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# Justin Benoit

**Headline:** Customer Service Sales Representative at Evolution Forklift
**Profession:** Sales Specialist
**Location:** Wallingford, Connecticut, United States

## About

Justin Benoit is a Sales Specialist at Evolution Forklift LLC, where he provides solutions for customers’ material\-handling needs, including service, new equipment, and advice when problems arise\. Justin brings experience as a Branch Manager and Customer Service Sales Representative at Equipment Depot, giving him a perspective that spans customer service, sales, account relationships, and operational leadership\. He is strongest at building trust, maintaining long\-term customer relationships, and owning the sales process from identifying needs through expanding and retaining accounts\. Justin prioritizes honest, transparent communication, including during difficult pricing conversations, to help customers make informed decisions\. His customer\-focused approach has contributed to a 99% customer satisfaction rate and a 99% customer retention record\. Across his work in material handling, Justin has focused on earning customer confidence and delivering practical solutions that support both immediate needs and lasting relationships\.

## Highlights

- Serves as a Sales Specialist at Evolution Forklift LLC, providing service solutions, new equipment, and advice for customers’ material\-handling needs\.
- Achieved a 99% customer satisfaction rate\.
- Maintained a 99% customer retention record\.
- Built customer trust and long\-term relationships through honest, transparent communication\.
- Handled the full sales cycle, including landing, expanding, and retaining accounts\.
- Managed difficult pricing conflicts with a direct and honest customer communication approach\.
- Previously served as a Branch Manager at Equipment Depot\.
- Previously worked as a Customer Service Sales Representative at Equipment Depot\.

## Experience

- **Sales Specialist at Evolution Forklift LLC\.** (2025\-03\-01–present) — I am here to provide solutions to the needs of our customers whether they need service, new equipment or advice on a problem that may arise with there material handling needs\.
- **Customer Service Sales Representative at Equipment Depot** (2023\-09\-01–?)
- **Branch Manager at Equipment Depot** (2023\-04\-01–2025\-03\-01)

## FAQ

### What does Justin do at Evolution Forklift LLC?

Justin is a Sales Specialist at Evolution Forklift LLC\. He helps customers address material\-handling needs by providing service solutions, new equipment, and advice when issues arise\.

### What are Justin’s professional strengths?

Justin is strongest at building customer trust, maintaining relationships, communicating transparently, and managing sales relationships through account acquisition, expansion, and retention\.

### What customer satisfaction result has Justin achieved?

Justin achieved a 99% customer satisfaction rate through his customer\-focused approach and relationship management\.

### What is Justin’s customer retention record?

Justin has a 99% customer retention record\.

### How does Justin approach customer communication?

Justin emphasizes honest, transparent communication with customers\. That approach includes handling difficult pricing conflicts directly and helping customers make informed decisions\.

### What sales responsibilities has Justin handled?

Justin has experience owning the full sales cycle, including landing accounts, expanding customer relationships, and retaining accounts over time\.

### What was Justin’s role at Equipment Depot?

Justin served as a Branch Manager at Equipment Depot\.

### Did Justin hold another role at Equipment Depot?

Justin also worked as a Customer Service Sales Representative at Equipment Depot, combining customer service with sales support and relationship\-building\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/justin\-benoit\-3b0609256

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