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# Joo Wang Lee

**Headline:** Front Desk Receptionist
**Profession:** Front Desk Receptionist
**Location:** Corvallis, OR, USA

## About

Joo Wang Lee is a Front Desk Receptionist at Holiday Inn Express, where Joo manages guest check\-in and check\-out, maintains reservation information, processes payments, and supports scheduling adjustments that help optimize occupancy\. Joo’s strengths include organization, multitasking, accurate recordkeeping, and maintaining the confidentiality and integrity of guest and financial information in a fast\-paced hospitality setting\. Alongside this work, Joo has studied Applied Computer Science and earned a Bachelor of Science in Computer Science from Oregon State University\. Joo is building technical capability in infrastructure work, including learning Terraform’s practical challenges and exploring ways to turn infrastructure changes into a single command\. Joo approaches learning independently through AI tools and research, while also maintaining an interest in analytics\. Collaborative problem\-solving is an important part of how Joo works, complementing a detail\-oriented approach to guest service, reservation management, billing verification, and operational coordination\.

## Highlights

- Currently serves as a Front Desk Receptionist at Holiday Inn Express\.
- Manages guest check\-in and check\-out processes to support a smooth, welcoming experience\.
- Maintains and updates reservation systems, including bookings, cancellations, and room availability\.
- Records and updates guest information with attention to data integrity and confidentiality\.
- Processes payments, verifies billing information, and maintains accurate financial records\.
- Assists with overbookings and scheduling adjustments to help optimize occupancy rates\.
- Demonstrates multitasking and organizational skills in a fast\-paced hospitality environment\.
- Studied Applied Computer Science at Oregon State University\.
- Earned a Bachelor of Science in Computer Science from Oregon State University\.
- Is developing Terraform knowledge and exploring one\-command approaches to infrastructure changes\.
- Uses AI and research for independent learning\.
- Maintains an interest in analytics alongside infrastructure work\.
- Values collaborative problem\-solving\.

## Experience

- **Front Desk Receptionist at Holiday Inn Express** — Managed guest check\-in and check\-out processes efficiently, ensuring a smooth and welcoming experience\. Maintained and updated reservation systems, tracking bookings, cancellations, and room availability\. Accurately recorded and updated guest information, ensuring data integrity and confidentiality\. Demonstrated strong multitasking and organizational skills in a fast\-paced environment\. Processed payments, verified billing information, and maintained accurate financial records\. Assisted in managing overbookings and scheduling adjustments to optimize occupancy rates\.

## Education

- Applied Computer Science — Oregon State University (2022\-01\-01–2026\-01\-01)
- Bachelor of Science, Computer Science — Oregon State University

## FAQ

### What does Joo do?

Joo Wang Lee is currently a Front Desk Receptionist at Holiday Inn Express\. Joo manages guest arrivals and departures, reservation information, payments, billing verification, and scheduling adjustments\.

### What are Joo’s responsibilities at Holiday Inn Express?

At Holiday Inn Express, Joo manages efficient guest check\-in and check\-out processes to support a smooth and welcoming experience\. Joo also maintains and updates reservation systems, including bookings, cancellations, and room availability\.

### How does Joo handle guest and financial records?

Joo accurately records and updates guest information while maintaining data integrity and confidentiality\. Joo also processes payments, verifies billing information, and maintains accurate financial records\.

### How does Joo support hotel operations?

Joo assists with overbookings and scheduling adjustments to help optimize occupancy rates\. The role also requires strong multitasking and organizational skills in a fast\-paced environment\.

### What is Joo’s educational background?

Joo studied Applied Computer Science at Oregon State University and earned a Bachelor of Science in Computer Science from Oregon State University\.

### What is Joo learning about Terraform and infrastructure?

Joo is learning Terraform and is focused on understanding its real practical challenges\. Joo is also interested in making infrastructure changes easier to execute, including turning them into a single command\.

### How does Joo approach technical learning?

Joo uses AI and research to learn independently\. Joo is also interested in balancing infrastructure strengths with curiosity about analytics\.

### What kind of team environment does Joo value?

Joo values collaborative problem\-solving teams and brings that orientation alongside an organized, detail\-focused approach to work\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/joowanglee

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