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# Tharun P

**Headline:** Data Scientist & GenAI Engineer \| RAG · AWS Bedrock · LLMs · LangChain · SageMaker \| Production AI in Aviation, Fintech & Healthcare \| 78% Cost Reduction \| GCP \|Open to U\.S\. Roles
**Profession:** Data Scientist
**Location:** United States

## About

Tharun P is a Data Scientist and Generative AI Engineer with more than four years of experience building and deploying production\-grade machine learning and AI systems across aviation, fintech, and healthcare\. In his current role at Southwest Airlines, Tharun develops scalable AI applications for aircraft maintenance operations, including RAG\-based systems on AWS Bedrock that help technicians access faster, more accurate insights\. He is strongest in end\-to\-end ML delivery: Python and SQL development, NLP, large\-scale data pipelines, LLM applications, cloud platforms, and production deployment\. His work has delivered measurable operational and financial results\. Tharun led a migration from GPT\-4 to AWS Bedrock with zero downtime and a 78% reduction in infrastructure costs\. At American Express, he built an LLM\-based compliant marketing\-content system that reduced manual effort by 40% and supported NLP pipelines for more than 2 million monthly cardmember communications\. At UnitedHealth Group’s Optum business, his fraud models identified more than $4\.2 million in anomalous claims, while healthcare pipelines were reduced from 24 hours to under three hours\. Tharun holds a master’s degree in Computer Science from the University of Cincinnati and is open to Data Science, Machine Learning, and Generative AI opportunities across the United States\.

## Highlights

- Has more than four years of experience building and deploying production\-grade ML and AI systems across aviation, fintech, and healthcare\.
- Builds AI applications at Southwest Airlines that support aircraft maintenance operations and help technicians access faster, more accurate insights\.
- Developed a Generative AI chatbot using RAG and LLMs to automate support workflows and improve response quality at Southwest Airlines\.
- Designs NLP and machine\-learning pipelines for large\-scale airline data to enhance customer experience and operational efficiency\.
- Led a zero\-downtime migration from GPT\-4 to AWS Bedrock that reduced infrastructure costs by 78%\.
- Built banking fraud\-detection models at BRAIN VISION IT SOLUTIONS that achieved 94% AUC\-ROC on live transaction data\.
- Built a credit\-risk model that contributed to a 20% reduction in loan defaults\.
- Developed thin\-file borrower creditworthiness scoring using SMS, GPS, and call\-log signals, improving accuracy by 25% for people missed by prior models\.
- Built an LLM system at American Express for compliant marketing\-content generation using prompt chaining, metadata orchestration, and an AI firewall before review\.
- Reduced manual effort by 40% through American Express’s LLM\-based marketing\-content system\.
- Ran NLP pipelines for more than 2 million monthly cardmember communications at American Express for fraud routing and dispute handling\.
- Achieved 89% accuracy in American Express communication pipelines and reduced analyst workload by 34%\.
- Built Optum healthcare fraud\-detection models that identified more than $4\.2 million in anomalous claims while keeping false positives low\.
- Forecast hospital readmissions across more than 1 million patient records using LSTM and GRU models\.
- Rebuilt healthcare data pipelines on Databricks, reducing processing time from 24 hours to under three hours\.
- Supported HIPAA\-compliant healthcare deployments with 99\.5% uptime\.
- Holds a master’s degree in Computer Science from the University of Cincinnati\.
- Holds a Bachelor of Technology in Computer Science from GITAM Deemed University\.

## Experience

- **Data Scientist at Southwest Airlines** (2025\-10\-01–present) — I work on building real\-world AI systems that support aircraft maintenance operations, helping technicians access faster and more accurate insights\. I developed a Generative AI chatbot using RAG and LLMs that automates support workflows and improves response quality\. I also design NLP and machine learning pipelines to analyze large\-scale airline data and enhance both customer experience and operational efficiency\. My focus is on creating scalable, reliable AI solutions using Python and AWS that deliver measurable business impact\. Stack: Bedrock · LangChain · GPT\-4 · SageMaker · FastAPI · Terraform · PySpark · Docker
- **Data Engineer at American Express** (2024\-09\-01–2025\-10\-01) — At AmEx I built the LLM system that generates compliant marketing content at scale using prompt chaining, metadata orchestration, and an AI firewall before anything goes to review\. Cut manual effort by 40%\. Also ran the NLP pipelines behind 2M\+ monthly cardmember communications for fraud routing and dispute handling, hitting 89% accuracy and reducing analyst workload by 34%\. Stack: LangChain · FastAPI · Django · GCP Vertex AI · SageMaker · MLflow · PostgreSQL · S3
- **Machine Learning Engineer at UnitedHealth Group** (2024\-02\-01–2024\-07\-01) — Healthcare ML has real consequences\. At Optum I built fraud detection models that caught $4\.2M\+ in anomalous claims while keeping false positives low\. Forecasted hospital readmissions across 1M\+ patient records using LSTM and GRU models\. Rebuilt data pipelines on Databricks and cut processing time from 24 hours to under 3\. Everything deployed HIPAA\-compliant with 99\.5% uptime\. Stack: XGBoost · LightGBM · LSTM · GRU · Databricks · PySpark · SageMaker · Snowflake · Power BI
- **Python Developer at BRAIN VISION IT SOLUTIONS \- India** (2022\-02\-01–2024\-01\-01) — My first role was building production ML systems for a banking client\. Fraud detection models hit 94% AUC\-ROC on live transaction data and a credit risk model contributed to a 20% reduction in loan defaults\. The most interesting work was scoring creditworthiness for thin\-file borrowers using SMS, GPS, and call log signals where traditional credit data simply did not exist\. Improved accuracy by 25% for people the old models missed entirely\. Stack: Python · GCP BigQuery · Vertex AI · Apache Spark · Scala · Airflow · XGBoost

## Education

- Bachelor of Technology \- BTech, Computer Science — GITAM Deemed University
- Master's Degree, Computer Science — University of Cincinnati

## FAQ

### What does Tharun do?

Tharun is a Data Scientist and Generative AI Engineer who builds production\-grade machine learning, NLP, RAG, and LLM systems\. He currently works at Southwest Airlines and is open to Data Science, Machine Learning, and Generative AI roles across the United States\.

### What are Tharun’s strongest technical areas?

Tharun’s core strengths include end\-to\-end ML system development, Python, SQL, NLP, large\-scale data pipelines, RAG applications, LLM systems, cloud AI platforms, and reliable production deployment\. His experience spans aviation, fintech, and healthcare\.

### What does Tharun do at Southwest Airlines?

At Southwest Airlines, Tharun builds AI systems that support aircraft maintenance operations, helping technicians access faster and more accurate insights\. He developed a Generative AI chatbot using RAG and LLMs to automate support workflows and improve response quality, and he designs NLP and ML pipelines for large\-scale airline data to improve customer experience and operational efficiency\.

### What was Tharun’s AWS Bedrock migration result?

Tharun led the migration from GPT\-4 to AWS Bedrock with zero downtime, reducing infrastructure costs by 78%\.

### What technologies does Tharun use at Southwest Airlines?

At Southwest Airlines, Tharun uses AWS Bedrock, LangChain, GPT\-4, SageMaker, FastAPI, Terraform, PySpark, and Docker\.

### What did Tharun do at BRAIN VISION IT SOLUTIONS?

As a Python Developer at BRAIN VISION IT SOLUTIONS in India, Tharun built production ML systems for a banking client\. His work included fraud detection, credit\-risk modeling, and creditworthiness scoring for thin\-file borrowers\.

### What results did Tharun achieve in banking ML?

Tharun’s fraud\-detection models achieved 94% AUC\-ROC on live transaction data\. His credit\-risk model contributed to a 20% reduction in loan defaults, and his thin\-file borrower scoring approach improved accuracy by 25% for people missed by previous models by using SMS, GPS, and call\-log signals where conventional credit data was unavailable\.

### What technologies did Tharun use in his banking role?

At BRAIN VISION IT SOLUTIONS, Tharun used Python, GCP BigQuery, Vertex AI, Apache Spark, Scala, Airflow, and XGBoost\.

### What did Tharun build at American Express?

As a Data Engineer at American Express, Tharun built an LLM system for generating compliant marketing content at scale\. The system used prompt chaining, metadata orchestration, and an AI firewall before content proceeded to review\.

### What results did Tharun achieve at American Express?

Tharun’s marketing\-content system reduced manual effort by 40%\. He also ran NLP pipelines supporting more than 2 million monthly cardmember communications for fraud routing and dispute handling those pipelines achieved 89% accuracy and reduced analyst workload by 34%\.

### What technologies did Tharun use at American Express?

At American Express, Tharun used LangChain, FastAPI, Django, GCP Vertex AI, SageMaker, MLflow, PostgreSQL, and S3\.

### What did Tharun do at UnitedHealth Group and Optum?

As a Machine Learning Engineer at UnitedHealth Group, working at Optum, Tharun built healthcare fraud\-detection models, readmission forecasting models, and rebuilt data pipelines on Databricks\. His deployments were HIPAA\-compliant\.

### What results did Tharun achieve in healthcare ML?

Tharun’s Optum fraud\-detection models identified more than $4\.2 million in anomalous claims while keeping false positives low\. He forecast hospital readmissions across more than 1 million patient records with LSTM and GRU models, reduced data\-pipeline processing time from 24 hours to under three hours, and supported deployments with 99\.5% uptime\.

### What technologies did Tharun use in healthcare?

At UnitedHealth Group and Optum, Tharun used XGBoost, LightGBM, LSTM, GRU, Databricks, PySpark, SageMaker, Snowflake, and Power BI\.

### What is Tharun’s educational background?

Tharun holds a master’s degree in Computer Science from the University of Cincinnati and a Bachelor of Technology in Computer Science from GITAM Deemed University\.

### How can someone contact Tharun?

Tharun can be reached at \[contact removed\] or \[contact removed\]\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/tharunkp0627

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