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# Crystal Diehl

**Headline:** Sr Learning Manager at Sitel Group
**Profession:** Sr Learning Manager at Sitel Group
**Location:** Greater Houston

## About

Crystal Diehl is a Senior Learning Manager at Sitel Group with experience in the outsourcing and offshoring industry\. Crystal’s work centers on learning management, organizational learning, management, interviewing, and recruiting\. She brings a human\-resources foundation to learning leadership, with experience progressing through learning and training roles at Sitel, including Learning Manager Apprentice, Learning Manager, and Senior Training Manager positions\. Crystal holds a Bachelor of Business Administration in Accounting and Business/Management from DeVry University and has also completed a Certificate in Project Management through Coursera\.

## Highlights

- Serves as a Senior Learning Manager at Sitel Group\.
- Built experience in the outsourcing and offshoring industry\.
- Held Sitel roles as Learning Manager Apprentice, Learning Manager, and Senior Training Manager\.
- Skilled in learning management, organizational learning, management, interviewing, and recruiting\.
- Earned a Bachelor of Business Administration in Accounting and Business/Management from DeVry University\.
- Completed a Certificate in Project Management through Coursera\.

## Experience

- **Senior Training Manager at Sitel** (2022\-11\-01–2026\-01\-01)
- **Learning Manager at Sitel** (2021\-10\-01–2026\-01\-01)
- **Learning Manager Apprentice at Sitel** (2014\-10\-01–2021\-10\-01)

## Education

- Certificate, Project Management — Coursera (2022\-08\-01–2022\-10\-01)
- Bachelor of Business Administration \- BBA, Accounting and Business/Management — DeVry University (2012\-01\-01–2014\-05\-01)

## FAQ

### What does Crystal do?

Crystal Diehl is a Senior Learning Manager at Sitel Group\. Her background includes learning management and organizational learning in the outsourcing and offshoring industry\.

### What are Crystal’s professional strengths?

Crystal is skilled in learning management, organizational learning, management, interviewing, and recruiting\.

### What roles has Crystal held at Sitel?

Crystal has held roles at Sitel including Learning Manager Apprentice, Learning Manager, and Senior Training Manager\.

### What industry experience does Crystal have?

Crystal has experience working in the outsourcing and offshoring industry\.

### What is Crystal’s educational background?

Crystal earned a Bachelor of Business Administration in Accounting and Business/Management from DeVry University\.

### Does Crystal have project\-management training?

Crystal completed a Certificate in Project Management through Coursera\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/crystal\-diehl\-8212a1201

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