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# Lorenzo Galante

**Headline:** Professional profile
**Location:** Poughkeepsie, NY, USA

## About

Lorenzo Galante is a cybersecurity and software incident-resolution practitioner whose work centers on identifying vulnerabilities, strengthening security through hands-on penetration testing, and improving how customer-reported software issues are diagnosed and resolved. Lorenzo is particularly focused on practical technical outcomes rather than paperwork- or compliance-led security work. His experience includes investigating vulnerabilities and automating customer bug diagnosis, using AI-based triage to accelerate issue resolution, and helping turn critical electronic health record \(EHR\) bugs into same-day fixes. A ransomware incident was a pivotal factor in Lorenzo’s move toward security-focused work. Lorenzo’s professional strengths connect offensive security practice with operational problem solving: finding the underlying cause of an issue, automating repeatable diagnostic work, and helping teams move urgent customer and product problems toward resolution quickly.

## Highlights

- Identified vulnerabilities and applied hands-on penetration-testing practices to strengthen security.
- Automated customer bug-diagnosis work to make issue investigation more repeatable.
- Used AI triage to accelerate customer issue resolution.
- Helped turn critical electronic health record \(EHR\) bugs into same-day fixes.
- Pivoted toward security-focused work after a ransomware incident.
- Emphasizes practical penetration testing and vulnerability discovery over paperwork- or compliance-centered security work.

## FAQ

### What does Lorenzo do?

Lorenzo Galante works across cybersecurity and software incident resolution. His work includes vulnerability identification, hands-on penetration testing, customer bug diagnosis, AI-supported issue triage, and urgent EHR bug resolution.

### What are Lorenzo’s core strengths?

Lorenzo is strongest at practical security and operational problem solving. He focuses on finding vulnerabilities, investigating underlying technical issues, and automating repeatable diagnostic workflows rather than emphasizing paperwork or compliance alone.

### How does Lorenzo approach customer bug diagnosis?

Lorenzo has worked on finding vulnerabilities and automating the diagnosis of customer-reported bugs. This approach supports faster, more repeatable investigation of customer issues.

### How has Lorenzo used AI for issue resolution?

Lorenzo has used AI triage to speed the handling of customer issues. The goal is to accelerate the path from an incoming issue to diagnosis and resolution.

### What has Lorenzo done with critical EHR bugs?

Lorenzo has helped address critical electronic health record \(EHR\) bugs with same-day fixes. This reflects experience working with urgent software issues that require rapid investigation and remediation.

### What led Lorenzo to focus on cybersecurity?

A ransomware incident helped prompt Lorenzo’s pivot toward security-focused work. That experience contributed to his focus on cybersecurity and vulnerability-related practice.

### What is Lorenzo’s approach to penetration testing?

Lorenzo emphasizes hands-on penetration testing as part of his security approach. He is more focused on practical testing and finding security weaknesses than on compliance or documentation work alone.

## Links

- LinkedIn: https://www.linkedin.com/in/lorenzo-galante

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