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# Imran Ahamed

**Headline:** Co\-Founder @ Vezran — AI agents for Cyber security \| Ex\-Starbucks, Ex\-FedEx
**Location:** Dallas, TX, USA

## About

Imran Ahamed is Co\-Founder and Head of AI/ML at VEZRAN, where he leads the AI/ML architecture for Zyberpol, an agentic security\-operations platform\. Zyberpol operates across existing tools including CrowdStrike, Okta, Splunk, and AWS, using Correlation, Investigation, Triage, and Remediation agents to recommend actions by default and act with human authorization\. Its actions include signed, timestamped, audit\-ready evidence packages designed to support review requirements\. Imran’s primary strength is building and deploying production machine\-learning systems, supported by data engineering, PII\-compliant data preparation, and cross\-functional adoption work\. He has more than 12 years of experience shipping production ML\. At FedEx, he developed package\-risk, loss\-intensity, delivery\-monitoring, fraud\-detection, and GDPR\-compliant data\-matching systems\. His work has used Python, Databricks, Azure, transformer models including BERT and T5, and cloud data and ML platforms\. Imran also brings technical mentorship and project\-leadership experience, including building trust with senior leaders and HR and finance partners to drive ML\-model adoption\.

## Services

- Generative AI
- Azure Databricks
- Microsoft Power BI
- Artificial Intelligence \(AI\)
- Data Analytics
- Pandas \(Software\)
- Exploratory Data Analysis
- PySpark
- Scikit\-Learn
- PL/SQL
- JavaScript
- Requirements Analysis
- Core Banking
- Data Migration
- Business Analysis
- Data Analysis
- Machine Learning
- Software Development Life Cycle \(SDLC\)
- Software Project Management
- Statistics

## Highlights

- Co\-founded VEZRAN and leads AI/ML architecture for Zyberpol, an agentic SOC platform\.
- Built Zyberpol to work across existing security stacks including CrowdStrike, Okta, Splunk, and AWS\.
- Designed Zyberpol’s Correlation, Investigation, Triage, and Remediation agents under a configurable autonomy model\.
- Developed an approach in which Zyberpol recommends actions by default, requires human authorization to act, and creates signed, timestamped, audit\-ready evidence packages for every action\.
- Leads multi\-agent orchestration on Claude, GPT, and Gemini with deterministic guardrails\.
- Builds RAG over security alert history, runbooks, threat intelligence, and environment graphs\.
- Develops agent\-evaluation methods for measuring correctness when ground truth is incomplete, along with production latency, cost, and fallback paths for tier\-1 triage delegation\.
- Built a retail employee\-turnover prediction model at Starbucks with 72% accuracy\.
- Delivered schedule\-consistency insights that reduced employee turnover by 3\.2 percentage points at Starbucks\.
- Deployed a Starbucks attrition\-forecasting model by region and timeframe\.
- Developed a Starbucks headcount forecasting model with 81% accuracy for talent\-acquisition planning\.
- Designed a Starbucks store\-manager scheduling clustering model with 84% accuracy\.
- Built BERT and T5 NLP solutions for topic modeling, summarization, and semantic search across Starbucks contact\-center data\.
- Automated Starbucks ML data pipelines, increasing efficiency by 8%, and created Tableau KPI dashboards\.
- Developed a FedEx loss\-intensity model with 90% accuracy and package\-at\-risk models with 88% accuracy\.
- Built a real\-time FedEx model to identify packages at risk of missing delivery commitments\.
- Built and deployed ensemble models for automation and designed Azure cloud\-service pipelines for FedEx model deployment\.
- Created FedEx package\-risk KPI dashboards and led historical\-data extraction, cleaning, outlier analysis, transformation, reporting, and visualization\.
- Applied predictive analytics to shipping\-pattern fraud detection at FedEx with 87% accuracy\.
- Engineered a GDPR\-compliant FedEx customer\-data\-matching model with 95% retrieval accuracy\.
- Developed FedEx legal\-department solutions that saved millions of dollars in fines related to illegal shipping activities\.
- Improved FedEx data\-mining processes during an analytics internship, reducing time to infer customer\-data insights by 20%\.
- At Tata Consultancy Services, reduced corporate\-banking application tickets by 10%, manual labor while improving workflow efficiency by 20%, and processing time by 10% trained six employees in problem resolution, contributing to a 25% customer\-satisfaction increase\.

## Experience

- **Co\-Founder \| Head of AI/ML at VEZRAN** (2026–present) — Co\-founded VEZRAN to build agentic AI for security operations\. • Leading AI/ML architecture for Zyberpol, our flagship agentic SOC platform\. • What Zyberpol does\. • Sits on top of an existing security stack \(CrowdStrike, Okta, Splunk, AWS\) and runs four working agents — Correlation, Investigation, Triage, Remediation — under a configurable autonomy model\. • Recommends actions by default • acts only with human authorization\. • Every action ships with a signed, timestamped, audit\-ready evidence package\. • Detect · Decide · Act · Prove\. • My scope: • Agent architecture: multi\-agent orchestration on frontier LLMs \(Claude, GPT, Gemini\) with deterministic guardrails • RAG over security context — alert history, runbooks, threat intel, environment graph • Evaluation framework: measuring agent correctness when ground truth is incomplete • Production infrastructure: latency, cost, and fallback paths for tier\-1 triage delegation • Why now\. • 95% of 2025 intrusions used automation • human\-paced de
- **Senior Data Scientist, People Analytics at Starbucks** (2022–2025) — Developed Machine Learning Models applying Classification Algorithms to Predict the Retail Employee Turnover with 72% Accuracy Designed Scheduling Model to profile the behavior of Store Managers categorized on Schedule Types through clustering algorithms with 84% Accuracy Developed NLP project using transformer models like BERT, T5  for topic modeling, text summarization, and semantic search across Contact Center Data Developed Headcount Forecasting Model to support Talent acquisition team to manage resources and plan for hiring needs with 81% accuracy Developed Employee Engagement Models to understand Drivers of Employee Engagement on Survey Data collected by internal tools across the Organization Analyzed the impact of employee training programs on key metrics segmented by job profile Built Data Pipelines to automate the flow of data to ML M
- **Senior Data Scientist at FedEx** (2020–2022) — Developed Loss Intensity model that helps to monitor customers with most risk with 90% Accuracy Designed Machine Learning Models for Packages at risk for different customers using their respective shipping profile with 88% Accuracy Developed a real time monitoring Predictive Model which shows the Packages that will not get delivered on time as per the Delivery commit date and time provided Build Ensemble models  to improve accuracy and deployed most accurate model for automation Designed Pipelines using various AZURE Cloud Services to deploy models Created a Dashboard with KPIs that shows different types of Risk the package is involved Lead the efforts on Historical Data Analysis that involved Data extraction, cleaning, outlier analysis, transformation and serving these results as a key insight to stakeholders with reports and visual dashboards
- **Business Planning Analyst, Data Science at FedEx** (2019–2020) — Analyzed and processed complex customer data of FedEx through advanced querying, visualization and analytical tools Used Predictive Analytics to get rid of fraudulent activities based on shipping patterns with 87% accuracy Engineered a GDPR compliant Data Matching Model using advanced matching algorithms to identify and consolidate customer data across FedEx systems, achieving 95% retrieval accuracy\. Developed Solutions for legal Department resulting in savings of Millions of Dollars of fine to be paid to the government as a result of illegal shipping activities Lead the Automation of multiple reports which helped improved the efficiency and reduce cost Partnered with Customer Experience Team to improve Data Quality which in turn Increased customer satisfaction
- **Associate Business Planning Analyst at FedEx** (2018–2019) — Collaborated with business teams to gather and analyze detailed requirements for analytics initiatives Designed Framework for reports that can be used to create further reports resulting in reducing of extra development efforts Created Custom transformation routines to reshape data and perform in depth analysis Supported Stakeholders by regularly offering timely information and organizing data Translated complex business concepts through data visualization for various audience
- **Analytics Intern at FedEx** (2017–2017) — Improved data mining processes which resulted in a 20% decrease in time needed to infer insights from customer data to develop strategies Presented findings to the management and proposed solutions to improve system efficiency and reduce cost Drafted and reviewed documentation in compliance with the FedEx global development process
- **Systems Engineer \(Data Engineer\) at Tata Consultancy Services** (2011–2014) — Enhanced the corporate banking application of a Major Bank which reduced number of tickets by 10 % Identified manual processing deficiencies and instituted automation techniques which reduced manual labor and increased work flow efficiency by 20 % Implemented appropriate modifications by analyzing job schedules which reduced processing time by 10 % Supported weekend systems upgrades by providing technical support and knowledge of system availability times\. Increased customer satisfaction rate by 25 % by providing effective problem resolution training to 6 new employees

## Education

- Master of Science \(MS\), Business Analytics — The University of Texas at Dallas (2016–2017)
- Bachelor of Engineering \(B\.E\.\), Information Science  and Engineering — N M A M Institute of Technology, NITTE (2007–2011)

## FAQ

### What does Imran do at VEZRAN?

Imran is Co\-Founder and Head of AI/ML at VEZRAN\. He co\-founded the company to build agentic AI for security operations and leads AI/ML architecture for Zyberpol, VEZRAN’s flagship agentic SOC platform\.

### What is Zyberpol?

Zyberpol sits on top of security tools such as CrowdStrike, Okta, Splunk, and AWS\. It runs Correlation, Investigation, Triage, and Remediation agents under a configurable autonomy model\. The platform recommends actions by default and acts only with human authorization every action includes a signed, timestamped, audit\-ready evidence package\. VEZRAN describes this operating model as Detect, Decide, Act, and Prove\.

### What AI/ML work does Imran lead for Zyberpol?

Imran’s scope includes multi\-agent orchestration using frontier LLMs including Claude, GPT, and Gemini, with deterministic guardrails\. He works on retrieval\-augmented generation over alert history, runbooks, threat intelligence, and an environment graph an evaluation framework for agent correctness when ground truth is incomplete and production infrastructure for latency, cost, and fallback paths for tier\-1 triage delegation\.

### What is VEZRAN’s current stage and who is it hiring?

VEZRAN is pre\-seed, is raising $10 million, and is hiring AI/ML engineers, data scientists, security engineers, agent\-infrastructure specialists, and forward\-deployed operations talent\. The company is building for mid\-market security teams that cannot staff 24/7 and enterprise SOCs seeking a co\-managed AI layer with named human accountability\.

### Why is VEZRAN focused on auditable agentic security operations now?

VEZRAN’s security\-operations focus is informed by the company’s stated view that 95% of 2025 intrusions used automation, that frontier reasoning is now reliable enough for tier\-1 triage delegation, and that cyber\-insurance underwriters require provable controls\. VEZRAN also cites that more than 40% of 2024 claims were denied for unprovable response\.

### What did Imran do at Starbucks?

At Starbucks, Imran served as Senior Data Scientist in People Analytics from 2022 to 2025\.

### What did Imran accomplish with turnover and workforce forecasting at Starbucks?

Imran developed a retail employee\-turnover classification model with 72% accuracy and recently deployed a turnover\-prediction model that forecast attrition by region and timeframe\. He delivered actionable insights that reduced employee turnover by 3\.2 percentage points through improvements in schedule consistency\. He also developed a headcount forecasting model with 81% accuracy to support talent\-acquisition resource and hiring planning\.

### What other people\-analytics work did Imran deliver at Starbucks?

Imran designed a scheduling model that profiled store\-manager behavior by schedule type using clustering algorithms, with 84% accuracy\.

### What NLP, data\-pipeline, and reporting work did Imran do at Starbucks?

Imran built a contact\-center NLP project using BERT and T5 transformer models for topic modeling, text summarization, and semantic search\. He also built data pipelines that automated data flow to ML models and increased efficiency by 8%, and created Tableau dashboards to present key performance metrics to stakeholders\.

### What are Imran’s core technical strengths?

Imran has strong data\-engineering experience with messy HR data, PII compliance, and preparing data for ML\. He uses Python in Databricks and deploys ML production systems to Azure cloud services\. His stated primary strength is building and deploying machine\-learning models rather than data analysis alone\.

### What leadership and collaboration experience does Imran have?

Imran built trust with senior leadership and cross\-functional partners, including HR and finance teams, to support ML\-model adoption\. His leadership experience is technical mentoring and project leadership rather than formal people management he has led six teammates through technical mentorship\.

### What did Imran accomplish as a Senior Data Scientist at FedEx?

Imran was a Senior Data Scientist at FedEx from 2018 to 2022\. He developed a loss\-intensity model to monitor customers with the greatest risk at 90% accuracy, package\-at\-risk models based on customer shipping profiles at 88% accuracy, and a real\-time predictive model identifying packages likely to miss their delivery commitment date and time\.

### What production ML and analytics infrastructure did Imran build at FedEx?

At FedEx, Imran built ensemble models to improve accuracy and deployed the most accurate models for automation\. He designed model\-deployment pipelines using Azure cloud services, created a KPI dashboard showing package\-risk types, and led historical\-data analysis involving extraction, cleaning, outlier analysis, transformation, and stakeholder reporting and visual dashboards\.

### What did Imran do as a Business Planning Analyst in Data Science at FedEx?

As a Business Planning Analyst in Data Science at FedEx, Imran analyzed complex customer data using advanced querying, visualization, and analytical tools\. He used predictive analytics to address fraudulent activity based on shipping patterns with 87% accuracy and engineered a GDPR\-compliant data\-matching model that consolidated customer data across FedEx systems with 95% retrieval accuracy\.

### What business impact did Imran have in his FedEx business\-planning role?

In that FedEx role, Imran developed solutions for the legal department that saved millions of dollars in fines related to illegal shipping activities\. He led automation of multiple reports to improve efficiency and reduce cost, and partnered with the Customer Experience team to improve data quality and customer satisfaction\.

### What earlier roles did Imran hold at FedEx?

As an Associate Business Planning Analyst at FedEx, Imran collaborated with business teams on analytics requirements, designed reusable report frameworks that reduced extra development effort, created custom transformation routines for in\-depth analysis, provided timely stakeholder information, and translated complex business concepts through data visualization\. As a FedEx Analytics Intern, he improved data\-mining processes, reducing the time required to infer customer\-data insights by 20% presented findings and efficiency and cost\-reduction proposals to management and drafted and reviewed documentation under the FedEx global development process\.

### What did Imran accomplish at Tata Consultancy Services?

Imran worked as a Systems Engineer, Data Engineer, at Tata Consultancy Services\. He enhanced a major bank’s corporate\-banking application, reducing tickets by 10% automated manual processes, reducing manual labor and increasing workflow efficiency by 20% improved job schedules, reducing processing time by 10% supported weekend system upgrades and trained six new employees in effective problem resolution, contributing to a 25% increase in customer\-satisfaction rate\.

### What is Imran’s education?

Imran earned a Master of Science in Business Analytics from The University of Texas at Dallas in 2017 and a Bachelor of Engineering in Information Science and Engineering from N M A M Institute of Technology, NITTE, in 2011\.

### What skills does Imran list?

Imran’s listed skills include Generative AI, artificial intelligence, machine learning, data analytics and data analysis, statistics, exploratory data analysis, Pandas, PySpark, Scikit\-Learn, Azure Databricks, Microsoft Power BI, PL/SQL, JavaScript, requirements analysis, business analysis, core banking, data migration, software development life cycle, and software project management\.

### What certifications does Imran hold?

Imran holds certifications in Agentic AI from DeepLearning\.AI the Deep Learning Specialization Convolutional Neural Networks Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization Structuring Machine Learning Projects Neural Networks and Deep Learning Building Resilient Streaming Analytics Systems on GCP Data Engineering, Big Data, and Machine Learning on GCP Specialization Smart Analytics, Machine Learning, and AI on GCP Building Batch Data Pipelines on GCP Google Cloud Platform Big Data and Machine Learning Fundamentals Modernizing Data Lakes and Data Warehouses with GCP Data Science Data Science Capstone Big Data Modeling and Management Systems Developing Data Products Practical Machine Learning Introduction to Big Data Exploratory Data Analysis and Regression Models\. The GCP and data\-science coursework certifications are listed through Coursera where specified\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/imranahamed

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