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# Hitanshi Shah

**Headline:** Marketing & CS at Greeter | M.S. in Analytics at Columbia University
**Profession:** Marketing & Associate Customer Success Manager
**Location:** New York City Metropolitan Area

## About

Hitanshi Shah is a Marketing & Associate Customer Success Manager at Greeter, working at the intersection of marketing and customer success. Hitanshi’s background combines customer relationship management, customer-focused selling, marketing campaign management, sales and growth strategy, and operations-focused problem solving. She also brings analytical and technical capabilities in data collection, web analytics, SQL, and Python, alongside experience in management consulting, control testing, internal audits, project planning, social media communications, digital content, and digital marketing media. Hitanshi holds two bachelor’s degrees from the University of Georgia, in Marketing and Information Systems, and a Master’s in Analytics from Columbia University. Her experience spans Greeter, HeartStamp, PwC, Workday, NCR Corporation, Red Bull, The Red & Black Publishing Co., Project Safe Inc., the University of Georgia Office of Sustainability, JINYA Ramen Bar, and Next Generation Focus, Inc. Hitanshi has described herself as a hard worker and is drawn to early-stage teams where she can take ownership, work across varied priorities, and figure out solutions as she goes.

## Services

- Customer Success
- Data Collection
- Customer Relationship Management \(CRM\)
- Business Strategy
- Management Consulting
- SQL
- Python \(Programming Language\)
- Operations Management
- Sales Strategy
- Growth Strategies
- Start-up Ventures
- Customer-Focused Selling
- Control Testing
- Internal Audits
- Marketing Campaign Management
- Project Planning
- Social Media Communications
- Web Analytics
- Digital Content
- Digital Marketing Media

## Highlights

- Serves as Marketing & Associate Customer Success Manager at Greeter.
- Previously worked at Greeter as a Marketing & Account Executive.
- Served as Strategic Marketing Manager at HeartStamp.
- Worked as a Summer Business Processes Consulting Associate at PwC.
- Worked as a Summer Program Manager in Content Strategy at Workday.
- Worked as a Summer Consulting Associate at NCR Corporation.
- Held Lead Social Media Editor and Social Media Editor roles at The Red & Black Publishing Co.
- Held Digital Media Intern and Administrative Intern roles at Project Safe Inc.
- Worked as a Student Marketer at Red Bull.
- Served as a Strategic Communications Intern at the University of Georgia Office of Sustainability.
- Worked as a Server at JINYA Ramen Bar.
- Served as a Lead Intern at Next Generation Focus, Inc.
- Earned bachelor’s degrees in Marketing and Information Systems from the University of Georgia.
- Earned a Master’s in Analytics from Columbia University.
- Brings experience across customer success, CRM, customer-focused selling, marketing, sales strategy, growth strategies, and business strategy.
- Uses SQL, Python, data collection, and web analytics skills alongside experience in operations management, management consulting, control testing, and internal audits.

## Experience

- **Marketing & Associate Customer Success Manager at Greeter** (2026-04-01–present)
- **Strategic Marketing Manager at HeartStamp** (2026-06-01–2026-08-01)
- **Marketing & Account Executive at Greeter** (2026-02-01–2026-04-01)
- **Summer Business Processes Consulting Associate at PwC** (2025-06-01–2025-08-01)
- **Student Marketer at Red Bull** (2024-08-01–2025-04-01)
- **Summer Program Manager \(Content Strategy\) at Workday** (2024-05-01–2024-08-01)
- **Lead Social Media Editor at The Red & Black Publishing Co.** (2024-05-01–2024-12-01)
- **Digital Media Intern at Project Safe Inc.** (2024-01-01–2024-05-01)
- **Administrative Intern at Project Safe Inc.** (2023-08-01–2023-12-01)
- **Summer Consulting Associate at NCR Corporation** (2023-05-01–2023-08-01)
- **Social Media Editor at The Red & Black Publishing Co.** (2023-01-01–2024-05-01)
- **Strategic Communications Intern at University of Georgia Office of Sustainability** (2022-08-01–2023-01-01)
- **Server at JINYA Ramen Bar** (2022-01-01–2024-05-01)
- **Lead Intern at Next Generation Focus, Inc** (2020-09-01–2021-12-01)

## FAQ

### What does Hitanshi do?

Hitanshi is a Marketing & Associate Customer Success Manager at Greeter. Her work brings together marketing and customer success.

### What are Hitanshi’s core professional strengths?

Hitanshi’s strengths include customer success, customer relationship management, customer-focused selling, marketing campaign management, sales strategy, growth strategies, business strategy, operations management, and project planning. She also has experience with data collection, web analytics, SQL, Python, management consulting, control testing, internal audits, social media communications, digital content, and digital marketing media.

### What has Hitanshi done at Greeter?

Before her current role, Hitanshi worked at Greeter as a Marketing & Account Executive. Her Greeter experience includes both marketing, account-facing work, and customer success.

### What was Hitanshi’s role at HeartStamp?

Hitanshi served as Strategic Marketing Manager at HeartStamp.

### What was Hitanshi’s role at PwC?

Hitanshi was a Summer Business Processes Consulting Associate at PwC.

### What was Hitanshi’s role at Workday?

Hitanshi was a Summer Program Manager focused on Content Strategy at Workday.

### What was Hitanshi’s role at NCR Corporation?

Hitanshi worked as a Summer Consulting Associate at NCR Corporation.

### What did Hitanshi do at The Red & Black Publishing Co.?

At The Red & Black Publishing Co., Hitanshi held both Lead Social Media Editor and Social Media Editor roles.

### What did Hitanshi do at Project Safe Inc.?

At Project Safe Inc., Hitanshi worked as both a Digital Media Intern and an Administrative Intern.

### What was Hitanshi’s role at Red Bull?

Hitanshi was a Student Marketer at Red Bull.

### What was Hitanshi’s role at the University of Georgia Office of Sustainability?

Hitanshi was a Strategic Communications Intern at the University of Georgia Office of Sustainability.

### What was Hitanshi’s role at JINYA Ramen Bar?

Hitanshi worked as a Server at JINYA Ramen Bar.

### What was Hitanshi’s role at Next Generation Focus, Inc.?

Hitanshi was a Lead Intern at Next Generation Focus, Inc.

### What is Hitanshi’s undergraduate education?

Hitanshi earned two bachelor’s degrees from the University of Georgia: one in Marketing and one in Information Systems.

### What graduate degree does Hitanshi have?

Hitanshi earned a Master’s in Analytics from Columbia University.

### What analytical and technical skills does Hitanshi have?

Hitanshi has skills in SQL and Python, as well as data collection and web analytics.

### What marketing and growth experience does Hitanshi have?

Hitanshi has experience in marketing campaign management, digital marketing media, digital content, social media communications, sales strategy, and growth strategies.

### What consulting and operations experience does Hitanshi have?

Hitanshi has experience in management consulting, business strategy, operations management, control testing, internal audits, and project planning.

### What kind of work environment and career direction does Hitanshi seek?

Hitanshi has described herself as a hard worker. She prefers variety, ownership, and the opportunity to work through new problems in early-stage teams, and she has clearly defined a marketing and go-to-market career direction.

## Links

- LinkedIn: https://www.linkedin.com/in/hitanshishahh

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