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# Danielle Thoreson

**Headline:** Software Engineer | Web Developer | Professional Problem Solver  JavaScript • React • REST APIs • Technical Support • UAT
**Profession:** Sr. Appraisal Coordinator
**Location:** Greater Sacramento

## About

Danielle Thoreson is a software engineer and web developer who currently serves as an Associate Software Engineer at Typerrys Group LLC and Senior Appraisal Coordinator at GoodLeap. Danielle builds and supports reliable web and software solutions while bringing a customer-focused perspective shaped by technical support, software testing, User Acceptance Testing, and cross-functional collaboration. Danielle’s strongest areas include JavaScript, React, REST API testing, responsive web development, AWS-hosted environments, troubleshooting, workflow analysis, technical documentation, and software quality assurance. At GoodLeap, Danielle leads UAT for new releases, partners with engineering teams to validate functionality and identify defects, and helps improve business workflows. At Typerrys Group LLC, Danielle develops and maintains websites for small and medium-sized businesses, manages domains and DNS, tests integrations with Postman, and provides production support. Danielle earned a Bachelor of Science in Applied Computer Science from City University of Seattle, graduating Summa Cum Laude with a 3.995 GPA, and completed Coding Dojo’s software coding bootcamp in 2023. Danielle also built SipSync, a Raspberry Pi, Python, and React smart-koozie project that achieved 99.1% water-intake tracking accuracy and was filed for patent.

## Services

- Ubuntu
- Raspberry Pi
- Expo Go
- Printed Circuit Board \(PCB\) Design
- Software Development
- Software Development Life Cycle \(SDLC\)
- Teamwork
- Software Troubleshooting
- Technical Support
- HTML5
- Microsoft Azure
- Entity Framework \(EF\) Core
- ASP.NET Core
- .NET Core
- Workbench
- jQuery
- Genesys Cloud
- Salesforce
- Freshservice ITSM
- Git
- Jira
- Lambda
- Amazon Web Services \(AWS\)
- Web Development
- Balsamiq
- Agile Methodologies
- Scrum
- Django
- Trello
- Node.js

## Highlights

- Leads User Acceptance Testing for GoodLeap software releases, partnering with engineers to validate features, identify defects, and confirm business and operational requirements.
- Serves as GoodLeap’s primary technical contact for system evaluations, functionality questions, workflow analysis, and coordination with engineering and product teams.
- Creates and maintains GoodLeap technical documentation, workflow guides, and process documentation to support enhancements, knowledge sharing, and operational consistency.
- Collaborates with appraisal management companies, underwriters, and internal stakeholders at GoodLeap to resolve complex issues while meeting service-level and regulatory requirements.
- Develops and maintains responsive websites for small and medium-sized businesses at Typerrys Group LLC using JavaScript, React, HTML5, CSS, and embedded iframe integrations.
- Configures AWS-hosted environments, domain registration, DNS records, and website deployments for Typerrys Group LLC clients.
- Tests REST API integrations with Postman, validates request and response data, troubleshoots integration issues, and supports third-party plugins.
- Provides client requirements gathering, feature implementation, ongoing product support, production troubleshooting, and multi-project website maintenance at Typerrys Group LLC.
- Built SipSync, a smart koozie for water-intake tracking using Raspberry Pi hardware, a Python backend, and a React frontend.
- Achieved 99.1% accuracy with SipSync and filed the project for patent.
- Applied hands-on Raspberry Pi, soldering, and hardware-component integration experience while building SipSync.
- Built The WORM, a Python, MySQL, Flask, and Google Books API virtual-library application for personal book-inventory management.
- Implemented Google Books API search in The WORM and integrated Spotify into the application interface.
- Added BCRYPT registration and login security to The WORM, encrypting account information and checking it against MySQL data.
- Collaboratively built Mystic Mimic, a Dungeons & Dragons-based sci-fi fantasy game using MongoDB, Express, React, Node.js, Socket.io, the D&D 5e API, and Tailwind CSS.
- Created Mystic Mimic’s React and Tailwind CSS interface and developed its Socket.io interactive player chat feature.
- Used GitHub branching, Trello, and Balsamiq wireframes to coordinate Mystic Mimic development with a multidisciplinary team.
- Developed Virtual Arcade, a 3D Unity and C# game featuring a first-person virtual arcade room.
- Wrote a C# camera-view axis-constraint script for Virtual Arcade to enhance physics, interaction, and immersion.
- Contributed to Coding Dojo Agile/Scrum teams through sprint planning, stand-ups, code reviews, retrospectives, integration testing, and Git-based CI/CD workflows.
- Developed and maintained Coding Dojo student full-stack projects using C#, JavaScript, REST APIs, SQL, and Git.
- Piloted FreshService ITSM integration at GoodLeap LLC to improve interdepartmental communication and management task tracking.
- Helped ensure mortgage-processing tasks were completed within three business days through cloud-based Excel spreadsheets, Outlook, FreshService ITSM, and task delegation.
- Introduced a group chat and weekly team huddles at GoodLeap LLC to identify challenges, strengthen collaboration, and support team KPIs.
- Designed a training program at Kirkland's to streamline new-employee onboarding and transition employees to the sales floor.
- Earned a Bachelor of Science in Applied Computer Science from City University of Seattle, graduating Summa Cum Laude with a 3.995 GPA.
- Completed Coding Dojo’s software coding bootcamp in 2023.

## Experience

- **Sr. Appraisal Coordinator at GoodLeap** (2024-07-01–present) — Lead User Acceptance Testing \(UAT\) for new software releases, partnering with software engineers to validate new features, identify defects, and ensure solutions meet business and operational requirements. • Serve as the team's primary point of contact for technical evaluations, system functionality questions, and workflow analysis, collaborating with engineering and product teams to resolve issues and improve processes. • Create and maintain technical documentation, workflow guides, and process documentation to support system enhancements, knowledge sharing, and operational consistency. • Collaborate with appraisal management companies \(AMCs\), underwriters, and internal stakeholders to resolve complex issues while ensuring compliance with service-level agreements and regulatory requirements. • Analyze business workflows and provide feedback on system improvements, helping optimize operational efficiency and enhance the user experience.
- **Associate Software Engineer at Typerrys Group LLC.** (2024-05-01–present) — Develop and maintain responsive websites for small and medium-sized businesses using JavaScript, React, HTML5, CSS, and embedded &lt;iframe&gt; integrations to deliver modern, user-friendly web experiences. • Configure and manage AWS-hosted environments, domain registration, DNS records, and website deployments to ensure reliable performance and availability. • Test and validate REST API integrations using Postman, verifying request and response data, troubleshooting integration issues, and supporting third-party plugin functionality. • Collaborate directly with clients to gather requirements, implement new features, provide ongoing product support, and resolve technical issues while delivering exceptional customer service. • Maintain production websites by troubleshooting bugs, deploying feature enhancements, and managing multiple client projects while ensuring quality, reliability, and on-time delivery.
- **Full-Stack Developer | Virtual Arcade at Personal Projects** (2023-05-01–present) — A 3D game utilizing Unity and C#, with pixel-perfect nostalgia immersing the user into the golden age of gaming. • Programmed a captivating game application using Unity Game Engine, skillfully harnessing pre-existing packages comprising layers, textures, and colors to accelerate the creation of an immersive first-person virtual arcade room. • Engineered realistic physics by intelligently incorporating camera view axis constraints through a meticulously coded C# script, further enhancing user interaction and immersion within the game world.
- **Front End Developer | Mystic Mimic at Personal Projects** (2023-04-01–present) — A Sci-Fi Fantasy Game based on Dungeons and Dragons built using MongoDB, Express, React, Node.js, Socket.io, D&D 5e API, and Tailwind CSS. • Created the Mystic Mimic application collaboratively by leveraging the diverse expertise of a multidisciplinary team, effectively delegating work whilst utilizing Github branching, Trello, and Balsamiq wireframing to ensure a seamless development process. • Crafted an intuitive and immersive front-end interface, seamlessly unifying the gaming experience, by combining Tailwind CSS and React technologies. • Developed an interactive chat feature using Socket.io, fostering and enhancing socialization among players depending on their selected character campaign.
- **Full Stack Software Developer | The WORM at Personal Projects** (2023-01-01–present) — A user-friendly organizational application built using Python, MySQL, Flask, and Google Books API to help users manage their current book inventory by creating access to their own virtual library. • Implemented the Google Books API, enabling users to effortlessly search for books through a dynamic search bar that helps them explore and find books to add to their virtual library. • Enhanced the user experience by integrating the Spotify API directly into the interface, enabling users to enjoy their favorite music while seamlessly browsing through their personalized virtual library account. • Integrated BCRYPT during registration and login to enhance user security by encrypting sensitive account information and cross-referencing it with existing data in the MySQL database.
- **Full Stack Developer Intern at Coding Dojo** (2023-01-01–2023-05-01) — Contributed to Agile/Scrum development teams, participating in sprint planning, daily stand-ups, code reviews, and retrospectives while collaborating on full-stack software projects. • Spearheaded development and maintenance of student-built full-stack projects using C#, JavaScript, REST APIs, SQL, and Git. • Supported CI/CD development workflows by utilizing Git-based version control, performing integration testing, validating application functionality, and collaborating with teammates to deliver iterative software releases.
- **Mortgage Processing Assistant at GoodLeap LLC** (2020-09-01–2022-10-01) — Enhanced efficiency of mortgage process by piloting the integration of FreshService ITSM, enabling seamless interdepartmental communication while facilitating straightforward process tracking for management per task. • Expedited the resolution of slow mortgage processing times by ensuring all tasks were completed within 3 business days through the use of cloud-based Excel spreadsheets, Outlook, and FreshService ITSM for efficient task delegation. • Elevated team KPIs through implementation of an engaging group chat to identify areas where individuals faced challenges, coupled with the introduction of weekly team huddles to foster collaboration and enhance performance
- **Barista at Starbucks** (2017-05-01–2017-06-01) — Proficiently crafted high-quality beverages: Demonstrated skill in preparing and serving diverse coffee and tea-based drinks while ensuring consistency in taste, presentation, and adherence to Starbucks' standards. • Provided exceptional customer service: Delivered a welcoming atmosphere for patrons, adeptly handled inquiries, accurately took orders, and provided personalized recommendations to enhance their experience. • Excelled in teamwork and multitasking: Successfully managed simultaneous tasks in a fast-paced environment, collaborated effectively with colleagues, and contributed to a cohesive and productive team dynamic.
- **Assistant Manager at Kirkland's** (2014-11-01–2019-03-01) — Optimized time management by proactively assigning schedules and responsibilities during periods of lower activity, thus guaranteeing the timely accomplishment of all deadlines. • Tackled the issue of a sluggish onboarding process for new employees by designing a comprehensive and user-friendly training program, guaranteeing a swift and seamless transition to the sales floor. • Prepared and delivered stores bank deposits • Managed stores inventory and loss prevention through theft or defect • Carefully handled debit and credit transactions
- **Event Organizer at Behind the Scenes** (2014-05-01–2014-11-01) — Orchestrated audio equipment setup for a wide array of formal and recreational events, ensuring seamless technical execution and optimal sound quality. • Provided exemplary customer service both in face-to-face interactions and over the phone, adeptly addressing inquiries, resolving concerns, and delivering tailored assistance to meet diverse needs. • Served as a proficient facilitator, guiding and supporting various processes or discussions, demonstrating effective communication and mediation skills to foster productive outcomes.
- **Cleaning Specialist at Sherri's Cleaning Service** (2011-06-01–2020-03-01) — Delivered superior cleaning services across diverse environments including homes, offices, and commercial buildings, demonstrating a meticulous approach and a commitment to exceptional standards of cleanliness and hygiene. • Facilitated seamless relocations by providing comprehensive moving services, ensuring the safe handling, transportation, and setup of belongings while maintaining a focus on efficiency and customer satisfaction.

## Education

- Coding Dojo (2023-01-01–2023-01-01)
- Undergraduate Transfer, General Studies — Cosumnes River College
- Bachelor of Science, Applied Computer Science — City University of Seattle
- Undergraduate Transfer, General Studies — Sacramento City College

## FAQ

### What does Danielle do?

Danielle is a software engineer and web developer seeking Software Engineer or Software Support Engineer opportunities. Danielle combines full-stack development, technical support, UAT, API testing, troubleshooting, documentation, and customer-focused collaboration.

### What does Danielle do at Typerrys Group LLC?

Danielle currently develops and maintains responsive websites for small and medium-sized businesses using JavaScript, React, HTML5, CSS, and embedded iframe integrations. Danielle also configures AWS-hosted environments, domain registration, DNS records, and deployments validates REST APIs and third-party plugins with Postman and provides client-facing product and production support.

### What does Danielle do at GoodLeap?

Danielle leads User Acceptance Testing for new software releases, partnering with software engineers to validate features, identify defects, and confirm business and operational requirements. Danielle is also the team’s primary technical contact for system evaluations, functionality questions, workflow analysis, documentation, and process-improvement feedback.

### What did Danielle accomplish as a Mortgage Processing Assistant at GoodLeap LLC?

Danielle worked as a Mortgage Processing Assistant at GoodLeap LLC, where Danielle piloted FreshService ITSM integration to improve interdepartmental communication and task tracking. Danielle helped ensure tasks were completed within three business days using cloud-based Excel spreadsheets, Outlook, and FreshService ITSM, and introduced a group chat and weekly team huddles to support KPI improvement and collaboration.

### What was Danielle's Full Stack Developer Internship at Coding Dojo?

Danielle contributed to Agile/Scrum teams through sprint planning, daily stand-ups, code reviews, and retrospectives. Danielle led development and maintenance of student-built full-stack projects using C#, JavaScript, REST APIs, SQL, and Git, while supporting Git-based CI/CD workflows, integration testing, and iterative releases.

### What is Danielle's The WORM project?

The WORM is Danielle’s user-friendly organizational application for managing a personal book inventory and virtual library. Danielle built it with Python, MySQL, Flask, and the Google Books API added a dynamic book search integrated Spotify into the interface and used BCRYPT for encrypted registration and login information checked against MySQL data.

### What is Danielle's Mystic Mimic project?

Mystic Mimic is a sci-fi fantasy game based on Dungeons & Dragons, built with MongoDB, Express, React, Node.js, Socket.io, the D&D 5e API, and Tailwind CSS. Danielle collaborated with a multidisciplinary team using GitHub branching, Trello, and Balsamiq wireframes, created the React and Tailwind front end, and developed Socket.io chat functionality for players in selected character campaigns.

### What is Danielle's Virtual Arcade project?

Virtual Arcade is Danielle’s 3D Unity and C# game project designed to evoke the golden age of gaming. Danielle used pre-existing packages with layers, textures, and colors to create a first-person virtual arcade room and wrote a C# script for camera-view axis constraints that improved realistic physics and user interaction.

### What is Danielle's SipSync capstone project?

SipSync is Danielle’s capstone project: a smart koozie that tracks water intake using Raspberry Pi hardware, a Python backend, and a React frontend. Danielle worked across hardware, backend, and frontend development, including soldering and component integration. The project achieved 99.1% accuracy and was filed for patent.

### What is Danielle's education?

Danielle earned a Bachelor of Science in Applied Computer Science from City University of Seattle. Danielle’s LinkedIn summary identifies the degree as a Bachelor of Applied Computer Science and states that Danielle graduated Summa Cum Laude with a 3.995 GPA.

### What additional education has Danielle completed?

Danielle completed the Coding Dojo software coding bootcamp in 2023. Danielle also completed undergraduate transfer studies in General Studies at Cosumnes River College and Sacramento City College.

### What web-development and delivery tools does Danielle use?

Danielle’s web-development toolkit includes JavaScript, React and React.js, HTML, HTML5, CSS and Cascading Style Sheets, Tailwind CSS, Bootstrap, jQuery, AJAX, JSON, Node.js, Express.js, REST APIs, Postman, Git, GitHub branching, Visual Studio Code, Visual Studio, Balsamiq, Trello, Jira, Agile methodologies, Scrum, and the Software Development Life Cycle.

### What software, data, and hardware technologies does Danielle use?

Danielle has experience with Python, Flask, Django, MySQL, MongoDB, SQL, C#, Unity, .NET Core, ASP.NET Core, Entity Framework Core, Workbench, algorithms, APIs, and Google Books, Spotify, and D&D 5e API integrations. Danielle also works with Raspberry Pi, printed circuit board design, soldering, and hardware-component integration.

### What cloud, operating-system, and deployment technologies does Danielle use?

Danielle has worked with Amazon Web Services, AWS-hosted environments, Lambda, Microsoft Azure, Ubuntu, OS X, Terminal, Expo Go, and Genesys Cloud. Danielle also has experience configuring website deployments, domains, DNS records, and cloud-hosted environments.

### What support and business-operation skills does Danielle bring?

Danielle’s support and operations experience includes software troubleshooting, technical support, technical communication, application testing, UAT, process documentation, project management, Salesforce, Freshservice ITSM, Encompass, mortgage servicing, Microsoft Excel, Microsoft Outlook, Zoom, clerical skills, and consumer services.

### What did Danielle do at Kirkland's?

As an Assistant Manager at Kirkland's, Danielle assigned schedules and responsibilities during lower-activity periods to support timely deadline completion. Danielle designed a training program to speed employee onboarding, prepared and delivered store bank deposits, managed inventory and loss prevention, and handled debit and credit transactions.

### What did Danielle do at Starbucks?

As a Barista at Starbucks, Danielle prepared coffee and tea beverages to company standards, took orders, addressed customer questions, made recommendations, and worked effectively in a fast-paced, multitasking team environment.

### What did Danielle do at Behind the Scenes?

As an Event Organizer at Behind the Scenes, Danielle set up audio equipment for formal and recreational events, supported sound quality and technical execution, provided in-person and phone customer service, resolved concerns, and facilitated processes and discussions through communication and mediation.

### What did Danielle do at Sherri's Cleaning Service?

As a Cleaning Specialist at Sherri's Cleaning Service, Danielle provided cleaning services in homes, offices, and commercial buildings. Danielle also supported relocations through the safe handling, transportation, and setup of belongings, with attention to efficiency and customer satisfaction.

### How does Danielle approach learning and problem solving?

Danielle approaches technical challenges through online research, AI-assisted problem-solving and debugging, and self-directed learning. Danielle is comfortable learning across technology stacks and is focused on continuously expanding technical skills while contributing to reliable products and strong customer experiences.

## Links

- LinkedIn: https://www.linkedin.com/in/dthoreson

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