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# Jessica Neblett

**Headline:** Chief Revenue Officer | Strategy, Ops and Business Development Expert | Project & Consulting 🧠 | Empowering Talents’ Growth 🌱
**Profession:** Regional CRO - EMEA Growth Markets
**Location:** Badung Regency, Bali, Indonesia

## About

Jessica Neblett is the current Regional CRO for EMEA Growth Markets at Upscale Outreach, where she supports managed LinkedIn outreach designed to create more sales conversations through lead sourcing, tailored messaging, campaign management, and fast-built tools. Her work spans revenue growth, strategy, operations, business development, project work, consulting, and talent development. Jessica is strongest in high-ownership, fast-paced environments where she can make decisions, act as a trusted advisor, navigate ambiguity, and build structure from scratch. She has held general management and chief operating officer responsibilities for coworking spaces and private offices, including pre-opening, property operations, regional business development, project development, process improvement, and cross-functional leadership. Jessica has also worked across hospitality operations, events, restaurant technology, commodity trading, property-management assistance, and health food-and-beverage retail. Her concrete commercial results include helping EZTABLE achieve 130% of its Q4 2016 team target for live restaurants and reaching 120% of her individual target for arranging sales meetings she also averaged 100% of her individual sales target at Grand Mercure Jakarta Kemayoran in Q3 2016. Jessica holds BBA qualifications in international hospitality, international hotel management, and event management.

## Services

- Online Marketplace
- Platform
- Community Building
- Program Development
- Events
- Presales
- Customer Engagement
- Marketing Management
- Sales Pipeline Management
- B2B Marketing
- Business-to-Business \(B2B\)
- Presentations
- Strategic Management
- Business Strategy
- Profit & Loss Management
- Bahasa Indonesia
- Employee Training
- Team Leadership
- Tourism
- Financial Analysis

## Highlights

- Current Regional CRO for EMEA Growth Markets at Upscale Outreach, supporting managed LinkedIn outreach through lead sourcing, tailored messaging, campaign management, and fast-built tools.
- Led global strategic planning and execution as Head of Operations at Internship Abroad.
- Oversaw remote and hybrid departments, business development and partnerships, process optimization and system efficiency, and human resources management at Internship Abroad.
- Co-founded Magna Mate, a Bali-based property management assistance company serving expats and non-locals with property assistance and consultancy.
- Managed operations across SETTER Coworking & Private Offices under PT. Vitality Development Group.
- Worked on pre-opening projects for three additional SETTER coworking and private-office locations in Bali.
- Completed the pre-opening and 2.5 years of operational setup and management as General Manager of BWork Bali Coworking Space.
- Led Bali-region business and project development at BWork Bali Coworking Space, under PT. Daewoong Bio Indonesia and Daewoong Global Health Care Group.
- Served as Business Manager and Business Consultant for HYGO, an early-stage health food-and-beverage lifestyle brand.
- Helped EZTABLE achieve 130% of its Q4 2016 team target for live restaurants.
- Achieved 120% of her individual Q4 2016 target for arranging sales meetings at EZTABLE.
- Averaged 100% achievement of her individual sales target in Q3 2016 at Grand Mercure Jakarta Kemayoran.
- Managed and supervised daily events and conferences at Renaissance Amsterdam Hotel.
- Supervised planning, outsourced agencies, the department sustainability program, and food-and-beverage outlets as needed at Renaissance Amsterdam Hotel.
- Trained across front- and back-of-house food-and-beverage operations at InterContinental Miami Hotel, including payroll, banquets, restaurant and bar operations, budgeting, forecasting, and competitive analysis.
- Managed front-office operations, reservations, concierge service, tour-travel coordination, small functions, events, and meetings at The Alex Hotel Perth.
- Managed daily restaurant and bar operations and venue events at The Standard Restaurant and Bar.
- Managed restaurant bookings, table assignments, payments, tips, hosting, customer satisfaction, and complaints at C Restaurant.
- Handled VIP and group arrivals, stays, and departures complaint resolution upselling cross-selling and memberships at Accor.
- Worked as a commodity import-trade agent to Indonesia for wheat, corn, and soybean meal at PT. Agrix Indonesia.
- Led kitchen planning, organization, and day-to-day operations during a five-week Trainee Kitchen Manager placement at Stenden University Hotel.
- Handled more than 15 weddings in one year as an on-call Wedding Organizer Crew member at Best Friend Wedding Organizer.
- Contributed to Stenden University Bali marketing and promotion planning and participated in promotional events as a Promotion Team member.
- Holds BBA qualifications in International Hospitality Management, International Hotel Management, and Event Management.

## Experience

- **Regional CRO - EMEA Growth Markets at Upscale Outreach** (2026-01-01–present) — Upscale Outreach helps create more sales conversations through managed LinkedIn outreach. We combine smarter lead sourcing, tailored messaging, campaign management, and fast-built tools to help companies win new business without needing a massive sales team.
- **Business Consultant at HYGO** (2025-10-01–2025-11-01)
- **Business Manager at HYGO** (2025-03-01–2025-10-01) — HYGO \(hygo.co\) is a startup of a lifestyle brand in health F&B performance manufacturer and distributor for clean energy. F&B products are: 1. Protein Bars \(Whey - 20gr of Protein - less than 300 calories\) 2. Electrolytes Powder Sachets \(Naturally flavored - high performing electrolyte contents to beat the Tropical Heat\) 3. Electrolytes Sparkling Cans \(To be Launched\) Lifestyle Events: - Run Clubs Collabs - Gym Collabs - Hyrox competition Collabs - Padel Clubs Collabs
- **Co-Founder at Magna Mate** (2025-03-01–2025-10-01) — Magna Mate is a Property Management Assistance company. Our name, Magna for “Great” and Mate for “Friend”, means that we have your best interest in providing the greatest service for our friends and partners. Magna Mate was established in Bali, where we combine local expertise with global standards, bringing you a team of professionals who understand Bali's unique property landscape while maintaining international service quality. Our English-fluent team ensures seamless communication, while our commitment to legality and high standards guarantees peace of mind. We take your feedback seriously, continuously improving our services based on your needs and requests. We deliver a variety of property assistance and consultancy services, focusing on those which are most difficult and time consuming for expats and non-locals. By choosing us, you're selecting a partner who delivers premium property management at competitive rates — because we believe exceptional service shouldn't come wit
- **Head of Operations at Internship Abroad** (2024-01-01–2025-02-01) — \- Global strategic planning and execution - Oversee all departments \(remote and hybrid\) - Business development and partnerships - Process optimization and system efficiency - Human resources management
- **Chief Operating Officer at SETTER Coworking & Private Offices** (2023-08-01–2024-02-01) — \- Under PT. Vitality Development Group - Operation Management of all property - Pre-Opening projects of 3 additional coworking and private offices locations in Bali
- **General Manager at BWork Bali Coworking Space** (2021-01-01–2023-09-01) — \- Under PT. Daewoong Bio Indonesia, part of Daewoong Global Health Care Group. - Pre-Opening and 2,5 years of Operation setup and management of all property. - In charge of Bali region business and project developments.
- **R.E.N. Event Expert at Renaissance Amsterdam Hotel** (2019-06-01–2020-07-01) — Manages and supervises daily event and conferences. • Supervises planning and outsourced agency. • Manages sustainability program in the department and surrounding scope. • Supervises all F&B outlets when needed.
- **Commodity Trader at PT. Agrix Indonesia** (2019-02-01–2019-06-01) — Commodity import trade agent to Indonesia focusing on wheat, corn and soybean meal.
- **Duty Manager at The Standard Restaurant and Bar** (2018-09-01–2019-01-01) — Manages restaurants and bar daily sections and operations. • Manages daily events on the venue
- **Front Desk Team Lead at C Restaurant** (2017-12-01–2018-07-01) — Manages daily restaurant booking and table assignments. • Manages and operate all payments and tips for the restaurant. • Host of the establishment. • Assuring customer satisfactions and handles customer complaints with professionalism.
- **Hospitality Allrounder at Dampier Mermaid Hotel** (2017-08-01–2017-12-01) — Regional hospitality work in Australia.
- **Duty Manager at The Alex Hotel Perth** (2017-02-01–2018-09-01) — Manages daily front office operations, direct & indirect reservations, concierge service & tour travel company. • Handles small functions, events and meetings. • Reporting directly to General Manager.
- **Business Development Analyst at EZTABLE** (2016-10-01–2017-01-01) — o	E-commerce restaurant reservation & online travel agent o	130% Q4 2016 team target live restaurants achieved o	120% individual target achieved in arranging sales meeting in Q4 2016.
- **Sales Executive at Grand Mercure Jakarta Kemayoran** (2016-06-01–2016-10-01) — o	Direct-selling to Corporate, Leisure and Government section in Indonesia o	100% individual sales target achieved on average in Q3 2016.
- **Guest Relations Officer at Accor** (2016-01-01–2016-05-01) — Handling the arrivals, stay and departures of VIPs and Groups • Handling and resolving complaints • Building rapports, up-selling, cross-selling and memberships.
- **Wedding Organizer Crew at Best Friend Wedding Organizer** (2016-01-01–2017-01-01) — On-call wedding crew • has handled more than 15 weddings in a year.
- **Food and Beverage Management Trainee at InterContinental Miami Hotel** (2014-09-01–2015-09-01) — Within my position as a Food & Beverage Management Trainee, I was allowed to learn and experienced front and back of Food & Beverage department. I have gained skills on: - Restaurant's Payroll System - Leading Banquet Operations - Managing Restaurant and Bar Operations - Food & Beverage Budget & Forecast - Competitive Analysis Within the position, I was deemed successful to lead with respect, be flexible, work long hours and under pressure.
- **Trainee Kitchen Manager at Stenden University Hotel** (2014-02-01–2014-04-01) — Practical training in running a 5 weeks managerial position of Stenden University Hotel's Kitchen. In charge of the kitchen department providing services for the hotel, restaurants and external guest. Responsible in creating executive plan, organization and running the day-to-day operation of the kitchen. Application of cultural intelligence while working with international environment and implementing knowledge from management studies and previous practical education into the real world learning experience.
- **Promotion Team at Stenden University Bali** (2012-02-01–2013-11-01) — Stenden Promotion Team is a team of enthusiastic and passionate students in the growth of Stenden University Bali. As team members, we gave active inputs in Stenden's marketing and promotion plan. Whilst on the other hand also host and participate in Stenden Events related to marketing/promotion purposes.

## Education

- Bachelor of Business Administration \(BBA\), International Hospitality Management — Untrim International (2011-01-01–2015-01-01)
- Bachelor of Business Administration \(B.B.A.\), International Hotel Management — Stenden (2014-01-01–2015-01-01)
- Bachelor of Business Administration \(BBA\), Event Management — Stenden Rangsit University (2013-01-01–2014-01-01)

## FAQ

### What does Jessica do now?

Jessica is the current Regional CRO for EMEA Growth Markets at Upscale Outreach. Upscale Outreach helps companies create more sales conversations through managed LinkedIn outreach that combines smarter lead sourcing, tailored messaging, campaign management, and fast-built tools.

### What are Jessica's professional strengths?

Jessica works across revenue strategy, operations, business development, project work, consulting, customer engagement, marketing, sales pipeline management, and team leadership. She has experience in coworking, private offices, hospitality, events, restaurant technology, commodity trade, property assistance, and health food and beverage.

### How does Jessica approach leadership and projects?

Jessica thrives in fast-paced, high-ownership settings, particularly when she has decision-making authority and can serve as a trusted advisor. She is comfortable with ambiguity and chaotic environments when she has autonomy to create the needed structure, and she enjoys building new initiatives from scratch and completing project-based work with clear finish lines.

### What did Jessica do at Internship Abroad?

As Head of Operations at Internship Abroad, Jessica led global strategic planning and execution, oversaw remote and hybrid departments, drove business development and partnerships, optimized processes and systems, and managed human resources.

### What is Jessica's role at Magna Mate?

Jessica co-founded Magna Mate, a Bali-based property management assistance company. Magna Mate combines local expertise with global standards, provides English-fluent communication, prioritizes legality and high standards, and offers property assistance and consultancy for expats and non-locals. Its services are intended to support stress-free investment returns and day-to-day life through transparent reporting and communication.

### What did Jessica accomplish at SETTER Coworking & Private Offices?

As Chief Operating Officer at SETTER Coworking & Private Offices, under PT. Vitality Development Group, Jessica managed operations across the properties and worked on the pre-opening of three additional coworking and private-office locations in Bali.

### What did Jessica do at BWork Bali Coworking Space?

As General Manager at BWork Bali Coworking Space, under PT. Daewoong Bio Indonesia and the Daewoong Global Health Care Group, Jessica handled the pre-opening and 2.5 years of operational setup and management for the property. She was also responsible for Bali-region business and project development.

### What was Jessica's work with HYGO?

Jessica was Business Manager and Business Consultant at HYGO, an early-stage lifestyle brand and health food-and-beverage performance manufacturer and distributor focused on clean energy. HYGO's products include whey protein bars with 20 grams of protein and fewer than 300 calories, naturally flavored electrolyte powder sachets, and planned electrolyte sparkling cans its lifestyle-event collaborations include run clubs, gyms, Hyrox competitions, padel clubs, and business communities.

### What did Jessica accomplish at EZTABLE?

At EZTABLE, an e-commerce restaurant-reservation and online-travel-agent business, Jessica helped the team achieve 130% of its Q4 2016 target for live restaurants. She also achieved 120% of her individual Q4 2016 target for arranging sales meetings.

### What did Jessica do at Grand Mercure Jakarta Kemayoran?

As a Sales Executive at Grand Mercure Jakarta Kemayoran, Jessica sold directly to corporate, leisure, and government customer segments in Indonesia. She averaged 100% achievement of her individual sales target in Q3 2016.

### What were Jessica's responsibilities as an R.E.N. Event Expert at Renaissance Amsterdam Hotel?

At Renaissance Amsterdam Hotel, Jessica managed and supervised daily events and conferences, supervised planning and outsourced agencies, managed the department's sustainability program and surrounding scope, and supervised food-and-beverage outlets when needed.

### What did Jessica learn as a Food and Beverage Management Trainee at InterContinental Miami Hotel?

At InterContinental Miami Hotel, Jessica trained across the front and back of the food-and-beverage department. Her experience included restaurant payroll systems, banquet leadership, restaurant and bar operations, food-and-beverage budgeting and forecasting, and competitive analysis. She was considered successful in leading respectfully, remaining flexible, and working long hours under pressure.

### What did Jessica do as Duty Manager at The Alex Hotel Perth?

At The Alex Hotel Perth, Jessica managed daily front-office operations, direct and indirect reservations, concierge service, and tour-travel-company coordination. She also handled small functions, events, and meetings, reporting directly to the General Manager.

### What did Jessica do as Duty Manager at The Standard Restaurant and Bar?

At The Standard Restaurant and Bar, Jessica managed daily restaurant and bar sections and operations, as well as daily venue events.

### What did Jessica do at C Restaurant?

As Front Desk Team Lead at C Restaurant, Jessica managed daily bookings and table assignments, operated restaurant payments and tips, hosted the establishment, and addressed customer satisfaction and complaints professionally.

### What hospitality experience does Jessica have beyond management roles?

Jessica completed regional hospitality work in Australia as a Hospitality Allrounder at Dampier Mermaid Hotel. At Accor, she handled the arrivals, stays, and departures of VIPs and groups resolved complaints and built rapport through upselling, cross-selling, and memberships.

### What did Jessica do at PT. Agrix Indonesia?

At PT. Agrix Indonesia, Jessica worked as a commodity import-trade agent to Indonesia, with a focus on wheat, corn, and soybean meal.

### What did Jessica do as a Trainee Kitchen Manager at Stenden University Hotel?

During her Trainee Kitchen Manager placement at Stenden University Hotel, Jessica completed a five-week managerial role leading the kitchen department serving the hotel, restaurants, and external guests. She created executive plans, organized and ran day-to-day kitchen operations, and applied cultural intelligence in an international environment.

### What event and promotion experience does Jessica have?

As an on-call Wedding Organizer Crew member at Best Friend Wedding Organizer, Jessica handled more than 15 weddings in one year. She also served on the Stenden University Bali Promotion Team, contributing to marketing and promotion plans and hosting and participating in related events.

### What is Jessica's education?

Jessica holds a Bachelor of Business Administration in International Hospitality Management from Untrim International, a Bachelor of Business Administration in International Hotel Management from Stenden, and a Bachelor of Business Administration in Event Management from Stenden Rangsit University.

## Links

- LinkedIn: https://www.linkedin.com/in/jessicaaten93

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