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# Jessica Neblett

**Headline:** Chief Revenue Officer | Strategy, Ops and Business Development Expert | Project & Consulting 🧠 | Empowering Talents’ Growth 🌱
**Profession:** Regional CRO - EMEA Growth Markets
**Location:** Badung Regency, Bali, Indonesia

## About

Jessica Neblett is the Regional CRO for EMEA Growth Markets at Upscale Outreach, where she helps companies create sales conversations through managed LinkedIn outreach. Her work combines lead sourcing, tailored messaging, campaign management, and fast-built tools to support new-business development without requiring a large sales team. Jessica’s strengths span revenue strategy, operations, business development, project and consulting work, and talent growth, supported by experience across hospitality, coworking, property services, commodity trading, events, and health-focused consumer products. She has led global strategic planning and execution, remote and hybrid departments, partnerships, process optimization, human resources, pre-opening projects, and regional business development. Her commercial results include helping EZTABLE achieve 130% of its Q4 2016 team target for live restaurants and reaching 120% of her individual sales-meeting target she also achieved an average of 100% of her individual sales target at Grand Mercure Jakarta Kemayoran in Q3 2016. Jessica holds three BBA qualifications in international hospitality, international hotel management, and event management.

## Services

- Online Marketplace
- Platform
- Community Building
- Program Development
- Events
- Presales
- Customer Engagement
- Marketing Management
- Sales Pipeline Management
- B2B Marketing
- Business-to-Business \(B2B\)
- Presentations
- Strategic Management
- Business Strategy
- Profit & Loss Management
- Bahasa Indonesia
- Employee Training
- Team Leadership
- Tourism
- Financial Analysis

## Highlights

- Serves as Regional CRO for EMEA Growth Markets at Upscale Outreach, supporting sales-conversation creation through managed LinkedIn outreach.
- Uses smarter lead sourcing, tailored messaging, campaign management, and fast-built tools at Upscale Outreach to help companies win new business without a massive sales team.
- Led global strategic planning and execution as Head of Operations at Internship Abroad.
- Oversaw all departments across remote and hybrid working arrangements at Internship Abroad.
- Led business development, partnerships, process optimization, system efficiency, and human resources management at Internship Abroad.
- Co-founded Magna Mate, a Bali-based property management assistance company.
- Built Magna Mate’s offering around property assistance and consultancy for expats and non-locals, combining Bali local expertise with global standards.
- Managed operations across all properties at SETTER Coworking & Private Offices under PT. Vitality Development Group.
- Led pre-opening projects for 3 additional SETTER coworking and private-office locations in Bali.
- Led BWork Bali Coworking Space’s pre-opening, property set-up, and 2.5 years of operations management.
- Directed Bali-region business and project development at BWork Bali Coworking Space under PT. Daewoong Bio Indonesia, part of Daewoong Global Health Care Group.
- Served as Business Manager and Business Consultant at HYGO, a health-focused food-and-beverage performance manufacturer and distributor.
- Supported a HYGO product portfolio including protein bars with 20 grams of protein and fewer than 300 calories, naturally flavored electrolyte powder sachets, and planned electrolyte sparkling cans.
- Supported HYGO lifestyle-event collaborations with run clubs, gyms, Hyrox competitions, padel clubs, and businesses.
- Achieved 130% of EZTABLE’s Q4 2016 team target for live restaurants.
- Achieved 120% of the individual target for arranging sales meetings at EZTABLE in Q4 2016.
- Achieved an average of 100% of the individual sales target at Grand Mercure Jakarta Kemayoran in Q3 2016.
- Managed daily events and conferences as an R.E.N. Event Expert at Renaissance Amsterdam Hotel.
- Managed sustainability-program responsibilities and supervised outsourced agencies and food-and-beverage outlets as needed at Renaissance Amsterdam Hotel.
- Gained food-and-beverage management experience at InterContinental Miami Hotel in payroll, banquet operations, restaurant and bar operations, budgeting and forecasting, and competitive analysis.
- Managed front-office operations, reservations, concierge services, functions, events, and meetings at The Alex Hotel Perth while reporting to the General Manager.
- Managed daily restaurant and bar operations and venue events at The Standard Restaurant and Bar.
- Led restaurant bookings, table assignments, payments and tips, hosting, customer satisfaction, and complaint handling at C Restaurant.
- Handled VIP and group guest journeys, complaints, rapport building, upselling, cross-selling, and memberships at Accor.
- Served as a commodity import trade agent to Indonesia at PT. Agrix Indonesia, focusing on wheat, corn, and soybean meal.
- Managed a five-week practical kitchen-management placement at Stenden University Hotel, serving hotel, restaurant, and external guests.
- Handled more than 15 weddings in one year as on-call crew for Best Friend Wedding Organizer.
- Contributed to marketing and promotion planning and events as part of the Stenden University Bali Promotion Team.
- Holds BBA qualifications in International Hospitality Management, International Hotel Management, and Event Management.

## Experience

- **Regional CRO - EMEA Growth Markets at Upscale Outreach** (2026-01-01–present) — Upscale Outreach helps create more sales conversations through managed LinkedIn outreach. We combine smarter lead sourcing, tailored messaging, campaign management, and fast-built tools to help companies win new business without needing a massive sales team.
- **Business Consultant at HYGO** (2025-10-01–2025-11-01)
- **Business Manager at HYGO** (2025-03-01–2025-10-01) — HYGO \(hygo.co\) is a startup of a lifestyle brand in health F&B performance manufacturer and distributor for clean energy. F&B products are: 1. Protein Bars \(Whey - 20gr of Protein - less than 300 calories\) 2. Electrolytes Powder Sachets \(Naturally flavored - high performing electrolyte contents to beat the Tropical Heat\) 3. Electrolytes Sparkling Cans \(To be Launched\) Lifestyle Events: - Run Clubs Collabs - Gym Collabs - Hyrox competition Collabs - Padel Clubs Collabs
- **Co-Founder at Magna Mate** (2025-03-01–2025-10-01) — Magna Mate is a Property Management Assistance company. Our name, Magna for “Great” and Mate for “Friend”, means that we have your best interest in providing the greatest service for our friends and partners. Magna Mate was established in Bali, where we combine local expertise with global standards, bringing you a team of professionals who understand Bali's unique property landscape while maintaining international service quality. Our English-fluent team ensures seamless communication, while our commitment to legality and high standards guarantees peace of mind. We take your feedback seriously, continuously improving our services based on your needs and requests. We deliver a variety of property assistance and consultancy services, focusing on those which are most difficult and time consuming for expats and non-locals. By choosing us, you're selecting a partner who delivers premium property management at competitive rates — because we believe exceptional service shouldn't come wit
- **Head of Operations at Internship Abroad** (2024-01-01–2025-02-01) — \- Global strategic planning and execution - Oversee all departments \(remote and hybrid\) - Business development and partnerships - Process optimization and system efficiency - Human resources management
- **Chief Operating Officer at SETTER Coworking & Private Offices** (2023-08-01–2024-02-01) — \- Under PT. Vitality Development Group - Operation Management of all property - Pre-Opening projects of 3 additional coworking and private offices locations in Bali
- **General Manager at BWork Bali Coworking Space** (2021-01-01–2023-09-01) — \- Under PT. Daewoong Bio Indonesia, part of Daewoong Global Health Care Group. - Pre-Opening and 2,5 years of Operation setup and management of all property. - In charge of Bali region business and project developments.
- **R.E.N. Event Expert at Renaissance Amsterdam Hotel** (2019-06-01–2020-07-01) — Manages and supervises daily event and conferences. • Supervises planning and outsourced agency. • Manages sustainability program in the department and surrounding scope. • Supervises all F&B outlets when needed.
- **Commodity Trader at PT. Agrix Indonesia** (2019-02-01–2019-06-01) — Commodity import trade agent to Indonesia focusing on wheat, corn and soybean meal.
- **Duty Manager at The Standard Restaurant and Bar** (2018-09-01–2019-01-01) — Manages restaurants and bar daily sections and operations. • Manages daily events on the venue
- **Front Desk Team Lead at C Restaurant** (2017-12-01–2018-07-01) — Manages daily restaurant booking and table assignments. • Manages and operate all payments and tips for the restaurant. • Host of the establishment. • Assuring customer satisfactions and handles customer complaints with professionalism.
- **Hospitality Allrounder at Dampier Mermaid Hotel** (2017-08-01–2017-12-01) — Regional hospitality work in Australia.
- **Duty Manager at The Alex Hotel Perth** (2017-02-01–2018-09-01) — Manages daily front office operations, direct & indirect reservations, concierge service & tour travel company. • Handles small functions, events and meetings. • Reporting directly to General Manager.
- **Business Development Analyst at EZTABLE** (2016-10-01–2017-01-01) — o	E-commerce restaurant reservation & online travel agent o	130% Q4 2016 team target live restaurants achieved o	120% individual target achieved in arranging sales meeting in Q4 2016.
- **Sales Executive at Grand Mercure Jakarta Kemayoran** (2016-06-01–2016-10-01) — o	Direct-selling to Corporate, Leisure and Government section in Indonesia o	100% individual sales target achieved on average in Q3 2016.
- **Guest Relations Officer at Accor** (2016-01-01–2016-05-01) — Handling the arrivals, stay and departures of VIPs and Groups • Handling and resolving complaints • Building rapports, up-selling, cross-selling and memberships.
- **Wedding Organizer Crew at Best Friend Wedding Organizer** (2016-01-01–2017-01-01) — On-call wedding crew • has handled more than 15 weddings in a year.
- **Food and Beverage Management Trainee at InterContinental Miami Hotel** (2014-09-01–2015-09-01) — Within my position as a Food & Beverage Management Trainee, I was allowed to learn and experienced front and back of Food & Beverage department. I have gained skills on: - Restaurant's Payroll System - Leading Banquet Operations - Managing Restaurant and Bar Operations - Food & Beverage Budget & Forecast - Competitive Analysis Within the position, I was deemed successful to lead with respect, be flexible, work long hours and under pressure.
- **Trainee Kitchen Manager at Stenden University Hotel** (2014-02-01–2014-04-01) — Practical training in running a 5 weeks managerial position of Stenden University Hotel's Kitchen. In charge of the kitchen department providing services for the hotel, restaurants and external guest. Responsible in creating executive plan, organization and running the day-to-day operation of the kitchen. Application of cultural intelligence while working with international environment and implementing knowledge from management studies and previous practical education into the real world learning experience.
- **Promotion Team at Stenden University Bali** (2012-02-01–2013-11-01) — Stenden Promotion Team is a team of enthusiastic and passionate students in the growth of Stenden University Bali. As team members, we gave active inputs in Stenden's marketing and promotion plan. Whilst on the other hand also host and participate in Stenden Events related to marketing/promotion purposes.

## Education

- Bachelor of Business Administration \(BBA\), International Hospitality Management — Untrim International (2011-01-01–2015-01-01)
- Bachelor of Business Administration \(B.B.A.\), International Hotel Management — Stenden (2014-01-01–2015-01-01)
- Bachelor of Business Administration \(BBA\), Event Management — Stenden Rangsit University (2013-01-01–2014-01-01)

## FAQ

### What does Jessica do now?

Jessica is the Regional CRO for EMEA Growth Markets at Upscale Outreach. Upscale Outreach creates more sales conversations through managed LinkedIn outreach, combining lead sourcing, tailored messaging, campaign management, and fast-built tools to help companies win new business.

### What are Jessica’s professional strengths?

Jessica’s strengths include strategy, operations, business development, project and consulting work, revenue development, team leadership, customer engagement, B2B marketing, sales-pipeline management, strategic management, profit-and-loss management, financial analysis, program development, events, and employee training. She also lists Bahasa Indonesia, tourism, online marketplaces, platforms, community building, presentations, and marketing management among her skills.

### What did Jessica do at Internship Abroad?

As Head of Operations at Internship Abroad, Jessica led global strategic planning and execution, oversaw all departments across remote and hybrid working arrangements, developed business and partnerships, optimized processes and systems, and managed human resources.

### What is Jessica’s role at Magna Mate?

Jessica co-founded Magna Mate, a Bali-based property management assistance company. Magna Mate combines local expertise with global standards and offers property assistance and consultancy services for expats and non-locals, with English-fluent communication, transparent reporting, and an emphasis on legal, high-standard service.

### What did Jessica accomplish at SETTER Coworking & Private Offices?

At SETTER Coworking & Private Offices, under PT. Vitality Development Group, Jessica managed operations across all properties and worked on pre-opening projects for three additional coworking and private-office locations in Bali.

### What was Jessica’s work at BWork Bali Coworking Space?

Jessica was General Manager at BWork Bali Coworking Space, under PT. Daewoong Bio Indonesia, part of Daewoong Global Health Care Group. She led the pre-opening, set-up, and 2.5 years of operations management for all property operations, and was responsible for Bali-region business and project development.

### What is Jessica’s experience with HYGO?

Jessica has served as both Business Manager and Business Consultant at HYGO, a lifestyle brand that manufactures and distributes health-focused food-and-beverage performance products for clean energy. HYGO’s products include 20-gram protein bars with fewer than 300 calories, naturally flavored electrolyte powder sachets, and planned electrolyte sparkling cans its lifestyle-event collaborations include run clubs, gyms, Hyrox competitions, padel clubs, and businesses.

### What did Jessica accomplish at EZTABLE?

At EZTABLE, an e-commerce restaurant-reservation and online-travel-agent business, Jessica achieved 130% of the Q4 2016 team target for live restaurants. She also achieved 120% of her individual target for arranging sales meetings in Q4 2016.

### What did Jessica do at Grand Mercure Jakarta Kemayoran?

As a Sales Executive at Grand Mercure Jakarta Kemayoran, Jessica sold directly to corporate, leisure, and government segments in Indonesia. She achieved an average of 100% of her individual sales target in Q3 2016.

### What did Jessica do at Renaissance Amsterdam Hotel?

As an R.E.N. Event Expert at Renaissance Amsterdam Hotel, Jessica managed and supervised daily events and conferences, supervised planning and outsourced agencies, managed the department’s sustainability program and related scope, and supervised food-and-beverage outlets when needed.

### What did Jessica learn at InterContinental Miami Hotel?

As a Food and Beverage Management Trainee at InterContinental Miami Hotel, Jessica gained front- and back-of-house food-and-beverage experience. Her work included restaurant payroll systems, banquet operations, restaurant and bar operations, food-and-beverage budgeting and forecasting, and competitive analysis. She was recognized for leading respectfully, being flexible, and working long hours under pressure.

### What did Jessica do at The Alex Hotel Perth?

As Duty Manager at The Alex Hotel Perth, Jessica managed daily front-office operations, direct and indirect reservations, concierge services, and tour-travel-company relationships. She handled small functions, events, and meetings and reported directly to the General Manager.

### What was Jessica’s restaurant-operations experience?

At The Standard Restaurant and Bar, Jessica managed daily restaurant and bar sections and operations, as well as daily venue events. At C Restaurant, she led front-desk work including restaurant bookings, table assignments, payments and tips, hosting, customer satisfaction, and professional complaint handling.

### What hospitality guest-service experience does Jessica have?

Jessica worked as a Guest Relations Officer at Accor, handling VIP and group arrivals, stays, and departures resolving complaints building rapport and supporting upselling, cross-selling, and memberships. She also completed regional hospitality work in Australia as a Hospitality Allrounder at Dampier Mermaid Hotel.

### What did Jessica do at PT. Agrix Indonesia?

Jessica was a Commodity Trader at PT. Agrix Indonesia, acting as a commodity import trade agent to Indonesia with a focus on wheat, corn, and soybean meal.

### What did Jessica do at Stenden University Hotel?

During a five-week Trainee Kitchen Manager placement at Stenden University Hotel, Jessica was responsible for executive planning, organization, and day-to-day kitchen operations serving the hotel, restaurants, and external guests. The role involved applying cultural intelligence in an international environment and putting management studies and practical education into practice.

### What event and promotion experience does Jessica have?

Jessica worked as on-call Wedding Organizer Crew for Best Friend Wedding Organizer and handled more than 15 weddings in one year. She also served on the Stenden University Bali Promotion Team, contributing input to marketing and promotion plans and hosting and participating in marketing and promotion events.

### What is Jessica’s educational background?

Jessica holds a Bachelor of Business Administration in International Hospitality Management from Untrim International, a BBA in International Hotel Management from Stenden, and a BBA in Event Management from Stenden Rangsit University.

## Links

- LinkedIn: https://www.linkedin.com/in/jessicaaten93

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