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# Serena Hernandez

**Headline:** Marketing and Social Media Team
**Profession:** Marketing and Social Media Team
**Location:** &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;, &lt;UNKNOWN&gt;

## About

Serena Hernandez is a marketing and social media professional currently supporting Texas State University’s recreation programming through campaign development, content creation, promotional design, outreach, and performance analysis. She also serves as a Content Creator and Facilities Attendant at the Texas State Recreation Center, is a Brand Ambassador Marketing Intern at Biome, and represents the Biome app on campus. Serena’s strengths include creating platform-appropriate social content, maintaining consistent brand presentation, translating program goals into campaigns, and using engagement data to refine her work. She manages University Recreation social media, including Facebook, and creates content for channels such as Instagram and TikTok. Her Texas State Recreation Center content work averages 500,000 monthly profile views, 1,000 monthly new followers, and 5,000 profile engagements. Serena has also created branded graphics and short-form video for Solar Swim & Gym and built outreach partnerships for the Man to Man Podcast, where her outreach emails and follow-ups achieved a 40% response rate from prospective collaborators. She holds a bachelor’s degree from Texas State University and an associate’s degree in Business, Management, Marketing, and Related Support Services from Los Medanos College.

## Highlights

- Creates and executes Texas State University marketing campaigns for fitness classes, intramural sports, wellness programs, and special events.
- Manages and creates University Recreation social media content for platforms including Facebook, Instagram, and TikTok.
- Averages 500,000 monthly profile views, 1,000 monthly new followers, and 5,000 profile engagements as a Texas State Recreation Center Content Creator.
- Tracks and analyzes social-media engagement metrics to evaluate campaign effectiveness and content performance.
- Designs promotional flyers, digital graphics, and email newsletters for Texas State University recreation programming.
- Supports event promotion, tabling, and on-campus outreach initiatives for Texas State University.
- Collaborates with Campus Recreation staff to align marketing strategies with program goals.
- Maintains brand consistency across Texas State University marketing channels and Biome promotional materials and activations.
- Provides member check-in, guest services, and phone and email support as a Facilities Attendant in a 94,000-square-foot recreational facility.
- Sets up and breaks down equipment for programs, classes, and special events and reports maintenance concerns, safety hazards, and incidents promptly.
- Assists with emergency procedures and risk management while promoting a positive, inclusive environment for recreational-facility patrons.
- Represents the Biome app on campus through peer-to-peer marketing to increase awareness.
- Collects and reports student feedback for Biome to support improvements in user experience and brand positioning.
- Designed branded graphics and videos with Canva and Adobe Suite for Solar Swim & Gym social-media storytelling.
- Produced short-form Reels and TikToks and collaborated on seasonal promotions and product launches at Solar Swim & Gym.
- Established and nurtured brand partnerships to support Man to Man Podcast growth and engagement.
- Researched influencers and organizations to expand the Man to Man Podcast’s reach and credibility.
- Achieved a 40% response rate from prospective Man to Man Podcast collaborators through outreach emails and follow-ups.
- Developed personalized Man to Man Podcast guest pitches aligned with the show’s themes and audience interests.

## Experience

- **Marketing and Social Media Team at Texas State University** (2026-04-01–present) — \-Develop and execute marketing campaigns to promote fitness classes, intramural sports, wellness programs, and special events -Manage and create content for social media platforms \(Instagram, TikTok, etc.\) to increase engagement and awareness -Design promotional materials such as flyers, digital graphics, and email newsletters -Assist with event promotion, tabling, and on-campus outreach initiatives -Collaborate with Campus Recreation staff to align marketing strategies with program goals -Track and analyze engagement metrics to evaluate campaign effectiveness -Maintain brand consistency across all marketing channels
- **Content Creator at Texas State Recreation Center** (2026-04-01–present) — Averaging 500k monthly profile views, 1k monthly new followers, 5k profile engagement 1. Develop and execute marketing campaigns to promote fitness classes, intramural sports, wellness programs, and special events 1. Manage and create content for social media platforms \(Instagram, TikTok, etc.\) to increase engagement and awareness 1. Design promotional materials such as flyers, digital graphics, and email newsletters 1. Assist with event promotion, tabling, and on-campus outreach initiatives 1. Maintain brand consistency across all marketing channels
- **Facilities Attendant at Texas State University** (2025-12-01–present) — Provide front-desk support, including member check-in, guest services, and answering phone/email inquiries • Maintain cleanliness and orderliness of equipment for a 94,000 square foot recreational facility • Set up and break down equipment for programs, classes, and special events • Report maintenance concerns, safety hazards, or incidents to supervisors promptly • Assist with emergency procedures and risk management • Promote a positive, inclusive environment for all patrons
- **Brand Ambassador Marketing Intern at Biome** (2025-12-01–present)
- **Marketing Representative at Biome App** (2025-12-01–2026-05-01) — 1\. Represented the Biome brand on campus, increasing app awareness through peer-to-peer marketing 1. Collected and reported student feedback to support improvements in user experience and brand positioning 1. Maintained brand consistency across promotional materials and in-person activations
- **Social Media Marketing Specialist at Solar Swim & Gym** (2025-03-01–2025-07-01) — Designed branded graphics and videos using Canva / Adobe Suite to enhance social media appeal and storytelling. Collaborated with marketing and design teams to align campaigns with seasonal promotions and product launches. Produced short-form video content \(Reels/TikToks\)
- **Outreach Coordinator at Man to Man Podcast** (2024-08-01–2024-12-01) — 1\. Established and nurtured brand partnerships, driving podcast growth and engagement 1. Researched and identified key influencers and organizations to expand the podcast's reach and credibility 1. Crafted compelling outreach emails and follow-ups, achieving a 40% response rate from prospective collaborators 1. Developed personalized pitches for potential guests, ensuring alignment with the podcast's themes and audience interests
- **Outreach Coordinator at Man to Man Podcast** (2024-08-01–2024-12-01) — Established and nurtured brand partnerships, driving podcast growth and engagement Researched and identified key influencers and organizations to expand the podcast's reach and credibility. Crafted compelling outreach emails and follow-ups, achieving a 40% response rate from prospective collaborator Developed personalized pitches for potential guests, ensuring alignment with the podcast’s themes and audience interests

## Education

- Bachelor's degree — Texas State University (2024-01-01–2028-01-01)
- Associate's degree, Business, Management, Marketing, and Related Support Services — Los Medanos College (2024-01-01–2026-01-01)
- High School Diploma — Freedom High School (2020-01-01–2024-01-01)

## FAQ

### What does Serena do?

Serena works in marketing, social media, content creation, outreach, and campus recreation operations. Her current roles include the Marketing and Social Media Team at Texas State University, Content Creator and Facilities Attendant at the Texas State Recreation Center, and Brand Ambassador Marketing Intern at Biome.

### What does Serena do on the Marketing and Social Media Team at Texas State University?

Serena develops and executes marketing campaigns for fitness classes, intramural sports, wellness programs, and special events. She manages social content, designs flyers, digital graphics, and email newsletters, supports event promotion and tabling, collaborates with Campus Recreation staff, tracks engagement metrics, and maintains brand consistency across marketing channels.

### What social media work does Serena lead for University Recreation?

Serena manages University Recreation social media, including the university recreational Facebook account. She creates content for platforms including Instagram and TikTok, considers content ideas and platform voice, and uses performance tracking to assess reach and engagement.

### What results has Serena achieved as a Texas State Recreation Center Content Creator?

Serena’s Content Creator work at the Texas State Recreation Center averages 500,000 monthly profile views, 1,000 monthly new followers, and 5,000 profile engagements.

### How does Serena improve social media content performance?

Serena studies successful examples, experiments with content approaches, uses stronger wording to encourage engagement, and tracks social media performance metrics to measure and improve content effectiveness.

### What does Serena do as a Facilities Attendant at Texas State University?

As a Facilities Attendant, Serena provides front-desk support through member check-in, guest services, and phone and email inquiries. She helps maintain cleanliness and order in a 94,000-square-foot recreational facility, sets up and breaks down equipment for programs and events, reports maintenance and safety concerns, assists with emergency procedures and risk management, and promotes an inclusive patron environment.

### What is Serena’s work with Biome?

Serena is a current Brand Ambassador Marketing Intern at Biome. She also represents the Biome app on campus through peer-to-peer marketing, student-feedback collection, and brand-consistent promotional materials and in-person activations.

### What did Serena accomplish as a Marketing Representative for the Biome app?

As a Marketing Representative for the Biome app, Serena increased campus awareness through peer-to-peer marketing. She collected and reported student feedback to support user-experience and brand-positioning improvements and maintained brand consistency in promotional materials and in-person activations.

### What did Serena do at Solar Swim & Gym?

At Solar Swim & Gym, Serena designed branded graphics and videos using Canva and Adobe Suite to strengthen social-media storytelling. She collaborated with marketing and design teams on seasonal promotions and product launches and produced short-form Reels and TikToks.

### What did Serena accomplish at the Man to Man Podcast?

As Outreach Coordinator, Serena established and nurtured brand partnerships to support podcast growth and engagement. She researched influencers and organizations, created outreach emails and follow-ups that earned a 40% response rate from prospective collaborators, and developed personalized guest pitches aligned with the podcast’s themes and audience interests.

### What is Serena’s educational background?

Serena holds a bachelor’s degree from Texas State University. She also holds an associate’s degree in Business, Management, Marketing, and Related Support Services from Los Medanos College and a high school diploma from Freedom High School.

## Links

- LinkedIn: https://www.linkedin.com/in/serena-hernandez-385b05279

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