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# Lucy N\.

**Headline:** Assistant Director \| Program Operations \(Community Based Organizations\) \| Data & Program Management
**Profession:** Assistant Director
**Location:** Brooklyn, New York, United States

## About

Lucy N\. is an Assistant Director at New York Edge, supporting the daily operations of a high\-volume after\-school program serving more than 700 students\. Lucy coordinates program flow across staff, students, school\-site stakeholders, families, and internal leadership helps address real\-time delivery issues and contributes to reporting and data tracking for leadership and external funders\. Her strongest areas are education\-program operations, operational coordination, data management, reporting, data quality, stakeholder communication, and process support in high\-volume environments\. Previously, Lucy served as a Data Specialist and Leadership Specialist at New York Edge, building experience in program metrics, compliance reporting, staff coordination, student supervision, logistics, and education\-based service delivery\. As a Data Specialist, Lucy managed systems tracking attendance, participation, and performance metrics, produced recurring reports for funders and leadership, and supported reporting tied to compliance, evaluation, and renewal decisions\. Lucy holds a Bachelor of Arts in Sociology from John Jay College \(CUNY\) and completed Third Bridge’s Client Service Delivery Job Simulation through Forage, including sneaker\-industry value\-chain analysis, expert profiling, and a client pitch\.

## Services

- Research Skills
- Written Communication
- Client Services
- Persuasion
- Strategic Analysis
- Program Management
- Stakeholder Relations
- Operations Coordination
- Strategic Planning
- Continuous Process Improvement
- Real\-Time Problem Solving
- Education Program Management
- Program Execution
- Operational Coordination
- Reporting & Documentation Support
- Shareholder Communications
- Program Operations
- Data Management
- Excel / Google Sheets
- Cross\-team Collaboration
- Data Quality Assurance
- Operational Data Analysis
- Data Reporting
- Classroom Support
- Program Coordination
- Team Support in High\-Volume Environments
- Operational Assistance
- Front Office Operations
- Oral Communication
- Supervisory Skills

## Highlights

- Serves as an Assistant Director at New York Edge, supporting daily execution of an after\-school program serving more than 700 students\.
- Coordinates program flow across staff, students, school\-site stakeholders, and the leadership team in a high\-volume program environment\.
- Supports real\-time operational decision\-making and troubleshooting during program delivery\.
- Communicates with school partners, families, and internal leadership to support smooth program execution\.
- Contributes to reporting and data tracking used by internal leadership and external funders\.
- Managed New York Edge program data systems tracking attendance, participation, and key performance metrics as a Data Specialist\.
- Maintained data accuracy and consistency for internal reporting and external funding requirements\.
- Partnered with leadership to translate operational data into reporting insights and decision support\.
- Produced recurring reports for funders and leadership supporting compliance, program evaluation, and renewal decisions\.
- Supported on\-site execution, program coordination, and real\-time operational needs as a Leadership Specialist at New York Edge\.
- Provided staff coordination, student supervision, and program\-logistics support\.
- Communicated with school\-site staff and internal teams to help maintain program flow\.
- Completed Third Bridge’s Client Service Delivery Job Simulation through Forage\.
- Conducted a sneaker\-industry value\-chain analysis using strategic research and analytical skills to identify key stakeholders and market dynamics\.
- Developed expert profiles and a persuasive pitch for a client project, demonstrating written and oral communication skills\.
- Earned a Bachelor of Arts in Sociology from John Jay College \(CUNY\)\.
- Lists CPR certification and skills in First Aid and Food Safety\.

## Experience

- **Assistant Director at New York Edge** (2026\-02\-01–present) — \- Serve as an operational point person supporting daily execution of a high\-volume after\-school program serving over 700 students\. \- Coordinate program flow across staff, students, and school\-site stakeholders alongside leadership team\. \- Support real\-time operational decision\-making and troubleshoot issues during program delivery\. \- Assist with reporting and data tracking used for internal leadership and external funders\. \- Communicate with school partners, families, and internal leadership to ensure smooth program execution\.
- **Third Bridge \- Client Service Delivery Job Simulation at Forage** (2026\-09\-01–2026\-09\-01) — \- Completed a job simulation involving client service delivery for Third Bridge, navigating through complex industry analysis and expert engagement strategies to deliver actionable insights for a client project\. \- Leveraged strategic research techniques and analytical skills to conduct a comprehensive value chain analysis of the sneaker industry, identifying key stakeholders and market dynamics critical for informed decision\-making\. \- Developed and presented expert profiles and a persuasive pitch, demonstrating written and oral communication skills\.
- **Data Specialist at New York Edge** (2024\-02\-01–2026\-02\-01) — \- Managed program data systems tracking attendance, participation, and key performance metrics\. \- Maintained accuracy and consistency of data used for internal reporting and external funding requirements\. \- Partnered with leadership to translate operational data into reporting insights and decision support\. \- Produced recurring reports for funders and leadership to support compliance, program evaluation, and renewal decisions\.
- **Leadership Specialist at New York Edge** (2022\-02\-01–2024\-02\-01) — \- Assisted leadership with on\-site execution, program coordination, and real\-time operational needs\. \- Provided support with staff coordination, student supervision, and program logistics as needed\. \- Communicated with school\-site staff and internal teams to help maintain smooth program flow\. \- Built foundational experience in program operations, stakeholder communication, and education\-based service delivery\.

## Education

- Bachelor of Arts \- BA, Sociology — John Jay College \(CUNY\) (2020\-08\-01–2023\-12\-01)
- High School for Health Professions & Human Services (2016\-09\-01–2020\-06\-01)

## FAQ

### What does Lucy do at New York Edge?

Lucy is an Assistant Director at New York Edge\. She supports daily execution of an after\-school program serving more than 700 students, coordinates program flow with staff, students, school\-site stakeholders, and leadership, helps troubleshoot real\-time operational issues, and supports reporting and data tracking for leadership and external funders\.

### What are Lucy’s core professional strengths?

Lucy’s strengths include program operations, education program management, data management, data quality assurance, data reporting, operational data analysis, reporting and documentation support, operations coordination, stakeholder relations, cross\-team collaboration, process improvement, strategic planning, and real\-time problem solving\.

### What did Lucy accomplish as a Data Specialist at New York Edge?

As a Data Specialist at New York Edge, Lucy managed data systems for attendance, participation, and key program performance metrics\. She maintained data accuracy and consistency for internal reporting and external funding requirements partnered with leadership to turn operational data into reporting insights and decision support and produced recurring funder and leadership reports supporting compliance, program evaluation, and renewal decisions\.

### What did Lucy do as a Leadership Specialist at New York Edge?

As a Leadership Specialist at New York Edge, Lucy supported on\-site execution, program coordination, and real\-time operational needs\. Her work included staff coordination, student supervision, program logistics, and communication with school\-site staff and internal teams to maintain program flow\.

### What was Lucy’s Third Bridge job simulation experience?

Lucy completed the Third Bridge Client Service Delivery Job Simulation through Forage\. The simulation covered client service delivery, complex industry analysis, expert\-engagement strategies, sneaker\-industry value\-chain research, expert\-profile development, and presenting a persuasive client pitch\.

### What is Lucy’s educational background?

Lucy holds a Bachelor of Arts in Sociology from John Jay College \(CUNY\)\. Lucy also attended the High School for Health Professions & Human Services\.

### What languages does Lucy list?

Lucy lists English and American Sign Language among her language skills\.

### What certifications or safety\-related skills does Lucy list?

Lucy lists CPR certification\. Lucy also lists First Aid and Food Safety among her skills\.

### What operations, data, communication, and technical skills does Lucy list?

Lucy’s listed skills include research, written and oral communication, client services, persuasion, strategic analysis, program management, stakeholder relations, operations coordination, strategic planning, continuous process improvement, real\-time problem solving, education program management, program execution, operational coordination, reporting and documentation support, shareholder communications, program operations, data management, Excel, Google Sheets, cross\-team collaboration, data quality assurance, operational data analysis, data reporting, classroom support, program coordination, team support in high\-volume environments, operational assistance, front office operations, supervisory skills, conflict resolution, assistant directing, data analysis, nonprofit organizations, data entry, executive support, communication training, emotional intelligence, calendars, administrative assistance, online data entry, attention to detail, confidentiality, organization skills, presentations, teaching, problem solving, interpersonal skills, critical thinking, online research, APA, sociology, analytical skills, SQL, cybersecurity, cybersecurity tools, Linux, Python, Microsoft Office, modeling, teamwork, time management, leadership, social media, writing, essays, reading comprehension, public speaking, communication, customer service, and fashion styling\.

### What additional industry and service skills does Lucy list?

Lucy also lists equity trading, financial futures, futures trading, trading, risk management, proprietary trading, day trading, contract negotiation, customer loyalty, real estate listings, real estate, Salesforce\.com, food service, food and beverage, specialty coffee, making coffee, barista training, barista work, and latte art among her skills\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/lucy\-n\-b671b21b6

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