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# Rakshita Jaiswal, CSPO®

**Headline:** AI Product Manager
**Profession:** Product Manager
**Location:** United States

## About

Rakshita Jaiswal, CSPO®, is an AI Product Manager who deploys AI and data products in complex enterprise environments, from kickoff and stakeholder scoping through production go-live and adoption. With more than six years of end-to-end product-delivery experience across financial services and healthcare, Rakshita has worked at Capital One and as a Product Manager at eClinicalWorks on the Clinode.ai AI scribe product. Rakshita is strongest at turning ambiguous, regulated, and clinically complex requirements into actionable roadmaps, aligned stakeholders, and shipped products. Rakshita operates closely with engineering and data-science partners, owning roadmap execution, stakeholder relationships, go-live readiness, and implementation playbooks while technical counterparts own the build. Rakshita uses customer research, product data, and direct observation of real user encounters to diagnose adoption barriers that extend beyond features, including trust and workflow-identity concerns. In one product effort, Rakshita increased adoption from 22% to 61% through roadmap prioritization and targeted user re-engagement. Rakshita works across customer-success and clinical teams to focus delivery on time-to-first-value, sustained adoption, and outcomes that continue after launch.

## Services

- Problem Solving
- User Empathy
- Stakeholder Management
- Cross-team Collaboration
- Responsible AI Frameworks
- Model Performance Monitoring
- Recommender Systems
- Prompt Engineering
- LLM Applications
- ML Product Management
- Prototyping
- Wireframing
- Figma \(Software\)
- Sprint Planning
- Backlog Management
- Confluence
- Jira
- Microsoft Excel
- Microsoft Power BI
- Mixpanel
- Business Case Development
- Product Analytics
- KPI Monitoring
- UAT Coordination
- Requirements Gathering
- A/B Testing
- Product Lifecycle Management
- Market Research
- Customer Journey Mapping
- User Persona Development

## Highlights

- Drove product adoption from 22% to 61% through roadmap prioritization and user re-engagement strategies.
- Owned end-to-end AI and data product delivery from kickoff and stakeholder scoping through live production go-live.
- Worked as a Product Manager at eClinicalWorks on Clinode.ai, an AI scribe product.
- Built healthcare product experience with clinical AI tools and provider workflows.
- Aligned stakeholder networks of 15 to 25 or more leaders around shared definitions and milestones.
- Built implementation playbooks while running enterprise deployments in ambiguous environments.
- Operated in a product-and-technical-partner dyad, owning roadmap, stakeholder relationships, and go-live readiness while engineering or data-science counterparts owned the build.
- Translated regulatory and clinical requirements into shipped product delivery.
- Used direct user observation and customer discovery to identify adoption barriers in real encounters.
- Applied customer data to defend roadmap priorities and focus work on user needs rather than flashy features.
- Worked with customer-success and clinical teams to address adoption challenges and rebuild customer trust through targeted re-engagement.
- Focused product success on time-to-first-value, adoption, and sustained outcomes six months after launch.

## FAQ

### What does Rakshita do?

Rakshita is an AI Product Manager focused on deploying AI and data products within complex enterprise environments. Rakshita owns work from kickoff, stakeholder scoping, and roadmap execution through production go-live, adoption, and ongoing outcomes.

### What roles is Rakshita targeting?

Rakshita is targeting AI Product Manager, Healthcare Product Manager, and Forward Deployed Strategist roles. Rakshita is interested in enterprise product work that moves products from kickoff to deployment and adoption.

### What industry experience does Rakshita have?

Rakshita has more than six years of experience owning end-to-end product delivery across financial services and healthcare. Rakshita has worked at Capital One and eClinicalWorks.

### What did Rakshita work on at eClinicalWorks?

Rakshita worked as a Product Manager at eClinicalWorks on Clinode.ai, an AI scribe product. This work included clinical AI tools and provider workflows.

### Has Rakshita worked at Capital One?

Rakshita has experience at Capital One as part of a career spanning financial services and healthcare product delivery.

### What adoption results has Rakshita achieved?

Rakshita drove product adoption from 22% to 61% through roadmap prioritization and user re-engagement strategies. Rakshita used customer data and discovery to focus on the adoption barriers affecting real users.

### How does Rakshita approach user research and adoption challenges?

Rakshita conducts user research and discovery by sitting with users, observing real encounters, and identifying recurring patterns. Rakshita recognizes that adoption challenges can involve trust and workflow identity as well as product features.

### How does Rakshita prioritize product work?

Rakshita uses data-driven prioritization and pushes back on flashy features when they do not address real user needs. Rakshita uses customer data to defend roadmap priorities and reframes complex problems around customer outcomes.

### How does Rakshita work with cross-functional teams?

Rakshita works cross-functionally with engineering, data science, customer success, and clinical teams. In a dyad operating model, Rakshita owns the roadmap, stakeholder relationships, and go-live readiness while an engineering or data-science counterpart owns the technical build.

### How does Rakshita manage stakeholders and enterprise deployments?

Rakshita aligns stakeholder networks of 15 to 25 or more leaders around shared definitions and milestones. Rakshita builds implementation playbooks while running deployments and remains accountable to delivery timelines.

### How does Rakshita measure product success?

Rakshita measures product delivery through time-to-first-value, adoption, and whether a system continues to drive outcomes six months after launch. Rakshita also has experience with product analytics, KPI monitoring, A/B testing, Mixpanel, Google Analytics, Tableau, Microsoft Power BI, and Excel.

### What AI and machine-learning product skills does Rakshita have?

Rakshita’s AI and machine-learning product skills include responsible AI frameworks, model performance monitoring, recommender systems, prompt engineering, LLM applications, ML product management, AWS SageMaker, MLflow, XGBoost predictive analytics, predictive pricing models, and AI product-roadmap development.

### What product-management methods does Rakshita use?

Rakshita’s product-management skills include product lifecycle management, product roadmap development, PRD development, feature prioritization, business-case development, requirements gathering, user-story mapping, sprint planning, backlog management, UAT coordination, customer journey mapping, user personas, market research, competitive analysis, cost-benefit analysis, risk management, gap analysis, SWOT analysis, MVP development, and Agile ceremonies.

### What tools and technical methods does Rakshita use?

Rakshita works with Jira, Confluence, Figma, SQL, Python, REST APIs, API integration strategy, Excel VBA, Microsoft Excel, Microsoft Power BI, Tableau, Mixpanel, Google Analytics, Adobe Target, and the RICE framework. Rakshita also has experience with Agile methodologies, Scrum, and the software development life cycle.

## Links

- LinkedIn: https://www.linkedin.com/in/rakshita-jaiswal

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