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# Jeff Klein, MPH, PMP

**Headline:** Chief of Staff \| NYC Early Childhood Education
**Profession:** Chief of Staff, Early Childhood Education
**Location:** New York, New York, United States

## About

Jeff Klein, MPH, PMP, is Chief of Staff for Early Childhood Education at NYC Public Schools, where he advises the Deputy Chancellor on strategic priorities and management of New York City’s more than $6 billion birth\-to\-five education system serving more than 115,000 children\. He leads division\-wide strategic initiatives, performance systems, and organizational structuring across more than 600 staff, while partnering with City Hall, City Council, agencies, and six citywide office locations to advance universal childcare and sustainable operational reforms\. Jeff’s strengths include turning strategy into operating plans, creating decision systems and governance frameworks for complex stakeholder environments, and scaling programs without proportional resource increases\. His work spans public education, public health, government operations, regulatory enforcement, and emergency response\. At the NYC Department of Health and Mental Hygiene, he directed funding priorities for a $90 million HIV\-services portfolio, led child lead\-poisoning interventions across more than 800 cases, and managed a COVID\-19 vaccination site that delivered more than 4,000 doses\. Jeff holds an MPH in Health Systems and Policy from Johns Hopkins University and a BS in Biology from the University of South Florida\. His work is grounded in health equity, collaboration, and systems thinking\.

## Services

- Agile Methodologies
- Business Analysis
- Predictive Modeling
- Scrum
- Operations Management
- Qualitative Research
- Literature Reviews
- Policy Development
- Presentation Skills
- Instructional Design
- Cross\-functional Team Leadership
- Quality Control
- Quality Assurance
- Environment, Health, and Safety \(EHS\)
- Health Equity
- Workflow Management
- Reporting & Analysis
- Project Coordination
- Caseload Management
- Code Enforcement
- Regulatory Compliance
- Technical Assistance
- Learning Management Systems
- Data Visualization
- Training
- Project Management
- Classroom
- Teaching
- Tutoring
- Secondary Education

## Highlights

- Advises the Deputy Chancellor on strategic priorities and management of New York City’s more than $6 billion birth\-to\-five early childhood education system serving more than 115,000 children\.
- Leads division\-wide strategic initiatives, performance systems, and organizational structuring across more than 600 staff in NYC Public Schools’ Division of Early Childhood Education\.
- Represents NYC Public Schools before City Hall leadership and the City Council to advocate for sustainable investment and operational reform in early childhood education\.
- Manages cross\-agency collaborations to advance policy reform and execution across six citywide office locations\.
- Led large\-scale cross\-functional work supporting New York City’s universal childcare initiative, including thousands of contracts\.
- Creates decision systems and governance frameworks for complex multi\-stakeholder environments and has managed work across multiple administrations\.
- Directed service\-model development and funding prioritization for New York City’s $90 million Ryan White Part A HIV service portfolio\.
- Facilitated community\-based participatory planning and stakeholder engagement across New York City and the tri\-county region for the NY HIV Planning Council\.
- Led environmental\-health interventions for child lead\-poisoning cases and supervised a team overseeing more than 800 cases\.
- Issued more than 3,000 compliance orders and restructured interagency partnerships to accelerate hazard mitigation in child lead\-poisoning work\.
- Implemented strategic equity initiatives in environmental health\.
- Managed daily operations at a Brooklyn COVID\-19 vaccination site that delivered more than 4,000 doses\.
- Designed and managed agency\-wide COVID\-19 training systems for more than 50 staff\.
- Coordinated, approved, and managed delivery of 17 distinct trainings for a rotating team of more than 50 NYC Health Department staff in the Clinical Operations Support Center Incident Command System\.
- Used SharePoint and Power BI for high\-level evaluation and reporting of quality\-assurance effectiveness to incident\-command leadership\.
- Improved compliance\-period frequency and duration for dozens of childcare centers across all five New York City boroughs\.
- Helped pioneer a mayoral initiative to enhance inspections and provide technical assistance to high\-risk childcare programs principally serving marginalized populations\.
- Sustained more than 82% of issued childcare violations at NYC OATH\.
- Supported legal enforcement during the 2019 New York City measles public\-health emergency and coordinated more than 23,000 vaccinations\.
- Developed policy recommendations to integrate Youth Advisory Boards into Ryan White Part A\-funded HIV service delivery\.
- Founded the first AP Biology program at a Title I high school in Hillsborough County Public Schools\.
- Initiated and led development and opening of a special\-education preschool annex, coordinating interagency divisions, city agencies, unions, and school leaders to identify, build out, furnish, staff, and oversee a vacant building\.
- Coordinated three city agencies to secure and approve swing space for a childcare program facing imminent closure for lead abatement, presenting a viable solution to a multiagency team and City Hall within hours\.
- Secured temporary and permanent space for an early\-childhood program serving children with disabilities by applying Health Code knowledge and rapidly learning NYC Public Schools contracting, student\-bussing, and New York State special\-education placement requirements\.

## Experience

- **Chief of Staff, Early Childhood Education at NYC Department of Education** (2024\-09\-01–present) — Advise the Deputy Chancellor on strategic priorities and management of the over $6B birth\-to\-five early childhood education system serving over 115,000 children\. Lead division\-wide strategic initiatives, performance systems, and organizational structuring across 600\+ staff members\. Represent NYCPS before City Hall leadership and City Council, advocating for sustainable investments and operational reforms in early childhood education\. Manage cross\-agency collaborations to advance policy reforms and drive execution across six citywide office locations\.
- **Community Planner, City Research Scientist II, NY HIV Planning Council at NYC Department of Health and Mental Hygiene** (2024\-06\-01–2024\-09\-01) — Directed service model development and funding prioritization for NYC’s $90M Ryan White Part A HIV service portfolio\. Facilitated community\-based participatory planning and stakeholder engagement across NYC and tri\-county regions\.
- **Research Assistant at NYC Department of Health and Mental Hygiene** (2023\-01\-01–2023\-12\-01) — Developed policy recommendations integrating Youth Advisory Boards into HIV service delivery funded through Ryan White Part A\.
- **Operations Manager, Vaccine Point of Dispensing \(POD\), COVID\-19 Incident Command System at NYC Department of Health and Mental Hygiene** (2021\-03\-01–2021\-03\-01) — Managed daily operations of a Brooklyn vaccination site delivering 4,000\+ doses\. Designed and managed agency\-wide training systems for 50\+ staff during COVID\-19 pandemic response\.
- **Training and Support Specialist, Clinical Operations Support Center, Incident Command System \(ICS\) at NYC Department of Health and Mental Hygiene** (2021\-01\-01–2021\-05\-01) — Coordinated, approved, and managed the delivery of 17 distinct trainings using multiple platforms \(LMS: Articulate 360, Adobe Captivate Videoconferencing: MS Teams, Zoom, WebEx\) for a continuously rolling team of 50\+ staff from throughout the agency, including specialized call\-taking personnel, clinicians, QA specialists, protocol team, and administration\. Utilized advanced data management tools including SharePoint and Power BI for high\-level evaluation and reporting of QA efficacy to incident command leadership\. Identified gaps and designed training interventions to fill identified needs, including through 360\-degree assessments, leadership debriefs, and exit interviews\.
- **Senior Public Health Investigator, Environmental Disease and Injury Prevention at NYC Department of Health and Mental Hygiene** (2020\-01\-01–2024\-06\-01) — Led environmental health interventions for child lead poisoning cases, supervising a team overseeing 800\+ cases\. Issued 3,000\+ compliance orders, restructured interagency partnerships to accelerate hazard mitigation, and implemented strategic equity initiatives\.
- **Legal Services Specialist, Environmental Health Legal, Incident Command System \(ICS\) at NYC Department of Health and Mental Hygiene** (2019\-04\-01–2019\-10\-01) — Supported legal enforcement during the 2019 NYC measles public health emergency, coordinating over 23,000 vaccinations\.
- **Public Health Inspector, Bureau of Child Care at NYC Department of Health and Mental Hygiene** (2017\-07\-01–2020\-01\-01) — Improved frequency and length of compliance periods for dozens of childcare centers in all 5 boroughs of NYC, pioneering a Mayoral initiative to implement enhanced inspection processes and provide extensive technical assistance to high\-risk childcare programs principally serving marginal populations\. Equitably and efficiently regulated appropriate provisions of law, sustaining over 82% of issued violations at NYC OATH\.
- **Secondary Education Science Teacher at Hillsborough County Public Schools** (2012\-09\-01–2014\-09\-01) — Founded the first AP Biology program at a Title I high school, creating progressive and equity\-focused STEM education opportunities\.

## Education

- Bachelor of Science, Biology — University of South Florida
- Master of Public Health \- MPH, Health Systems and Policy — The Johns Hopkins University

## FAQ

### What does Jeff do?

Jeff is Chief of Staff for Early Childhood Education at NYC Public Schools\. He advises the Deputy Chancellor on the strategic priorities and management of the city’s more than $6 billion birth\-to\-five early childhood education system, which serves more than 115,000 children\.

### What are Jeff's responsibilities in early childhood education?

Jeff leads division\-wide strategic initiatives, performance systems, and organizational structuring across more than 600 staff members\. He also represents NYC Public Schools before City Hall leadership and the City Council, manages cross\-agency collaborations, and supports execution across six citywide office locations\.

### What is Jeff's experience with universal childcare?

Jeff has led large\-scale cross\-functional work supporting New York City’s universal childcare initiative, including work involving thousands of contracts\. He focuses on scaling programs rapidly under resource constraints, aligning stakeholders and resources, and building governance and decision systems for complex execution\.

### What are Jeff's core professional strengths?

Jeff is strongest at translating strategy into operating plans developing scalable processes leading cross\-functional programs managing complex stakeholder environments across administrations and carrying high\-priority initiatives from concept through measurable results\. He is also experienced in operations management, regulatory compliance, policy development, project management, training, data reporting, and health\-equity work\.

### What did Jeff do for the NY HIV Planning Council?

As Community Planner and City Research Scientist II for the NY HIV Planning Council at the NYC Department of Health and Mental Hygiene, Jeff directed service\-model development and funding prioritization for New York City’s $90 million Ryan White Part A HIV service portfolio\. He also facilitated community\-based participatory planning and stakeholder engagement across New York City and the tri\-county region\.

### What did Jeff accomplish in child lead\-poisoning prevention?

As Senior Public Health Investigator in Environmental Disease and Injury Prevention at the NYC Department of Health and Mental Hygiene, Jeff led environmental\-health interventions for child lead\-poisoning cases and supervised a team overseeing more than 800 cases\. He issued more than 3,000 compliance orders, restructured interagency partnerships to speed hazard mitigation, and implemented strategic equity initiatives\.

### What was Jeff's role in the COVID\-19 response?

Jeff managed daily operations at a Brooklyn Vaccine Point of Dispensing site during the COVID\-19 response, where the site delivered more than 4,000 doses\. He also designed and managed agency\-wide training systems for more than 50 staff during the pandemic response\.

### What training and incident\-command work has Jeff done?

As a Training and Support Specialist in the NYC Department of Health and Mental Hygiene's Clinical Operations Support Center Incident Command System, Jeff coordinated, approved, and managed delivery of 17 distinct trainings for a continuously rotating team of more than 50 agency staff\. The audience included call\-taking personnel, clinicians, quality\-assurance specialists, protocol staff, and administrators\.

### What tools and methods has Jeff used for training and reporting?

Jeff used Articulate 360 and Adobe Captivate learning\-management platforms, as well as Microsoft Teams, Zoom, and WebEx, to support training delivery\. He used SharePoint and Power BI for evaluation and reporting on quality\-assurance effectiveness to incident\-command leadership, and identified training gaps through 360\-degree assessments, leadership debriefs, and exit interviews\.

### What did Jeff accomplish in childcare regulation?

As a Public Health Inspector in the Bureau of Child Care at the NYC Department of Health and Mental Hygiene, Jeff improved the frequency and length of compliance periods for dozens of childcare centers across all five boroughs\. He helped pioneer a mayoral initiative that enhanced inspections and technical assistance for high\-risk programs principally serving marginalized populations, and sustained more than 82% of issued violations at NYC OATH\.

### What was Jeff's role during the 2019 measles emergency?

As a Legal Services Specialist in Environmental Health Legal for the NYC Department of Health and Mental Hygiene's Incident Command System, Jeff supported legal enforcement during the 2019 New York City measles public\-health emergency and coordinated more than 23,000 vaccinations\.

### What research and policy work has Jeff done?

As a Research Assistant at the NYC Department of Health and Mental Hygiene, Jeff developed policy recommendations for integrating Youth Advisory Boards into HIV service delivery funded through Ryan White Part A\.

### What did Jeff do in secondary education?

Jeff was a Secondary Education Science Teacher at Hillsborough County Public Schools\. He founded the first AP Biology program at a Title I high school, creating progressive and equity\-focused STEM education opportunities\.

### What is Jeff's educational background?

Jeff earned a Master of Public Health in Health Systems and Policy from The Johns Hopkins University and a Bachelor of Science in Biology from the University of South Florida\.

### What skills does Jeff bring to his work?

Jeff's listed skills include Agile methodologies, business analysis, predictive modeling, Scrum, operations management, qualitative research, literature reviews, policy development, presentation skills, instructional design, cross\-functional team leadership, quality control, quality assurance, environmental health and safety, health equity, workflow management, reporting and analysis, project coordination, caseload management, code enforcement, regulatory compliance, technical assistance, learning management systems, data visualization, training, project management, classroom instruction, teaching, tutoring, secondary education, and public health\.

### What kinds of opportunities and environments interest Jeff?

Jeff is interested in early\-stage companies moving from pilot to scale\. He is particularly drawn to innovative programs with novel, high\-stakes challenges that require coordination across cross\-functional talent, and has expressed interest in AI\-enabled health\-equity innovation\.

### What do references say about Jeff?

Tracy Agerton, a Senior Advisor for Strategic Operations who worked with Jeff on the executive leadership team at NYC Public Schools Division of Early Childhood Education for about a year and a half, describes him as extremely organized, knowledgeable, confident, and a creative problem solver\. Tracy cited Jeff's leadership in opening a special\-education preschool annex and in rapidly securing swing space for a childcare program facing lead abatement, and rated him 5/5\. Simone Hawkins, Jeff's manager and colleague since 2018, describes Jeff as a quick learner and strong closer who effectively engages stakeholders\. Simone highlighted Jeff's work securing temporary and permanent space for an early\-childhood program serving children with disabilities, including bussing and legal coordination, and gave him a 4/5 rating while recommending him strongly for his ability to navigate different spaces and support his team and principal\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/jkleinnyc

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