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# Nicole Richardson

**Headline:** Human Resources & Talent Acquisition
**Profession:** Human Resources & Talent Acquisition
**Location:** Sacramento, California, United States

## About

Nicole Richardson is a human resources and talent acquisition professional currently with MyOutDesk, where she manages end\-to\-end recruitment, partners with hiring managers on hiring strategies, and supports employer branding and candidate experience\. Nicole’s strengths include full\-cycle recruiting, workforce planning, onboarding and offboarding, employee relations, performance management, HR policy development, regulatory compliance, and cross\-functional project coordination\. Her experience spans startup, healthcare, technology\-platform, e\-commerce, and multi\-location environments\. At Level, she built HR and talent acquisition functions from the ground up, working with founders and leadership on people strategy, organizational structure, policies, and employee programs\. As Human Resources Manager at Sacramento Rehabilitation Hospital, Nicole supported the opening of a new hospital, led HR operations for clinical and non\-clinical teams, administered payroll, and helped prepare the organization to pass Joint Commission accreditation and CDPH surveys\. At Honor, she led nationwide caregiver onboarding, training, and go\-live support across multiple locations\. Nicole has also led talent acquisition and project\-management work for Shopify\-focused teams, coordinating recruitment, store\-operation projects, launches, workflows, and stakeholder communication\.

## Services

- Project Coordination
- Multi\-Location Recruitment
- Offboarding
- HR Policy devolpment
- Project Planning
- Cross\-team Collaboration
- Resource Coordination
- Employee Relations
- Diversity
- Equity
- and Inclusion \(DEI\) Initiative Implementation
- Workforce Planning
- Performance Management
- Onboarding
- Exit Interviews
- Leadership
- Medical Staff Credentialing
- Regulatory Compliance
- Benefits Administration
- Human Resources Information Systems \(HRIS\)
- Employee Engagement
- Full Life Cycle Recruiting
- Sourcing
- Job Postings
- Interviewing
- Screening Resumes
- LinkedIn Recruiter
- Applicant Tracking Systems
- Attention to Detail

## Highlights

- Manages end\-to\-end recruitment at MyOutDesk, including sourcing, screening, interviewing, hiring\-decision coordination, candidate communication, and ATS\-based hiring\-progress tracking\.
- Partners with MyOutDesk hiring managers to define role requirements and hiring strategies, and sources candidates through LinkedIn, job boards, and referrals\.
- Supports employer branding at MyOutDesk to attract high\-quality candidates and promotes a positive candidate experience\.
- Built and managed HR and talent acquisition functions from the ground up at Level to support a growing startup environment\.
- Led full\-cycle recruitment for early\-stage and growth roles at Level, including sourcing, interviewing, and offer coordination\.
- Partnered with Level founders and leadership on hiring needs, organizational structure, and people strategy\.
- Developed HR policies, onboarding processes, and employee guidelines at Level to support rapid growth\.
- Supported employee relations, performance management, HR operations, onboarding, offboarding, documentation, compliance, culture\-building, and employee\-engagement programs at Level\.
- Led all HR operations for clinical and non\-clinical employees across multiple departments at Sacramento Rehabilitation Hospital\.
- Played a key role in opening a new rehabilitation hospital through workforce planning, hiring, onboarding, and policy implementation\.
- Managed full\-cycle recruitment for nurses, therapists, administrative employees, and support staff at Sacramento Rehabilitation Hospital\.
- Partnered with executive leadership on labor\-law, healthcare\-regulation, and hospital\-policy compliance\.
- Helped prepare Sacramento Rehabilitation Hospital for and pass Joint Commission accreditation and CDPH surveys\.
- Oversaw employee relations, performance management, disciplinary processes, orientation, training, benefits coordination, confidential personnel records, and HR documentation in the hospital environment\.
- Served as an HR advisor to hospital leadership on staffing strategy, compliance, and organizational growth\.
- Led caregiver onboarding and training across the United States as an Implementation Specialist at Honor\.
- Traveled to client sites for in\-person caregiver onboarding, training, and go\-live support for Honor Technology’s platform\.
- Coordinated caregiver onboarding timelines and requirements, delivered hands\-on systems and workflow training, and improved regional onboarding efficiency and caregiver experience at Honor\.
- Maintained onboarding documentation and progress tracking for consistency, quality, and compliance, and contributed to national onboarding and implementation best practices at Honor\.
- Led sourcing, screening, interviewing, and hiring of contractors and full\-time team members for Shopify\-focused roles\.
- Built recruitment pipelines supporting e\-commerce, development, marketing, and operations teams in Shopify\-focused work\.
- Managed cross\-functional projects involving Shopify store operations, launches, and process improvements\.
- Coordinated project timelines, deliverables, and communication among internal teams and external partners tracked risks and implemented solutions to support on\-time delivery\.
- Improved workflows and documentation related to talent management and project management\.

## Experience

- **Human Resources & Talent Acquisition at MyOutDesk** (2024\-04\-01–present) — Managed end\-to\-end recruitment processes, including sourcing, screening, interviewing, and coordinating hiring decisions • Partnered with hiring managers to understand role requirements and develop effective hiring strategies • Sourced candidates through LinkedIn, job boards, and referrals to build a strong talent pipeline • Conducted initial candidate screenings to assess qualifications, skills, and cultural fit • Coordinated interviews, maintained candidate communication, and ensured a positive candidate experience • Maintained accurate recruitment records and tracked hiring progress using ATS tools • Supported employer branding initiatives to attract high\-quality candidates
- **Human Resources Manager at Sacramento Rehabilitation Hospital** (2021\-12\-01–2024\-04\-01) — Led all human resources operations for a newly opened rehabilitation hospital, supporting clinical and non\-clinical staff across multiple departments • Played a key role in the successful opening of a brand\-new hospital, including workforce planning, hiring, onboarding, and policy implementation • Managed full\-cycle recruitment for healthcare roles, including nurses, therapists, administrative, and support staff • Partnered with executive leadership to ensure full compliance with labor laws, healthcare regulations, and hospital policies • Successfully prepared the hospital for and passed Joint Commission accreditation and CDPH surveys • Oversaw employee relations, performance management, and disciplinary processes while maintaining a positive and compliant work environment • Coordinated onboarding, orientation, and training programs to support employee engagement and retention
- **Talent Acquisition Specialist/ Project Manager at Shopify** (2021\-01\-01–2022\-10\-01) — Led talent acquisition efforts for Shopify\-focused roles, including sourcing, screening, interviewing, and hiring contractors and full\-time team members • Built and managed recruitment pipelines to support e\-commerce, development, marketing, and operations teams • Partnered with leadership to understand staffing needs and align hiring strategies with business goals • Managed cross\-functional projects related to Shopify store operations, launches, and process improvements • Coordinated project timelines, deliverables, and communication between internal teams and external partners • Oversaw onboarding and integration of new hires to ensure alignment with project requirements and company culture • Tracked project progress, identified risks, and implemented solutions to ensure on\-time delivery • Supported operational efficiency by improving workflows and documentation related to talent and project management
- **Human Resource & Talent Acquisition Specialist at Level** (2020\-10\-01–2022\-09\-01) — Built and managed human resources and talent acquisition functions from the ground up to support a growing startup environment • Led full\-cycle recruitment for early\-stage and growth roles, including sourcing, interviewing, and offer coordination • Partnered closely with founders and leadership to define hiring needs, organizational structure, and people strategy • Developed and implemented HR policies, onboarding processes, and employee guidelines to support rapid growth • Supported employee relations, performance management, and day\-to\-day HR operations in a fast\-paced startup setting • Managed onboarding and offboarding processes to ensure a positive and compliant employee experience • Maintained HR documentation, employee records, and compliance practices • Contributed to culture\-building initiatives and employee engagement programs aligned with company values
- **Implementation Specialist at Honor** (2016\-03\-01–2020\-03\-01) — Served as an Implementation Specialist focused on onboarding caregivers onto Honor Technology’s platform across multiple locations nationwide • Led caregiver onboarding and training initiatives throughout the United States, supporting consistent adoption across diverse regions • Traveled extensively to client sites to conduct in\-person onboarding, training, and go\-live support • Coordinated onboarding timelines and requirements to ensure timely caregiver activation at scale • Delivered hands\-on training to caregivers, driving confidence and effective use of systems and workflows • Partnered with internal teams to align onboarding processes with operational and care delivery standards • Identified onboarding challenges across regions and implemented solutions to improve efficiency and caregiver experience • Maintained accurate documentation and tracked onboarding progress to ensure consistency, quality, and compliance • Contributed to continuous improvement of national onboarding and

## FAQ

### What does Nicole do at MyOutDesk?

Nicole Richardson works in human resources and talent acquisition at MyOutDesk\. She manages recruitment from sourcing through hiring decisions, works with hiring managers on role requirements and hiring strategies, coordinates interviews, maintains candidate communication, tracks hiring progress in ATS tools, and supports employer branding\.

### What are Nicole’s talent acquisition strengths?

Nicole manages full\-cycle recruitment, including sourcing, resume screening, interviewing, coordinating hiring decisions, and building talent pipelines through LinkedIn, job boards, and referrals\. She evaluates qualifications, skills, and cultural fit while supporting a positive candidate experience\.

### What did Nicole accomplish at Level?

At Level, Nicole built and managed human resources and talent acquisition functions from the ground up for a growing startup\. She led recruitment for early\-stage and growth roles, worked with founders and leadership on hiring needs, organizational structure, and people strategy, and developed HR policies, onboarding processes, and employee guidelines\.

### What HR operations did Nicole support at Level?

Nicole supported employee relations, performance management, daily HR operations, onboarding, offboarding, HR documentation, employee records, compliance practices, culture\-building initiatives, and employee\-engagement programs at Level\.

### What did Nicole do at Sacramento Rehabilitation Hospital?

As Human Resources Manager at Sacramento Rehabilitation Hospital, Nicole led HR operations for clinical and non\-clinical staff across multiple departments\. She played a key role in opening the new rehabilitation hospital through workforce planning, hiring, onboarding, and policy implementation\.

### What healthcare HR responsibilities did Nicole hold at Sacramento Rehabilitation Hospital?

Nicole managed full\-cycle hiring for nurses, therapists, administrative employees, and support staff administered payroll coordinated benefits and personnel documentation and partnered with executive leadership on labor\-law, healthcare\-regulation, and hospital\-policy compliance\.

### What compliance and leadership work did Nicole perform in the hospital setting?

Nicole helped prepare Sacramento Rehabilitation Hospital for and pass Joint Commission accreditation and CDPH surveys\. She also oversaw employee relations, performance management, disciplinary processes, orientation, training, staffing strategy, and organizational\-growth guidance for leadership\.

### What did Nicole do at Honor?

At Honor, Nicole served as an Implementation Specialist focused on onboarding caregivers to Honor Technology’s platform across multiple locations nationwide\. She led caregiver onboarding and training initiatives throughout the United States and traveled to client sites for in\-person onboarding, training, and go\-live support\.

### How did Nicole improve caregiver onboarding at Honor?

Nicole coordinated onboarding timelines and requirements for timely caregiver activation, delivered hands\-on systems and workflow training, worked with internal teams on care\-delivery and operational standards, and improved onboarding efficiency and caregiver experience by identifying regional challenges and implementing solutions\.

### What implementation practices did Nicole support at Honor?

Nicole maintained onboarding documentation and progress tracking to support consistency, quality, and compliance, while contributing to continuous improvement of national onboarding and implementation practices\.

### What did Nicole accomplish in Shopify\-focused talent acquisition work?

In her Talent Acquisition Specialist and Project Manager role supporting Shopify\-focused work, Nicole sourced, screened, interviewed, and hired contractors and full\-time team members\. She built recruitment pipelines for e\-commerce, development, marketing, and operations teams and aligned hiring strategies with leadership’s staffing needs and business goals\.

### What project\-management work did Nicole perform for Shopify\-focused teams?

Nicole managed cross\-functional projects involving Shopify store operations, launches, and process improvements\. She coordinated timelines, deliverables, and communication among internal teams and external partners tracked risks and progress supported onboarding and integration of hires and improved talent\- and project\-management workflows and documentation\.

### What human resources skills does Nicole bring?

Nicole’s HR capabilities include workforce planning, HR policy development, onboarding, offboarding, exit interviews, employee relations, performance management, benefits administration, medical staff credentialing, regulatory compliance, HRIS, employee engagement, and diversity, equity, and inclusion initiative implementation\.

### What recruiting, systems, and project skills does Nicole have?

Nicole’s recruiting and coordination skills include full\-life\-cycle recruiting, multi\-location recruitment, sourcing, job postings, resume screening, interviewing, LinkedIn Recruiter, applicant tracking systems, project coordination, project planning, resource coordination, cross\-team collaboration, leadership, and attention to detail\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/nicole\-richardson\-928b35373

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