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# Eric J\. Maga

**Headline:** Sales Professional \| Business Development \| Account Management \| Customer Success \| Project Management \| Drummer
**Profession:** Sales Development Lead
**Location:** Howell, Michigan, United States

## About

Eric J\. Maga is a sales, business development, account management, customer success, and project management professional with experience in SaaS and B2B sales across healthcare and automotive markets\. Eric specializes in consultative, full\-cycle selling: prospecting and qualifying opportunities, conducting tailored demonstrations, navigating objections, closing complex deals, and owning renewals and account expansion\. His strengths include active listening, relationship building, stakeholder management, and aligning customer needs with measurable business outcomes and ROI\. Eric has built relationships with decision makers through the C\-suite and has worked across medical practices, healthcare organizations, automotive OEMs, dealer groups, agencies, and enterprise data customers\. At ModMed, Eric generated $1\.2 million in net\-new SaaS ARR, earned President’s Club in 2022 at 120% of target, and added 47 customers\. At Medsender, he closed more than $150,000 in ARR, including a $78,000 agreement with a 90\-location addiction treatment center\. In automotive, Eric developed a Stellantis strategy that produced $1\.4 million in added revenue at LotLinx and helped secure $2\.3 million in Ford business at ATEQ TPMS Tools\. He holds an MBA in Marketing from Eastern Michigan University and a BA in Communication from the University of Michigan\.

## Services

- Microsoft Copilot
- ChatGPT
- SMB Sales
- Exceeding Quotas
- SMB
- Objection Handling \(Sales\)
- Networking Events
- Sales Target Management
- Presentation Skills
- B2B Software
- Software Sales
- Durable Goods
- Sales Pipeline Development
- Durable Goods Sales
- Direct Sales
- Business Relationship Management
- Durable Medical Equipment
- Exceeding Targets
- Cross\-Selling
- Account Planning
- Quotas
- Consultative Selling
- Interpersonal Skills
- Healthcare
- Inbound Marketing
- Outbound Marketing
- Outbound Sales
- Sales Prospecting
- Pipelines
- Interpersonal Communication

## Highlights

- Earned Polk’s 100% Club recognition for four consecutive years while at S&P Global, previously R\.L\. Polk & Co\.
- Managed large dealer groups, dealer marketing companies, and dealer services companies at S&P Global/R\.L\. Polk & Co\. while expanding Polk’s footprint within those accounts\.
- Developed a Stellantis account strategy at LotLinx that generated $1\.4 million in additional revenue\.
- Managed a Stellantis campaign at LotLinx that achieved an eightfold increase in new\-vehicle sales over previous campaigns\.
- Supported LotLinx’s expansion into the Canadian automotive market and advised agencies on OEM digital\-marketing initiatives\.
- Closed more than $150,000 in ARR at Medsender, including a $78,000 deal with a 90\-location addiction treatment center\.
- Selected by Medsender leadership for a strategic growth team expanding AI\-driven healthcare workflow solutions across multi\-specialty practices in 25 states\.
- Generated $1\.2 million in net\-new SaaS ARR at ModMed\.
- Closed a $91,000 ARR ModMed deal that led to 1,000 DPMs on the EHR/practice\-management solution\.
- Earned ModMed President’s Club in 2022 by achieving 120% of target\.
- Delivered ModMed product demonstrations that resulted in 47 new customers\.
- Mentored ModMed sales representatives and supported Salesforce CRM strategies while leading regional initiatives for podiatry EHR and practice\-management solutions\.
- Drove $10 million in annual RCM collections in an earlier ModMed role, previously NEMO Health\.
- Received the Gold Glove Sales Executive of the Year Award in 2020 for leading the team and exceeding quota at ModMed, previously NEMO Health\.
- Generated $75,000 in net\-new revenue at DocShop Pro by re\-engaging dormant accounts and converting new registrations into customers\.
- Led and mentored Business Development Representatives and built account and partnership campaigns as Sales Development Lead at DocShop Pro\.
- Ran structured DocShop Pro winback campaigns for customers with no orders in 120 or more days\.
- Helped secure $2\.3 million in Ford business at ATEQ TPMS Tools through vehicle\-sensor issue resolution involving engineering teams in Singapore\.
- Spearheaded GM tool enhancements at ATEQ TPMS Tools that generated $1\.5 million in annual warranty\-cost savings\.
- Advised on Stellantis platform feature upgrades at ATEQ TPMS Tools that drove $2\.1 million in additional revenue\.
- Implemented digital\-marketing initiatives at Urban Science that increased showroom visit rates by 100% for managed brands\.
- Spearheaded a Stellantis sales\-marketing proof of concept at Urban Science that initiated contracts in nine regions and helped position HookLogic as an attractive sale to Urban Science\.
- Expanded AutoNation into an ongoing data program valued at $250,000 to $500,000 annually\.
- Managed full\-cycle EHR software sales to medical practices, with average deals of $52,000\.
- Holds an MBA in Marketing from Eastern Michigan University, a BA in Communication from the University of Michigan, and HubSpot Sales Software certification from HubSpot Academy\.

## Experience

- **Sales Development Lead at DocShop Pro** (2025\-05\-01–2026\-03\-01) — Successfully re\-engaged dormant accounts and converted new registrations into customers to drive $75K in net new revenue\. • Led and mentored a team of Business Development Representatives\. • Built and executed strategic campaigns targeting new accounts and partnership opportunities\. • Maintained and managed a book of business comprising new and existing customers, driving business development and revenue growth through partnership opportunities\. • Tracked key sales metrics \(e\.g\., sales, new customer conversions, call volume\) and generated actionable insights\.
- **Senior Sales Consultant at DocShop Pro** (2024\-11\-01–2025\-04\-01) — Identified and re\-engaged customers with no orders in 120\+ days through structured winback campaigns\. • Maintained and managed a book of business comprising new and existing customers, driving business development and revenue growth through partnership opportunities\.
- **Account Executive at Medsender** (2024\-04\-01–2024\-10\-01) — Closed $150K\+ in ARR, including a $78K deal with a 90\-location addiction treatment center\. • Hand\-selected by leadership to join a strategic growth team tasked with boosting adoption and expansion of AI\-driven healthcare workflow solutions by targeting multi\-specialty medical practices across 25 states\. • Leveraged strong interpersonal skills to call on key opinion leaders \(KOLs\) and decision makers, delivering tailored product demos, building rapport, and converting leads into long\-term clients\.
- **Account Executive at ModMed** (2021\-04\-01–2023\-12\-01) — Generated $1\.2M in net new SaaS annual recurring revenue \(ARR\) as well as a $91K ARR deal leading to 1K DPMs on the EHR/PM solution – a major milestone for the company\. • Consistently surpassed sales quotas and earned President’s Club in 2022 for achieving 120% of target\. • Delivered compelling product demonstrations leading to 47 new customers\. • Guided and supported a team of sales representatives, providing mentorship to ensure they met performance goals, maintained outstanding customer service, and managed Salesforce CRM strategies\. • Led regional sales initiatives to expand revenue and market presence for podiatry\-specific EHR and practice management \(PM\) solutions, consistently achieving above quota as a top performer on the team\.
- **Account Executive at ModMed** (2019\-11\-01–2021\-03\-01) — Previously NEMO Health\. • Prospected and qualified leads through outreach and engagement strategies to sustain a healthy sales pipeline, including successfully driving $10M in annual RCM collections\. • Earned Gold Glove Sales Executive of the Year Award in 2020 for leading team and exceeding quota\. • Generated net new business opportunities for EHR, PM, and Revenue Cycle Management \(RCM\) solutions by managing the full sales cycle\. • Built and nurtured relationships with key decision makers in podiatry practices, medical offices, and professional associations\. • Partnered cross\-functionally with product teams to provide market feedback and influence future development based on podiatry\-specific insights\.
- **Account Manager at ATEQ TPMS Tools** (2018\-05\-01–2018\-12\-01) — Led discussions with engineering teams in Singapore which facilitated critical issue resolution on vehicle sensors, playing a key role in a solution that resulted in securing $2\.3M of business with Ford\. • Spearheaded enhancements to GM’s tool, resulting in $1\.5M in annual warranty cost savings\. • Advised on feature upgrades for Stellantis’ platform, driving $2\.1M in additional revenue\. • Created and implemented strategies to improve client satisfaction and boost retention across a portfolio of large\-scale OEM accounts\.
- **Account Director at LotLinx, Inc\.** (2017\-07\-01–2018\-02\-01) — Developed a targeted account strategy for Stellantis that generated $1\.4M in additional revenue\. • Managed a high\-impact Stellantis campaign that achieved an eightfold increase in new vehicle sales over previous campaigns\. • Orchestrated expansion into the Canadian automotive market, driving new business opportunities\. • Advised third\-party agencies on the execution of OEM digital marketing initiatives, ensuring alignment with brand strategies and campaign objectives\. • Cultivated strong vendor partnerships to facilitate successful vehicle sales campaigns\.
- **Business Development Senior Manager at Urban Science** (2013\-09\-01–2017\-01\-01) — Engaged with and advised Regional Marketing Managers on digital marketing initiatives, ultimately implementing them to increase showroom visit rates by 100% and boost sales for managed brands\. • Spearheaded a sales marketing program in partnership with Stellantis, which served as proof of concept that initiated contracts in nine regions, captured the attention of the OEM’s corporate office, and ultimately helped position HookLogic as an attractive sale to Urban Science\.
- **Account Manager at S&P Global** (2006\-11\-01–2013\-08\-01) — Previously R\.L\. • Polk & Co\. • Achieved sales excellence, earning membership in Polk's 100% Club for four consecutive years\. • Managed a collection of large dealer groups, dealer marketing companies, and dealer services companies while expanding Polk's footprint in them\.

## Education

- Master of Business Administration \(MBA\), Marketing — Eastern Michigan University
- Bachelor of Arts \(BA\), Communication — University of Michigan

## FAQ

### What does Eric do?

Eric J\. Maga is a sales professional focused on business development, account management, customer success, project management, and full\-cycle SaaS and B2B sales\. His experience spans healthcare and automotive markets, including software, data and analytics, digital marketing, EHR and practice\-management solutions, revenue\-cycle\-management solutions, and automotive dealer and OEM programs\.

### What are Eric’s strongest sales and account\-management capabilities?

Eric’s core strengths are consultative selling, relationship building, active listening, discovery, stakeholder management, account planning, product demonstrations, objection handling, negotiation, and account expansion\. He works from prospecting through close and continues to own renewals, customer outcomes, and expansion opportunities rather than limiting his role to an initial sale or handoff\.

### What did Eric accomplish at S&P Global and R\.L\. Polk & Co\.?

At S&P Global, previously R\.L\. Polk & Co\., Eric managed large dealer groups, dealer marketing companies, and dealer services companies while expanding Polk’s footprint within those organizations\. He earned membership in Polk’s 100% Club for four consecutive years\. His R\.L\. Polk experience included managing enterprise accounts in the data and analytics space\.

### What did Eric accomplish at LotLinx?

At LotLinx, Eric developed a targeted Stellantis account strategy that generated $1\.4 million in additional revenue\. He managed a Stellantis campaign that delivered an eightfold increase in new\-vehicle sales over prior campaigns, supported expansion into the Canadian automotive market, advised third\-party agencies on OEM digital\-marketing execution, and cultivated vendor partnerships for vehicle\-sales campaigns\.

### What did Eric accomplish at Medsender?

At Medsender, Eric closed more than $150,000 in ARR, including a $78,000 deal with a 90\-location addiction treatment center\. Leadership selected him for a strategic growth team focused on adoption and expansion of AI\-driven healthcare workflow solutions among multi\-specialty medical practices across 25 states\. He called on key opinion leaders and decision makers, delivered tailored demos, and converted leads into long\-term clients\.

### What did Eric accomplish at Urban Science?

At Urban Science, Eric advised Regional Marketing Managers on digital\-marketing initiatives that were implemented to increase showroom visit rates by 100% and boost sales for managed brands\. He also spearheaded a Stellantis sales\-marketing program that served as a proof of concept, initiated contracts in nine regions, drew the OEM corporate office’s attention, and helped position HookLogic as an attractive sale to Urban Science\.

### What did Eric accomplish in his ModMed Account Executive role?

In an Account Executive role at ModMed, Eric generated $1\.2 million in net\-new SaaS ARR\. That total included a $91,000 ARR deal that led to 1,000 DPMs on the EHR/practice\-management solution, a major company milestone\. He earned President’s Club in 2022 by reaching 120% of target, delivered demonstrations that resulted in 47 new customers, mentored sales representatives, supported Salesforce CRM strategies, and led regional growth initiatives for podiatry\-focused EHR and practice\-management solutions\.

### What did Eric accomplish at ModMed, previously NEMO Health?

In an earlier ModMed role, previously NEMO Health, Eric prospected and qualified leads to sustain a healthy pipeline and successfully drove $10 million in annual RCM collections\. He received the Gold Glove Sales Executive of the Year Award in 2020 for leading the team and exceeding quota\. Eric managed the full sales cycle for EHR, practice\-management, and revenue\-cycle\-management solutions developed relationships with podiatry practices, medical offices, and professional associations and provided product teams with podiatry\-specific market feedback\.

### What did Eric accomplish at DocShop Pro?

As Sales Development Lead at DocShop Pro, Eric re\-engaged dormant accounts and converted new registrations into customers, generating $75,000 in net\-new revenue\. He led and mentored Business Development Representatives, built campaigns for new accounts and partnership opportunities, managed a book of new and existing customers, and tracked sales, conversion, and call\-volume metrics to produce actionable insights\. As a Senior Sales Consultant, he ran structured winback campaigns for customers with no orders in 120 or more days and managed business development through partnership opportunities\.

### What did Eric accomplish at ATEQ TPMS Tools?

At ATEQ TPMS Tools, Eric led discussions with engineering teams in Singapore to resolve vehicle\-sensor issues, contributing to a solution that secured $2\.3 million in Ford business\. He spearheaded enhancements to GM’s tool that produced $1\.5 million in annual warranty\-cost savings and advised on Stellantis platform feature upgrades that generated $2\.1 million in additional revenue\. He also developed client\-satisfaction and retention strategies for large OEM accounts\.

### How does Eric manage executive stakeholders and demonstrate customer value?

Eric has managed C\-level relationships by first building consensus among stakeholders and then mapping recommended solutions to executive plans\. He measures and tracks customer outcomes to demonstrate ROI and program success\. His account\-expansion track record includes growing AutoNation into an ongoing data program worth $250,000 to $500,000 annually\.

### What is Eric’s healthcare\-software sales experience?

Eric has experience selling healthcare software, including EHR and practice\-management solutions, to medical practices\. He has managed complex software sales from prospecting through close, with average EHR deals of $52,000, and has used value\-focused discovery to address status\-quo objections\.

### What industries, sales tools, and business disciplines does Eric work in?

Eric’s skills include SMB and enterprise\-oriented sales, SaaS and B2B software sales, technical product sales, healthcare, automotive, durable goods, electronic health records, electronic medical records, revenue cycle management, artificial intelligence, customer success, customer retention, and business relationship management\. He also works with go\-to\-market strategy, inbound and outbound marketing, digital marketing, direct marketing, account planning, territory management, forecasting, analytics, market research, competitive analysis, sales operations, program management, project management, and cross\-functional team leadership\.

### What sales technologies and sales\-process skills does Eric use?

Eric uses CRM and sales tools including Salesforce\.com, HubSpot, ClientSuccess, Microsoft Copilot, and ChatGPT\. His sales\-process skills include sales prospecting, cold calling, lead qualification, pipeline development, sales\-target management, presentations, product demonstrations, deal closure, contract negotiation, cross\-selling, upselling, and partner relationship management\.

### What education and certification does Eric have?

Eric holds a Master of Business Administration in Marketing from Eastern Michigan University and a Bachelor of Arts in Communication from the University of Michigan\. He also holds the HubSpot Sales Software certification from HubSpot Academy\.

### What work\-location arrangements does Eric seek?

Eric requires remote work or local opportunities because of location constraints\.

### What other professional interest does Eric list?

Eric is also a drummer\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ericmaga

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