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# Ayush Shah

**Headline:** ML Engineer @ Western Union \| Production AI Systems, LLM Inference & RAG Pipelines \| Snowflake, AWS Bedrock, Python \| MS Data Science @ UMich
**Profession:** Machine Learning Engineer
**Location:** Brooklyn, New York, United States

## About

Ayush Shah is a Machine Learning Engineer at The Western Union Company, where he develops and productionizes forecasting and risk models for large\-scale financial decision systems\. His work spans Python, SQL, Snowflake, Dataiku, scalable data pipelines, automated model monitoring, data validation, anomaly detection, and analysis that supports fund\-allocation and capital\-efficiency decisions\. Ayush’s stated focus also includes production AI systems, LLM inference, RAG pipelines, and AWS Bedrock\. Ayush is strongest in translating data science into operational systems across financial services, healthcare, and academic settings\. At Michigan Medicine, he built predictive models from more than 1,200 clinic visits, 300\-plus procedures, and 1,500\-plus emergency cases one ER triage model reduced wait times by 15%\. He also developed and deployed triage AI across five hospitals, improved the workflow when OCR failures arose, and used recurring feedback with users to build clinician trust\. Earlier, he delivered large\-scale analytics and IFRS 15 journaling capabilities at Telstra and built weather\-based food recommendations and chatbot functionality at Naaniz\. Ayush holds an MS in Big Data Analytics from the University of Michigan and a BTech in Electrical, Electronics and Communications Engineering from VJTI\.

## Services

- Time Series Forecasting
- Dataiku DSS
- Statistics
- Data Visualization
- Hadoop
- Pandas \(Software\)
- Algorithms
- Natural Language Processing \(NLP\)
- Data Modeling
- Business Analysis
- SCADA
- Intrusion Detection
- Host Intrusion Prevention
- Wireshark
- R
- Data Analytics
- Tableau
- Databases
- Analytical Skills
- Anaconda
- Web Development
- Content Writing
- Web Scraping
- Chatbot Development
- Chatbot Responses
- Recommender Systems
- MySQL
- Amazon Web Services \(AWS\)
- AWS Lambda
- AWS EMR

## Highlights

- Develops and productionizes forecasting and risk models at The Western Union Company using Python, SQL, Snowflake, and Dataiku for large\-scale financial decision systems\.
- Engineered scalable data pipelines and automated monitoring frameworks for real\-time forecast tracking at Western Union, improving model\-output reliability\.
- Implemented data\-validation and anomaly\-detection checks at Western Union to identify and resolve data inconsistencies in modeling inputs\.
- Collaborated cross\-functionally on multi\-week financial\-data analysis, fund\-allocation optimization, and capital\-efficiency improvements at Western Union\.
- Built a primary\-care operations predictive model at Michigan Medicine using data from more than 1,200 clinic visits and 300\-plus procedures across five subdivisions\.
- Created an ER triage predictive model for more than 1,500 emergency cases at Michigan Medicine, reducing wait times by 15%\.
- Conducted a dermatology\-acquisition feasibility study that evaluated more than 10 staffing scenarios, more than 500 procedures, and financial metrics\.
- Built and deployed triage AI across five hospitals to reduce triage time and patient waits\.
- Redesigned a triage\-AI workflow to address OCR failures and used weekly user feedback loops to strengthen clinician adoption and trust\.
- Delivered large\-scale analytics and IFRS 15\-compliant journaling capabilities at Telstra using Apache Spark, AWS services, and Java\.
- Contributed Chargebacks, Festive Refunds, Day Pass Accruals, and Customer Detail and Internal Cost Analysis dashboards at Telstra\.
- Developed APIs and payment and invoicing applications at Telstra with JavaScript, Spring Boot, and Java, supporting automatic payments, late\-payment credits and debits, electricity and gas billing, and customer invoicing\.
- Created a weather\-based food recommendation at Naaniz using web scraping, Python, MySQL, and machine\-learning algorithms\.
- Contributed to chatbot functionality for recipe recommendations, vendor ordering, and FAQs at Naaniz, and wrote FAQ and chatbot\-question content\.
- Led data\-analysis initiatives and developed customized dean\-facing dashboards at the Center for Academic Innovation on enrollment trends, course engagement, and diversity optimization\.
- Supports University of Michigan School of Information students through data\-manipulation coursework, in\-class exercises, rubric\-based feedback, and individual and group sessions in Python, mathematical reasoning, and data handling\.

## Experience

- **Machine Learning Engineer at The Western Union Company** (2025\-07\-01–present) — \- Developed and productionized forecasting and risk models using Python, SQL, Snowflake, and Dataiku, supporting large\-scale financial decision systems \- Engineered scalable data pipelines and automated monitoring frameworks for real\-time forecast tracking, improving reliability of model outputs \- Implemented data validation and anomaly detection checks, identifying and resolving data inconsistencies to ensure high\-quality inputs for modeling systems \- Collaborated cross\-functionally to analyze multi\-week financial data, optimize fund allocation strategies, and improve capital efficiency
- **Instructional Aide at University of Michigan \- School of Information** (2024\-08\-01–present) — \- Collaborate with faculty to develop and facilitate course materials, including preparing, grading, and offering feedback on assignments and examinations in data manipulation, based on established rubrics\. \- Support in\-class exercises to reinforce essential data manipulation concepts, helping students build proficiency in handling, analyzing, and interpreting data through hands\-on activities\. \- Organize and guide one\-on\-one and group sessions, fostering a supportive environment where students engage in practical problem\-solving and enhance their skills in Python programming, mathematical reasoning, and data handling techniques\.
- **Graduate Research Assistant at University of Michigan \- School of Information** (2024\-09\-01–2025\-08\-01) — Under Prof\. Elle O'Brien
- **Data Science Intern at Michigan Medicine** (2024\-05\-01–2024\-08\-01) — \- Developed a predictive model for primary care operations, analyzing patient flow from 1,200\+ clinic visits to 300\+ procedures across 5 subdivisions, optimizing resource allocation and enhancing operational efficiency\. \- Created an ER triage\-based predictive model to forecast patient department visits for 1,500\+ emergency cases, improving resource management and reducing wait times by 15%\. \- Conducted a comprehensive market analysis and feasibility study for a potential dermatology department acquisition, evaluating 10\+ staffing scenarios, 500\+ procedures, and financial metrics to determine viability\.
- **Data Management Fellow at Center for Academic Innovation** (2023\-09\-01–2024\-04\-01) — \- Led data analysis initiatives, creating customized dashboards for school deans to provide insights into student enrollment trends, course engagement, and diversity optimization strategies\. \- Utilized data\-driven insights to guide academic leaders in enhancing courses and fostering diversity among students\.
- **Senior Associate Software Engineer at Telstra** (2022\-10\-01–2023\-06\-01) — \- Used ApacheSpark, AWS Services, and Java to help deliver data analytics of large\-scale data sets and technical aspects to handle IFRS15\-compliant journaling requirements\. My individual contributions include Chargebacks, Festive Refunds, Day Pass Accruals, and Customer Detail and Internal Cost Analysis dashboards\.
- **Associate Software Engineer at Telstra** (2021\-07\-01–2022\-10\-01) — Used JavaScript, SpringBoot, and Java to develop APIs and create payment and invoicing applications for automatic payment methods, credit/debit of late payments, electricity, gas billing systems, and customer invoicing\.
- **Machine Learning Intern at Naaniz** (2020\-06\-01–2020\-08\-01) — Created a weather\-based food recommendation using web scraping, Python, MySQL, and ML algorithms\. I was also a member of the Chatbot team for generating recipe recommendations, vendor ordering, and FAQs\. Finally, I also worked as the content writer for the FAQ and chatbot questions\.

## Education

- Master of Science \- MS, Big Data Analytics — University of Michigan (2023\-08\-01–2025\-05\-01)
- Bachelor of Technology \- BTech, Electrical, Electronics and Communications Engineering — Veermata Jijabai Technological Institute \(VJTI\) (2017\-08\-01–2021\-05\-01)

## FAQ

### What does Ayush do?

Ayush is a Machine Learning Engineer at The Western Union Company\. He develops and productionizes forecasting and risk models using Python, SQL, Snowflake, and Dataiku for large\-scale financial decision systems\. His stated focus includes production AI systems, LLM inference, RAG pipelines, and AWS Bedrock\.

### What has Ayush accomplished at Western Union?

At Western Union, Ayush has engineered scalable data pipelines and automated monitoring frameworks for real\-time forecast tracking, improving the reliability of model outputs\. He has also implemented data\-validation and anomaly\-detection checks to identify and resolve inconsistencies in modeling inputs, and collaborated across functions to analyze multi\-week financial data, optimize fund allocation, and improve capital efficiency\.

### What does Ayush do as an Instructional Aide at the University of Michigan?

Ayush serves as an Instructional Aide at the University of Michigan School of Information\. He collaborates with faculty on course materials prepares, grades, and provides rubric\-based feedback on data\-manipulation assignments and examinations supports in\-class exercises and leads individual and group sessions in Python programming, mathematical reasoning, data handling, and practical problem\-solving\.

### What did Ayush do at the Center for Academic Innovation?

As a Data Management Fellow at the Center for Academic Innovation, Ayush led data\-analysis initiatives and created customized dashboards for school deans\. The dashboards provided insight into student enrollment trends, course engagement, and diversity optimization strategies, helping academic leaders enhance courses and foster student diversity\.

### What did Ayush accomplish at Michigan Medicine?

At Michigan Medicine, Ayush developed a predictive model for primary\-care operations using patient\-flow data from more than 1,200 clinic visits and 300\-plus procedures across five subdivisions\. The work supported resource allocation and operational efficiency\. He also created an ER triage\-based model for more than 1,500 emergency cases that forecast patient department visits, improved resource management, and reduced wait times by 15%\.

### What healthcare business\-analysis work has Ayush completed?

Ayush conducted a market analysis and feasibility study for a potential dermatology\-department acquisition at Michigan Medicine\. He evaluated more than 10 staffing scenarios, more than 500 procedures, and financial metrics to assess viability\.

### What has Ayush done in triage AI and healthcare deployment?

Ayush built and deployed triage AI across five hospitals, with the work focused on reducing triage time and patient waits\. He addressed OCR failures by redesigning the workflow, worked to earn clinician trust in a high\-stakes AI context, and used weekly feedback loops to turn users into partners\.

### What did Ayush accomplish as a Senior Associate Software Engineer at Telstra?

As a Senior Associate Software Engineer at Telstra, Ayush used Apache Spark, AWS services, and Java to support large\-scale data analytics and technical requirements for IFRS 15\-compliant journaling\. His individual contributions included Chargebacks, Festive Refunds, Day Pass Accruals, and Customer Detail and Internal Cost Analysis dashboards\.

### What did Ayush do as an Associate Software Engineer at Telstra?

As an Associate Software Engineer at Telstra, Ayush used JavaScript, Spring Boot, and Java to develop APIs and payment and invoicing applications\. The applications covered automatic payment methods, credit and debit handling for late payments, electricity and gas billing systems, and customer invoicing\.

### What did Ayush do during his machine learning internship at Naaniz?

At Naaniz, Ayush created a weather\-based food\-recommendation capability using web scraping, Python, MySQL, and machine\-learning algorithms\. He was also part of the chatbot team that generated recipe recommendations, vendor\-ordering support, and FAQs, and he wrote content for chatbot questions and FAQ responses\.

### What research role has Ayush held at the University of Michigan?

Ayush was a Graduate Research Assistant at the University of Michigan School of Information, working under Professor Elle O'Brien\.

### What is Ayush's educational background?

Ayush earned a Master of Science in Big Data Analytics from the University of Michigan\. He also earned a Bachelor of Technology in Electrical, Electronics and Communications Engineering from Veermata Jijabai Technological Institute \(VJTI\)\.

### What machine learning, analytics, and visualization skills does Ayush have?

Ayush's machine\-learning and analytics skills include data science, machine learning, deep learning, natural language processing, time\-series forecasting, recommender systems, statistics, algorithms, data modeling, data analytics, business analysis, analytical skills, data visualization, Tableau, R, Pandas, Anaconda, and Dataiku DSS\.

### What programming, data\-platform, cloud, and web technologies does Ayush use?

Ayush works with Python, SQL, Java, JavaScript, MySQL, PostgreSQL, databases, Hadoop, Apache Spark, AWS, AWS Lambda, AWS EMR, AWS CLI, Amazon S3, Snowflake, Spring Boot, Spring MVC, Node\.js, React\.js, and web development\.

### What other technical and delivery skills does Ayush have?

Ayush's additional technical experience includes SCADA, intrusion detection, host intrusion prevention, Wireshark, web scraping, chatbot development, chatbot responses, content writing, Agile methodologies, functional testing, and Yantra\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/ACoAAC4v\_RkBX6\_9umdgmhjEo9Ycc3Jdvq989eU

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