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# Leo Popokh

**Headline:** Senior Director, CTO Office — R&D and Customer Success \| Forward Deployed Engineering Lead
**Profession:** Senior Director, CTO Office — R&D and Customer Success \| Forward Deployed Engineering Lead
**Location:** Dallas, TX, USA

## About

Leo Popokh is Senior Director in the CTO Office for R&D and Customer Success and Forward Deployed Engineering Lead at Asato\.ai, where he builds enterprise IT\-asset intelligence and decision systems while leading customer\-success and deployed\-engineering work\. He is strongest at translating customer business requirements into functional outcomes, earning trust through close, honest customer engagement and delivering the specific value customers need\. Leo combines fast early\-stage iteration with rigorous quality controls before final customer delivery\. At Asato\.ai, Leo built an XGBoost/LightGBM Decision Engine that cut projected annual software spend by $22\.9 million across more than 20,600 licensed users, and added causal and Bayesian forecasting to avoid an estimated $2 million to $5 million per year in SLA\-penalty exposure\. He also delivered a Fortune 50 semiconductor evaluation deployment within weeks, expanded adoption tracking to more than 14 enterprise tenants, and helped establish a national go\-to\-market partnership with CDW Corporation announced in July 2025\. Earlier, Leo generated major telecommunications outcomes at Hewlett Packard Enterprise, including $7\.6 million in first\-year Verizon revenue, a $19\.15 million five\-year Verizon TCV, and a $39 million Shaw Communications NOC deal\. He is also an SMU professor, research fellow, and Innovation Council Board Member\.

## Highlights

- Built an XGBoost/LightGBM Decision Engine at Asato\.ai that cut projected annual software spend by $22\.9 million across more than 20,600 licensed users and their software, cloud, and contract footprint\.
- Added causal and Bayesian forecasting to Asato\.ai’s Decision Engine, projecting deal\-closure timelines and SLA\-breach risk to avoid an estimated $2 million to $5 million per year in SLA\-penalty exposure\.
- Built and shipped a Fortune 50 semiconductor evaluation deployment using machine\-assisted classification, human\-review queues, and Entra ID/ServiceNow identity reconciliation, delivering full IT\-estate visibility within weeks rather than months\.
- Stood up Asato\.ai’s Customer Success organization from zero, including its charter, eight\-session training curriculum, playbooks, and personally built usage\-analytics tooling supporting more than 14 enterprise tenants\.
- Negotiated Asato\.ai’s national go\-to\-market partnership with CDW Corporation, announced in July 2025 after 12 months of successful pilot deployments and extending reach to enterprise, mid\-market, and SMB customers\.
- Drove $2\.2 million in new deployment revenue\.
- Provided commercialization, technology\-transfer, go\-to\-market, and partnership guidance to Southern Methodist University inventors and startups as an Innovation Council Board Member\.
- Facilitated multiple SMU corporate and investor partnerships that helped startups secure funding and resources, while advancing use of research facilities, faculty, and students\.
- Teaches computer science and engineering courses at SMU, including information assurance, software security, fault\-tolerant computing, requirements engineering, database concepts, software project management, and digital computer logic\.
- Led CNF\-orchestration innovation at HPE Aruba’s Telco Vertical, aligning product and solution strategy with customer requirements, Nephio, and Linux Foundation market trends\.
- Directed cloud\-native service orchestration and 5G\-slicing solutions for a major telecom operator using OpenShift and OpenStack edge\-cloud technologies\.
- Led advanced 5G automation solutions for Verizon, Telefonica, VIVO, and Spark, including Verizon work with a five\-year TCV of $19\.15 million\.
- Generated $7\.6 million in first\-year revenue as lead architect for Verizon’s ONAP NFV orchestration platform, integrating more than 80 4G/5G network functions\.
- Secured $12 million in revenue by winning HPE’s position as Shaw Communications’ exclusive network\-orchestration vendor\.
- Modernized legacy OSS/BSS through AI\-driven architecture reviews and chatbot\-based operator\-support tools\.
- Led HPE’s Verizon ONAP/VSOP service\-orchestration strategy, generating a five\-year TCV of $19\.15 million, including $5\.6 million in licenses and support\.
- Generated $4\.55 million through VNF deployments across Verizon’s enterprise, wireless, and wireline segments\.
- Pioneered early production VNF/CNF deployments at major U\.S\. service providers and championed HPE telecom analytics and 5G offerings\.
- Managed a $39 million Network Operations Center deal with Shaw Communications and implemented a CI/CD and DevOps strategy that improved operational efficiency and customer satisfaction\.
- Led HP\-Telcordia work that created a Worldwide Inventory Management group and strategic partnership, and incorporated eTOM, NGOSS, and ITIL into scalable service\-management blueprints\.
- Secured a $3 million AT&T contract for large government agencies with a secure VPN\-over\-MPLS communications solution that influenced HPE’s product roadmap\.
- Established the team for Time Magazine’s Digital Media Solution, digitizing the magazine archive and building a digital library that generated $5 million in revenue and improved engagement for millions of subscribers\.
- Developed an Alliance Data enterprise\-architecture roadmap that improved interoperability by 25% and reduced technology redundancy by 15%\.
- Led Alliance Data modernization that saved $5 million annually, improved operational efficiency by 40%, and achieved 80% cloud adoption while reducing infrastructure costs by 25%\.
- Implemented Alliance Data data governance and analytics that increased data accuracy by 30% and contributed to a 15% revenue increase\.
- Architected HP’s Shared Infrastructure Utility and One View Provisioning Portal, increasing mission creation, performance, and effectiveness by 60% across multi\-vendor Ethernet, ATM, TDM, Telemetry, and Video provisioning\.
- Reduced service\-delivery timelines by 40% at XO Communications by engineering Nortel/Architel automation and digital phone line\-side features for Nortel DMS 250/500 network elements\.
- Designed JC Penney’s first data\-center farm, improving operational efficiency by 30%, reducing latency by 25%, and supporting a 50% increase in transaction volume\.

## Experience

- **Senior Director, CTO Office — R&D and Customer Success \| Forward Deployed Engineering Lead at Asato\.ai** (2025\-01\-01–present) — R&D: Cut projected annual software spend by $22\.9M across 20,600\+ licensed users and their full software, cloud, and contract footprint by building an XGBoost/LightGBM\-based Decision Engine that models real\-time license utilization against contract terms\. Avoided an estimated $2M–$5M/year in SLA penalty exposure by extending the Decision Engine with causal and Bayesian forecasting layers that project deal\-closure timelines and SLA\-breach risk, letting IT leaders pressure\-test decisions before committing\. Forward Deployed Engineering: Delivered full IT\-estate visibility to pilot customers within weeks instead of months by building and shipping a Fortune 50 semiconductor evaluation deployment \(machine\-assisted classification, human\-review queues, Entra ID/ServiceNow identity reconciliation\) from dev through staging to release\. Customer Success: Grew adoption tracking to 14\+ enterprise tenants by standing up the Customer Success org from zero \(charter, 8\-session training cu
- **Innovation Council Board Member at Southern Methodist University** (2024\-09\-01–present) — Provided strategic guidance and mentorship to SMU's inventors and startups, assisting in technology transfer, commercialization, and go\-to\-market strategies for university innovations\. Collaborated with SMU's Office of Research and Innovation \(ORI\) to foster corporate and investor partnerships, support research funding opportunities, and enhance the university's commercialization initiatives\. Successfully facilitated the establishment of multiple corporate and investor partnerships, enabling SMU’s startups to secure essential funding and resources\. Enhanced the utilization of SMU’s research facilities, faculty, and students, driving innovation and discovery across diverse scientific and vocational fields\.
- **Professor, Research Fellow at SMU AT&T Center for Virtualization at Southern Methodist University** (2007\-08\-01–present) — Serve as Professor at SMU, delivering a diverse range of courses in Computer Science and Engineering, including: • CS 3339 \- Information Assurance and Security\. • CS 7359 \- Software Security\. • ECE 8379/CS 8377 \- Fault Tolerant Computing\. • CS 7317 \- Requirements Engineering\. • CS 3330 \- Database Concepts\. • CS 7315 \- Software Project Management and Planning\. • ECE 2381/CS 3381 \- Digital Computer Logic\.
- **Sr\. Distinguished Technologist \| HPE, Aruba Telco Vertical CTO at Hewlett Packard Enterprise** (2024\-01\-01–2025\-02\-01) — Led Container Network Functions \(CNF\) Orchestration innovations within HPE Aruba's Telco Vertical, aligning products and solutions strategies with market trends \(Nephio and Linux Foundation\) and customer requirements\. Directed the design, development, and implementation of a cloud\-native, scalable Service Orchestration Platform and 5G slicing solutions for a major telecom operator, utilizing edge cloud technologies \(OpenShift and OpenStack\) to improve operational efficiency and enhance customer satisfaction\. Led cross\-functional teams spanning pre\-sales, delivery, solutions, product management, R&D, and marketing, delivering cutting\-edge, customer\-centric solutions\. Fostered strong relationships with key clients and industry stakeholders, enhancing HPE's market position as a trusted provider in AI\-driven OSS, 5G automation, and NFV orchestration\. Spearheaded the development of advanced 5G automation solutions for Verizon, Telefonica, VIVO, and Spark establishing HPE as a leader in
- **Senior Distinguished Technologist, Communications Technology Group CTO Office at Hewlett Packard Enterprise** (2022\-11\-01–2024\-01\-01) — Generated $7\.6M in first\-year revenue by serving as lead architect on Verizon's ONAP NFV orchestration platform, integrating 80\+ 4G/5G network functions\. Secured $12M in revenue by winning HPE's position as Shaw Communications' exclusive network\-orchestration vendor\. Modernized legacy OSS/BSS by leading AI\-driven architecture reviews and integrating chatbot\-based operator support tools\. Skills: ONAP NFV Orchestration · AI\-Driven OSS/BSS Modernization · Conversational AI Integration · Vendor Strategy & Contract Negotiation · 4G/5G Network Functions
- **Senior Distinguished Technologist, CTG Americas Region at Hewlett Packard Enterprise** (2022\-01\-01–2022\-11\-01) — Directed cross\-domain collaboration to enhance HPE's telco product portfolio, driving strategic product development for Verizon, Telefonica, VIVO, AT&T, Rogers, and Shaw Communications\. Delivered solutions that aligned with ONAP standards, resulting in significant revenue growth and long\-term partnerships\. Led HPE's strategy for Verizon's ONAP/VSOP Service Orchestration, generating a 5\-year TCV of $19\.15M, including $5\.6M in licenses and support\. Achieved $4\.55M in revenue through virtual network function \(VNF\) deployments across Verizon's enterprise, wireless, and wireline segments\.
- **Americas Chief Technologist, Distinguished Technologist at Hewlett Packard Enterprise** (2017\-02\-01–2022\-01\-01) — Pioneered the deployment of virtual network functions \(VNFs/CNFs\) at major U\.S\. service providers, including the first\-ever production deployments\. Championed HPE's telecom analytics and 5G product portfolio, leading to enhanced customer experiences and operational efficiency for service providers worldwide\. Managed high\-impact projects, including a $39M Network Operations Center \(NOC\) deal with Shaw Communications\. Implemented a CI/CD and DevOps strategy for Shaw Communications, resulting in significant operational savings and increased customer satisfaction\.
- **Distinguished Technologist, Domain Architect for HP Enterprise Services at Hewlett Packard Enterprise** (2012\-02\-01–2017\-01\-01) — Domain Architect with Hewlett\-Packard CMS/OSS Americas domain with experience in leading industry Solution Architecture methodology for Service Fulfillment, Service Assurance, OSS/BSS integration and overall Resource and Configuration Management\.
- **Senior Solution Architect at Hewlett Packard Enterprise** (2010\-12\-01–2012\-01\-01) — Evaluated and contributed to joint HP and Telcordia projects, leading to the creation of a Worldwide Inventory Management group and a partnership between HPE and Telcordia\. Actively participated in the Product Roadmaps and Solutions Blueprint, bridging eTOM, NGOSS, and ITIL frameworks into HPE’s Integrated Service Management blueprint for practical, scalable solutions\. Secured a $3M contract with AT&T for large government agencies, delivering a secure communications solution \(VPN over MPLS\) that influenced HP’s product roadmap and feature enhancements\. Let the team and the development of Time Magazine's Digital Media Solution, digitizing the magazine archive and creating a digital library that generated $5M in revenue and enhanced user engagement for millions of subscribers\. Successfully managed key accounts such as America Moviles, Comcast, and Verizon, showcasing strong customer relationship management and substantial revenue contributions to HP's global portfolio\.
- **Distinguished Technologist, Senior Solution Architect at Hewlett Packard Enterprise** (2010\-12\-01–2017\-01\-01) — Led joint projects between HP and Telcordia, resulting in the creation of a Worldwide Inventory Management group and a strategic partnership\. • Contributed to product roadmaps and solutions blueprints, integrating eTOM, NGOSS, and ITIL frameworks into HPE’s Service Management solutions for scalable and practical implementations\. • Secured a $3 million contract with AT&T for large government agencies, delivering a secure communications solution \(VPN over MPLS\) that influenced HPE’s product roadmap and features enhancements\. • Established the team and the development of Time Magazine's Digital Media Solution, digitizing the magazine archive and creating a digital library that generated $5 million in revenue and enhanced user engagement for millions of subscribers\.
- **Sr\. Manager \- Enterprise Architecture and Plannig at Alliance Data** (2008\-06\-01–2010\-11\-01) — Developed and implement a multi\-year enterprise architecture roadmap aligned with business objectives, leading to a 25% improvement in system interoperability and a 15% reduction in technology redundancy\. Established and enforce enterprise\-wide architecture standards, frameworks, and governance models, reducing project delivery risks by 20% and improving compliance rates across IT projects by 30%\. Introduced and led a system modernization program that decommissioned outdated legacy systems and consolidated overlapping technologies, resulting in $5M in annual cost savings and a 40% improvement in operational efficiency\. Successfully led a cloud migration initiative, achieving 80% cloud adoption across core business functions, reducing infrastructure costs by 25%, and enhancing system scalability and resilience for improved service delivery\. Designed and implemented a data governance and analytics framework, increasing data accuracy by 30% and enabling real\-time insights that contrib
- **Sr\. Solution Architect at HP** (2001\-07\-01–2008\-05\-01) — Architected and implemented the Shared Infrastructure Utility \(SIU\) solution, integrating provisioning processes and services to enable shared infrastructure as a service, utilizing a service\-oriented architecture approach\. Led project management and solution architecture for the deployment of provisioning, performance, and fault management systems in a production environment, ensuring seamless implementation and service delivery at the customer’s site\. Designed and developed "One View" Provisioning Portal to provision Ethernet, ATM, TDM, Telemetry, and Video connections in a multi\-vendor environment to increase mission creation, performance and effectiveness by 60%\.
- **Systems Engineer III \(E3\) at XO Communications** (2000\-07\-01–2001\-07\-01) — Designed, developed, and engineered automation solutions for Nortel/Architel, collaborating with XO Communications infrastructure and networking teams to streamline service activation for Nortel DMS 250/500 network elements\. Delivered digital phone line\-side features that reduced service delivery timelines by 40%, accelerating time\-to\-market for multiple enterprise customers and successfully integrating these features into commercially available products\.
- **System Analyst at JC PENNEY CO** (1996\-01\-01–2000\-06\-01) — Designed and implemented JC Penney’s first data center farm, leading the end\-to\-end architecture across infrastructure, networking, and software integration to serve all corporate and remote users, JC Penney retail stores, warehouses, and distribution centers\. This initiative improved operational efficiency by 30%, reduced system latency by 25%, and provided a scalable platform that supported a 50% increase in transaction volume, significantly enhancing business continuity and customer service capabilities across all locations\.

## Education

- PhD, Computer Science — Southern Methodist University (2008\-01\-01–2012\-01\-01)
- Master of Science \- MS, Computer Science — The University of Texas at Dallas
- Bachelor’s Degree, System Engineering & Architecture — Khmelnytskyi National University

## FAQ

### What does Leo do now?

Leo is Senior Director in the CTO Office for R&D and Customer Success and Forward Deployed Engineering Lead at Asato\.ai\. He leads customer success with deployed engineers and works on R&D, enterprise deployments, usage analytics, and go\-to\-market partnerships\. Leo’s experience record lists Asato\.ai as his current employer, while interview\-call notes refer to Asatra\.

### What has Leo accomplished in R&D at Asato\.ai?

Leo built an XGBoost/LightGBM\-based Decision Engine that models real\-time license utilization against contract terms across software, cloud, and contract footprints\. The system cut projected annual software spend by $22\.9 million across more than 20,600 licensed users\. He extended it with causal and Bayesian forecasting layers to project deal\-closure timelines and SLA\-breach risk, avoiding an estimated $2 million to $5 million per year in SLA\-penalty exposure\.

### What has Leo delivered in forward deployed engineering?

Leo built and shipped a Fortune 50 semiconductor evaluation deployment from development through staging and release\. The deployment used machine\-assisted classification, human\-review queues, and Entra ID/ServiceNow identity reconciliation to provide full IT\-estate visibility to pilot customers within weeks rather than months\. Leo also drove $2\.2 million in new deployment revenue\.

### What has Leo accomplished in customer success and go\-to\-market at Asato\.ai?

Leo stood up the Customer Success organization from zero, creating its charter, an eight\-session training curriculum, and playbooks\. He personally built the usage\-analytics tooling used to monitor adoption tracking across more than 14 enterprise tenants\. He also negotiated Asato’s entry into CDW Corporation’s solutions portfolio, creating a national go\-to\-market partnership announced in July 2025 after 12 months of successful pilot deployments and extending reach across enterprise, mid\-market, and SMB customers\.

### How does Leo work with customers?

Leo is known for understanding customer business requirements and translating them into deliverable functional outcomes\. He earns customer trust by staying close to customers, being honest, and delivering the exact value they need\. Leo is motivated by opportunities to add value, especially in customer\-facing deployment roles, and balances rapid iteration early in a project with precision before final delivery\.

### What does Leo do for Southern Methodist University’s Innovation Council?

Leo serves as an Innovation Council Board Member at Southern Methodist University\. He provides strategic guidance and mentorship to SMU inventors and startups on technology transfer, commercialization, and go\-to\-market strategies collaborates with the Office of Research and Innovation on corporate and investor partnerships and research\-funding opportunities helped facilitate multiple corporate and investor partnerships and enhanced use of SMU research facilities, faculty, and students across scientific and vocational fields\.

### What does Leo teach at SMU?

Leo is a Professor and Research Fellow at SMU’s AT&T Center for Virtualization\. He teaches CS 3339 Information Assurance and Security, CS 7359 Software Security, ECE 8379/CS 8377 Fault Tolerant Computing, CS 7317 Requirements Engineering, CS 3330 Database Concepts, CS 7315 Software Project Management and Planning, and ECE 2381/CS 3381 Digital Computer Logic\.

### What did Leo do as HPE Aruba Telco Vertical CTO?

As Sr\. Distinguished Technologist and Aruba Telco Vertical CTO at Hewlett Packard Enterprise, Leo led Container Network Functions orchestration innovation aligned with market trends including Nephio and the Linux Foundation\. He directed a cloud\-native, scalable service\-orchestration platform and 5G\-slicing solutions for a major telecom operator using OpenShift and OpenStack edge\-cloud technologies\. He led cross\-functional pre\-sales, delivery, solutions, product management, R&D, and marketing teams strengthened stakeholder relationships and spearheaded 5G automation for Verizon, Telefonica, VIVO, and Spark\. The Verizon work produced a five\-year TCV of $19\.15 million\.

### What did Leo accomplish in HPE’s Communications Technology Group CTO Office?

As Senior Distinguished Technologist in HPE’s Communications Technology Group CTO Office, Leo served as lead architect for Verizon’s ONAP NFV orchestration platform, integrating more than 80 4G/5G network functions and generating $7\.6 million in first\-year revenue\. He secured $12 million by winning HPE’s position as Shaw Communications’ exclusive network\-orchestration vendor\. He also led AI\-driven architecture reviews to modernize legacy OSS/BSS and integrated chatbot\-based operator\-support tools\.

### What did Leo accomplish in HPE’s CTG Americas Region?

As Senior Distinguished Technologist for HPE’s CTG Americas Region, Leo led cross\-domain collaboration and strategic product development for Verizon, Telefonica, VIVO, AT&T, Rogers, and Shaw Communications\. He delivered ONAP\-aligned solutions, led HPE’s Verizon ONAP/VSOP service\-orchestration strategy, and generated a five\-year Verizon TCV of $19\.15 million, including $5\.6 million in licenses and support\. He also achieved $4\.55 million in revenue through VNF deployments across Verizon’s enterprise, wireless, and wireline segments\.

### What did Leo do as HPE Americas Chief Technologist?

As Americas Chief Technologist and Distinguished Technologist at HPE, Leo pioneered some of the first production deployments of VNFs and CNFs at major U\.S\. service providers\. He championed HPE’s telecom analytics and 5G portfolio, managed a $39 million Network Operations Center deal with Shaw Communications, and implemented a CI/CD and DevOps strategy for Shaw that created operational savings and improved customer satisfaction\.

### What were Leo’s earlier HPE domain\-architecture and solution\-architecture contributions?

As a Distinguished Technologist and Domain Architect for HP Enterprise Services, Leo led solution\-architecture methodology across service fulfillment, service assurance, OSS/BSS integration, resource management, and configuration management within the Hewlett\-Packard CMS/OSS Americas domain\. As a Distinguished Technologist and Senior Solution Architect, he led HP\-Telcordia collaboration that created a Worldwide Inventory Management group and strategic partnership, contributed to product roadmaps and solution blueprints, and integrated eTOM, NGOSS, and ITIL into HPE service\-management solutions\.

### What notable contracts and digital\-media work did Leo lead at HPE?

Leo secured a $3 million AT&T contract for large government agencies by delivering a secure VPN\-over\-MPLS communications solution that influenced HPE’s product roadmap and feature enhancements\. He established the team for Time Magazine’s Digital Media Solution, digitizing the magazine archive and creating a digital library that generated $5 million in revenue and improved engagement for millions of subscribers\. He also managed key accounts including America Moviles, Comcast, and Verizon\.

### What did Leo accomplish at Alliance Data?

At Alliance Data, Leo developed a multi\-year enterprise\-architecture roadmap that improved system interoperability by 25% and reduced technology redundancy by 15%\. He established architecture standards, frameworks, and governance that reduced project\-delivery risk by 20% and improved IT\-project compliance by 30% led modernization that saved $5 million annually and improved operational efficiency by 40% achieved 80% cloud adoption across core functions while reducing infrastructure costs by 25% and implemented data governance and analytics that improved data accuracy by 30% and contributed to a 15% revenue increase through data\-driven decision\-making\.

### What did Leo do as a solution architect at HP?

At HP, Leo architected and implemented the Shared Infrastructure Utility solution, integrating provisioning processes and services through a service\-oriented architecture\. He led deployment of provisioning, performance\-management, and fault\-management systems in production\. He also designed and developed the One View Provisioning Portal for Ethernet, ATM, TDM, Telemetry, and Video connections in a multi\-vendor environment, increasing mission creation, performance, and effectiveness by 60%\.

### What did Leo accomplish at XO Communications?

As a Systems Engineer III at XO Communications, Leo designed and engineered automation for Nortel/Architel and worked with infrastructure and networking teams to streamline service activation for Nortel DMS 250/500 network elements\. He delivered digital phone line\-side features that reduced service\-delivery timelines by 40%, accelerated time to market for enterprise customers, and were incorporated into commercially available products\.

### What did Leo accomplish at JC Penney?

At JC Penney, Leo designed and implemented the company’s first data\-center farm, leading end\-to\-end infrastructure, networking, and software\-integration architecture for corporate and remote users, retail stores, warehouses, and distribution centers\. The initiative improved operational efficiency by 30%, reduced system latency by 25%, and supported a 50% increase in transaction volume while improving business continuity and customer\-service capabilities\.

### What is Leo’s educational background?

Leo holds a PhD in Computer Science from Southern Methodist University, a Master of Science in Computer Science from The University of Texas at Dallas, and a bachelor’s degree in System Engineering & Architecture from Khmelnytskyi National University\.

### What are Leo’s core technical and business capabilities?

Leo’s work includes agentic AI and LLM systems using Claude Python with XGBoost and LightGBM Cursor forward deployed engineering enterprise IT asset intelligence customer\-success organization design GTM and channel partnerships and multi\-source IT\-asset integration across Entra ID, ServiceNow, cloud and SaaS billing, and software contracts\. His telecommunications work includes ONAP NFV orchestration, AI\-driven OSS/BSS modernization, conversational AI integration, vendor strategy and contract negotiation, and 4G/5G network functions\.

## Links

- LinkedIn: https://www\.linkedin\.com/in/leopopokh

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