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# Bradley Theisen

**Headline:** Solution Engineer Specialist
**Profession:** Solution Engineer Specialist
**Location:** Arvada, Colorado, United States

## About

Bradley Theisen is a Solution Engineer Specialist at T-Mobile and also serves in current technical support roles at Sprint, including Technician III and Wireless Sales Technical Support Specialist 2. Bradley supports the deployment and ongoing operation of SaaS products, including Microsoft 365, G Suite, and Dialpad. His work combines telecommunications, wireless and wireline technologies, networking, and customer-focused technical support. Bradley is strongest when solving complex technical and organizational problems, particularly where technology can improve communication workflows. He brings both technical depth and a practical customer-problem-solving approach, with experience working across technical delivery and customer-facing needs. Bradley is especially well suited to warm leads and post-sale delivery, where he can help customers implement and realize value from solutions rather than focus on cold outreach. A notable example of Bradley’s work was leading a school district’s migration from legacy systems to a cloud-based VoIP and UCaaS platform. The project produced positive results and helped modernize the district’s communications. Bradley enjoys variety in his work and is energized by both technically intensive challenges and customer-facing problem-solving.

## Services

- Telecommunications
- Technical Support
- Wireless
- Wireline
- Wireless Networking
- Networking

## Highlights

- Serves as a current Solution Engineer Specialist at T-Mobile.
- Runs deployment and support activities for SaaS products at Sprint, including Microsoft 365, G Suite, and Dialpad.
- Holds a current Wireless Sales Technical Support Specialist 2 role at Sprint.
- Led a school district’s migration from legacy systems to a cloud-based VoIP and UCaaS platform, with positive results.
- Applies expertise in telecommunications, technical support, wireless, wireline, wireless networking, and networking.
- Solves complex problems and helps transform organizational workflows through technology.
- Combines technical delivery capabilities with customer-facing problem-solving.
- Focuses on warm-lead engagement and post-sale delivery rather than cold outreach.

## Experience

- **Solution Engineer Specialist at T-Mobile** (2021-05-01–present)
- **Technician III at Sprint** (2010-09-01–present) — Running deployment and support activities for SaaS products including MSO 365, G Suite, & Dialpad.
- **Wireless Sales Technical Support Specialist 2 at Sprint** (2010-01-01–present)

## FAQ

### What does Bradley do?

Bradley Theisen is a Solution Engineer Specialist at T-Mobile. He also holds current roles at Sprint as a Technician III and Wireless Sales Technical Support Specialist 2.

### What does Bradley do as a Technician III at Sprint?

At Sprint, Bradley runs deployment and support activities for SaaS products, including Microsoft 365, G Suite, and Dialpad.

### What is Bradley’s Wireless Sales Technical Support Specialist 2 role at Sprint?

Bradley works in technical support for wireless sales in his current Wireless Sales Technical Support Specialist 2 role at Sprint.

### What are Bradley’s core technical skills?

Bradley’s skills include telecommunications, technical support, wireless, wireline, wireless networking, and networking.

### What are Bradley’s professional strengths?

Bradley is passionate about solving complex problems and using technology to transform organizational workflows. He combines technical depth with customer-focused problem-solving.

### What was Bradley’s school district communications project?

Bradley led a school district’s migration from legacy systems to a cloud-based VoIP and UCaaS platform. The migration had positive results and modernized the district’s communications.

### What type of customer engagement does Bradley prefer?

Bradley is particularly well suited to working with warm leads and supporting post-sale delivery. He prefers helping customers implement and use solutions over cold outreach.

### What kind of work environment motivates Bradley?

Bradley enjoys a mix of technically intensive work and customer-facing problem-solving. He gets energy from variety across those responsibilities.

## Links

- LinkedIn: https://www.linkedin.com/in/ACoAABfw4mQBn_rW5ttoCZimdsj6O1pcLIMbyNI

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