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# Amber Ho

**Headline:** Product & Data Analyst \| AI Enablement & Implementation \| Healthcare & B2B SaaS
**Profession:** Product & Data Analyst \| AI Enablement & Implementation \| Healthcare & B2B SaaS
**Location:** United States

## About

Amber Ho is an Analyst II at Norstella, working at the intersection of product and data analysis, AI enablement and implementation, healthcare, and B2B SaaS\. Amber’s strengths include clinical and healthcare analytics, SQL\-based data quality assurance, entity resolution, data visualization, stakeholder management, and user enablement\. She helps users get maximum value from platforms by translating complex client needs into actionable product and data answers, including guidance that avoids overly narrow search criteria\. At Norstella, Amber has supported strategic trial\-recruitment decisions for more than 25 pharmaceutical clients across oncology and rare diseases, delivered more than 50 executive\-ready analyses with 100% on\-time delivery, and validated more than 100,000 clinical\-trial records\. Her work includes investigator\-network analysis, drug\-pipeline and competitive\-landscape research, dashboard development, ETL workflows, and knowledge management\. Previously, Amber supported behavioral and molecular\-biology research at the RNA Neuroplasticity Lab and pharmacovigilance operations at ProPharma Group\. She holds a Bachelor of Science in Biochemistry from The University of Texas at Dallas\.

## Services

- SQL
- Microsoft Excel
- Data Analysis
- Clinical Analytics
- Data Visualization
- Healthcare Analytics
- Compliance Consulting
- Good Clinical Practice \(GCP\)
- Salesforce CRM Analytics
- Industry Research
- Consulting
- Trello
- Notion Productivity Software
- Industry Analysis
- Adverse Event Reporting
- Chinese
- Stakeholder Management
- Customer Relationship Management \(CRM\)
- Python \(Programming Language\)
- Snowflake

## Highlights

- Supported strategic trial\-recruitment decisions for 25\+ pharmaceutical clients by analyzing investigator networks across oncology and rare\-disease therapeutic areas, improving site selection and supporting faster enrollment timelines\.
- Delivered 50\+ executive\-ready presentations and reports on drug pipelines, competitive landscapes, and key opinion leader networks with 100% on\-time delivery\.
- Developed data visualizations and dashboards analyzing drug\-pipeline, patient\-data, and investigator\-performance metrics for strategic planning\.
- Performed SQL\-based validation checks on 100K\+ clinical\-trial records, identifying and resolving data\-mapping inconsistencies that improved database accuracy\.
- Built complex multi\-field data\-matching logic for entity resolution and duplicate detection, with careful validation beyond individual data fields to verify identities\.
- Executed ETL processes through Alteryx workflows to provide tailored reports and optimize analysis capabilities\.
- Owned a Zendesk knowledge\-management system and maintained 50\+ FAQ articles, decreasing support\-ticket volume by 20%\.
- Led comprehensive training for 3 new hires, including training sessions, progress oversight, and performance evaluation\.
- Collected and analyzed knockout\-mice experimental data to examine behavioral patterns at the RNA Neuroplasticity Lab\.
- Performed statistical analysis on protein\-quantification and molecular\-biology datasets at the RNA Neuroplasticity Lab\.
- Collaborated on research data\-collection protocols and quality\-control processes at the RNA Neuroplasticity Lab\.
- Processed pharmacovigilance safety reports using MedDRA and WHO\-DD coding conventions with 100% adherence to FDA, TGA, EU, and ICH guidelines in post\-marketing environments\.
- Worked with pharmacovigilance leads to review adverse\-event data and monitor expedited safety\-report processing, submission, and tracking for domestic and international regulatory compliance\.
- Collected and itemized global vaccine\-project database data to analyze monthly KPI outputs for a team of 900\.

## Experience

- **Analyst II at Norstella** (2023\-01\-01–2025\-07\-01) — Drove strategic trial recruitment decisions for 25\+ pharmaceutical clients by analyzing investigator networks across oncology and rare disease therapeutic areas, resulting in improved site selection and faster enrollment timelines\. • Delivered 50\+ executive\-ready presentations and reports analyzing drug pipelines, competitive landscapes, and KOL networks with 100% on\-time delivery\. • Developed data visualizations and dashboards to analyze drug pipeline, patient data, and investigator performance metrics for strategic planning\. • Performed SQL\-based validation checks on 100K\+ clinical trial records, identifying and resolving data mapping inconsistencies that improved database accuracy\. • Executed ETL processes using Alteryx workflows to provide tailored reports that optimized analysis capabilities\. • Owned knowledge management system on Zendesk, maintaining 50\+ FAQ articles that decreased support ticket • volume by 20% • Led the training of 3 new hires by conducting comprehensive traini
- **Pharmacovigilance Specialist at ProPharma Group** (2021\-11\-01–2022\-12\-01) — Processed safety reports with MedDRA and WHO\-DD coding conventions, maintaining 100% adherence to FDA, TGA, EU, and ICH guidelines in post\-marketing environments\. • Collaborated with PV leads to review adverse events data and monitor the processing, submission and tracking of expedited safety reports to ensure domestic and international regulatory compliance\. • Collected and itemized data from global vaccine project database to analyze monthly KPI outputs for a team of 900\.
- **Research Coordinator at RNA Neuroplasticity Lab** (2019\-06\-01–2020\-05\-01) — Collected and analyzed experimental data from knockout mice studies to examine behavioral patterns\. • Performed statistical analysis on protein quantification and molecular biology datasets\. • Collaborated with research team on data collection protocols and quality control processes\.

## Education

- Bachelor of Science, Biochemistry — The University of Texas at Dallas (2017\-01\-01–2021\-01\-01)

## FAQ

### What does Amber do?

Amber is an Analyst II at Norstella\. Her work spans product and data analysis, healthcare and clinical analytics, AI enablement and implementation, user enablement, and B2B SaaS\-related platform use\.

### What are Amber’s core professional strengths?

Amber is strongest in SQL, data analysis, clinical analytics, healthcare analytics, data visualization, data quality assurance, entity resolution, stakeholder management, and user enablement\. She also works with industry research, industry analysis, compliance consulting, adverse\-event reporting, CRM analytics, and customer relationship management\.

### What did Amber accomplish at Norstella?

At Norstella, Amber drove strategic trial\-recruitment decisions for more than 25 pharmaceutical clients by analyzing investigator networks in oncology and rare\-disease therapeutic areas\. This work supported improved site selection and faster enrollment timelines\.

### What reporting and visualization work has Amber delivered at Norstella?

Amber delivered more than 50 executive\-ready presentations and reports covering drug pipelines, competitive landscapes, and key opinion leader networks, with 100% on\-time delivery\. She also developed visualizations and dashboards for drug\-pipeline, patient\-data, and investigator\-performance analysis used in strategic planning\.

### What is Amber’s experience with data quality, migrations, and entity resolution?

Amber performed SQL\-based validation checks on more than 100,000 clinical\-trial records, identifying and resolving data\-mapping inconsistencies that improved database accuracy\. She has experience in large\-scale data\-migration validation, quality assurance, duplicate detection, and building complex multi\-field matching logic for entity resolution\.

### What tools and technical skills does Amber use?

Amber executed ETL processes through Alteryx workflows to provide tailored reports that optimized analysis capabilities\. Her technical toolkit includes SQL, Python, Snowflake, Microsoft Excel, Salesforce CRM Analytics, and data visualization tools and practices\.

### What user enablement and knowledge\-management experience does Amber have?

Amber owned a Zendesk knowledge\-management system at Norstella, maintaining more than 50 FAQ articles that decreased support\-ticket volume by 20%\. She also trained three new hires through comprehensive training sessions, progress oversight, and performance evaluation\.

### How does Amber approach user enablement and client needs?

Amber enjoys user\-enablement work and teaching users how to leverage platforms effectively\. She translates complex client needs into product and data answers, helps clients avoid overly narrow search criteria, and uses relevant experience to guide client decisions\.

### What did Amber do at the RNA Neuroplasticity Lab?

At the RNA Neuroplasticity Lab, Amber collected and analyzed experimental data from knockout\-mice studies to examine behavioral patterns\. She performed statistical analysis on protein\-quantification and molecular\-biology datasets and collaborated with the research team on data\-collection protocols and quality\-control processes\.

### What did Amber accomplish at ProPharma Group?

At ProPharma Group, Amber processed safety reports using MedDRA and WHO\-DD coding conventions, maintaining 100% adherence to FDA, TGA, EU, and ICH guidelines in post\-marketing environments\. She collaborated with pharmacovigilance leads to review adverse\-event data and monitor expedited safety\-report processing, submission, and tracking for domestic and international regulatory compliance\.

### What vaccine\-project analytics work did Amber support?

Amber collected and itemized data from a global vaccine\-project database to analyze monthly KPI outputs for a team of 900 at ProPharma Group\.

### What healthcare and clinical\-data domains has Amber worked in?

Amber has healthcare data experience involving clinical records, investigator profiles, patient data, drug pipelines, adverse events, and safety reporting\. Her experience includes oncology, rare diseases, post\-marketing pharmacovigilance, and global vaccine\-project data\.

### What is Amber’s education?

Amber holds a Bachelor of Science in Biochemistry from The University of Texas at Dallas\.

### What additional skills and language capabilities does Amber have?

Amber’s listed skills include Good Clinical Practice, compliance consulting, adverse\-event reporting, Trello, Notion Productivity Software, stakeholder management, consulting, and Chinese in addition to her analytics and technical capabilities\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/amberhho

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