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# Jillien Johnson

**Headline:** Client Success\| Account Management \| Training & Onboarding \| Driving Client Retention & Growth\| Remote
**Profession:** Business Development Manager
**Location:** Scottsdale, Arizona, United States

## About

Jillien Johnson is a remote Business Development Manager at Keepro and a Sales Account Manager at Senior Life Insurance Company, with experience spanning client success, account management, sales leadership, marketing, recruiting, training, onboarding, and education\. Jillien is strongest at building trusted client partnerships, creating scalable training and sales programs, developing teams, and translating execution into measurable revenue and retention outcomes\. Jillien has led national sales organizations of up to 125 representatives, built and trained national sales teams of 125–150 representatives, and developed business plans, sales manuals, preferred\-customer programs, and account\-specific retail initiatives\. Her retail experience includes relationships with Target, Walmart, Pottery Barn, Williams Sonoma, Bed Bath & Beyond, Babies R Us, Nordstrom, Container Store, and Big Lots\. Concrete results include revamping an export business for 200% sales growth, increasing sales 30% and repeat orders 35% through POS programs, exceeding fundraising revenue goals by an average of 35% across 40 events, and surpassing 200% of a first\-year sales quota at a startup\. Jillien also brings healthcare recruiting, virtual instruction, and fundraising leadership experience\.

## Services

- Financial Analysis
- Business Process Improvement
- Customer Relationship Management \(CRM\)
- Onboarding
- Virtual Assistance
- Remote Work
- Training and Development \(HR\)
- Account Management
- Client Success
- Project Management
- Teamwork
- Microsoft Excel
- Strategic Planning
- Customer Service
- Team Building
- Microsoft Office
- Retail
- Advertising
- Product Development
- Sales
- Trade Shows
- Sales Management
- New Business Development
- Management
- Negotiation
- Marketing Strategy
- Business Planning
- Marketing
- Online Instruction • Curriculum Design • Budgeting Procedures • Record\-Keeping • Inventory Control • Supervisory

## Highlights

- Serves as Business Development Manager at Keepro and Sales Account Manager at Senior Life Insurance Company\.
- Exceeded 200% of first\-year sales quota at a startup while leading sales and marketing for a new product category\.
- Built and trained a national sales team of 125–150 representatives\.
- Managed 125 sales representatives as National Sales Director at ORE’ ORIGINALS\.
- Managed 120 sales representatives as National Sales Director at PRIMAL ELEMENTS\.
- Managed 75 independent sales representatives as West Coast Sales Director at THE CALDREA CO\.
- Launched and revamped an export program that increased sales by 200%\.
- Created custom POS programs that increased sales by 30% and repeat orders by 35%\.
- Planned and managed 40 fundraising events, exceeding revenue goals by an average of 35%\.
- Helped grow THE CALDREA CO sales from $0 to $2 million in 2001 and $4 million in 2002\.
- Created a successful new retail product category at PRIMAL ELEMENTS in less than four months\.
- Developed product ideas at ORE’ ORIGINALS that became best sellers and were featured in multiple magazines\.
- Created fixture programs that increased target\-item sales and generated additional reorders\.
- Created an Annual Sales Manual and Preferred Customer Program at ORE’ ORIGINALS that became standard operational tools\.
- Created a sales manual used by employees and sales representatives at THE CALDREA CO\.
- Developed sales and marketing plans, representative goals, business plans, and account\-specific retail programs\.
- Maintained or landed retail relationships with Walmart, Target, Pottery Barn, Williams Sonoma, Bed Bath & Beyond, Babies R Us, Nordstrom, Container Store, and Big Lots\.
- Negotiated key\-account pricing, co\-op programs, major\-account programs, and Big Lots closeout purchase orders typically exceeding $150,000 three times annually\.
- Earned Starter Corp’s MVP Salesperson of the Year award in 1997\.
- Represented Starter during the 1998 Super Bowl and collaborated with the San Diego Chargers and San Diego Padres on apparel selections\.
- Opened three international Fan Fair stores in Japan on U\.S\. military bases\.
- Led Fan Fair operations across Hawaii, Las Vegas, California, Illinois, and Wisconsin\.
- Established corporate sponsorships and community fundraising programs for Salt Creek Elementary School and Eastlake Panthers American Youth Football\.
- Recruited, trained, and developed 20 employees across departments at Trinity Healthcare Staffing Group while maintaining 100% compliance through policy and procedural guidance\.
- Assisted more than 50 nurses in finding employment opportunities and managed more than 20 AMN healthcare professionals through full\-cycle recruitment\.
- Received multiple recognitions for top calls, top sales, and top numbers at AMN Healthcare and Trinity Healthcare Staffing Group\.
- Taught 25 lessons weekly to more than 75 students and facilitated curriculum for classes of more than 30 students\.
- Holds a Bachelor of Science in Business/Corporate Communications from Arizona State University\.

## Experience

- **Business Development Manager at Keepro** (2026\-05\-01–present)
- **Sales Account Manager at Senior Life Insurance Company** (2024\-04\-01–present)
- **PassionateSales and Marketing Professional at Angi** (2021\-02\-01–2024\-04\-01)
- **TEACHING & EDUCATION at VIPKid** (2018\-01\-01–2022\-05\-01) — Taught 25 lessons a week to over 75 students throughout pre\-school through adult grade levels focusing on speaking, writing, and reading\. • Delivered exceptional one\-on\-one units as well as group\-focused sessions to students fostering high levels of student engagement and development • Effectively improved students’ listening and speaking skills through Diverse Conversational Activities, Total Physical Response \(TPR\), and Modeling and Engaging Games • Delivered standards\-based instruction to a diverse set of students, specifically from pre\-k through 12 grades, specializing in special needs and ESL as Certified Substitute Teacher • Facilitated content\-driven curriculum for more than 30 students at a time teaching Math, ELA, Science, Social Studies, Physical Education, Arts, Foreign Language, and Special Needs • Initiated and developed interactive activities that furthered understanding and created a positive learning environment
- **RECRUITMENT & MANAGEMENT at Trinity Healthcare Staffing Group** (2018\-01\-01–2020\-08\-01) — Recruited and provided training and development to 20 new and existing employees within multiple departments • Improved operations and consistently achieved and exceeded monthly production standards by evaluating performances, training and development, and supporting career progression • Continually provide policy and procedural guidance to recruiters and senior staff, ensuring 100% compliance • Acted as a recruiter and travel agent at Trinity Healthcare Staffing Group and assisted over 50 nurses to find new employment opportunities as required • Managed and supervised over 20 AMN healthcare professionals, managing career opportunities, full life cycle recruitment process, and developing long\-term and short\-term recruitment strategies • Recognized by management for top calls, top sales, and top numbers multiple times winning numerous awards and contests
- **Recruiter at AMN Healthcare** (2014\-06\-01–2018\-03\-01) — AMN Healthcare is the innovator in healthcare workforce solutions and staffing services to healthcare facilities across the nation\. AMN provides access to the largest network of quality clinicians and physicians through its innovative recruitment strategies and career opportunities\. Clients include acute\-care hospitals, government facilities, community health centers and clinics, physician practice groups and many other healthcare settings\. For more information, visit http://www\.amnhealthcare\.com\. My role enabled providers to successfully reduce complexity, increase efficiency and improve patient outcomes within the rapidly evolving healthcare environment\. Managed multiple healthcare professionals and their careers simultaneously Recognized for top calls, top sales and top numbers multiple times winning numerous awards and contests\.
- **National Sales Director at ORE’ ORIGINALS** (2006\-04\-01–2010\-03\-01) — Manufacturer of Gift Housewares\. • Managed a sales force of 125 sales representatives\. • Created business plans for each sales representative and their accounts\. • Developed and maintained relationships with key accounts like Target, Bed Bath &amp • Beyond, Babies R Us and Container Store\. • Revamped the Export Business by implementing a tiered price list which helped increase export sales by 200%\. • Involved in product development \- Brought product ideas to the creative team, which were missing in the marketplace\. • Those items became best sellers and were featured in multiple magazines, increasing our exposure to the consumer audience\. • Created fixture programs for many categories\. • This resulted in increased sales on the target items and lead to additional reorders\. • Created an Annual Sales Manual and a Preferred Customer Program, which became the standard operational tool, to help sell the product\. • Handled disciplinary issues with the sales staff\.
- **Director of Fundraising at Salt Creek Elementary School and Eastlake Panthers American Youth Football** (2005\-10\-01–2014\-06\-01) — Establish corporate sponsorships, cultivate and maintain relationships with various sponsors • Creation / Oversight of community fundraisers to bring in money for these two organizations\. • Work with 	classes and teams to help achieve their financial goals\.
- **National Sales Director at PRIMAL ELEMENTS** (2002\-01\-01–2006\-01\-01) — Manufacturer of Personal Care Products\. • Managed a sales force of 120 sales representatives\. • Established sales goals for each rep group, their individual representatives and their accounts\. • Extremely involved in new product development\. • In less than 4 months, I created a new category for the company, which was successful in retail\. • Personally responsible for establishing custom retail programs for each key • Account, which included pricing and co\-op negotiations\. • Attended all key accounts meetings and trade shows giving support to the sales representatives and helped grow the relationships between the company, salespeople and the accounts\.
- **West Coast Sales Director at THE CALDREA CO** (2000\-01\-01–2002\-01\-01) — Manufacturer of Aromatherapy Cleaning Products\. • Company founded in 2000\. • Managed a sales force of 75 independent sales representatives\. • Developed sales and marketing plans for each rep to achieve sales goals\. • Company sales grew from 0 to 2 million in 2001 and to 4 million in 2002\. • Responsible for negotiating programs and pricing with key and major accounts\. • Created a sales manual used by all employees and sales representatives\. • Involved in the development of advertising materials for all retailers\.
- **Sales Manager at PROGRESSIVE INTL** (1998\-01\-01–2000\-01\-01) — Manufacturer in housewares industry specializing in the distribution of over 2,000 kitchen items\. • Worked closely with Sales Reps to help them grow sales with their Specialty Stores\. • Negotiated close out purchase orders with Big Lots three times a year\. • Purchase Orders were typically $150,000 plus\.
- **Sales Representative at STARTER CORP** (1994\-01\-01–1998\-01\-01) — Manufacturer of authentic sportswear for football, baseball, basketball and hockey\. • Awarded “MVP Salesperson of the Year” in 1997\. • Represented Starter during the 1998 Super Bowl\. • Worked closely with San Diego Chargers and Padres in the selection of sideline apparel\.
- **Buyer/Director at FAN FAIR** (1987\-01\-01–1994\-01\-01) — Retail clothing chain specializing in sports apparel\. • Opened 3 International Stores in Japan on US Military Bases\. • In charge of locations in Hawaii, Las Vegas, California, Illinois and Wisconsin\.

## Education

- Bachelor of Science \(BS\), Business/Corporate Communications — Arizona State University
- Bachelor of Science \(B\.S\.\), Business/Corporate Communications — Arizona State University

## FAQ

### What does Jillien do?

Jillien is a remote Business Development Manager at Keepro and a Sales Account Manager at Senior Life Insurance Company\. Her background also includes client success, account management, sales and marketing leadership, recruiting, training, onboarding, fundraising, and education\.

### What are Jillien’s professional strengths?

Jillien’s strengths include client relationship management, account management, sales leadership, new business development, strategic planning, negotiation, marketing strategy, business planning, financial analysis, business\-process improvement, project management, training and development, onboarding, and team building\. She is also experienced in remote work, CRM, Microsoft Excel, Microsoft Office, retail, advertising, product development, trade shows, inventory control, budgeting procedures, record\-keeping, curriculum design, and online instruction\.

### What did Jillien accomplish at ORE’ ORIGINALS?

At ORE’ ORIGINALS, Jillien managed a sales force of 125 representatives and created business plans for representatives and their accounts\. She maintained key\-account relationships with Target, Bed Bath & Beyond, Babies R Us, and Container Store implemented a tiered export price list that increased export sales by 200% contributed marketplace\-gap product ideas that became best sellers and were featured in multiple magazines created fixture programs that increased target\-item sales and reorders and developed an Annual Sales Manual and Preferred Customer Program that became standard operational tools\. She also handled sales\-staff disciplinary issues\.

### What did Jillien accomplish at PRIMAL ELEMENTS?

At PRIMAL ELEMENTS, Jillien managed 120 sales representatives, established goals for rep groups, individual representatives, and accounts, and developed a successful new retail category in less than four months\. She established custom retail programs for key accounts, including pricing and co\-op negotiations, and supported sales representatives at key\-account meetings and trade shows to strengthen company, salesperson, and account relationships\.

### What did Jillien accomplish at THE CALDREA CO?

At THE CALDREA CO, Jillien managed 75 independent sales representatives and developed sales and marketing plans to support their goals\. During her tenure, company sales grew from zero to $2 million in 2001 and $4 million in 2002\. She negotiated programs and pricing with major accounts, created a sales manual for employees and representatives, and contributed to advertising\-material development for retailers\.

### What did Jillien do at Progressive International?

At Progressive International, Jillien worked with sales representatives to grow specialty\-store sales\. She also negotiated closeout purchase orders with Big Lots three times per year, with purchase orders typically exceeding $150,000\.

### What did Jillien accomplish at Starter Corp?

At Starter Corp, Jillien was named MVP Salesperson of the Year in 1997 and represented Starter during the 1998 Super Bowl\. She worked directly with the San Diego Chargers and San Diego Padres on sideline and dugout apparel selections, and her work included coordinating apparel for NFL and MLB teams\.

### What did Jillien do at Fan Fair?

At Fan Fair, Jillien opened three international stores in Japan on U\.S\. military bases\. She was responsible for locations in Hawaii, Las Vegas, California, Illinois, and Wisconsin\.

### What is Jillien’s fundraising leadership experience?

Jillien served as Director of Fundraising for Salt Creek Elementary School and Eastlake Panthers American Youth Football\. She established corporate sponsorships, cultivated sponsor relationships, oversaw community fundraisers, and worked with classes and teams toward financial goals\. Across 40 fundraising events, she exceeded revenue goals by an average of 35%\.

### What did Jillien do at AMN Healthcare?

Jillien has healthcare recruiting experience with AMN Healthcare and Trinity Healthcare Staffing Group\. At AMN Healthcare, she managed multiple healthcare professionals and their careers simultaneously and was recognized multiple times for top calls, top sales, and top numbers, winning awards and contests\. Her role supported providers in reducing complexity, increasing efficiency, and improving patient outcomes in a changing healthcare environment\.

### What did Jillien accomplish at Trinity Healthcare Staffing Group?

At Trinity Healthcare Staffing Group, Jillien recruited, trained, and developed 20 new and existing employees across departments\. She improved operations and met or exceeded monthly production standards through performance evaluation, training, development, and career\-progression support provided policy and procedural guidance to recruiters and senior staff to maintain 100% compliance assisted more than 50 nurses in finding employment opportunities and managed and supervised more than 20 AMN healthcare professionals through full\-cycle recruitment and career strategy\. She was also recognized multiple times for top calls, top sales, and top numbers\.

### What is Jillien’s teaching and education experience?

Jillien taught 25 lessons per week to more than 75 students across preschool through adult grade levels, with instruction in speaking, writing, and reading\. She delivered one\-on\-one and group sessions, used conversational activities, Total Physical Response, modeling, and engaging games to improve listening and speaking skills, and provided standards\-based instruction for pre\-K through grade 12 students, including special\-needs and ESL learners\. She also facilitated classes of more than 30 students in math, ELA, science, social studies, physical education, arts, foreign language, and special needs\.

### Which retail brands and accounts has Jillien worked with?

Jillien has worked with major retail brands including Walmart, Target, Pottery Barn, Williams Sonoma, Bed Bath & Beyond, Babies R Us, Nordstrom, Container Store, and Big Lots\. She has experience landing major retail accounts including Williams Sonoma and Pottery Barn, developing account\-specific programs, negotiating pricing and co\-op arrangements, and supporting relationships through account meetings and trade shows\.

### What results did Jillien achieve in export sales?

Jillien designed and launched a new export program that produced a 200% increase in sales\. At ORE’ ORIGINALS, this included revamping the export business with a tiered price list that increased export sales by 200%\.

### What results did Jillien achieve with POS and fixture programs?

Jillien created and rolled out custom POS and fixture programs in major retail stores\. These programs generated a 30% increase in sales and 35% more repeat orders, while fixture programs increased sales on target items and led to additional reorders\.

### What startup, sales, and marketing leadership experience does Jillien have?

Jillien has led sales and marketing for a startup that introduced a new product category to market and exceeded 200% of her first\-year sales quota\. She has also held VP of Sales and Marketing and National Sales Manager positions, and has marketing experience that includes a VP\-level role\.

### How does Jillien approach sales training, onboarding, and team development?

Jillien has successfully built and trained a national sales team of 125–150 representatives\. Her approach includes creating sales training and onboarding programs, developing sales and marketing plans, establishing representative and account goals, writing sales manuals, and helping teams develop personally and professionally\. She is experienced in introducing new product categories, building belief among sales representatives before asking them to sell, and supporting category adoption\.

### What is Jillien’s education?

Jillien earned a Bachelor of Science in Business/Corporate Communications from Arizona State University\.

### What professional approach does Jillien bring to client success and leadership?

Jillien is passionate about building trusted client partnerships, developing scalable training programs, and helping organizations grow through strong execution and exceptional service\. She has experience balancing client expansion, revenue growth, and team success, and prefers collaborative environments with open communication and shared success\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/jillien\-johnson\-33b67647

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