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# Jorge Hinojosa

**Headline:** Professional profile
**Location:** Whitefish, MT, USA

## About

Jorge Hinojosa is an operations leader with experience serving as COO and Chief of Staff at Tulsa Business Accelerator\. He specializes in bringing structure to complex, ambiguous work and turning CEO\- and COO\-level priorities into executable operating rhythms\. Jorge is strongest when a project lacks a clear owner: he can take it from zero to one, coordinate across functions, and establish the processes needed for consistent delivery\. At Tulsa Business Accelerator, Jorge improved client satisfaction and retention by building structured service\-delivery processes, client\-feedback loops, and NPS scoring\. He used customer insight to inform improvements that supported retention and follow\-on projects\. Jorge has worked closely with CEOs and COOs and is particularly suited to operational work in growth companies, where strategy, growth, and venture priorities require disciplined execution\.

## Highlights

- Served as COO and Chief of Staff at Tulsa Business Accelerator\.
- Improved client satisfaction and retention at Tulsa Business Accelerator through structured processes\.
- Built client\-feedback loops to support service improvement\.
- Implemented NPS scoring as part of operational systems\.
- Built structured service\-delivery processes to create greater consistency\.
- Used customer insight to support retention and follow\-on projects\.
- Brings structure to complex work and creates executable operating rhythms\.
- Takes ambiguous projects with no clear owner from zero to one\.
- Worked cross\-functionally and closely with CEOs and COOs\.
- Has operational experience relevant to growth companies and strategy, growth, and venture priorities\.

## FAQ

### What does Jorge do?

Jorge Hinojosa is an operations leader who has served as COO and Chief of Staff at Tulsa Business Accelerator\. His work centers on creating structure, operating rhythms, and repeatable processes for complex business priorities\.

### What are Jorge's core strengths?

Jorge is strongest at bringing structure to complexity, creating executable operating rhythms, and leading ambiguous projects that have no clear owner\. He works cross\-functionally and has partnered closely with CEOs and COOs\.

### What did Jorge accomplish at Tulsa Business Accelerator?

At Tulsa Business Accelerator, Jorge served as COO and Chief of Staff\. He improved client satisfaction and retention through structured processes and more consistent service delivery\.

### What operational systems has Jorge built?

Jorge built operational systems that included client\-feedback loops, NPS scoring, and structured service\-delivery processes\. These systems helped create consistency in the business accelerator's client experience\.

### How has Jorge used customer feedback?

Jorge used client feedback and NPS\-based insight to identify opportunities to improve service\. That customer insight supported stronger retention and follow\-on projects\.

### How does Jorge approach ambiguous projects?

Jorge takes ownership of projects that are ambiguous or lack a clear owner and drives them from zero to one\. He turns broad priorities into organized execution\.

### What leadership teams has Jorge worked with?

Jorge has worked closely with CEOs and COOs and operates effectively across functions\. His experience includes translating leadership priorities into structured processes and delivery rhythms\.

### What kinds of organizations are a fit for Jorge's experience?

Jorge's operational approach is especially relevant to growth companies, where teams need structure around strategy, growth, and venture\-related priorities\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/jorge\-hinojosa\-3173208

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