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# Richard Newman

**Headline:** Business Development & Commercial Operations Leader | Full-Cycle Enterprise Sales | $6–10M Revenue Built at Zero Marketing Spend
**Profession:** Director, BD & Commercial Ops | Full-Cycle Sales + Cross-Functional Leadership
**Location:** Eagle Point, Oregon, United States

## About

Richard Newman is a business development and commercial operations leader currently serving as Director of BD & Commercial Ops for Oregon Drytech and Desert Lake Technologies, LLC. He leads full-cycle enterprise sales while coordinating the operational functions behind complex commercial commitments, including R&D, quality, production, forecasting, logistics, compliance, and customer implementation. Richard’s strengths are prospecting new business from zero, earning C-suite buy-in, translating technical data into commercial value, and guiding complex B2B sales cycles that can run one to two years. Across 30 years in sales, including 15 years in enterprise technology sales and the last 10 years as a minority owner in a nutraceutical/pharmaceutical supplement company, Richard has built and commercialized businesses without a paid sales or marketing budget. His work has included monetizing patented IP through toll-drying services and custom equipment fabrication, selling capital equipment valued up to $1.975 million, and conducting international sales across Taiwan, Vietnam, South America, and more than 10 countries. At Desert Lake Technologies, commercial initiatives he leads support approximately 85% of monthly company revenue. He also brings seven years of leadership experience managing teams, including hiring and firing, and has consistently exceeded quota in enterprise technology, UCaaS, SaaS, and communications sales roles.

## Services

- Contract Manufacturing
- Client Prospecting
- Strategic Prospecting
- Ingredient Sourcing
- \(B2B\) sales
- Cross-functional Coordination
- Partner Development
- Cross-functional Problem Solving
- Distributor Management
- Cloud Storage
- CRM Integration
- Executive Relationships
- Logistics Management
- Production Schedules
- Customer Success
- Organic Chemistry
- Halal
- Kosher
- Good Manufacturing Practice \(GMP\)
- Cross-functional Collaborations
- Capital Equipment
- Food Technology
- Business Operations
- commercial operations
- Business Development
- Credit
- Customer Relations
- Microsoft Office
- Customer Service
- Account Management

## Highlights

- Leads business development and commercial operations for Oregon Drytech and Desert Lake Technologies, LLC.
- Brings 30 years of sales experience, including the first 15 years in enterprise technology sales spanning SaaS, UCaaS, telecommunications, wireless, and communications solutions.
- Has spent the last 10 years as a minority owner in a nutraceutical/pharmaceutical supplement company and holds a 5% ownership stake in Desert Lake Technologies.
- Leads Desert Lake Technologies commercial initiatives supporting approximately 85% of monthly company revenue.
- Built business described as $6–10 million in revenue without a paid sales or marketing budget.
- Developed new business lines from toll-drying services to custom equipment fabrication and monetized patented IP through service and equipment-sales businesses.
- Owns Oregon Drytech's full sales cycle, from cold outreach through post-installation site readiness, for a patented, custom-fabricated product line.
- Negotiates multimillion-dollar commercial agreements, including capital-equipment sales valued up to $1.975 million and custom dryers at $1.8 million or more.
- Leads global sales and develops executive relationships across more than 10 countries, including work in Taiwan, Vietnam, and South America.
- Guides international facility-buildout requirements involving CIP-compliant floors, electrical and solar infrastructure, plumbing, boilers, negative-air systems, and fan layouts.
- Supports a compact reverse-osmosis system redesign that reduced a warehouse-scale footprint to a fraction of that space.
- Supports proprietary tote-thawer equipment that reduced raw-material thawing time from two weeks to 6–8 hours.
- Leads R&D-driven client product qualification using dryability, moisture-content, and throughput-yield data to develop custom pricing before client commitment.
- Directs forecasting, production scheduling, logistics, collections, R&D, quality-control, production, and international-compliance functions at Desert Lake Technologies.
- Maintains GMP, Kosher/Pareve, Halal, Organic through Oregon Tilth, and GRAS certifications under Desert Lake Technologies' 7-Pillars quality program.
- Helped guide Desert Lake Technologies through COVID-19 without production disruption by leveraging established certification partnerships.
- Has seven years of people-leadership experience, including hiring and firing.
- At 8x8, achieved at least 105% of quota and increased attainment by more than 10% month over month, reaching 165% of quota.
- At CableOne Ltd, achieved 260% of quota in the first three months and maintained more than 165% attainment throughout tenure.
- At RingCentral, averaged 120% quota attainment every month throughout tenure.
- At SmartZip, exceeded targets from 105% to 205%, led a six-person team into a new vertical, and increased penetration by 150%.
- At SmartZip, expanded a title and loan initiative into new states and grew penetration from 20% to 75% in several existing markets.
- At Sprint Nextel, closed enterprise deals at or above 150% of monthly and quarterly quota for 22 consecutive months.
- Selected as a Sprint/Nextel guest speaker at a major annual industry roadshow for two consecutive years.

## Experience

- **Director, BD & Commercial Ops | Full-Cycle Sales + Cross-Functional Leadership at Oregon Drytech** (2019-10-01–present) — I own the full sales cycle for a patented, custom-fabricated product line few buyers have ever heard of — from cold outreach through a sales cycle that often runs close to 24 months, to post-installation site readiness. I lead global sales, developing executive relationships across 10+ countries and negotiating multimillion-dollar commercial agreements, including capital equipment sales valued up to $1.975 million. The deal doesn't end at signature. I serve as the commercial liaison between customer executives and our engineering and R&D team, directing consultative facility engineering guidance — CIP-compliant sloping floors, electrical infrastructure \(including solar builds\), plumbing, boilers, negative-air systems, and fan layout — for large-scale international buildouts. Many of these clients are overseas and don't speak English, so navigating that process across a language barrier, where one miscommunication can unravel the deal, has become a specialty of mine. Our in-house en
- **Director, BD & Commercial Ops | Full-Cycle Sales + Cross-Functional Leadership at Desert Lake Technologies, LLC** (2019-09-01–present) — As a member of the Executive Leadership Team and 5% owner, I'm hands-on across both the deal and the business behind it — I lead commercial initiatives supporting approximately 85% of monthly company revenue, partnering at the executive and scientific level with supplement, nutraceutical, and pharmaceutical companies from initial R&D through commercial launch. I also lead R&D-driven product qualification for prospective clients, translating technical production data — dryability, moisture content, throughput yield — into custom pricing ahead of client commitment. Though hired into a commercial role, R&D, quality control, production, and international compliance all functionally route through me — I direct forecasting, production scheduling, logistics, and collections, and maintain our GMP, Kosher/Pareve, Halal, Organic \(Oregon Tilth\), and GRAS certifications under our 7-Pillars quality program. Our ingredient portfolio is backed by peer-reviewed, published human clinical research dem
- **Business Development Manager at CableOne Ltd** (2017-03-01–2019-08-01) — Owned the full enterprise sales cycle — prospecting, cold-calling, appointment setting, presenting, negotiating, and closing — for businesses across a seven-city Southern Idaho territory, managing pipeline and forecasting through Zoho CRM. Sold and transitioned businesses from outdated infrastructure to modern cloud-based technology: legacy phone systems to VoIP, and slow DSL to high-speed internet, layering in CRM integration and cloud storage as value-added software solutions. Achieved 260% of sales quota within the first three months and consistently maintained more than 165% quota attainment throughout tenure.
- **Senior Territory Business Manager at RingCentral** (2014-11-01–2017-02-01) — Directed complex enterprise sales engagements for RingCentral's cloud communications \(UCaaS\) software platform, from executive discovery through implementation and long-term account management, building trusted C-suite relationships by translating technical capabilities into measurable business value. Delivered executive presentations, ROI analyses, and technology demonstrations supporting enterprise purchasing decisions managed pipeline and forecasting through Salesforce CRM. Consistently exceeded sales quota, averaging 120% attainment every month throughout tenure.
- **Senior Account Executive at SmartZip** (2013-02-01–2014-11-01) — Managed multiple U.S. markets for SmartZip's real estate SaaS software platform, consistently meeting monthly and quarterly quota — exceeding company targets from a 105% minimum up to 205% of goal. Piloted and led a 6-person sales team into a new vertical, increasing penetration rate by 150%. Pioneered a title and loan initiative alongside the real estate vertical, expanding company penetration into multiple new states, and grew penetration from 20% to 75% in several existing markets. Focused primarily on medium-to-large offices, selling directly to C-suite executives.
- **Sr. Account Executive at 8x8, Inc.** (2012-03-01–2013-02-01) — Achieved quota at a minimum of 105%, growing attainment 10%+ month over month up to 165% of quota. Trained to lead with a consultative, analytical approach — delivering value-based propositions to C-suite and senior management through phone, on-site, and screen-share presentations and demonstrations. Sold unified communications \(UCaaS\) and Contact Center software solutions to small and mid-sized businesses, individually managing the complete sales cycle: prospecting, discovery, proof-of-concept accounts, total cost of ownership \(TCO\) analysis, presentations, negotiations, implementation, and ongoing account management, retention, and billing.
- **Corporate Account Executive at Sprint Nextel Inc.** (2008-05-01–2012-04-01) — Consistently closed enterprise wireless and communications deals at or above 150% of monthly and quarterly quota for 22 consecutive months. Selected as a personal guest speaker on behalf of Sprint/Nextel at a major annual industry roadshow for two consecutive years, leading a major corporate account initiative. Created custom-built solutions aligned to enterprise client goals and initiatives. Partnered with National and Regional Account Managers \(NAMs/RAMs\) alongside VARs and channel reps to build and grow business relationships.

## Education

- Bachelor of Science, PSYCHOLOGY — University of Phoenix (2009-04-01–2011-04-01)
- Associates in Applied Science, Computer electronics — Heald College (1998-04-01–2000-05-01)
- Field Electrical Technician Certification, Computer Technology — Heald College-Hayward (1999-06-01–2000-05-01)
- Associate of Applied Science, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES — Heald College

## FAQ

### What does Richard do?

Richard leads business development and commercial operations at Oregon Drytech and Desert Lake Technologies, LLC. He owns complex, full-cycle sales processes while coordinating commercial execution with R&D, engineering, quality, production, logistics, compliance, and customer teams.

### What are Richard's core strengths?

Richard is strongest in enterprise prospecting, consultative selling, C-suite relationship development, complex capital-equipment and technology sales, commercial operations, cross-functional leadership, and translating technical requirements into pricing and business value. He has 30 years of sales experience and has managed complex B2B cycles lasting one to two years.

### What does Richard do at Oregon Drytech?

At Oregon Drytech, Richard owns the sales cycle for a patented, custom-fabricated product line, from cold outreach to post-installation site readiness. He leads global sales, builds executive relationships in more than 10 countries, and negotiates multimillion-dollar agreements, including capital-equipment sales valued up to $1.975 million.

### How does Richard support Oregon Drytech customers after a deal is signed?

Richard serves as the commercial liaison between customer executives and Oregon Drytech's engineering and R&D teams. He provides consultative guidance for international facility buildouts involving CIP-compliant sloping floors, electrical infrastructure including solar builds, plumbing, boilers, negative-air systems, and fan layout. He specializes in navigating sales and implementation across language barriers with overseas clients.

### What notable Oregon Drytech innovations has Richard helped bring to market?

Richard has helped commercialize Oregon Drytech innovations including a custom reverse-osmosis system re-engineered into a compact winding-pipe configuration, reducing its footprint from warehouse scale to a fraction of that space. He has also supported proprietary tote-thawer equipment that reduced raw-material thawing time from two weeks to 6–8 hours.

### What does Richard do at Desert Lake Technologies?

At Desert Lake Technologies, Richard is a member of the Executive Leadership Team and a 5% owner. He leads commercial initiatives supporting approximately 85% of monthly company revenue and partners with supplement, nutraceutical, and pharmaceutical companies from initial R&D through commercial launch.

### How does Richard connect R&D to commercial sales at Desert Lake Technologies?

Richard leads R&D-driven product qualification for prospective Desert Lake Technologies clients. He translates dryability, moisture-content, and throughput-yield data into custom pricing before a client commits, and he collaborates with clients on R&D throughout the sales cycle.

### What operational and compliance responsibilities does Richard lead at Desert Lake Technologies?

Although Richard was hired into a commercial role, R&D, quality control, production, and international compliance functionally route through him. He directs forecasting, production scheduling, logistics, collections, and the GMP, Kosher/Pareve, Halal, Organic through Oregon Tilth, and GRAS certifications maintained under the company's 7-Pillars quality program.

### What research-backed ingredient areas are associated with Richard's work at Desert Lake Technologies?

Desert Lake Technologies' ingredient portfolio is supported by peer-reviewed, published human clinical research on efficacy in cognitive function, chronic pain relief, immune modulation, and cardiovascular health. Richard works with the commercial and operational processes supporting this nutraceutical and pharmaceutical supplement business.

### How has Richard built and sustained business with limited marketing resources?

Richard helped build business without a paid sales or marketing budget, including revenue described as $6–10 million. During COVID-19, he helped guide Desert Lake Technologies through the pandemic without disruption to production, using established certification partnerships to keep manufacturing on schedule during an industry-wide crisis.

### How has Richard commercialized patented IP and capital equipment?

Richard has monetized patented IP by helping create service and equipment-sales businesses. He developed new business lines from toll-drying services to custom equipment fabrication and has sold custom dryers costing $1.8 million or more to C-suite buyers.

### What did Richard accomplish at 8x8?

Richard worked as a Senior Account Executive at 8x8, selling UCaaS and Contact Center software to small and midsized businesses. He managed prospecting, discovery, proof-of-concept accounts, total-cost-of-ownership analysis, presentations, negotiations, implementation, retention, billing, and account management. He achieved at least 105% of quota and grew attainment by more than 10% month over month, reaching 165% of quota.

### What did Richard accomplish at CableOne Ltd?

As Business Development Manager at CableOne Ltd, Richard owned the full enterprise sales cycle across a seven-city Southern Idaho territory and managed pipeline and forecasting in Zoho CRM. He moved businesses from legacy phone systems to VoIP and from slow DSL to high-speed internet, adding CRM integration and cloud storage solutions. He reached 260% of quota within his first three months and maintained more than 165% quota attainment throughout his tenure.

### What did Richard accomplish at RingCentral?

As Senior Territory Business Manager at RingCentral, Richard directed enterprise sales for cloud communications and UCaaS software, from executive discovery through implementation and long-term account management. He delivered executive presentations, ROI analyses, and technology demonstrations, managed pipeline and forecasting in Salesforce CRM, and averaged 120% quota attainment every month during his tenure.

### What did Richard accomplish at SmartZip?

As Senior Account Executive at SmartZip, Richard managed multiple U.S. markets for a real-estate SaaS platform and exceeded targets from 105% to 205% of goal. He piloted and led a six-person sales team into a new vertical, increasing penetration 150% expanded a title and loan initiative into new states and grew penetration from 20% to 75% in several existing markets while selling primarily to C-suite leaders at medium-to-large offices.

### What did Richard accomplish at Sprint Nextel?

As a Corporate Account Executive at Sprint Nextel Inc., Richard closed enterprise wireless and communications deals at or above 150% of monthly and quarterly quota for 22 consecutive months. Sprint/Nextel selected him as a personal guest speaker at a major annual industry roadshow for two consecutive years, where he led a major corporate-account initiative. He created custom enterprise solutions and partnered with National and Regional Account Managers, VARs, and channel representatives to grow client relationships.

### What international and executive-selling experience does Richard have?

Richard has conducted international sales across Taiwan, Vietnam, and South America, as well as executive relationship development across more than 10 countries. He sells to CEOs, COOs, technical directors, and other C-level stakeholders, particularly where technical, operational, and commercial requirements must align.

### What leadership experience does Richard have?

Richard has seven years of leadership experience managing teams, including hiring and firing. He wants to apply his combined sales and operations experience in a leadership role, particularly where he can lead commercial execution and cross-functional problem solving.

### What is Richard's educational background?

Richard holds a Bachelor of Science in Psychology from the University of Phoenix, completed in 2011. He earned an Associate of Applied Science in Computer Electronics from Heald College in 2000 an Associate of Applied Science in Computer and Information Sciences and Support Services from Heald College and a Field Electrical Technician Certification in Computer Technology from Heald College-Hayward in 2000.

### What skills and functional areas does Richard bring?

Richard's experience includes contract manufacturing, ingredient sourcing, food technology, organic chemistry, GMP, Halal, Kosher, capital equipment, production scheduling, logistics management, compliance, credit and collections, business planning, budgeting, financial analysis, product development, contract negotiation, distributor management, strategic partnerships, account management, customer success, trade shows, direct marketing, demand generation, market planning, advertising, research, administration, Microsoft Office, Salesforce.com, Zoho CRM, cloud computing, cloud storage, CRM integration, telecommunications, SaaS, UCaaS, B2B sales, cold calling, lead generation, forecasting, consultative and solution selling, sales management, coaching, team leadership, strategic planning, and new-business development.

## Links

- LinkedIn: https://www.linkedin.com/in/richardeverettnewman

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