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# Daniel Donaldson

**Headline:** Customer Development Representative @ UniFirst Corporation \| Consultative Selling, Teamwork
**Profession:** Customer Development Representative
**Location:** Kingston, New York, United States

## About

Daniel Donaldson is a Customer Development Representative at UniFirst Corporation, where he builds and maintains relationships with current customers through regular, consultative contact\. He identifies growth opportunities in existing accounts and closes upsell and cross\-sell opportunities in support of revenue goals\. Daniel has also described his current work as Sales Manager, managing a team of roughly 10 people, including remote management, weekly team meetings, and weekly one\-on\-one coaching sessions\. His strengths include understanding customer needs, asking probing discovery questions, overcoming objections, and connecting employees’ work to their personal motivations and goals\. Daniel’s sales background spans cars, Verizon Wireless cell phones, home services, uniforms, and facility services\. He has managed revenue and appointment metrics and has coached a struggling representative to double performance while improving appointment quality through stronger discovery questions\. Daniel earned an associate’s degree in Criminal Justice and Corrections from SUNY Ulster in 2015\. He brings experience across customer relationship management, account management, sales processes, leadership, operations, customer service, and a range of web and software\-development technologies\.

## Services

- Teamwork
- Consultative Selling
- Outside Sales
- Leadership
- SASS
- Java
- GitHub
- API Development
- Vue\.js
- Redux\.js
- Inside Sales
- Computer Literacy
- Service Work
- Working Experience
- Skill Development
- Customer Relationship Management \(CRM\)
- Tech Savy
- Responsiveness
- Account Management
- JavaScript Frameworks
- Time Management
- Sales Processes
- Relationship Development
- Presentation Skills
- Multitasking
- Next\.js
- MongoDB
- JSON
- Node\.js
- Helping People

## Highlights

- Builds and maintains strong relationships with current UniFirst Corporation customers through regular, consultative contact\.
- Identifies growth opportunities within existing accounts and closes upsell and cross\-sell deals to support revenue goals at UniFirst Corporation\.
- Has described current work as a Sales Manager managing a team of roughly 10 people\.
- Conducts weekly team meetings and weekly one\-on\-one sessions with each team member\.
- Has experience managing people remotely\.
- Has managed sales metrics including revenue and appointments\.
- Coached a struggling sales representative to double performance\.
- Improved appointment quality through better discovery questions\.
- Uses probing questions to understand customer needs, uncover the real concern behind objections, and overcome objections\.
- Connects employees’ work to their personal motivations and goals as part of coaching\.
- Has sales experience with cars, Verizon Wireless cell phones, home services, uniforms, and facility services\.
- Previously served as Night Shift Supervisor at Maloney’s Liquor\.
- Earned an associate’s degree in Criminal Justice and Corrections from SUNY Ulster in 2015\.

## Experience

- **Customer Development Representative at UniFirst Corporation** (2024\-10\-01–present) — Build and maintain strong relationships with current customers through regular, consultative contact\. Identify growth opportunities within existing accounts and close upsell/cross\-sell deals to meet revenue goals\.
- **Night Shift Supervisor at Maloney’s Liquor** (2021\-12\-01–2025\-07\-01)

## Education

- Associate's degree, Criminal Justice and Corrections — SUNY Ulster (2013\-09\-01–2015\-06\-01)

## FAQ

### What does Daniel do at UniFirst Corporation?

Daniel Donaldson is a Customer Development Representative at UniFirst Corporation\. He focuses on maintaining strong relationships with current customers through regular, consultative engagement, identifying growth opportunities within existing accounts, and closing upsell and cross\-sell deals that support revenue goals\.

### What sales\-management responsibilities has Daniel described?

Daniel has also described himself as currently working as a Sales Manager\. In that capacity, he manages a team of roughly 10 people, including people managed remotely\.

### How does Daniel coach and manage a sales team?

Daniel conducts weekly team meetings and weekly one\-on\-one sessions with each team member\. His coaching approach includes understanding what motivates employees and tying their work to their personal goals\.

### What sales metrics has Daniel managed?

Daniel has managed sales metrics that include revenue and appointments\. He uses discovery\-focused selling to improve appointment quality and support sales performance\.

### What are Daniel’s strengths in consultative selling?

Daniel is strong at uncovering customer needs and addressing objections by asking probing questions\. He works to identify the real concern behind an objection before responding with an appropriate solution\.

### What sales\-coaching results has Daniel achieved?

Daniel coached a struggling sales representative to double performance\. He has also worked on improving appointment quality through better discovery questions\.

### What industries and products has Daniel sold?

Daniel has sold cars, cell phones at Verizon Wireless, home services, uniforms, and facility services\. His experience therefore spans multiple sales environments and customer needs\.

### What did Daniel do at Verizon Wireless?

At Verizon Wireless, Daniel sold cell phones and developed experience understanding customer needs and overcoming objections\.

### What was Daniel’s role at Maloney’s Liquor?

Daniel previously worked as a Night Shift Supervisor at Maloney’s Liquor\.

### What is Daniel’s education?

Daniel earned an associate’s degree in Criminal Justice and Corrections from SUNY Ulster in 2015\.

### What sales, customer\-service, and leadership skills does Daniel have?

Daniel’s sales and business skills include teamwork, consultative selling, outside sales, inside sales, leadership, customer relationship management, account management, relationship development, sales processes, presentation skills, time management, multitasking, communication, customer service, interpersonal skills, problem solving, operations management, team leadership, service work, responsiveness, computer literacy, helping people, and criminal law\.

### What technology and software\-development skills does Daniel have?

Daniel’s technical skills include JavaScript, HTML5, Cascading Style Sheets \(CSS\), Bootstrap, React\.js, React Native, Redux\.js, Vue\.js, Next\.js, Node\.js, MongoDB, JSON, Git, GitHub, REST APIs, API development, web development, front\-end development, back\-end web development, responsive web design, software development, JavaScript frameworks, and SASS\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/daniel\-donaldson\-a62b15b5

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