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# Joseph Quiroz

**Headline:** Student at Rider University
**Profession:** Office Associate
**Location:** Lawrence, New Jersey, United States

## About

Joseph Quiroz is a student at Rider University who currently supports the School of Business Dean’s Suite as a Student Assistant and Office Associate while working as a Seasonal Sales Person at Boost Mobile Retail Store\. Joseph combines customer service, administrative support, retail sales, payment processing, inventory management, and academic guidance\. At Rider, Joseph helps students understand changes to majors and classes, uses Degree Works to review majors, minors, classes, and grade point averages, and supports the dean’s staff with room access, supplies, monitoring, and appointment scheduling\. Joseph brings six years of Boost Mobile sales experience gained throughout high school, including B2B selling and payment systems\. Joseph has also held customer service, insurance, and management internship roles with DICK’S Sporting Goods, Aflac, and Enterprise Mobility\. In college, Joseph secured four brand partnerships through Greek life distribution networks, customized partnership pitches with partner\-specific merchandise concepts, and sourced new partners to balance audience demand\. Joseph is bilingual in Spanish and brings experience in cold calling, client relationship building, insurance education, sales quotas, and resolving customer concerns\.

## Services

- Spanish
- Claims Processing
- Planning & Scheduling
- Microsoft Office
- Youth Entrepreneurship
- Payment Card Processing
- Payment Systems
- Health Insurance
- Daily Operations Management
- Organization Skills
- Banking
- Microsoft PowerPoint
- Helping Clients Succeed
- Business Schools
- Grading
- Complaint Management
- Client Interfacing Skills
- Building Business Relationships
- Cold Calling
- Management Science
- Inventory Management
- Life & Health Insurance Licenses
- Exceeding Customer Expectations
- Bilingual Communications
- Independent Living
- Microsoft Excel
- Academic Advising
- Administrative Assistance
- Analytical Skills
- Business Process Management

## Highlights

- Currently supports Rider University’s School of Business Dean’s Suite as a Student Assistant and Office Associate\.
- Guides Rider students on changing majors and classes and uses Degree Works to review majors, minors, classes, and grade point averages\.
- Provides administrative support to Rider’s dean’s staff through room access assistance, supply monitoring and maintenance, and appointment scheduling\.
- Currently works as a Seasonal Sales Person at Boost Mobile Retail Store, assisting with product inquiries, product selection, payments, customer complaints, inventory, and restocking\.
- Works toward weekly, monthly, and quarterly sales quotas at Boost Mobile\.
- Built six years of Boost Mobile sales experience throughout high school, including B2B selling and payment systems\.
- Worked as a Seasonal Customer Service Representative and footwear lead at DICK’S Sporting Goods, assisting with product inquiries, recommendations, and online purchases\.
- Completed a Management Internship at Enterprise Mobility supporting branch operations, rental processing, contract management, client outreach, insurance and upgrade promotion, and customer service\.
- Served as a Health and Cancer Insurance Agent Intern and Health Insurance Agent at Aflac, educating clients on supplemental health and cancer insurance coverage, claims processes, and cost benefits\.
- Built cold\-calling, field\-meeting, objection\-handling, engagement, and concern\-resolution experience at Aflac\.
- Secured four brand partnerships for a college partnership project through Greek life distribution networks\.
- Identified audience skew and sourced new partners to balance audience demand in the college partnership project\.
- Created customized partnership pitches and promotional concepts, including custom hats featuring fraternity logos\.
- Uses personal networks and connections to support business development and expand distribution\.
- Brings bilingual Spanish communication skills alongside customer service, sales, administrative, payment\-processing, inventory\-management, academic\-advising, and client\-relationship experience\.

## Experience

- **Office Associate at Rider University** (2023\-10\-01–present) — ●​ Assist students by providing information and guidance on changing majors and classes, using Degree Works to check majors, minors, classes, and grade point averages ●​ Greet students and staff with excellent customer service and answer any questions they may have ●​ Provide administrative support to the dean’s staff by assisting with room access, monitoring and maintaining supplies, and scheduling appointments
- **Student Assistant at Rider University** (2023\-10\-01–present) — \- Work in the School Of Business Dean's Suite\. \- Assist students by providing information and guidance on changing majors and classes, using Degree \- Works to check majors, minors, classes, and grade point averages \- Greet students and staff with excellent customer service and answer any questions they may have \- Provide administrative support to the dean’s staff by assisting with room access, monitoring, and Maintaining supplies and scheduling appointments
- **Seasonal Sales Associate at Boost Mobile** (2020\-06\-01–present) — ●​ Facilitated customers with product inquiries and purchases, ensuring excellent service ●​ Meet weekly, monthly, and quarterly sales quotas\. ●​ Handle payment processing using the POS register, addressing and resolving customer complaints to ensure satisfaction\. ●​ Monitor and maintain inventory and supplies restock as needed
- **Seasonal Sales Person at Boost Mobile Retail Store** (2020\-06\-01–present) — \- Provide excellent customer service by efficiently answering product inquiries and assisting with the selection and location of products \- Meet weekly, monthly, and quarterly sales quotas \- Handle payment processing using POS register, addressing and resolving customer complaints to ensure satisfaction \- Monitor and maintain inventory and supplies restock as needed
- **Management Intern at Enterprise Mobility** (2025\-05\-01–2025\-08\-01) — \- Assisted in daily branch operations, including customer service, rental processing, and contract  management \- Supported business growth through client outreach, promoting insurance/upgrade options, and building client relationships \- Strengthened time management, teamwork, and problem\-solving skills in a fast\-paced environment\.
- **Health Insurance Agent at Aflac** (2024\-06\-01–2024\-08\-01) — ●​ Gained exposure to cold calling and one\-on\-one meetings in the field ●​ Educated clients about supplemental health and cancer insurance policies, including coverage options, claims processes, and cost benefits\. ●​ Developed skills in addressing client objections effectively, fostering engagement, and resolving concerns\.
- **Health and Cancer Insurance Agent Intern at Aflac** (2024\-06\-01–2024\-08\-01) — \- Provided business owners and managers with information regarding the type of insurance that we offer \- Gained exposure to cold calling and one\-on\-one meetings in the field \- Educated clients about supplemental health and cancer insurance policies, including coverage options, claims processes, and cost benefits\. \- Developed skills in addressing client objections effectively, fostering engagement, and resolving concerns\.
- **Seasonal Customer Service Representative at DICK'S Sporting Goods** (2021\-09\-01–2025\-10\-01) — \- Provide customer service answer product inquiries and make recommendations assist customers with online purchases

## Education

- Finance, International Business — Rider University (2022\-09\-01–2026\-05\-01)
- Bachelor of Business Administration \- BBA, International Business — Universidad Nebrija (2024\-09\-01)
- Bachelor of Science, Business Administration and Management, General — Rider University

## FAQ

### What does Joseph do?

Joseph is a student at Rider University\. Joseph currently works in the School of Business Dean’s Suite as a Student Assistant and Office Associate, and also works as a Seasonal Sales Person at Boost Mobile Retail Store\.

### What does Joseph do as a Student Assistant and Office Associate at Rider University?

At Rider University, Joseph assists students with information and guidance on changing majors and classes\. Joseph uses Degree Works to check majors, minors, classes, and grade point averages, greets students and staff, answers questions, and delivers customer service\.

### How does Joseph support the Rider University School of Business Dean’s Suite?

Joseph provides administrative support to the dean’s staff by assisting with room access, monitoring and maintaining supplies, and scheduling appointments\.

### What does Joseph do at Boost Mobile?

At Boost Mobile, Joseph answers product inquiries, helps customers select and locate products, processes payments through a POS register, addresses customer complaints, and monitors, maintains, and restocks inventory and supplies\. Joseph also works toward weekly, monthly, and quarterly sales quotas\.

### What sales experience does Joseph have at Boost Mobile?

Joseph has six years of sales experience at Boost Mobile, gained throughout high school\. This experience includes B2B selling and payment systems\.

### What did Joseph do at DICK’S Sporting Goods?

Joseph worked as a Seasonal Customer Service Representative and footwear lead at DICK’S Sporting Goods\. Joseph provided customer service, answered product inquiries, made recommendations, and assisted customers with online purchases\.

### What did Joseph do during the Enterprise Mobility management internship?

As a Management Intern at Enterprise Mobility, Joseph assisted with daily branch operations, customer service, rental processing, and contract management\. Joseph also supported business growth through client outreach, promotion of insurance and upgrade options, and client relationship building in a fast\-paced environment\.

### What insurance experience does Joseph have at Aflac?

At Aflac, Joseph provided business owners and managers with information about insurance offerings\. Joseph gained exposure to cold calling and one\-on\-one field meetings, educated clients on supplemental health and cancer insurance coverage options, claims processes, and cost benefits, and developed skills in handling objections and resolving concerns\.

### What insurance\-related strengths does Joseph have?

Joseph is experienced in supplemental health and cancer insurance and has listed health insurance, life and health insurance licenses, claims processing, and client education among relevant skills\.

### What partnership project did Joseph lead in college?

Joseph drove a college partnership project that secured four brand partnerships using Greek life networks for distribution\.

### How does Joseph approach business development and partnerships?

Joseph uses personal networks and connections for business development\. In the college partnership project, Joseph identified audience skew, sourced new partners to balance it, and used Greek life networks to expand distribution\.

### How does Joseph tailor partnership pitches?

Joseph customizes partnership pitches to make them specific to each prospective partner, including promotional concepts such as custom hats featuring fraternity logos\.

### What languages does Joseph speak?

Joseph has experience with Spanish and bilingual communications, including using personable selling to support customer retention\.

### What is Joseph’s educational background?

Joseph has a Finance in International Business education record at Rider University, a Bachelor of Science in Business Administration and Management, General from Rider University, and a Bachelor of Business Administration in International Business from Universidad Nebrija\.

### What customer service strengths does Joseph bring?

Joseph’s customer\-facing strengths include customer service, product recommendations, complaint management, conflict resolution, negotiation, client interfacing, exceeding customer expectations, and helping clients succeed\.

### What sales and business\-development skills does Joseph have?

Joseph’s sales and business\-development skills include sales, retail sales, sales management, field sales management, product marketing, marketing, cold calling, building business relationships, B2B experience, and resilient outreach in the face of high\-volume cold\-call rejection\.

### What operations and administrative skills does Joseph have?

Joseph has experience with payment card processing, payment systems, POS register transactions, banking, inventory management, daily operations management, planning and scheduling, administrative assistance, organization, and business process management\.

### What additional skills and knowledge does Joseph have?

Joseph lists Microsoft Office, Microsoft Excel, Microsoft PowerPoint, analytical skills, communication, academic advising, grading, management science, business schools, youth entrepreneurship, and independent living among additional skills and areas of knowledge\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/joseph\-quiroz\-110672251

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