at AiVantage\.Global, spanning data collection, cleaning, EDA, feature engineering, model training, and evaluation\.
- Developed classification and regression models with Python, Pandas, NumPy, scikit\-learn, and TensorFlow, and deployed trained models on AWS for scalable inference\.
- Engineered scalable Django and Python backend logic at CreArt Solutions\.
- Built an email\-sender application at CreArt Solutions that improved delivery rates by 30%\.
- Developed data\-extraction, preprocessing, and statistical\-analysis scripts at Capabl India, improving dataset quality and analytical accuracy by 20%\.
- Built an AI Document Assistant using RAG, vector databases, and LangChain for contextual document retrieval and question answering\.
- Created an AI Resume Analyzer using LLM reasoning and embeddings for resume feedback and job\-matching insights\.
- Developed a semantic movie recommendation engine using transformer embeddings and similarity search\.
- Engineered a hate\-speech detection system using BERT and LSTM models for text classification\.
- Currently building a master–sub\-agent orchestration framework using AWS Bedrock AgentCore, MCP, and ServiceNow, Datadog, and Splunk connectors to automate incident triage and observability workflows\.
- Built feedback loops from human corrections to improve AI systems and has experience debugging agent behavior, retrieval logic, and prompt issues\.
- Has monitored production AI systems for performance and reliability across AWS, Azure, and GCP deployments\.
- Mentored 11th\- and 12th\-grade physics students as a part\-time tutor at Hardik Thakkar Physics Classes\.

## Experience

- **AI/ML Engineer at Resolve Tech Solutions** (2026\-04\-01–present) — Architected and developed agentic AI systems using AWS Bedrock AgentCore, implementing multi\-agent orchestration with A2A protocol and MCP for enterprise automation\. • Designed and built custom MCP servers and agents for SRE, network, pricing, and knowledge support, enabling automated triage and troubleshooting across AWS services\. • Integrated ServiceNow with AI agents to automate incident classification, enrichment, and routing, reducing incident response time by 20%\. • Developed backend services and APIs for agent workflows, managing routing, service orchestration, and deployments using GitLab CI/CD\. • Leveraged LangChain and LangGraph to build scalable LLM pipelines and agent workflows for complex task execution\. • Built and scaled AI\-powered systems using OpenSearch and PostgreSQL for semantic search, retrieval, and data\-driven insights\.
- **AI/ML Intern at Resolve Tech Solutions** (2025\-09\-01–2026\-03\-01) — Contributed to building AI systems using AWS Bedrock AgentCore, leveraging services such as ALB, EC2, and CloudFront for scalable deployment\. • Worked on MCP server integrations and supported development of agent\-based architectures using Strands agents\. • Assisted in developing an AI\-powered talent assistant using OpenSearch and PostgreSQL for candidate search and ranking, improving candidate matching accuracy by 25%\.
- **Data Scientist Intern at Holiday Channel®  \|  Holiday World** (2025\-06\-01–2025\-09\-01) — Built AI\-powered recommendation systems for recipe suggestions, gifting, and marketplace personalization using LLMs \(OpenAI, Gemini\), vector databases \(Supabase, FAISS\), and LangChain\-based RAG pipelines\. • Designed scalable data pipelines with Apache Spark, Airflow, and BigQuery to ingest, transform, and process large datasets for analytics and ML workflows\. • Applied ML and NLP techniques with Vertex AI to improve personalization and predictive accuracy, delivering actionable insights through interactive dashboards for business teams\. • Collaborated with cross\-functional teams to prototype, test, and deploy production\-ready AI/ML solutions on cloud platforms\.
- **Data Analyst Intern at The University of Texas at Arlington** (2024\-11\-01–2025\-05\-01) — Analyzed KPI metrics and performance trends using SQL and Python, driving improvements in business processes\. • Developed and automated Power BI and Excel reports, creating interactive dashboards that improved operational efficiency by 15%\. • Performed data deduplication across thousands of prospective student records, ensuring 100% accuracy and compliance with admissions standards\. • Collaborated with cross\-functional teams to interpret data, optimize performance metrics, and support process improvements\.
- **Student Assistant at The University of Texas at Arlington** (2024\-05\-01–2025\-01\-01) — Managed front desk operations, answering calls and addressing inquiries from prospective students and visitors during the admissions process, while maintaining accurate records for student admissions using Excel and CRM tools \(Genesys Cloud\)\. • Generated admission reports and performed data entry/validation to support decision\-making for key university processes\. • Optimized scheduling, transcript processing, and email workflows, reducing administrative turnaround time by 10%\.
- **Junior Machine Learning Engineer at AiVantage\.Global** (2022\-12\-01–2023\-07\-01) — Worked on end\-to\-end applied machine learning workflows including data collection, cleaning, EDA, feature engineering, model training, and evaluation for real\-world business use cases\. • Designed and optimized machine learning models for classification and regression using Python, Pandas, NumPy, scikit\-learn, and TensorFlow, improving predictive accuracy and robustness\. • Built and experimented with neural network architectures, performed hyperparameter tuning, and evaluated models using metrics such as accuracy, precision, recall, F1\-score, and RMSE\. • Deployed trained ML models on AWS cloud infrastructure for scalable inference and experimentation, supporting production\-ready ML workflows\.
- **Backend Development Intern at CreArt Solutions** (2022\-06\-01–2022\-07\-01) — \- Engineered scalable backend logic with Django and Python, boosting application performance and reliability\. \- Built a high\-efficiency email sender app, improving delivery rates by 30% with robust backend workflows and clean frontend design\. \- Improved codebase quality through reviews, issue resolution, and consistent collaboration with cross\-functional teams\.
- **Machine Learning & AI Intern at Capabl India** (2021\-08\-01–2021\-09\-01) — Implemented supervised and unsupervised machine learning models for exploratory data analysis and predictive tasks\. • Developed Python scripts for data extraction, preprocessing, and statistical analysis, improving dataset quality and analytical accuracy by 20%\. • Applied feature engineering, model evaluation techniques, and experimentation workflows to support real\-world ML projects\.
- **Physics Tutor at Hardik Thakkar Physics Classes** (2019\-08\-01–2020\-02\-01) — I worked as as a part\-time tutor for the Physics subject, where I mentored 11th and 12th students\. Here, I solved their doubts, queries, check papers regarding this subject\. During this part\-time job, I enhanced my knowledge for Physics and helped students in their curriculum\.

## Education

- Master's degree, Computer Science — The University of Texas at Arlington (2023\-08\-01–2025\-05\-01)
- Bachelor of Engineering \- BE, Computer Engineering — L\.J\. Institute Of Engg And Tech\. (2019\-08\-01–2023\-06\-01)

## FAQ

### What does Kintur do?

Kintur is an AI/ML Engineer at Resolve Tech Solutions\. He architects and develops agentic AI systems for enterprise automation, including multi\-agent architectures using AWS Bedrock AgentCore, MCP, and the A2A protocol\.

### What are Kintur's core strengths?

Kintur is strongest in AI/ML engineering, LLM and RAG systems, agentic and multi\-agent architectures, production MLOps, cloud deployment, backend services, and full\-stack AI applications\. He approaches issues systematically by addressing underlying architecture rather than only changing prompts, and he communicates technical concepts to both engineering and business audiences\.

### What has Kintur accomplished at Resolve Tech Solutions?

At Resolve Tech Solutions, Kintur architected agentic AI systems with AWS Bedrock AgentCore, A2A\-based multi\-agent orchestration, and MCP\. He built custom MCP servers and agents for SRE, network, pricing, and knowledge support integrated ServiceNow for incident classification, enrichment, and routing developed backend APIs and workflow orchestration used GitLab CI/CD for deployments and built LangChain, LangGraph, OpenSearch, and PostgreSQL\-based AI systems\. The ServiceNow integration reduced incident\-response time by 20%\.

### What did Kintur do as an AI/ML Intern at Resolve Tech Solutions?

As an AI/ML Intern at Resolve Tech Solutions, Kintur contributed to AI systems built with AWS Bedrock AgentCore and scalable deployment services including ALB, EC2, and CloudFront\. He supported MCP integrations and agent\-based architectures using Strands agents, and helped develop an AI\-powered talent assistant using OpenSearch and PostgreSQL that improved candidate\-matching accuracy by 25%\.

### What did Kintur do at Holiday Channel® \| Holiday World?

At Holiday Channel® \| Holiday World, Kintur built AI\-powered recommendation systems for recipe suggestions, gifting, and marketplace personalization using OpenAI and Gemini, Supabase and FAISS vector databases, and LangChain\-based RAG pipelines\. He designed data pipelines with Apache Spark, Airflow, and BigQuery, applied ML and NLP with Vertex AI, created interactive dashboards, and collaborated on production\-ready cloud AI/ML solutions\.

### What did Kintur accomplish as a Data Analyst Intern at The University of Texas at Arlington?

As a Data Analyst Intern at The University of Texas at Arlington, Kintur analyzed KPI metrics and performance trends with SQL and Python\. He automated Power BI and Excel reporting, creating interactive dashboards that improved operational efficiency by 15%, and deduplicated thousands of prospective\-student records with 100% accuracy and compliance with admissions standards\.

### What did Kintur do as a Student Assistant at The University of Texas at Arlington?

As a Student Assistant at The University of Texas at Arlington, Kintur managed admissions front\-desk operations, answered inquiries from prospective students and visitors, maintained records using Excel and Genesys Cloud CRM tools, generated admission reports, and performed data entry and validation\. He also optimized scheduling, transcript\-processing, and email workflows, reducing administrative turnaround time by 10%\.

### What did Kintur do as a Junior Machine Learning Engineer at AiVantage\.Global?

At AiVantage\.Global, Kintur worked across end\-to\-end applied machine\-learning workflows: data collection and cleaning, exploratory data analysis, feature engineering, model training, and evaluation\. He developed classification and regression models with Python, Pandas, NumPy, scikit\-learn, and TensorFlow experimented with neural networks and hyperparameter tuning evaluated models with accuracy, precision, recall, F1\-score, and RMSE and deployed trained models on AWS for scalable inference and experimentation\.

### What did Kintur accomplish at CreArt Solutions?

As a Backend Development Intern at CreArt Solutions, Kintur engineered scalable Django and Python backend logic to improve application performance and reliability\. He built an email\-sender application that improved delivery rates by 30%, and contributed through code reviews, issue resolution, and cross\-functional collaboration\.

### What did Kintur do at Capabl India?

At Capabl India, Kintur implemented supervised and unsupervised machine\-learning models for exploratory analysis and predictive tasks\. He developed Python scripts for extraction, preprocessing, and statistical analysis that improved dataset quality and analytical accuracy by 20%, while applying feature engineering, model evaluation, and experimentation workflows\.

### What was Kintur's tutoring experience?

Kintur was a part\-time Physics Tutor at Hardik Thakkar Physics Classes, where he mentored 11th\- and 12th\-grade students, answered questions, solved doubts, reviewed papers, and supported their physics curriculum\.

### What RAG and retrieval work has Kintur done?

Kintur has built an AI Document Assistant using RAG, vector databases, and LangChain for contextual document retrieval and question answering\. He also has experience building RAG systems with embeddings, vector stores, semantic search, Titan embeddings, and metadata\-enhanced retrieval\.

### What AI projects has Kintur built?

Kintur created an AI Resume Analyzer that uses LLM reasoning and embeddings to provide resume feedback and job\-matching insights\. He also developed a semantic movie recommendation engine with transformer embeddings and similarity search, and engineered a hate\-speech detection system using BERT and LSTM models for text classification\.

### What agentic AI platform is Kintur currently building?

Kintur is currently building a master–sub\-agent orchestration framework using AWS Bedrock AgentCore, MCP, and enterprise connectors including ServiceNow, Datadog, and Splunk\. The framework is intended to automate incident triage and observability workflows\.

### Which LLM and agentic AI technologies does Kintur use?

Kintur has hands\-on experience designing tool\-augmented reasoning and agent\-based architectures across OpenAI, Anthropic, Vertex AI, Cohere, and open\-source models\. He uses AWS Bedrock, AWS AgentCore, LangChain, LangGraph, CrewAI, Strands Agents, MCP, A2A, LangSmith, LlamaIndex, LLaMA, Google Gemini, and Claude Code in his AI and agentic\-AI work\.

### What backend and full\-stack technologies does Kintur use?

Kintur builds scalable AI services with FastAPI, Flask, Django, Node\.js, REST APIs, and serverless APIs\. His application and web\-development skills also include React\.js, Next\.js, TypeScript, JavaScript, HTML, CSS, Streamlit, CLI development, database design, MVC, Laravel, PHP, Servlets, and D3\.js\.

### What cloud, DevOps, and MLOps experience does Kintur have?

Kintur has deployed AI and ML systems across AWS, Azure, and GCP\. His cloud, DevOps, and MLOps experience includes Docker, CI/CD and GitLab CI/CD, AWS services such as ALB, EC2, CloudFront, Bedrock, OpenSearch, and DynamoDB, as well as Vertex AI, Azure ML Studio, observability tooling, and production model deployment\.

### What data, database, and analytics tools does Kintur use?

Kintur works with PostgreSQL, MongoDB, Redis, SQLite, MySQL, Supabase, FAISS, OpenSearch, BigQuery, and vector databases\. He uses SQL, PySpark, Apache Spark, Airflow, ETL workflows, Pandas, NumPy, scikit\-learn, TensorFlow, Keras, Sentence Transformers, Seaborn, Matplotlib, Power BI, Excel, and Azure Data Studio for data, analytics, and ML work\.

### What enterprise integrations and customer\-focused work has Kintur done?

Kintur has experience integrating AI systems with ServiceNow, Jira, Datadog, Splunk, and other enterprise platforms\. He has worked on incident triage, troubleshooting, routing, observability, talent search and ranking, candidate matching, customer\-facing engineering, and fast feedback loops from users and human corrections\.

### What is Kintur's education?

Kintur holds a Master’s degree in Computer Science from The University of Texas at Arlington and a Bachelor of Engineering in Computer Engineering from L\.J\. Institute Of Engg And Tech\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAADVpoAEBpSn126\-r8EMSTBp\-Za\-ZqsgIChE

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